Gorilla Logic

What evidence can you share that demonstrates the impact of the engagement?

It’s still too soon to have metrics, but we plan to complete the project in six to eight weeks. It’s very much on track.

We’ve had a few bumps and surprises along the way, but everything has been minor and to be expected. Any problems are mostly coming from our side, and then we get solutions from their side.

How did Gorilla Logic perform from a project management standpoint?

They have a business project management component, where invoicing, meeting the team, and signing the contract is done with an account service manager.

Beyond that, they use Jira for their day-to-day management. We have bi-weekly phone calls and sprint reviews. The technical lead has been to our office for a week at the kick-off and will be back in a couple weeks for more work, and I went to visit them as well. He’s competent, capable, highly technical, and a pretty good communicator. The scrum master directs the team day-to-day and leads daily stand-ups. We continue conversations through emails, as needed.

What did you find most impressive about them?

The most impressive thing is my level of confidence in them. One thing we added to this particular project is a stakeholder meeting, once a month. We don’t fear them embarrassing us in that, despite the presence of our global stakeholders. We trust in both their technical abilities to explain things and their communication abilities when it comes to our international partners.

They do a great job of communicating with us in a good, timely fashion. I’m confident they’ll deliver what we need technically, but I also know I can bring them into the conversations with other people.

Are there any areas they could improve?

They’re almost an extension of our team—we treat them that way and they expect that. They do eight hours of work a day and get the job done, rather than being treated as a service team that’s just thrown in. They return a good investment for that.

Do you have any advice for potential customers?

No.

What evidence can you share that demonstrates the impact of the engagement?

Many times the Gorilla Logic team is able to complete more work during a 2-week period than our local staff. Because each individual team member is trained in multiple skills, we are able to run a more productive and flexible workflow.

How did Gorilla Logic perform from a project management standpoint?

Culturally, the Gorilla Logic team is a good match for our company. They have a great sense of humor and we share similar interests. On the professional side, they communicate consistently and responsively. We’re an agile shop, so we video conference the Gorilla Logics team into our daily meetings for quick check-ins. Sub-teams connect through an instant messaging tool to share additional updates or concerns.

What did you find most impressive about them?

They are very adaptable and receptive in staffing according to our funding changes. Occasionally, we get our funding pulled from a project at the last second, and their corporate team remains unoffended and continues to work with our best interests in mind. Usually, they try to bench those team members and occupy them with smaller projects until we are ready to move forward with the project. It is a huge bonus to continue working with the same people because they are already familiar with the project and coding style.

Are there any areas they could improve?

I really don’t have any criticism. They’re usually ahead of us in making improvements. In one case, they took it upon themselves to replace a team member with a more driven representative. Gorilla Logic had noticed a lack of productivity and slow work ethic on their end and took immediate action to ensure we had the best experience.

Any advice for potential customers?

I would advise customers to trust their account managers. If Gorilla Logic finds that someone on the administrative side of the project is showing real talent, they will promote that person to a manager. We have found a lot of value in having a person, who is already familiar with our project, lead the team. We feel comfortable reaching out at a moment’s notice with concerns and have faith that the manager has the experience to properly handle the situation.