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Agile. Unstoppable.

4.9
6 reviews
Silver
VERIFIED

Gorilla Logic's Nearshore- and US-based Agile Gorillas help Fortune 500 and SMB companies extend the benefits of business agility to large scale and distributed environments. Our custom-built Agile teams successfully align processes and technology to drive innovation, profitability and growth. We bring unparalleled expertise in delivery of full-stack web, mobile and enterprise apps.

Gorilla Logic's Boulder headquarters and nearshore development centers in San José, Costa Rica and Medellín, Colombia come together to build high-performant, integrated teams based on top-quality talent. These highly-collaborative Gorillas work with our clients’ existing processes and work schedules to deliver game-changing results on their most critical projects.

Along with top talent and same time zone collaboration, Gorilla Logic inspires confidence by ensuring an optimal level of control, flexibility and transparency.

  • Team members are English fluent, and dedicated to your project
  • We adapt to your tools, platforms and processes
  • Keep your teams for a few months or many years
  • Engage a single team or complete Scaled Agile organization

Core areas of practice: Web Application Development, Mobile Application Development, Back End, UX/UI, DevOps, QA, Agile, Security, Big Data, IoT

Ramping up your Agile practice, or just need a partner to accelerate development cycles? A team of  Agile-native Gorillas can help you deliver custom software solutions faster, whether you’re using Kanban, Scrum or a Scaled Agile® framework. We’re a Silver Scaled Agile Partner and were named in Gartner’s October 2017 Market Guide for Agile and DevOps Services.

READ MORE...
 
$250,000+
 
$50 - $99 / hr
 
250 - 999
 Founded
2002
Show all +
Boulder, CO
headquarters
  • 1701 Pearl St, Suite 200
    Boulder, CO 80302
    United States
    303-974-7088
other locations
  • Sabana Business Center 10th Floor, Bv. Ernesto Rohrmoser
    San José
    Costa Rica
  • Ruta N, Complex Route N, Street 67 Nº 52-20, 2nd Floor, A Tower
    Medellín
    Colombia

Portfolio

Key clients: 

A Place for Mom, Arrow Electronics, DaVita, DigitalGlobe, Gaia, Finish Line, Medtronic, NBC Entertainment Digital, Western Assest Management

 

Gorilla Logic: Nearshore Agile Teams

“Nearshore is no longer optional. It’s a core competency. It’s shifted from being something that people took risks on to something that companies can no longer live without.”

– Mario Merino, Managing Director, Nearshore

Pro1 Teams with Gorilla Logic to Disrupt the "Comfort Technology" Market

Case Study: Gorilla Logic helps Pro1 develop a highly intuitive IoT mobile application for controlling commercial and residential thermostats - disrupting the "comfort technology" market.

Photo & Go Taps Gorilla Logic's Nearshore Team to Develop Custom e-Commerce

Case Study: Gorilla Logic developed a custom e-commerce site to support Photo & Go's* omni-channel, "store within a store" strategy. Between the online app and retail locations, customers can edit their pictures, shop for products and order photo art - enjoying a seamless, personalized buying experience.

*now MyPhoto.com

Finish Line Signs a Band of Gorillas to Deliver an Epic Finish for its Customers

Case Study: Gorilla Logic's Costa Rica team delivers a fan-friendly e-commerce app for Finish Line's digital shoppers.

Reviews

4.9
6 reviews
Sort by

Product Development for SaaS Company

“I’m confident they’ll deliver what we need technically.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2018 - Ongoing
Project summary: 

Gorilla Logic provides software development services, working on part of a larger product for a SaaS company. Using Java, they are developing on a variety of features, including alerts sent to the users.

The Reviewer
 
1,001-5,000 Employees
 
Denver Metro Area
Head of Solutions, Software Company
 
Verified
The Review
Feedback summary: 

Though still underway, the project is progressing well and any issues are quickly and efficiently addressed by the developers. They work effectively as a scrum team, with regular check-ins and updates, while also communicating professionally with company stakeholders.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of solutions at a software company. We’re a large technology company with a software as a service (SaaS) platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gorilla Logic?

We had a project with a software component that required features and functionality that was not in our existing software. That meant we either had to build it internally or work with an outside partner—we decided on the latter.

SOLUTION

What was the scope of their involvement?

Our product is a SaaS platform, through which I can send alerts to the user. The software is written in Java.

What is the team composition?

We have a fully independent scrum team. There’s a technical lead/project leader, a scrum master/product owner who works with the product owner on our side, a couple of senior developers, a couple of junior developers, a QA, and a dev ops person.

How did you come to work with Gorilla Logic?

I knew someone at Gorilla Logic, which meant they were my first call, but we then went through a pretty rigorous process. I did some online research to find five other companies. We looked at the cost and whether they would require a lot of hand-holding or if they could be quite independent. We felt confident that they could deliver high quality, on time, and within the budget.

What is the status of this engagement?

We started working together in July 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s still too soon to have metrics, but we plan to complete the project in six to eight weeks. It’s very much on track.

We’ve had a few bumps and surprises along the way, but everything has been minor and to be expected. Any problems are mostly coming from our side, and then we get solutions from their side.

How did Gorilla Logic perform from a project management standpoint?

They have a business project management component, where invoicing, meeting the team, and signing the contract is done with an account service manager.

Beyond that, they use Jira for their day-to-day management. We have bi-weekly phone calls and sprint reviews. The technical lead has been to our office for a week at the kick-off and will be back in a couple weeks for more work, and I went to visit them as well. He’s competent, capable, highly technical, and a pretty good communicator. The scrum master directs the team day-to-day and leads daily stand-ups. We continue conversations through emails, as needed.

What did you find most impressive about them?

The most impressive thing is my level of confidence in them. One thing we added to this particular project is a stakeholder meeting, once a month. We don’t fear them embarrassing us in that, despite the presence of our global stakeholders. We trust in both their technical abilities to explain things and their communication abilities when it comes to our international partners.

They do a great job of communicating with us in a good, timely fashion. I’m confident they’ll deliver what we need technically, but I also know I can bring them into the conversations with other people.

Are there any areas they could improve?

They’re almost an extension of our team—we treat them that way and they expect that. They do eight hours of work a day and get the job done, rather than being treated as a service team that’s just thrown in. They return a good investment for that.

Do you have any advice for potential customers?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They stay in line with cost estimates, but they’re a bit expensive. We do get good value for it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Business Insurance Agency

“Gorilla Logic has proven their expertise through their high-quality coding and architecting of features.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

Gorilla Logic is building a web platform that connects two different APIs, providing the architecture, process, procedures, and AWS integration.

The Reviewer
 
51-200 Employees
 
Richmond, Virginia
CIO, Insurance Agency
 
Verified
The Review
Feedback summary: 

Gorilla Logic continues to provide first-class, thoughtful solutions and additional features. Their desire to deliver a valuable platform in the most economical way sets them apart from other vendors, along with their proactive approach to each task.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CIO of a B2B property and casualty insurance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gorilla Logic?

We were looking for a developer to help us build a set of APIs that would allow our customers (insurance brokers) to integrate and interface their systems with ours, rather than having to send us insurance applications for a policies manually.

SOLUTION

What was the scope of their involvement?

Gorilla Logic built a platform that connects the APIs of brokers to our insurance company, removing the need for manual data entry in the process. They've integrated AWS and use their recommended pipeline for creating the code, including Docker, Kubernetes, and Jenkins. They developed the architecture, wrote the processes and procedures, and aligned the stack development with our agile processes.

What is the team composition?

I work directly with a product owner, but we also have regular contact with the full team of developers working on our project during daily 15-minute stand-up meetings.

How did you come to work with Gorilla Logic?

I did a lot of online research and considered a couple of different vendors. The biographies of the owners of Gorilla Logic stood out to me, along with the fact that the company had credibility and positive reviews from other Fortune 500 companies that have worked with them previously. They were also a high-level partner with Amazon, so we knew they could provide a solution to put up the pipeline for us to replicate and use for development teams.

How much have you invested with them?

We've invested around $50,000 thus far.

What is the status of this engagement?

We started talking to Gorilla Logic around March 2018 and started developing the platform in July. That work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far we've been very happy with the quality of their work. Gorilla Logic has proven their expertise through their high-quality coding and architecting of features. They're very focused on developing the right solution in the most economical way and are conscious of the fact that Amazon requirements can break the bank.

How did Gorilla Logic perform from a project management standpoint?

They have a very well-rounded team and have been great at managing tasks in a timely fashion, while accommodating our agile processes. We manage everything through Jira and Confluence, but also meet with them daily through Zoom.

What did you find most impressive about them?

They ask a lot of questions that show how concerned they are about delivering a valuable solution at the end of the day, trying to understand our business and systems in detail. They take a first-class, professional approach compared to other vendors in that sense.

Do you have any advice for potential customers?

Make sure you've allocated resources internally to keep their team busy and to clear any potential obstacles, so they can keep the project moving along swiftly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Compared to others we considered, they're priced in the middle and transparent about any changes.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Development Support for Large Healthcare Company

“They have a great sense of humor and we share similar interests … they communicate consistently and responsively.”

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2016 - Ongoing
Project summary: 

Gorilla Logic helped develop a patient-facing app for a global healthcare company. They provide additional guidance and design services and perform maintenance as needed.

The Reviewer
 
10,000+ Employees
 
Denver, Colorado
Delivery Manager, Global Healthcare Company
 
Verified
The Review
Feedback summary: 

The Gorilla Logic team enhanced in-house development efforts. They expertly handle an agile workflow and consistently communicate via an instant messaging tool. The company is adaptable and driven and their staff is amiable and engaged in the partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the delivery manager for the mobile application team at a global healthcare company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gorilla Logic?

We wanted a lower cost solution to assist with app development. We offshored the work for previous projects, but often ran into scheduling issues. This time we were looking for a team within our time zone, but still not terribly expensive.

SOLUTION

What was the scope of their involvement?

Gorilla Logic provided iOS devs, Android devs and .NET devs to work on our web and mobile patient-facing application. Their team of in-house thinkers provided additional guidance on design and alternative solutions to optimize our app. They continue to perform maintenance and assist us with additional tasks.

What is the team composition?

We work with a large team of developers; each onsite member has a counterpart based in Costa Rica. Gorilla Logic scales the team according to the size of each project.

How did you come to work with Gorilla Logic?

Our director heard about them and invited them in for a consultation. We were impressed with their team, specifically the CIO and one of the founders, and decided to partner with them.

What is the status of this engagement?

We started working together in 2016 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Many times the Gorilla Logic team is able to complete more work during a 2-week period than our local staff. Because each individual team member is trained in multiple skills, we are able to run a more productive and flexible workflow.

How did Gorilla Logic perform from a project management standpoint?

Culturally, the Gorilla Logic team is a good match for our company. They have a great sense of humor and we share similar interests. On the professional side, they communicate consistently and responsively. We’re an agile shop, so we video conference the Gorilla Logics team into our daily meetings for quick check-ins. Sub-teams connect through an instant messaging tool to share additional updates or concerns.

What did you find most impressive about them?

They are very adaptable and receptive in staffing according to our funding changes. Occasionally, we get our funding pulled from a project at the last second, and their corporate team remains unoffended and continues to work with our best interests in mind. Usually, they try to bench those team members and occupy them with smaller projects until we are ready to move forward with the project. It is a huge bonus to continue working with the same people because they are already familiar with the project and coding style.

Are there any areas they could improve?

I really don’t have any criticism. They’re usually ahead of us in making improvements. In one case, they took it upon themselves to replace a team member with a more driven representative. Gorilla Logic had noticed a lack of productivity and slow work ethic on their end and took immediate action to ensure we had the best experience.

Any advice for potential customers?

I would advise customers to trust their account managers. If Gorilla Logic finds that someone on the administrative side of the project is showing real talent, they will promote that person to a manager. We have found a lot of value in having a person, who is already familiar with our project, lead the team. We feel comfortable reaching out at a moment’s notice with concerns and have faith that the manager has the experience to properly handle the situation.

4.5
Overall Score The people are outstanding and our relationship is amazing.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They often finish tasks early and ask for more work.
  • 4.0 Cost
    Value / within estimates
    It is a fair price, but they are competing with outsourcing prices.
  • 4.5 Quality
    Service & deliverables
    Their personnel are very well trained in their subject matter.
  • 5.0 NPS
    Willing to refer
    I do it all the time. I recommend them to other divisions within our company.

DevOps Resources for Public Facing Mobile & Web Projects

“They’re really proactive and stay ahead of our needs.”

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Feb. 2017 - Ongoing
Project summary: 

Gorilla Logic provides DevOps support for a large broadcast television network. They introduce new technologies and their onshore and nearshore teams assist with apps, sites, and content.

The Reviewer
 
10,000+ Employees
 
Universal City, California
Chris Elm
VP Technology, NBC Digital
 
Verified
The Review
Feedback summary: 

Recent analysis showed 66 million user downloads, systemwide. Gorilla logic provides quality senior resources and assists with recruiting. Their nearshoring efforts are particularly successful and much simpler than other offshore partnerships.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a broadcast television network for the United States. I am the vice president of technology for NBC Digital and am responsible for our consumer-facing video streaming app and site.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gorilla Logic?

We initially brought them on for DevOps support. Their role has grown to include software engineering and development.

SOLUTION

What was the scope of their involvement?

We sourced their team to support some of our microsites, user-generated content, and an app for one of our programs. We call on them for staff augmentation and most of our development staff comes from them. We have a mix of onshore and nearshore teams, the majority of which are based in Costa Rica. We ask for a specific set of skills and evaluate each new resource to see how they will fit into our organization. They spend a week or two acclimating to each environment before executing tasks and projects.

They introduce new technologies and capabilities into our stack and we can now capture and replay production-level traffic in any environment in our system. In real time, we can redirect traffic to a test environment to see how future releases will perform. They’ve also participated in the bulk of our iOS development and some of our over-the-top media devices. We have another vendor who works on our Android development, but Gorilla Logic is involved in almost every other aspect of our business logic.

What is the team composition?

Originally, we had one resource who we engaged on an ad hoc basis for staff augmentation. We now work regularly with a larger team that fluctuates between about 30–50 members on their side.

How did you come to work with Gorilla Logic?

They had an existing relationship with the previous management. We inherited one of their technology resources when I started. We started to leverage more of their team over time. We wanted a more structured engagement and a secondary team of development resources. Gorilla Logic submitted the best proposal and we signed a multi-year deal with them.

How much have you invested with them?

We spend in the neighborhood of $200,000 per month.

What is the status of this engagement?

They started working with our central corporate branch in 2008 and I started working with them directly in December 2013. They’ve added new resources and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Last quarter’s analysis shows 66 million downloads of our apps systemwide. Gorilla Logic definitely plays a part in those numbers. Our timelines are solid and they deliver effectively. They give us quality senior resources who are independently capable. They’re also willing to help us find the right resources to get jobs done.

How did Gorilla Logic perform from a project management standpoint?

They augment our staff, but we run the management. They provide a core set of resources, including a tech lead, a product lead, and a project lead. We will go to them whenever we need additional resources.

What did you find most impressive about them?

They’re really proactive and stay ahead of our needs. Their iOS staff in Costa Rica is great and they help with our recruiting. Their nearshoring efforts have been successful within our organization and are much simpler than our experiences with offshore companies on the other side of the globe.

Are there any areas they could improve?

In some ways, they’re an extension of our teams. We could be more constructive with our resource management and boundaries. We occasionally assign a resource to a task that’s counter to Gorilla Logic’s plan, so we could do a better job aligning with them. We haven’t spoken to them about that yet.

Do you have any advice for potential customers?

They have a strong internal management team. It’s always easy to talk with them to work out issues. If you have any concerns on your side, they will partner with you to resolve and manage them accordingly.

5.0
Overall Score They find resources that deliver with a high degree of certainty. I trust them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their Costa Rican team works well with our schedule.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would totally recommend them.

Development Partner for County Tax Application System

“They’ve been on the project for nearly a decade and consistently find new technologies that improve our products.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000,000+
 
2009 - Ongoing
Project summary: 

Gorilla manages a variety of development projects, for both web and mobile. They built an online payment portal and system that tracks tax data, which they’re currently integrating with various cloud components.

The Reviewer
 
1,001-5,000 Employees
 
Santa Clara, California
Joseph Coogan
Development Manager, County of Santa Clara
 
Verified
The Review
Feedback summary: 

Gorilla does high-quality work and never misses deadlines. The original contract was only for three years, but their excellent capabilities have led to an extended contract. They took the time to understand California tax laws and used that knowledge to build effective and efficient products.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a development manager for Santa Clara County’s tax collector’s office. We collect over $5 billion a year in property taxes from Silicon Valley.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gorilla Logic?

We needed help to develop the enterprise software for our tax collection system.

SOLUTION

What was the scope of their involvement?

The engagement started as a Java J2ee project and has morphed over time. Now, they build mobile apps, move content to the cloud, and develop an online payment portal. They’re always implementing cutting-edge technology for the public sector. Their products do anything from receiving information on individual properties to calculating the individual tax bills to be collected. They’ve enabled us to receive any kind of payment: online credit card, e-checks, and even in-person cash payments. The system tracks all of those payments and the respective funds they belong to.

The system is still Java-based, but Gorilla constantly brings in new technology, and we’re currently thinking about switching to Scala. The big focus, right now, is to integrate the system with a cloud-based native iOS and Android mobile app to make paying taxes easier. We interact with quite a few clients, and Gorilla has made it easier for us to share data and make more information available to the public.

Gorilla uses a variety of different technologies to do their work. They use Eclipse and Oracle for the backend, Toad and SQL Developer to manage the database, BusinessObjects for reporting, Jenkins for automated build, Git for code repositories, Selenium for UI testing, and JUnit for other manual testing.

What is the team composition?

We have about a dozen people from their team, three Business Analysts and the rest are developers.

How did you come to work with Gorilla Logic?

About ten years ago, they responded to an RFP we sent out. They had the dev skills and met an extensive list of specifications, so we hired them for a three-year contract. We’ve continued to extend the contract because of the great work they do.

How much have you invested with them?

Our base contract is about $2 million a year. If we have special projects, that can go up to $3.5 million.

What is the status of this engagement?

We partnered in 2009, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We send out about a million bills a year, take in over $5.5 billion, and manage 500,000 properties, and Gorilla’s system tracks all of that. It organizes the properties into tax rates and does all of the work we’d otherwise have to do manually. Gorilla has been crucial in implementing all of these new technologies.

How did Gorilla Logic perform from a project management standpoint?

They meet every deadline and communicate well.

What did you find most impressive about them?

California tax code can be confusing, but Gorilla has taken the time to understand our business and be able to code for it. They’re technical leaders, always learning new things and pushing the envelope. They’ve been on the project for nearly a decade and consistently find new technologies that improve our products.

Do you have any advice for future clients of theirs?

They're a high-functioning group, so let them lead the way.

5.0
Overall Score I absolutely love working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always hit their deadlines, which is amazing.
  • 5.0 Cost
    Value / within estimates
    We could get the work done for less money, but it wouldn't be nearly as good.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    They've been nothing but solid.

Multiple Scrum Teams for Web Development Initiative

“It's great to work with a vendor willing to speak up when it comes to helping us be more effective.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jan. 2018 - Ongoing
Project summary: 

Gorilla Logic provides additional web development resources to help update a website's performance with technologies including Java, Jenkins, and Angular.

The Reviewer
 
10,000+ Employees
 
Centennial, Colorado
Douglas Poirier
Senior Manager, Arrow Electronics
 
Verified
The Review
Feedback summary: 

Gorilla Logic's team has completed each sprint on time or in advance of deadlines. They continue to provide invaluable feedback and suggestions to improve internal processes and outcomes. With a broad range of expertise and collaborative approach, working with their team continues to be a pleasure.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a senior manager for Arrow Electronics and I primarily work on a website that is a significant subset of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gorilla Logic?

We were in the process of updating our website with newer technologies, so I needed additional staff to help us get the project completed on time. We were looking for vendors with development experience with technologies that include Angular, Java, Jenkins, and others.

SOLUTION

What was the scope of their involvement?

Gorilla Logic provided a team of developers to help our staff update our website with an entirely new stack, using a variety of technologies. Their work is fully integrated with our work, and we're continually adjusting what Gorilla Logic's teams are working on to make sure it's meeting our business needs.

What is the team composition?

At the moment, there are about 35 people working with us. That number fluctuates depending on what we're working on. We have two full teams working on our project—one here in Denver and the other in their Costa Rica office. I have one primary contact for each location.

How did you come to work with Gorilla Logic?

I had worked with them previously at another company. I liked that they had business partners in South America, which meant working in the same timezone as our team.

How much have you invested with them?

We've invested about $300,000 per month so far. The current engagement should last about another six months and total around $1.5 million.

What is the status of this engagement?

We started talking with their team about the project around August 2017 and signed a contract by November. By January 2018, they allocated a full development team to our project. It looks like the relationship will continue until at least the end of the year, depending on how we progress.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've completed each sprint successfully and on time, occasionally overdelivering on commitments.

How did Gorilla Logic perform from a project management standpoint?

Their project leads help keep everything on track and we don't even have to pay for the additional project management provided from their Costa Rica office. We track projects through Jira and other basic tools like PowerPoint.

What did you find most impressive about them?

Unlike other vendors, they don't continually try to sell me on additional or unnecessary services. They've got a broad range of expertise in software development, which saves us a lot of time on having to train new resources. 

They also provide a lot of great suggestions to help us make improvements in our processes or approach to projects. It's great to work with a vendor willing to speak up when it comes to helping us be more effective.

Are there any areas they could improve?

Though their turnaround times are relatively quick, I think there's still room for improvement to make them faster. 

Do you have any advice for potential customers?

If you plan to work off a statement of work, make sure to make that document available upfront, so they can understand your expectations and establish the best way to communicate with you. If projects fall behind or new challenges arise, it's important to have a comfortable level of communication with your vendor so they feel they can be honest with you as things come up.

5.0
Overall Score They're flexible and easy to work with.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We're working with other partners that are far more expensive.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I recommended them to our company in the first place.
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Silver
VERIFIED
Business Entity
Status
Good Standing
Jurisdiction of Formation
Delaware
ID
3563726
Date of Formation
Aug 29, 2002
Source
State of Delaware
Last Updated
Jan 19, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Source
Experian
Full Business Credit Report
Last Updated
Jul 22, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
6
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
October 26, 2018