Can you share any outcomes from the project that demonstrate progress or success?
We’re satisfied with the end result. The feedback from our users has been quite positive. We’ve heard comments that the updated app looks refreshing, and that the menu display structure is much more user-friendly and easy to understand.
How effective was the workflow between your team and theirs?
Communication was a breeze. The project manager stayed in touch through WhatsApp. GoProtoz sent regular project updates through email. They also used Trello, Slack, and Skype effectively to keep all stakeholders up-to-date on their progress.
What did you find most impressive about this company?
I was impressed with the attention we received from GoProtoz. Their communication was transparent, even in situations where delays were expected. That went a long way in helping us plan our other development activities and roll-outs.
Are there any areas for improvement?
No, I’m hard-pressed to find fault with anything during our engagement with GoProtoz. They’ve stayed in touch post the product-launch as well.