What evidence can you share that demonstrates the impact of the engagement?
Originally, they helped us bring our product to market quickly, and at a low price. This set us on a course for real success. They thought out our initial offering well and developed a solid base on which we could continue to build our customers’ experience.
While goodylabs’ code may not be the most beautiful from a purist perspective, it delivers value to the customer. Their work is high-quality and was exactly what we were looking for. We couldn’t have expanded our business so quickly without them.
How did goodylabs perform from a project management standpoint?
Their team is pragmatic, smart, and solution-driven, and I always enjoy working with them. The success of an overseas collaboration is determined by the sides’ ability to communicate well, and they’re very responsive. The strength and duration of our partnership speak to their commitment to staying in touch and making sure everyone is on the same page. They’ve accomplished this with tools like Jira and Trello.
What did you find most impressive about them?
They’re warm, welcoming, and friendly. We haven’t had any problems working with them as they’re a nice group of people with a nice culture. They’re also impact-driven, telling us what we could do better and then helping us get there.
Are there any areas they could improve?
They’ve already addressed this issue, but there was a time when we needed more engineers than they could provide. I give them feedback as we go and they react to it in real time.
Do you have any advice for future clients of theirs?
Trust and communication need to be the foundation of outsourced development, so clients shouldn’t sit at home and only speak to goodylabs over Skype or Google Hangouts. I would recommend going to Poland regularly and spending time next to them in their office. This will lead to a much better relationship.