goodylabs

BACKGROUND

Please describe your company and position.

I am the Director of Landmark and Associates

Describe what your company does in a single sentence.

Procurement of Facilities Management services for property occupiers or landlords.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire goodylabs to accomplish?

• Implement a website for connecting suppliers with buyers of office furniture
• Calculate the match between buyer and suppliers based on provided data and suppliers' provided data.
• Moderation and approval of Supplier / Buyer data

SOLUTION

How did you find goodylabs?

Online Search

Why did you select goodylabs over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from goodylabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a website that will allow end user Buyers to compare B2B suppliers initially in Furniture (proof of concept) but ultimately across a range of technology, property and FM services (including TFM, cleaning, maintenance etc). This will enable the Buyer to compare and analyse a number of key criteria to select a Supplier to support their procurement process. The website needs to ensure Buyers have good information about the Suppliers that are best able to meet their requirements prior to approaching them. The aim is to reach all sized companies from SME’s to large international corporations. Ultimately the idea can be across all B2B both in the UK and Internationally. The first market to test was the UK Business Furniture Supply Market.
Key deliverables include: 

• Introduction, FAQ’s, etc 
• Supplier Questionnaire 
• Searchable Database capturing Supplier information. 
• Capture Supplier Email for marketing purposes. 
• Need to be able to switch enhanced (supplier) information on and off automatically based on Supplier having paid subscription. 
• Client Requirements questionnaire 
• Capture Buyer Email for marketing purposes. 
• Suppliers that meet Client Requirements. List needs to be in order of organisations who match customer requirements then by suppliers who have basic information (scoring methodology developed). 
• Ability to pay for Services (card payment) 
• Reporting Requirements 
• Management Reports on People joining (Suppliers, Buyers registering, Suppliers subscribing, suppliers selected by Buyers) 
• Efficient Workflow including automated update of supplier details (subject to authorisation by us?) 
• Moderation / Approval by Buyer Supplier so that Supplier details on website can be updated 
• Ability to remove suppliers 
• Appropriate for laptop computer and mobile

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Complete on time Demonstrable success of the workflow process Look and feel of website met customer expectations Web portal https://www.buyersupplier.co.uk/ Back office system - CRM

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and were always happy to join meetings.

What was your primary form of communication with goodylabs?

Virtual Meeting

What did you find most impressive or unique about this company?

Time and commitment of owner, technical capability, and creative approach of the team

Are there any areas for improvement or something goodylabs could have done differently?

Minor issues on the way but all resolved satsifactorily. Generally good working relationship and support

BACKGROUND

Please describe your company and position.

I am the Head of Information Management of a music production company.

Describe what your company does in a single sentence.

Production Music & Digital Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire goodylabs to accomplish?

• Develop website
• Develop Infrastructure
• Development consultant

SOLUTION

How did you find goodylabs?

Referral

Why did you select goodylabs over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from goodylabs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It started developing a desktop application for Mac and Win. The project expanded developing a new CMS, 7 new websites, 2 CRM and many API endpoint to manage our content on the system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Continuous and positive communication Using a project management tool Positive clients feedbacks Less workload on personnel using developed tools Set up goals and development sprints

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used different PM methods based on the project. One constant throughout all developments is the constant and efficient communication. All of our needs are completely covered and often anticipated by their expertise and experience. Always delivered on time, high quality development and fully tested tools.

What was your primary form of communication with goodylabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Round the clock availability and high quality developments. Truly scalability and focused involvement into even the smallest development. Their teams can count on high professional developers, each specialized into different areas. This is a great value very few companies have.

Are there any areas for improvement or something goodylabs could have done differently?

There is always room for improvement, but that's already what they do.

BACKGROUND

Please describe your company and position.

I am the CEO of Babu™

Describe what your company does in a single sentence.

Babu™ is a global system of complex and inclusive scientfic projects support engaging people through all possible social groups.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire goodylabs to accomplish?

• Software development for one of Babu's™ tools

SOLUTION

How did you find goodylabs?

Referral

Why did you select goodylabs over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from goodylabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Goodylabs has been outsourced for exclusive web platform development for a social and multinational scientific networking platform. They have engaged a few different coding languages, selected a project owner and dedicated a team of competent people.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is yet about to start, butup to this date Goodylabs have shown dedication and high interest to this project. They are highly motivated to work with my company and to prioritize their schedules to make it complete which is a great sign of their professionalism.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I cannot provide this information yet, but based on the recent activity and communication I can freely speak about their dedication and professional skills.

What was your primary form of communication with goodylabs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They focus on details, have great communication, a big deal of care for the project, and personal involvement (which is rare nowadays).

Are there any areas for improvement or something goodylabs could have done differently?

After the project has been completed, I will be in position of delivering a more detailed description of their work ethics.

BACKGROUND

Please describe your company and position.

I am the Head of Product of Tortoise Media

Describe what your company does in a single sentence.

A long form investigative news agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire goodylabs to accomplish?

• Build our new mobile app

SOLUTION

How did you find goodylabs?

Referral

Why did you select goodylabs over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from goodylabs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Goodylabs to develop our iOS and Android apps. Both were native builds. In addition, they developed a custom CMS used to manage the content and structure of the apps. They were also tasked with integrating Firebase and Matomo for analytics, Piano for account management, and Acast for third-party audio content. They also built an API that is utilised by our CDP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sprint reviews and demos, sprint plan tracking, and regular beta app reviews were employed to measure progress and ensure the successful launch of the app and subsequent updates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team displayed exceptional flexibility, accommodation, and proactivity. They consistently went above and beyond in their support throughout the project and beyond. The project management team demonstrated diligence, adhering to deliverables and delivering them on time with exceptionally high quality.

What was your primary form of communication with goodylabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to add value across the project life cycle is remarkable. From offering design and UX suggestions to providing technical and interaction solutions, they excel in taking a simple brief, such as 'this should be animated,' and delivering a well-thought-out execution. Post-development, their support on the operational and analytics sides was also exceptional.

Are there any areas for improvement or something goodylabs could have done differently?

Nope, they were fantastic.

BACKGROUND

Introduce your business and what you do there.

I'm a marketing manager at Freshminds. We're a recruitment consultancy based in London.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with goodylabs?

We were going through a brand refresh and we were looking for a vendor to develop and maintain a new website for us.

SOLUTION

What was the scope of their involvement?

We wanted to have a whole new CRM to manage all of our data and we needed to add a candidate login profile to our website. goodylabs developed a new website for us from scratch and connected API from the website to the CRM. We needed a bespoke application process with branching options, so goodylabs worked with us to build this functionality and integrate the data in a secure way. They continue to provide ongoing support to maintain and improve the website.

What is the team composition?

We work with an account manager, a backend developer, and a frontend developer. Most of our contact is with one person who did the original build of the site and, therefore, knows our account very well.

How did you come to work with goodylabs?

They were recommended to us by one of our company advisors who had worked with them previously. We liked the proposal that goodylabs submitted and they could meet all of our needs, so we chose them.

What is the status of this engagement?

We have worked with them from February 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don't have a development team in-house, so we completely outsourced the project to goodylabs. The website functions as we had expected. We wouldn't have been able to do that without them.

How did goodylabs perform from a project management standpoint?

We used a Slack channel to communicate and they were very accessible. They're based in Poland and we're in the UK, but they were very responsive despite the time difference. We also used a ticketing platform for maintenance requests.

What did you find most impressive about them?

They provide great customer service and help us with any issues that come up.

Are there any areas they could improve?

We had a very good experience. Maybe it'd be helpful if they explained to us a bit more about why certain things couldn't be done.

BACKGROUND

Introduce your business and what you do there.

I’m one of the co-founders of Triptease, an online booking site in the hospitality industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with goodylabs?

My partners and I were looking for engineering resources to prototype our web platform.

SOLUTION

What was the scope of their involvement?

It would be hard to point to an area of the product they haven’t worked on. They started on a price comparison tool that aggregated live hotel prices and then built an entire web experience around that. The platform is now an integral component of our products. They’ve worked with various technologies throughout our project—like Ruby on Rails—but most of our stuff is written in Node.js. However, they've never provided design work for us. 

While goodylabs isn’t currently working on our product development, they are helping us out with marketing. They’d been working on products for a long time and were looking for a fresh challenge. They’ve built a couple of smaller website for us including one for a conference, which we’re going to have them rebuild, and a marketing one that they still run.

What is the team composition?

We typically work with a point person on the ground, but we also try to embed their engineers as deeply as possible in our squads. While we don’t have a project manager, we do have a senior engineer that will collaborate with additional engineers on their side when required.

How did you come to work with goodylabs?

We decided to go with an outsourced firm to maintain a certain amount of flexibility. They were recommended to us by a few other outsourced agencies in Poland, so we sent them a proposal, along with a number of other agencies. We were confident that they were the best choice because of our interactions with them and the meeting we had with senior people when we went out to them.

What is the status of this engagement?

We’ve been working together since 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Originally, they helped us bring our product to market quickly, and at a low price. This set us on a course for real success. They thought out our initial offering well and developed a solid base on which we could continue to build our customers’ experience.

While goodylabs’ code may not be the most beautiful from a purist perspective, it delivers value to the customer. Their work is high-quality and was exactly what we were looking for. We couldn’t have expanded our business so quickly without them.

How did goodylabs perform from a project management standpoint?

Their team is pragmatic, smart, and solution-driven, and I always enjoy working with them. The success of an overseas collaboration is determined by the sides’ ability to communicate well, and they’re very responsive. The strength and duration of our partnership speak to their commitment to staying in touch and making sure everyone is on the same page. They’ve accomplished this with tools like Jira and Trello.

What did you find most impressive about them?

They’re warm, welcoming, and friendly. We haven’t had any problems working with them as they’re a nice group of people with a nice culture. They’re also impact-driven, telling us what we could do better and then helping us get there.

Are there any areas they could improve?

They’ve already addressed this issue, but there was a time when we needed more engineers than they could provide. I give them feedback as we go and they react to it in real time.

Do you have any advice for future clients of theirs?

Trust and communication need to be the foundation of outsourced development, so clients shouldn’t sit at home and only speak to goodylabs over Skype or Google Hangouts. I would recommend going to Poland regularly and spending time next to them in their office. This will lead to a much better relationship.

BACKGROUND

Introduce your business and what you do there.

I am the product development manager of a curated media monitoring company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with goodylabs?

Initially, we relied on goodylabs to develop our internal CMS. The scope of our engagement has grown to include more projects focused on revamping our web presence and mobile presence.

SOLUTION

What was the scope of their involvement?

At the start of our venture, there were no marketplace options for the CMS we needed. goodylabs developed a custom internal CMS, which allows us to find the content we need and push it to our different platforms.

We later engaged them to work alongside our in-house designers to redo the front- and backend of our mobile devices and website. That process added more functionality and made it easier for us to manage the platforms. Throughout these processes, goodylabs worked extensively with Ruby, React.js, React Native, and Node.js. We remain connected so that goodylabs can provide maintenance and updates as necessary.

What is the team composition?

I work with one technical lead, but the overall size of the remaining team shifts depending on the specific tasks at hand.

How did you come to work with goodylabs?

The engagement with goodylabs began prior to my hiring, so I am unsure of the selection process.

What is the status of this engagement?

The engagement began in 2014 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our users have responded very well to the speed and responsiveness of our digital platforms. The added functionality increases the overall strength of our properties.

How did goodylabs perform from a project management standpoint?

I’ve found them to be responsive and accessible when we need them to be. My team is always well-informed of their progress. The goodylabs team is transparent about needing to reallocate their time and effort to address the most important parts of the project. We work a lot through Slack and Jira, and the overall communication has been hassle-free.

What did you find most impressive about them?

In addition to their responsiveness, I would point to the speed of their service as a strength. They completed these projects in a much shorter time than I had expected.

Are there any areas they could improve?

To a certain extent, we have already addressed areas to improve with them. When I joined at the beginning of this year, the relationship with goodylabs was a bit frayed. Some were not happy with how they were performing, but we held some workshops and some meetings on how to improve interactions between our companies. Our main concern was that the products were somewhat unstable and didn’t work properly. Now, six months later, we are quite happy with their work. We’re at the point where we’re thinking of what we can build next.

Any advice for potential customers?

I think the quality of our own products increased because we took goodylabs’ suggestions into consideration. Obviously, you want to have a clear idea of what you want to accomplish, but you should be open to suggestions, as well.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Gesture to Speech

Describe what your company does in a single sentence.

Sign Language translator based on AI

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire goodylabs to accomplish?

• Create the Information Architecture for the mobile app based on the exising requirements and business goals
• Prepare Lo-Fi mockups to be able to build user journeys and validate key concepts and assumptions.
• Provide Hi-Fi pixel-perfect designs and a set of unique custom illustrations that would be used in our end-product.

SOLUTION

How did you find goodylabs?

Referral

Why did you select goodylabs over others?

Company values aligned

How many teammates from goodylabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project's main goal was to obtain the designs for our emerging mobile app dedicated to the interactive learning of sign language. goodylabs carried out the followng process: 

1. Performed a thorough analysis of the existing requirements to get the necessary understanding of the core app features and mechanics, as well as to identify any potential risks or challenges. 
2. Proposed a tailored Information Architecture and then - delivered Lo-Fi mockups that we had a chance to review several times with our team until we were happy that all our requirements were fully addressed. 
3. Based on Lo-Fi mockups goodylabs delivered a set of Hi-Fi pixel-perfect designs along with mutliple custom illustirations to be used in our Andoroid and iOS apps

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The designs provided by goodylabs enabled our dev team to efficiently move forward with the project. Now our app is complete and is about to get released!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cooperation went smoothly, all tasks were performed on time and Pm was always available to explain if there were any questions from our side

What was your primary form of communication with goodylabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The professionalism and enthusiasm of the team members significantly allowed us to accelerate our work on the deveplopment side

Are there any areas for improvement or something goodylabs could have done differently?

Everything was great