Full cycle IT outsourcing and outstaffing company

Full cycle IT outsourcing and outstaffing company that provides services for your business: from research, branding, design to development of the most complex solutions, including websites, sophisticated web tools, CRM and ERP systems.

With 12 years of experience we don’t just write code, we provide insight and make sure our Сustomers end up with the best solutions for their business.

We focus on the following directions:

  • Custom Web Development
  • ERP/CRM
  • Startups
 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2007
Show all +
Kyiv, Ukraine
headquarters

Reviews

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Development for an IT Training Company

“Their level of communication and quick response time has led to a successful collaboration.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2015 - Ongoing
Project summary: 

GNS IT developed a custom ERP that features schedule management, CRM functions, and real-time finance reports. Currently, the team continues to update the system while developing new modules.

The Reviewer
 
Ukraine
Lesia Erenburg
Sales Director, IT Education Academy
 
Verified
The Review
Feedback summary: 

The new system has proven integral to managing business operations, from classroom scheduling and customer support to converting potential clients. GNS IT has a technically adept team that produces exceptional work. A well-tailored approach has helped them secure a long-term partnership.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the sales director for IT Education Academy. Our company provides various levels of education and training for IT specialists.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GNS IT?

We approached GNS IT to develop a custom ERP system that could help us manage classroom schedules and resources, analyze our finances, and serve as a CRM to support our clients.

SOLUTION

What was the scope of their involvement?

GNS IT handled the full-cycle development for our custom ERP. The backend tech stack included PHP 7, RabbitMQ, MariaDB, and a Chrome REST API. On the frontend, they used Node.js and npm. For QA, they used Python, Selenium, and Codeception.

One of the biggest challenges that the new ERP addresses is schedule management. Since we’re a large educational institution, we needed a way to track all of our classes and coordinate between instructors, students, and other client groups seeking course training. With the new system, we’re able to manage those resources and better organize our classes.

The ERP also functions as a CRM, allowing our internal teams to see our service history with our clients. In addition to tracking our prospective and existing clients’ needs, the system provides real-time analytics for all of our financial data.

We’ve rolled out the ERP, and GNS IT is currently working on modifying features and adding new functions. They’re looking to add new tables to our reports and will focus on enhancing our financial models.

What is the team composition?

We primarily communicate with their project manager, but there’s a team working in the background.

How did you come to work with GNS IT?

We’re located in the same building, so we already knew that they had a good, qualified team. When we asked them to join the project, they agreed.

What is the status of this engagement?

Their work started in December 2015 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since implementing the ERP system, we’ve seen a marked increase in sales. It’s a powerful lead management tool that allows us to effectively communicate with our existing customers while also tracking prospective clients. Managers can also see all of our financial data in comprehensive, real-time reports. In terms of class management, the system enables us to better organize our resources.

How did GNS IT perform from a project management standpoint?

Besides communicating through email and phone, we have regular meetings with the project manager to go over our reports and future goals. If we encounter any technical issues, we let him know, and the team immediately fixes the problem.

What did you find most impressive about them?

It’s easy to communicate with them because we’re based in the same building. I particularly value their responsiveness and high-quality work. They created a system that was well-suited to our needs.

Are there any areas they could improve?

No, I can’t think of anything. Their level of communication and quick response time has led to a successful collaboration.

Do you have any advice for potential customers?

They're one of the best companies in the Ukrainian market, so don't hesitate to choose them. The team is full of professionals, and they’re able to get things done.

5.0
Overall Score We’ve worked with them for four years, and I’m glad that we haven’t changed vendors. Our teams love the arrangement.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re quick.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’m happy that we chose them.