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Global Digital Solution Provider

4.5
1 review

Global Line Network (GLN) consists of a bunch of programmers who are client–focused when it comes to providing an enterprise-grade sales and distribution platform (PaaS) solution. We have also developed several SaaS platforms that are available to end-users through subscription.

With a holistic understanding of how an organisation works, along with a Systems Thinking approach, GLN is your preferred choice when it comes to transforming your organisation from offline to online.

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2014
Show all +
Kuala Lumpur, Malaysia
headquarters
  • Global Line Network, KL Eco City Pillar 12, BO1-A-13-1, Menara 2, No.3, Jalan Bangsar Kg Haji Abdullah Hukum 59200 Kuala Lumpur, Malaysia.
    Kuala Lumpur, KL 59200
    Malaysia
    +60174802580

Portfolio

Key clients: 

Hewlett Packard, Lenovo, Neffos, Vouk Hotel

Sports Booking App Image

Sports Booking App

A sports community platform which allows user to reserve venues without a fuss. This app enables you to find a replacement player when one of your sport mates is unavailable. It also allows you to have friendly matches with other teams. An app for sports enthusiast.

Food Delivery Platform Image

Food Delivery Platform

A food tech platform based in New Zealand. With Food Ninja App, consumer can order food delivery, make a table reservation. order a take away with just a few taps. Restaurant owners can also utilize the platform to understand consumers’ behaviour in order to have a steady waste-free business.

Sales Tracking & Channel Management Platform Image

Sales Tracking & Channel Management Platform

We are the pioneer in providing a mobile app solution for multi-channel distribution. Our app can be designed to coordinate, manage and control all the channels that you have.

Spend more time on better business decision making and marketing your tactical campaigns and leave the dirty work to us.

HRMS Image

HRMS

Human resources management is redesigned with this app. Employees are now able to apply leave, clock in and out with a few clicks. They can also take a picture of their medical certificate to apply for medical leave and claim. Employee information and profile are now more accessible without any hassle.

Hotel Booking App Image

Hotel Booking App

This project required us to develop a hotel booking platform for a company who owns a chain of hotels. It includes a backend dashboard for the management to manage and run the hotel rooms’ listing and booking.

Gas Delivery Platform Image

Gas Delivery Platform

A client from Taiwan operating gas distribution businesses required an end to end cycle of liquid petroleum gas cylinder beginning from ordering, distributing and tracking, from one customer to the upstream cylinder refill. It is a project to digitalise the traditional gas distribution business for better management of IT and big data.

Reviews

4.5
1 review
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Mobile App Development for Hotel Group

"They're able to build booking apps that are comparable with market leaders."

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Jan. 2019
Project summary: 

Global Line Network created an app for a hospitality group that allowed users to book and pay for hotel rooms. They built the app for iOS and Android.

The Reviewer
 
501-1,000 Employees
 
Malaysia
Revenue & E-Commerce Manager, Hospitality Group
 
Verified
The Review
Feedback summary: 

The app was delivered as expected, and all last-minute bugs were addressed upon release. New customers have booked through the platform, pleasing the client. The team managed the project effectively through weekly, well-documented meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Revenue & E-Commerce Director for a hotel management company managing 20 hotels across Malaysia, Thailand and Indonesia. My department is responsible in putting our hotel products online and in the mobile app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Global Line Network?

The goal is to build a hotel booking app that allow customer to book directly with us rather than from the online travel agents such as Expedia. We do not have an app nor engineer to build one, and thus we appointed GLN as our developer for this project.

What were your goals for this project?

With this app, we are able to direct our customer to book from the hotel mobile app. This reduces the commission we need to pay to the third party i.e Expedia and thus improve hotel profitability. The goal is to receive as many direct booking as possible.

SOLUTION

How did you select this vendor?

Peer recommendation, we did not consider another company for this project. We are confident with GLN with their good track record.

Describe the project in detail.

The project is very straightforward. We need to build an app that allow user to book hotel rooms & pay directly from the app. We specify our requirements in details through weekly coordination meeting with input from both GLN and from the hotel. This app was build for iOS and Android. This is not a hybrid app and do not complement a website. We did not engage with GLN for any marketing or branding project.

What was the team composition?

We liaise with 2 persons from GLN from the start to the end of project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The mobile app works as expected with minor bug issues during the first month of the launch. We managed to fixed these issues as we receive feedback from the users. We managed to acquire new customers through the app and happy with the performance.

How effective was the workflow between your team and theirs?

Weekly meeting was conducted to update on the progress. All meeting are minuted and signed by both party for recording purposes. Feedback was taken positively by GLN. No language barrier.

What did you find most impressive about this company?

They're able to build booking apps that are comparable with market leaders.

Are there any areas for improvement?

It's their first hotel booking engine project, and thus we took more time to put our requirements in details. It could have been faster if they are more knowledgeable on this product.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer