GIRIRAJ DIGITAL (Umbraco Gold Partner)

BACKGROUND

Please describe your company and position.

I am the BDM of the company. 

Describe what your company does in a single sentence.

We are a digital agency specialised in web and mobile application development and IT support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIRIRAJ DIGITAL (Umbraco Gold Partner) to accomplish?

• Web Application Development
• Website Design and Deevelopment
• IT Support
• Security & Performance
• Quality Assurance and Maintenance support
• Content Management Platform Design and Implementation
• Landing Page Design and Customizations

SOLUTION

How did you find GIRIRAJ DIGITAL (Umbraco Gold Partner)?

Online Search

Why did you select GIRIRAJ DIGITAL (Umbraco Gold Partner) over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GIRIRAJ DIGITAL (Umbraco Gold Partner) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To rebrand and maintain corporate websites for a large multinational, along with 20+ digital websites, for human and pet food products. This includes integrating e-commerce, content management systems, API integration, and implementing a UX strategy to ensure improved efficiency and ease of content management. The defined scope of work covers various features and implemented functionalities as such 

• Managing Dynamic Content 
• Template Integration, 
• Landing Page Development 
• Salesforce Integration 
• Products Management 
• Integrate Dynamic Food Selector Algorithm
• IT Support and Maintenance 
• Custom Website Development 
• Umbraco CMS Development and Management And many more IT solutions as needed. 

Our primary goals include enhancing performance, ensuring excellent security and quality to user, and providing an enhanced experience for the user.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With Giriraj Digital's implementation and development services, we have achieved the following successful results: 

• Significant boost in the number of visitors compared to the pre-project period. 
• An improved conversion rate by 2X. 
• Higher positions in search results indicate improved visibility and SEO success. 
• With user-friendly content management, regularly refreshed content uploads contribute to a successful content management strategy. 
• Ensures fast loading times and response times. 
• Enhances client satisfaction and interaction experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was top-notch. The delivery was always on time. The communication channels and their profound expertise helped a lot with this. The team was always there to help and support as needed and were very prompt to diagnose issues and implement solutions.

What was your primary form of communication with GIRIRAJ DIGITAL (Umbraco Gold Partner)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Profound technical expertise therefore able to deliver quality and timely solutions. Great communication channels enabling us to voice concerns if any arises hence providing the ability to rectify issues early. Care for our goals, objectives and needs beyond technical. Their ability to foster a mutually beneficial relationship.

Are there any areas for improvement or something GIRIRAJ DIGITAL (Umbraco Gold Partner) could have done differently?

We enjoy working with the team, and they've been a perfect match for us. We do not have any issues with Giriraj so at present cannot come up with any areas of improvement.

BACKGROUND

Please describe your company and position.

I am the CEO of DapIt App

Describe what your company does in a single sentence.

We are a digital wallet app allowing businesses to manage gift cards. Consumer have the ability to buy, share and pay with DapIt App.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIRIRAJ DIGITAL (Umbraco Gold Partner) to accomplish?

• Fix an issue with users creating fake accounts.
• Address the update requirements for google and apple privacy policies.
• Address the backend cms to include better user navigation and account management.
• Build out a new user onboarding for non-logged in members.
• Minor bugs

SOLUTION

How did you find GIRIRAJ DIGITAL (Umbraco Gold Partner)?

Other

Why did you select GIRIRAJ DIGITAL (Umbraco Gold Partner) over others?

Great culture fit, Good value for cost, Company values aligned

What was the size of GIRIRAJ DIGITAL (Umbraco Gold Partner)’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope: Address the current bugs and platform updates for both Apple and Android.

Listed below are the work details to be completed:

• Fake User Accounts Block a user by phone number or email on the dashboard.
• Able to remove or edit gift card amount thorugh the dashboard
• Fix the Help Link on the More Menu
• Fix link in more menu to terms and privacy
• Disable the need to login to view or browse businesses

All items have been completed and delivered in a time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Milestone 1 - Facebook SDK, Google API Guideline 4.8 - Design - Sign in with Apple, Fix the Help Link on the More Menu, Fix link in more menu to terms and privacy
• Milestone 2 - Credit Card Screen, Icon bar, Auth Message and Block User App iOS & Android, Able to remove or edit gift card amount thorugh the dashboard, Disable the need to login to view or browse businesses
• Milestone 3 - Disable the need to login to view or browse businesses

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the beginning the team was very professional. We established goals and milestones that where realistic. They communicated through the whole process and allowed us to focus on other parts of our business. I will continue to work with this team as we move forward and grow our app.

What was your primary form of communication with GIRIRAJ DIGITAL (Umbraco Gold Partner)?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The team was highly motivated and very professional. We also enjoyed sharing a vision that they could also look into the future of our company. We are lucky to have found them.

Are there any areas for improvement or something GIRIRAJ DIGITAL (Umbraco Gold Partner) could have done differently?

Not that we can think of.

BACKGROUND

Please describe your company and your position there.

I am the MD of Comsure.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GIRIRAJ DIGITAL, and what were your goals?

Our website was created 2 years ago in UMBRACO which we found hard to use and there was little cost effective support in Jersey. Since we didn't have in-house developers to invest in a new website, we hired this team to design and develop a WordPress site for us. By doing this, we were hoping to increase our traffic substantially by the end of the year.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers in our area and shortlisted 5. After interviewing them, we chose this vendor based on their past projects, design skills, and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. From there, the team delivered mock-ups and wireframes for our site. After a few iterations, their team designed and developed the changes needed

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process. There were also 2 full-stack developers and a designer working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients love the updated design, and they now have a better understanding of our services.

Describe their project management style, including communication tools and timeliness.

We have regular stand-ups with their project manager, who communicated with the rest of the team. If there were any delays, they let us know ahead of time so that we could prepare. We use Slack, Jira, and GitHub to coordinate, and they worked well with our team.

What did you find most impressive or unique about this company?

They've given us professional and timely services.

Are there any areas for improvement or something they could have done differently?

When we see the need for updates and bug fixes, we let them know, and they were quick to fix the issues.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an IT company. We work with clients around the world. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GIRIRAJ DIGITAL?

We are a small company and needed to outsource some IT services.

SOLUTION

What was the scope of their involvement?

GIRIRAJ DIGITAL helps us with development tasks. They specifically focus on applications in PHP, and applications and CMS systems in .NET. Their team will be doing a full application from scratch in the upcoming project.

What is the team composition?

We work with 4-5 members of their team, including a lead developer who also does project management, an account manager, and developers. I also have interacted with Kalpesh (Business Manager).

How did you come to work with GIRIRAJ DIGITAL?

They reached out to me via email with a couple of follow-up emails. I decided to respond and learn about them. When I spoke with Kalpesh, I felt they were trustworthy. I had worked with other companies who didn’t do what they promised. We gave them a small task at first, and then increased the amount of work.

How much have you invested with them?

We invested between 50,000–100,000 Krone (approximately $9,000–$17,000 USD).

What is the status of this engagement?

We began working together around November 2019, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They have shown themselves to be capable, honest, disciplined, and responsible. I’m so happy with the work they’re doing for us.

How did GIRIRAJ DIGITAL perform from a project management standpoint?

Overall, they are helpful. There have been some minor delays, but nothing significant or unreasonable. Communication is good.

What did you find most impressive about them?

GIRIRAJ DIGITAL is always welcoming, making clients feel valued and appreciated.

Are there any areas they could improve?

They need to communicate the plan and timeline better, so clients won’t have to ask when the solution will be delivered.

Do you have any advice for potential customers?

They are a good team, and I recommend working with them. To get the most out of the engagement, be clear on details, document all requirements, and make sure they understand them. Ask them to provide a clear project plan and timeline.

BACKGROUND

Please describe your company and your position there.

I am Project Manager at a Web Design & Development Agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GIRIRAJ DIGITAL?

Giriraj were able to support our team with expert front end code and web development services to ensure that project requirements were met on time and on budget.

What were your goals for this project?

The web solution had to meet the strict project requirements, ensuring a high level of quality throughout and providing a great user experience. The finished site had to work well on all devices and be modern in terms of design and functionality.

SOLUTION

How did you select this vendor?

Recommendation from another agency.

Describe the project and the services they provided in detail.

Our team contributed a functional spec document along with project requirements. We had several in depth discussions with the team regarding what functionality and solution would be required. The team kept in touch throughout and provided a high standard end product.

What was the team composition?

Project manager and developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our internal team, the clients, and the end-users are pleased with the end product.

How was project management arranged and how effective was it?

We had check ins several times a week via email, Skype and instant messaging.

What did you find most impressive about this company?

Great communication.

Are there any areas for improvement?

It would be great in future if the team could cover a broader range of CMS options.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of iTechnology Builders.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GIRIRAJ DIGITAL?

We were looking for software engineering support.

SOLUTION

What was the scope of their involvement?

We gave them the scope of work for them to implement. They developed a widget in ASP.net, residing on Umbraco. Our website was set up by them, amongst some other projects. 

What is the team composition?

There were 6–7 people working with us including the project manager, a C+ developer, API developer, full-stack developer, and a graphic designer.

How did you come to work with GIRIRAJ DIGITAL?

I searched several job search engines and I kept seeing GIRIRAJ DIGITAL. After reviewing their work and previous clients, I was pleased with their knowledge and skill set to implement the type of Microsoft work we needed. 

How much have you invested with them?

We spent between $22,000–$23,000.

What is the status of this engagement?

We worked on the project between July–December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They knew exactly how to translate my concept into a finished product. They also fixed any bugs found without complaint.

How did GIRIRAJ DIGITAL perform from a project management standpoint?

In terms of meeting deadlines, they’re great and very responsive. In fact, the timeline set was for six months but they finished it within four months. I never had to ask for an update because they kept in touch daily.

What did you find most impressive about them?

They participate in the process, giving pushback when ideas may cause problems or not work as desired. I was pleased that, as an offshore vendor, they worked in the same way we do here. There were no gaps in language or time delays.

Are there any areas they could improve?

No, there’s nothing.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Kraft, a software company in Germany.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GIRARAJ DIGITAL?

I needed someone to develop an app.

SOLUTION

What was the scope of their involvement?

GIRIRAJ DIGITAL developed our e-commerce web app with .NET. It’s a multi-channel platform where online retailers can sell their products. The software that they built is for different customers. 

We initially had several phone calls and meetings, during which we told them what solution we needed. We had a kickoff and a smaller project first. Then, they developed the whole app for us. We now have a maintenance contract.

What is the team composition?

There are about six people, including software engineers, a tester, a UI tester, and a key account manager.

How did you come to work with GIRARAJ DIGITAL?

I visited India years ago and knew a few programmers from GIRIRAJ DIGITAL. 

How much have you invested with them?

We’ve spent $65,000.

What is the status of this engagement?

We started working together in November 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

People are happy with the product, and we’re very happy with their work. We’re planning other projects with them.

How did GIRARAJ DIGITAL perform from a project management standpoint?

We work using an agile approach. There haven’t been any problems. The team responds quickly. We use Skype, email, and various other platforms to communicate. I’m happy with the communication; it’s very concrete. They meet the deadlines they set.

What did you find most impressive about them?

They have a positive attitude and show commitment. The communication is quite clear, and they’re very relaxed with my speech problems.

Are there any areas they could improve?

No, everything has been excellent.

Do you have any advice for potential customers?

Have a lot better English than me.

BACKGROUND

Introduce your business and what you do there.

We’re a booking service that operates in the entertainment business. We’re currently based out of Saudi Arabia and Jordan.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GIRIRAJ DIGITAL?

We wanted to build a platform that was flexible and dynamic enough to adapt to changing market requirements. We needed a platform that could succeed in multiple markets, since our all-encompassing services include booking for cinemas, conferences, seminars, and whatever else that requires ticketing.

Our platform features integrations with different ticket providers (such as cinema owners and event organizers) so we had to keep their requirements in mind as well.  

SOLUTION

What was the scope of their involvement?

GIRIRAJ DIGITAL is building our platform using ASP.NET Core MVC and C# on the backend. For the frontend, they’re utilizing AngularJS and jQuery. In the beginning, we held frequent meetings going over specs and requirements. After launching the development phase, we held hour-long status meetings where we went over progress reports.

What is the team composition?

My main points of contact are their business development manager and the head of the technical team. They manage a team of 5–6 that's comprised of front- and backend engineers, database architects, and UI/UX designers.

How did you come to work with GIRIRAJ DIGITAL?

I was researching India-based development providers. I found their online profile, and contacted them.

How much have you invested with them?

The cost so far has been $47,000–$48,000. They’re now held on a maintenance contract.

What is the status of this engagement?

We started working with GIRIRAJ DIGITAL in January 2019 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The engagement has been very successful so far. GIRIRAJ has not only delivered upon the project scope but has extended their consultation and support at no additional cost. They take ownership of the project and effectively convey that they really care about the relationship.

How did GIRIRAJ DIGITAL perform from a project management standpoint?

They’re great in terms of scheduling and sticking to deadlines. I can trust that they’ll deliver high-quality work in a timely manner. They have an amazing aptitude for not only software development but navigating business as well.  

They have good project management tools and methodologies, which helps our remote teams stay on track. We communicate mostly through email, and initially, we were using Freedcamp to track our work. GIRIAJ consistently provides status updates and progress reports.

What did you find most impressive about them?

I think their ability to think outside of the box is outstanding. They don’t just go by the book—they analyze our unique requirements and provide different approaches that we hadn’t considered before. As a result, they deliver the best solutions. Their creativity and innovative skill have allowed us to expand our business.

Are there any areas they could improve?

I’d appreciate if they had more mobile development resources, like a React Native expert. I believe they’ll soon expand their team to accommodate that.