Can you share any information that demonstrates the impact that this project has had on your business?
Implementation of ARLP is a huge step toward becoming more digital, attracting new students, especially international ones, giving students more freedom in managing their education.
Implementing ARLP allows us to onboard new employees more easily, as the workflow is well-defined for them. It also allows parents, students and employees to always have the latest information about what's going on.
Most importantly, ARLP has streamlined communication over the study plan. The study plan describes which courses a student needs to take this school year. It is different for each student, based on their needs and purposes. Previously, this process was very tedious. It was done by exchanging an excel file over email. Now, it's very simple for the student and the school counselor. We have reduced the required time for this task, as well as the room for human errors.
How was project management arranged and how effective was it?
It was great. We had weekly calls about the requirements and the project's progress. After each call, I was sent an overview of the decisions we made during the call. Often times, the developers took part in these calls as well, to reduce the chance of any loss of information. The project was transferred to a new project manager along the way, and the transition went really smoothly. We hardly even noticed the change.
We were given access to the project Jira to see how tasks advanced forward. Giraffe is offshore to us, and we communicated via English, which is not the native language for none of the persons involved in the project. This didn't pose any issues. In the very few occasions where the project manager had a feeling that there is chance for a language-related misunderstandings, they illustrated their ideas with logical examples.
What did you find most impressive about this company?
Holistic approach and responsiveness in communication. It felt like the project was this team's own. They always strived to deliver a quality product, and they didn't leave much to chance.
Are there any areas for improvement?
There is not much I could suggest in this regard. Giraffe works well.