Gigantic

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of Word Famous, an advertising agency based in Seattle.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gigantic?

We were looking to rebrand our company, so we needed a new website.

SOLUTION

What was the scope of their involvement?

Gigantic helped developed our website to help us communicate and convey our brand personality better. Once that was done, they did some SEO to manage our online presence and come up with the best strategies and practices.

What is the team composition?

We mainly interfaced with Benjamin (Design Lead), Tim (Founder), and a writer.

How did you come to work with Gigantic?

We met Gigantic through a personal recommendation from my colleague.

How much have you invested with them?

We’ve invested somewhere between $10,000–$50,000.

What is the status of this engagement?

We worked together from May–September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I didn’t give them much information to go on, but they were amazing at reinventing our brand. There was a lot of back and forth throughout the partnership and they really drilled down on exactly how the website should feel which to me, was really invaluable.

Gigantic served as our creative mirror and asked a lot of questions, as well as shared a lot of ideas and references.

How did Gigantic perform from a project management standpoint?

They were outstanding from a project management perspective and they far exceeded my expectations. The team was crystal clear in every step of the process and if they weren’t going to hit a deadline, which was rare, they called it out as soon as possible.

They designed the website through Figma, and we typically communicated through Zoom.

What did you find most impressive about them?

We were impressed with their enthusiasm, commitment, and passion — they delivered above and beyond what we were expecting.

Are there any areas they could improve?

I’m sure there was something they could’ve improved, but I can’t go into that at the moment because I’ve had such a positive experience.

Do you have any advice for potential customers?

To make the most out of your partnership with Gigantic, make sure you fully explain what you’re trying to achieve, but rest assured they have the creativity to fully understand and translate your needs.