Gensofts Infosolutions

BACKGROUND

Please describe your company and your position there.

I'm the technology manager of a company that provides marketing services to U.S. based nonprofits.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gensofts Infosolutions, and what were your goals?

We hired this firm to convert our old custom coded PHP web site to a Wordpress web site with a custom back-end database application.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose this vendor based on their past projects, skills, and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I delivered a content brief to the team along with specifics about our database, code samples, and information about the necessary database queries. The front end design was delivered quickly. It took longer to review and edit the design and to design the database portion of the application.

How many people from the vendor's team worked with you, and what were their positions?

I only worked directly with the project manager and all communication was via email. I delivered screen recordings when needed to show fixes that were needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I was not familiar with Wordpress before starting this project. I have since learned that my project was done using Classic Wordpress and custom fields. There are many Wordpress site builders, including Gutenburg Blocks and Elementor. I wish I had known enough about Wordpress to have specifically requested one of these. The custom database was written in procedural PHP and was easy for me to follow. The developer delivered clear instructions for how to access the necessary files and which plug-ins to use to edit the code.

Describe their project management style, including communication tools and timeliness.

We used email to communicate. I think in the future that I would prefer to require at least some Zoom meetings to go over specifics once the QA portion of the code review is needed.

What did you find most impressive or unique about this company?

They gave us very clear instructions for how to manage the WordPress site with the admin tools.

Are there any areas for improvement or something they could have done differently?

There were some site fixes that required custom javascript where a standard Wordpress plug-in wouldn't work. There were two instances where I ended up having to write the custom Javascript myself because I wasn't satisfied with the implementation that the firm delivered. Also, no secure coding was employed in the custom database application code. The querystring values were not sanitized, nor were the values being pulled from the database. This left the site open to injection attack. I would recommend having any custom coded applications reviewed for security issues before deploying to a production server when working with this firm. Since I am not familiar with Wordpress or how to harden a Wordpress server, the firm could have offered to do an additional project to review and harden the server. For example, I noticed that PHP errors were printing to the screen.

BACKGROUND

Please describe your company and your position there.

Director of Marketing at a D2C Outdoor Kitchen Manufacturer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gensofts Infosolutions?

Website design services to help us better convey our brand on our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to them and selected them after they submitted an initial mock up.

Describe the project in detail and walk through the stages of the project.

We sent them a rough layout and they did an initial mockup of the page. We then went back and forth with small tweaks until we were happy with the design. We then received the psd file for our web developer to implement.

How many resources from the vendor's team worked with you, and what were their positions?

Just 1.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We launched the designs on our website.

How effective was the workflow between your team and theirs?

Great. We have a Slack channel for quick and easy feedback.

What did you find most impressive or unique about this company?

They gave us a design we actually liked. Prior too we used several other designers we were not happy with.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Rocket School is a French school for adults and I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gensofts Infosolutions, and what were your goals?

I was expecting a good vision of design and a good operation to make the website alive. I was expecting good price and reactivity.

SOLUTION

How did you select Gensofts Infosolutions and what were the deciding factors?

I used a website to launch a competition to find the best team and Gensofts win.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It goes from the design to the Website (wordpress).

How many people from the vendor's team worked with you, and what were their positions?

I worked with one guy.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am happy, the job was done.

Describe their project management style, including communication tools and timelines.

Easy to work, reactivity.

What did you find most impressive or unique about this company?

Reactivity?

Are there any areas for improvement or something they could have done differently?

Could speak french ;)

BACKGROUND

Please describe your company and your position there.

XRLibraries integrates XR technology and programs in schools and libraries. Augmented, Virtual, Mixed and Immersive media will transform learning over the net decade. We are building the resources to make XR a seamless medium for teachers and librarians to use.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gensofts Infosolutions?

Hired Gensoft to produce xrlibraries website and xr-learn resource portal.

What were your goals for this project?

Wanted to create a public presence for our company with the xrlibraries website and a portal for libraries and schools to share resources

SOLUTION

How did you select this vendor?

from 99designs

Describe the project in detail.

We wanted to redesign xrlibraries as a promotional site for building awareness in the library community bout our work and resources in XR programming.

We wanted to build xr-learn as our portal destination for libraries to get resources, workshops and share best practices with each other.

What was the team composition?

Our marketing and content staff worked with Gensoft design and coding team to prduce website and portal.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Increased awreness and viewers from library community.

How effective was the workflow between your team and theirs?

The time zone difference was a challenge we worked out an effective solution.