Virtual Walk-Through for Real Estate Company
- AI Development AR/VR Development Graphic Design UX/UI Design
- $200,000 to $999,999
- Mar. - May 2023
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"The most impressive aspect of Genius was their ability to combine cutting-edge technical expertise with a genuine human touch."
- Real estate
- Chino Hills, California
- 11-50 Employees
- Online Review
- Verified
Genius Innovation Lab developed a virtual walk-through for a real estate company. The project included UI/UX design, integration and compatibility, testing, and training.
The virtual walkthrough increased stakeholder engagement by 40% and 85% of them gave positive feedback on the platform’s detail and interactivity. Conversion rates increased. The team was responsive, flexible, proactive, and communicative.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Manager of The Unexa Group
Describe what your company does in a single sentence.
Real Estate Services such as: wholesaling, investing, development.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Genius Innovation Lab to accomplish?
- Virtual Walk-Through
- Realistic and Immersive Visualisations
SOLUTION
How did you find Genius Innovation Lab?
Referral
Why did you select Genius Innovation Lab over others?
- Great culture fit
- Referred to me
- Company values aligned
How many teammates from Genius Innovation Lab were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
- Project Initiation
- Virtual Walk-Through Design
- User Experience (UX) Design
- Integration and Compatibility
- Testing & Feedback
- Final Delivery & Training Summary of Key Deliverables:
- Detailed 3D models of the entire real estate development.
- A complete virtual walk-through with interactive features and realistic visuals.
- An embeddable version of the walkthrough for web integration.
- Comprehensive training materials and sessions for The Unexa Group's staff.
- Post-delivery support for a specified period to address any technical issues or updates.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Stakeholder Engagement Metrics:
- Increased Engagement: Post-integration of the virtual walkthrough, The Unexa Group experienced a 40% increase in stakeholder engagement during presentations, as compared to traditional methods.
- Feedback Collection: Over 85% of stakeholders provided positive feedback on the virtual walkthrough experience, noting its detail and interactivity.
- Website Metrics:
- Bounce Rate: After embedding the virtual tour on The Unexa Group's Investor site, the bounce rate decreased by 15%, indicating visitors stayed longer and were more engaged with the content.
- Visitor Duration: Average time spent on the project page increased by 25% post-integration.
- Page Views: The project page views surged by 50% within the first month of virtual walk-through integration.
- Sales and Investor Metrics:
- Investor Queries: There was a 35% rise in inquiries from potential investors within two months of showcasing the virtual walkthrough.
- Conversion Rate: The conversion rate of interested parties to committed investors increased by 20%.
- Sales Queries: For units available for sale, there was a 30% increase in queries, indicating heightened interest from potential buyers.
- Training and Usability Metrics:
- Training Efficiency: The time required to train The Unexa Group's staff on the new tool decreased by 50% as compared to previous trainings due to the intuitive design of the virtual walkthrough.
- User Errors: Reports of user errors or navigation issues dropped by 70% after the first round of feedback and iterative improvements.
- Technical Performance Metrics:
- Load Times: The optimized virtual walk-through ensured that 95% of users experienced load times under 5 seconds, ensuring smooth user experience.
- Cross-platform Compatibility: The walkthrough maintained a consistent 98% performance rate across different platforms – desktop, mobile, and VR.
- Post-Delivery Support Metrics:
- Support Queries: Only 5% of users had to contact Genius Innovation Labs for support, indicating a successful deployment and minimal issues.
- Update Frequency: Since the launch, only two minor updates were required, showcasing the quality and foresight of the initial project delivery.
These measurable outcomes clearly demonstrate that the virtual walk-through developed by Genius Innovation Labs significantly enhanced The Unexa Group's engagement with stakeholders, improved our online presence, and drove more interest from both investors and potential buyers, marking the project as a resounding success.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
- Structured Planning: At the project’s outset, Genius Innovation Labs provided a detailed timeline, breaking down each phase, its expected duration, and key milestones. This made it easy for The Unexa Group to track progress and set expectations.
- Regular Check-ins: Weekly update meetings were scheduled, ensuring both parties remained aligned. These meetings were concise, with a clear agenda set beforehand and minutes shared afterward.
- Apart from these, Genius maintained an open channel for communication, addressing any immediate queries or concerns.
- On-Time Deliverables:
- One of the commendable aspects was Genius' punctuality. Each phase, from the initial 3D modeling to the final deployment, was delivered on or before the expected date.
- On the rare occasion when a potential delay was foreseen, proactive communication ensured that The Unexa Group was informed well in advance.
- Responsive to Needs:
- Genius showcased an impressive ability to pivot when needed. Whenever The Unexa Group had feedback or wanted changes, their team was agile, accommodating the requests without significant disruptions to the project timeline.
- Feedback loops were effective. Post each major deliverable, a review session was conducted, and adjustments were made swiftly.
- Risk Management:
- Genius displayed foresight in identifying potential risks, be it technical challenges or scope adjustments. They always had contingency plans, ensuring that the project stayed on track.
- Collaborative Tools: The use of modern project management and collaboration tools ensured transparency. The Unexa Group had access to a dashboard that showed real-time progress, and all documents were shared via a secure cloud platform, ensuring both parties were always on the same page.
- Dedicated Project Manager: Genius assigned a dedicated project manager to The Unexa Group's project. This individual was always available, ensuring a single point of contact, which streamlined communication and decision-making.
What was your primary form of communication with Genius Innovation Lab?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What truly set Genius Innovation Labs apart in their collaboration with The Unexa Group was not just their technical proficiency. But a blend of qualities that made the entire engagement exceptional. In essence, the most impressive aspect of Genius was their ability to combine cutting-edge technical expertise with a genuine, human touch.
Their commitment to excellence, paired with their deep understanding of both technology and the real estate industry, made them a standout partner for The Unexa Group.
Are there any areas for improvement or something Genius Innovation Lab could have done differently?
While the overall experience with Genius was commendable, no company is without areas where they can further refine their service. These areas are more about refining an already strong process rather than addressing any significant shortcomings. Genius Labs collaboration with The Unexa Group was largely positive, any potential suggestions offered are in the spirit of constructive feedback.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
