Gehtsoft USA

BACKGROUND

Please describe your company and position.

I am the CEO of Tipsy Corp Inc

Describe what your company does in a single sentence.

Financial Technology that enables seamless, cashless tipping with instant access to earnings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gehtsoft USA to accomplish?

• Increase Tips for worker using a digital platform

SOLUTION

How did you find Gehtsoft USA?

• Online Search
• Referral

Why did you select Gehtsoft USA over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Gehtsoft USA were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: Tipsy Digital Tipping Platform

Objective:

Develop a seamless, cashless tipping solution that enables users to tip service workers effortlessly when they don’t have cash. The platform should cater to street musicians, parking valets, hotel staff, and other service professionals.

Scope:

• User Experience & Interface: Design an intuitive platform that allows tippers to scan a QR code or click a link to send tips easily.

• Payment Integration: Implement secure payment processing through Stripe, ensuring fast and reliable transactions.

• User Onboarding: Enable tip receivers to sign up quickly via the Tipsy app or by connecting an existing Stripe account.

• Funds Access & Rewards: Provide instant access to earnings through virtual cards and introduce a rewards system to incentivize usage.

• Security & Compliance: Ensure full compliance with financial regulations and data protection standards.

• Scalability & Performance: Build a scalable architecture to support growing user adoption.

Deliverables:

1. Fully functional web and mobile platform.

2. Seamless QR code/link-based tipping system.

3. Stripe payment integration for instant earnings.

4. User-friendly app for tip receivers.

5. Virtual card system for spending tips immediately.

6. Rewards program to enhance engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes for Tipsy Digital Tipping Platform

1. User Adoption & Engagement:

• Achieve 1,000 tip receivers onboarded within the first 6 months.

• Reach 15% month-over-month growth in new users.

• Ensure 70% of registered users actively receive tips within 30 days of signing up.

2. Transaction Volume & Processing:

• Process 5,000 successful transactions within the first 6 months.

• Maintain 99.9% uptime for seamless transactions.

• Ensure 85% of tips are accessed within 24 hours of receipt.

3. Revenue & Monetization:

• Generate 20% growth in revenue from platform fees, rewards, or premium features within the first 12 months.

• Achieve 50% user adoption of virtual card spending.

4. Customer Satisfaction & Retention:

• Maintain a 4.8-star rating on app stores and user reviews.

• Achieve a customer satisfaction score (CSAT) of 90%.

• Maintain a 75% retention rate after 6 months.

5. Security & Compliance:

• Achieve 100% compliance with Stripe security and financial regulations.

• Maintain 0% reported security breaches or payment failures.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gektsoft has truly exceeded my expectations in every way. From the moment we integrated the platform, it became clear that this solution was designed to deliver top-notch performance. The onboarding process was seamless, and the team provided exceptional support, ensuring we were up and running in no time.

What sets Gektsoft apart is its ability to handle large volumes of data effortlessly, with minimal downtime and maximum efficiency. The platform is both intuitive and powerful, allowing us to scale without encountering any roadblocks. The customer support team has been outstanding—always available, proactive, and ready to solve any issue with great attention to detail.

Gehtsoft has not only met but surpassed all of our expectations, providing robust features, seamless functionality, and unparalleled support. I highly recommend it to anyone seeking a reliable and scalable digital solution. 

What was your primary form of communication with Gehtsoft USA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with Gektsoft has been an experience that goes far beyond just using a service—they’ve redefined what it means to provide exceptional value. Their unique company culture, driven by innovation and a genuine passion for what they do, shines through in every interaction. It’s clear that Gektsoft is not just about delivering a product; it’s about creating meaningful, long-lasting partnerships with their clients.

From the get-go, they exceeded every expectation, not just through the functionality of their platform but also through their approach to business. The team at Gektsoft is highly dedicated, proactive, and genuinely invested in helping clients succeed. Their willingness to go above and beyond, combined with their unmatched support, is truly impressive.

You have to work with them to understand the level of excellence they bring to the table. Gektsoft’s culture of collaboration and forward-thinking innovation is what sets them apart. I highly recommend them to anyone who wants more than just a service—they deliver an experience that you won’t find anywhere else.

Are there any areas for improvement or something Gehtsoft USA could have done differently?

No areas of improvement