Geeks on the Beach - Web Agency

BACKGROUND

Please describe your company and position.

I am an executive for Victoria Natural Lines

Describe what your company does in a single sentence.

Esthetics clinic, permanent makeup, and tattoo removal.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Geeks on the Beach to accomplish?

• Build two high performing websites
• Manage our paid ad marketing campaigns
• Ongoing reputation management

SOLUTION

How did you find Geeks on the Beach?

• Online Search
• Referral

Why did you select Geeks on the Beach over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Geeks on the Beach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Geeks on the Beach developed two high-converting, search-engine-optimized websites for our clinic and services. They continue to support our WordPress site and manage our paid ad campaigns on Facebook, Instagram, and Google. They also created an online booking system for our clients, implemented on-page SEO, and developed a digital strategy to boost our visibility in Google’s local search results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We closely monitor our analytics, and six months after launch, we saw a 43% increase in visitors and a 50% increase in online bookings. Our paid campaigns on Facebook, Instagram, and Google have shown significant growth in conversions, all within the same budget. We are now ranked number one in Google local search for our primary services in the Victoria, BC market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Highly organized, Geeks on the Beach has been in business for 17 years and has a team of 12. From the introductory meeting through proposal, onboarding, planning, design, feedback, testing, and launch, they handled our project with care. We had a dedicated project manager, along with specialized team members supporting technical, design, and content needs. They came highly recommended as professionals—and fully lived up to their reputation.

What was your primary form of communication with Geeks on the Beach?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were incredibly easy to work with—friendly, knowledgeable, and down-to-earth. Their pricing felt fair and reasonable, though not the cheapest. What truly impressed me, however, were the results. Many promise big but fall short on delivery; Geeks on the Beach delivered. They came highly recommended by someone I trust, and I was genuinely impressed by the outcomes. That’s why I’m taking the time today to recommend them—they’re outstanding.

Are there any areas for improvement or something Geeks on the Beach could have done differently?

The one minor glitch during the development process was resolved within two hours to our full satisfaction. I understand that mistakes happen, and I truly appreciate when an organization steps up to take responsibility and make things right. I felt heard and listened to, and I was impressed by how even the smallest issue was handled professionally.