Geeks on the Beach - Web Agency

BACKGROUND

Please describe your company and position.

I am an executive for Victoria Natural Lines

Describe what your company does in a single sentence.

Esthetics clinic, permanent makeup, and tattoo removal.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Geeks on the Beach to accomplish?

• Build two high performing websites
• Manage our paid ad marketing campaigns
• Ongoing reputation management

SOLUTION

How did you find Geeks on the Beach?

• Online Search
• Referral

Why did you select Geeks on the Beach over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Geeks on the Beach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Geeks on the Beach developed two high-converting, search-engine-optimized websites for our clinic and services. They continue to support our WordPress site and manage our paid ad campaigns on Facebook, Instagram, and Google. They also created an online booking system for our clients, implemented on-page SEO, and developed a digital strategy to boost our visibility in Google’s local search results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We closely monitor our analytics, and six months after launch, we saw a 43% increase in visitors and a 50% increase in online bookings. Our paid campaigns on Facebook, Instagram, and Google have shown significant growth in conversions, all within the same budget. We are now ranked number one in Google local search for our primary services in the Victoria, BC market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Highly organized, Geeks on the Beach has been in business for 17 years and has a team of 12. From the introductory meeting through proposal, onboarding, planning, design, feedback, testing, and launch, they handled our project with care. We had a dedicated project manager, along with specialized team members supporting technical, design, and content needs. They came highly recommended as professionals—and fully lived up to their reputation.

What was your primary form of communication with Geeks on the Beach?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were incredibly easy to work with—friendly, knowledgeable, and down-to-earth. Their pricing felt fair and reasonable, though not the cheapest. What truly impressed me, however, were the results. Many promise big but fall short on delivery; Geeks on the Beach delivered. They came highly recommended by someone I trust, and I was genuinely impressed by the outcomes. That’s why I’m taking the time today to recommend them—they’re outstanding.

Are there any areas for improvement or something Geeks on the Beach could have done differently?

The one minor glitch during the development process was resolved within two hours to our full satisfaction. I understand that mistakes happen, and I truly appreciate when an organization steps up to take responsibility and make things right. I felt heard and listened to, and I was impressed by how even the smallest issue was handled professionally.

BACKGROUND

Please describe your company and position.

I am the Co-Founder and CEO of SELLIT9

Describe what your company does in a single sentence.

SELLIT9 provides instant liquidity for used household items — starting with electronics — by offering customers cash or store credit redeemable at merchants, brands, or loyalty programs using our SELLIT9 Trade platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Geeks on the Beach - Web Agency to accomplish?

• There was a need for a complete makeover of our e-commerce platform to enhance the efforts of enhancing the user experience and conversion rate. We hired Geeks on the Beach to give our website new aspects of modern aesthetics, but without changing our brand identity

SOLUTION

How did you find Geeks on the Beach - Web Agency?

• Online Search
• Clutch Site

Why did you select Geeks on the Beach - Web Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Geeks on the Beach - Web Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work started with the design phase where they implemented our brand style guide, wireframing, full UI design for all page templates, and interactive prototyping with a mobile first approach
During development they put our front-end together using React, created a custom theme, integrated with our Shopify backend, developed our advanced filtering system, spun out a custom product configurator tool and all was linked to our inventory management system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our e-commerce website was completely redesigned by Geeks on the Beach with a responsive design for every device, a checkout process that is a breeze even before it is implemented, as well as a conversion rate boost, wonderfully optimized product filtering and search, flawless integration with our inventory system, with enhanced images of all our products that is a huge imperative for engaging customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their response was timely and transparent and with email they would receive responses usually within hours, not days. They also kept up with extensive files for all decisions and changes

What was your primary form of communication with Geeks on the Beach - Web Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Geeks on the Beach was really creative as well as easy in technical terms. They retranslated our brand vision into a modern website and functional that has already delivered tangible results into business

Are there any areas for improvement or something Geeks on the Beach - Web Agency could have done differently?

Nothing comes to my mind as they met all our expectations