Dependable Tech Partner for Ambitious Businenesses

At Geeks, we continuously challenge the status quo and re-define software development to make it more automated, faster, more reliable, smarter and more fun. We empower our clients to imagine more and innovate more. We work closely with them and use our sharp minds, unparalleled skills and can-do attitude to create amazing software concepts.

Our mission at Geeks is to be the Dependable Technology Partner for Ambitious Businesses, and through that, help make life better for everybody.

We have worked as technology partner across different sectors including the Houses of Parliament, BBC, Royal College of GPs (RCGP), HMV, Euromoney, Harrods, Easyjet, Council of Europe and hundreds of SMEs.

Most of the projects that we take on are:

  • Tech maturity assessment and developing Tech Strategy Plan that is in-line with your business plans
  • Requirement & scope Analysis and prototyping
  • Software development and maintenance
  • Complex & bespoke process efficiency solutions
  • Systems integration design and development
  • Application of emerging technologies in business

Our clients choose us because we can deliver complex software systems that help them to be a leader in their market; thanks to our brilliant team, and the array of innovative technologies which we have won many awards for, including the "Queens Awards for Enterprise: Innovation"​.

 
$25,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2007
Show all +
Sutton, United Kingdom
headquarters

Portfolio

Key clients: 

100s of SMEs as well as tens of blue-chip corporations and public sector organisations. Featured clients: BBC, EasyJet, Euromoney, Council of Europe, Mitie, Houses of Parliament, Westminster City Council, Royal College of General Practitioners

Search Acumen - Technology Partnership Image

Search Acumen - Technology Partnership

Search Acumen are property technology and data experts, and they continue to be at the forefront of technological advances within their market. With 70 years’ combined experience they consistently push boundaries to drive change and innovate. They were first to deliver an intuitive online platform to drastically improve the conveyancing process, and are now recognised for their commitment to PropTech. We’re fortunate to have

had a close working partnership with them from the very start of their business. 

To gain a competitive advantage Search Acumen wanted to offer their customers a unique and secure platform. Their vision was to create a platform where their customers could perform thousands of daily property searches and have quick access to hundreds of data sources at the click of a button. They were dedicated to creating an application that transformed the search element of the conveyancing process and introduced ultimate efficiencies, as well as access to a wealth of usable data.

Through our partnership we have developed a deep understanding of Search Acumen’s vison and values. This has allowed us to effectively support them in their mission to create a platform like no other in the market.

In June 2013 we jointly started to build the software from scratch, with a launch of version 1.0 in October 2013. The platform was a game changer that gave Search Acumen the USP to gain market share rapidly. 

Previously laborious processes became automated, with end users now having access to multiple data sets in one central place and all in real time. As a result, Search Acumen grew to be a major player in their industry within a short space of time. 

Due to the fast paced and competitive nature of the property market, Search Acumen are always thinking ahead. This ever-evolving attitude has led Geeks to continuously expand the platform into a suite of applications that can accommodate a large number of different needs within the commercial and residential real estate market. 

To futureproof the platform, we used very robust architecture which sustains constant changes and added functionality without affecting the performance or long-term maintainability; essential to meet the ever-changing needs of this market. 

Today, we continue to work closely together in active development using the Geeks’ Agile approach through which we are constantly creating new functionality in the application to apply new innovations and create value for both Search Acumen and their clients.

 

Harley Street Connect - My Own Doc Image

Harley Street Connect - My Own Doc

Harley Street Connect are a team of physicians who are passionate about the evolution of personalised care.
 
They wanted to create an application that puts the private medical sector at patients’ fingertips and greatly improves the patient/doctor relationship. The system would manage and store patient data to enhance the experience for both parties.

Historically, patients have struggled to communicate with

their doctor outside of scheduled appointments. Patients have also been given limited access to their medical data and the means to analyse it. Harley Street Connect wanted to resolve these issues.
 
Because of the sensitive nature of the information, patients needed to know that their data was safe.

MyOwnDoc includes a website, web application and mobile app. It allows patients to connect to some of the world’s best private health care professionals via a secure messaging system. They can instantly view their medical data and even request a second opinion from another doctor.
 
Consults go more smoothly because doctors always have medical records at their fingertips. Making referrals and accepting second opinions more easily also helps them access a new stream of referrals.

Histropedia - The Timeline of Everything Image

Histropedia - The Timeline of Everything

Histropedia is a creative startup company, established in May 2012. The idea for the project was born from discovering a gap in the Wikipedia community to simplify how historical information was viewed. The idea has sparked interest from many investors and the company has long-term growth prospects.

The core principle behind the project is to allow learning and sharing of knowledge in a way that is fun and engaging

for users. The overall aim is to utilise the wealth of data in Wikipedia to allow users to create timelines for all of history.

The objective of the project was to develop a web-based application where users can graphically view historical events on an interactive timeline to transform the way that we visualise history.

The interface should be engaging and intuitive to enable ordinary users to adopt the platform and contribute to viral marketing and its protected widespread user base and success.

This was achieved by developing a graphical timeline that is both scrollable and zoomable with swift rendering of events. Existing data is pulled from the Wikipedia website to create a repository of events with machine readable dates and images taken from the Wikipedia articles, allowing them to be displayed on the timeline.

The application has three distinct sections: a GUI where the user interfaces with the Histropedia database, the backend Histropedia database, which is where all the events are stored, and the scanning program, which analyses the Wikipedia data to extract key information about each event, such as title, date, location, etc.

This application resulted in a free, open-source, interactive program, which harnesses the might of Wikipedia and Wikidata in a visually interesting and educational way. Users can view existing timelines, edit them, or create their own - which can be shared or kept private. It has wide applications, from school projects, and academic research to more leisure- oriented pursuits such as genealogy or creating timelines of anything from historical figures to Harry Potter characters. Timelines can be shared via social media and commented on in a stimulating environment.

Geeks was able to create an exciting and innovative history project which enables people to interact creatively with historical data and present it in a visually interesting way, stimulating their interest in history in an educative and enjoyable manner.

The UK Parliament - The Parliamentary Archives department Image

The UK Parliament - The Parliamentary Archives department

The UK Parliament needs no introduction as a governmental body. Its Parliamentary Archives department provides access to the archives of the House of Lords, the House of Commons and to other records relating to Parliament.

They provide a records management service for both Houses, holding millions of historical records, dating from 1497, that are captured, appraised, archived and stored for reference.


Turnaround times and backlogs were two key areas in need of improvement. The process was built up over several years and then tweaked and turned into various new working practices, so it was unwieldy and inefficient. So it was determined that a unified management system was necessary to provide basic and enhanced features such as storage, filtering, searching, and appraising of archive information.

Geeks in collaboration with UK Parliament developed a state-of-the-art archive management system. Within an extremely tight deadline, Geeks not only scoped but developed and tested a bespoke ASP.NET solution using purpose-built Web Services; bulk import from and export to Excel, Microsoft Active Directory and dynamic PDF generation technologies.

By incorporating the functionality of tracking, appraisal and querying, a robust Intranet web application was implemented that could be used by anyone on the Active Directory with defined permissions levels.

It reduces the operational and administrative time in managing the process flow of documentation and now provides a painless, and automated platform for running day-to-day archiving tasks. 

More so it introduced a whole new layer of visibility to archived information which was previously considered impossible.

 

 

City of Westminister  Image

City of Westminister

The London Borough of Westminster is a major city council in a densely populated urban area with heavy traffic and highway responsibilities. The council prides itself on forward-thinking and financial responsibility as a flagship local authority.

Westminster City Council Transport Commission required an application to replace their existing system for managing the construction and maintenance of Westminster Council's

Highways and roads. The application primarily enabled the generation of Purchase Orders and Invoices to help improve the Management of the efficiency and effectiveness of their employees and contractors.

Geeks provided Westminster City Council with a web-based Project Information Management System.

The application gives WCC and its users the tools to manage all the information associated with works being planned and implemented. The information is then used to create Purchase Orders and Invoices to enable payment of contractors.

The application also sends financial files to third-party middleware, Procserve, which then passes the information along to another system called Aggresso. Many reporting and management tools are part of the application and it incorporates legacy content used by the previous system.

The PIMS system is very successful and has been widely praised by the client. It replaced an older application with newer technology which is more robust, has many more features, but is also more intuitive.

The new solution makes the users' work easier through an improved interface and automated systems which take care of routine tasks.

In creating this technology Geeks and WCC established a very productive and close working relationship which empowered the creation of a highly capable and unique application which it is expected will serve the needs of WCC for the foreseeable future.

BBC Mundo Image

BBC Mundo

BBC Mundo, which is Spanish for BBC World, is part of the British broadcaster’s foreign language output, providing content and programmes to millions of Spanish-speaking people around the world.

BBC Mundo wanted to create a fun-yet-educational application that would demonstrate to the Spanish-speaking market that you cannot always believe what you read.

The campaign was designed to raise awareness against

fraudulent media and asked the question, “Who should you believe?”

To push this point home, BBC Mundo commissioned a web application to create and share humorous fake news stories with family and friends.

The solution had to be quick and easy to use, but also create realistic output.

Geeks Ltd built a web-based application that allowed users to choose a news template and fill it with personal details and images.

Our innovative online tool included a number of AI techniques including image-processing functions. One element of the fake news page bent an image like a folded newspaper, while face recognition ensured only photos appropriate to the news stories were posted.

Architects Registration Board (ARB) Image

Architects Registration Board (ARB)

ARB has nearly 33,000 registered architects, so it is far from simple to process and manage their annual membership fees.  The objective was to provide a modern online payment system, which would automate operations, save staff time, and increase the accuracy of financial data.

It was determined that a standalone online shop solution would not work in the IT environment of ARB due to the need for compatibility with

existing databases, applications and procedures. The new application would also need to be secure.

Geeks developed a custom .NET solution by integrating payment gateway RBS Worldpay, existing ARB databases, purpose-built web services, Microsoft Active Directory and dynamic PDF generation components.

This site is a major advance for ARB. 

It streamlines complex processes, utilising automation to free up staff for less laborious tasks, creates a better cashflow and allows reporting of financial data in ways that were not possible previously. 

This is a step-change in financial software for the Architects Registration Board.

Reviews

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Custom Software Development for Wellbeing Company

"We are very impressed with the outcome and very happy with our product."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June - July 2020
Project summary: 

Geeks Ltd was hired to support the company's push to develop a new service on their platform. The project centers around developing a portal for that product.

The Reviewer
 
201-500 Employees
 
London, United Kingdom
Bradley Ebsworth-Willis
Associate Director, Wellbeing Company
 
Verified
The Review
Feedback summary: 

The company was most impressed by the passion that the Geeks team had for the project. This allowed the team to produce the best possible result. The company had a good customer experience throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Reed Wellbeing help people lead healthier lives. Our high impact lifestyle services help people improve their health. We provide easy-to-access, effective interventions that address a range of lifestyle issues. With our support, people make sustainable change that will help them improve their wellbeing, become healthier and reduce their chances of developing illnesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geeks Ltd, and what were your goals?

We hired Geeks Ltd to support us to design and develop a brand new service delivery platform to deliver a new product we had designed. Our goal was to develop a minimum viable product to enable us to launch the product to market as soon as possible. My role is Associate Director for Product Development, and I oversee and manage product development within the business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Geeks through a short procurement process. From the first time we got in contact with them, we were impressed with their engagement, interest in our project, responsiveness and enthusiasm for our project.

Geeks went over and above during our procurement process to support us to make an informed decision about the direction we take for the development - something that was invaluable to us at the time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work centered on the development of an operating portal for our new product. We first used their software to develop a prototype system during solution design.

Their software is excellent and really brings the project to life and helps you to visualize how the end product will look. This makes the process transparent, as a visual prototype creates a transparent process whereby you know what will be delivered.

We then started development, which again Geeks have excellent software to manage so it is clear what progress we were making against the agreed plan.

Our development included:

  • Bespoke software design
  • Push notifications
  • Product design, including intricate logic calculations
  • PDF report generation
  • Bespoke UX and UI design

How many people from the vendor's team worked with you, and what were their positions?

I worked with a number of people from Geeks, including - Business Analysts - Project Managers - Account Managers - Senior Management/Leadership Our main contact during the project is with the Business Analyst and Project Managers - all of whom were excellent. Account Management was also excellent from start to finish during the process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our project was delivered on time, and within scope and budget. We are very impressed with the outcome and very happy with our product.

Describe their project management style, including communication tools and timeliness.

Geeks work in Agile sprints, which can vary in length according to the project. Throughout the project it is managed very transparently, and you have software available to you so you can see progress at all times. Project Managers were very responsive and supportive during the process, and were always available for an update or to ask questions.

What did you find most impressive or unique about this company?

The most impressive thing for me about this company is the level of passion in all roles I have interacted with - including Business Analysts, Project Managers, Account Managers and Senior Management. Everyone is passionate about producing the best possible product and we have had an excellent client experience from start to finish.

Are there any areas for improvement or something they could have done differently?

Nothing of note - we learned lessons as a team during the project, but I can't think of any areas of improvement for Geeks based on the projects we have completed with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Healthcare Software Firm

"We wouldn’t have had a business without Geeks."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Nov. 2012 - Ongoing
Project summary: 

Geeks built a time-sheeting solution to manage invoices between employment agencies and clients. The team contributed market research and created 20 wireframes before starting development.

The Reviewer
 
201-500 Employees
 
Leicester, United Kingdom
John Webster
Commercial Director, Allocate Software
 
Verified
The Review
Feedback summary: 

The client and its platform were purchased by a healthcare software provider. Geeks continues to maintain the system, refining features and ensuring minimal downtime. Their high-quality development skills contribute to a successful relationship alongside their clear expectations and fast responses.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was the commercial director of a startup company looking to work with large private companies in the NHS. We were purchased by Allocate Software in 2018, which is a large organization providing software specifically to the NHS. I’m now the global products manager for our former startup’s products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Geeks Ltd?

Back when we were a startup, we wanted to build a time-sheeting and work management system that would stop employment agencies from overcharging clients. Typically, employment agencies send very complicated invoices, which are very hard for customers to check. Customers get multiple invoices each month, from multiple agencies, so it’s very easy for those agencies to overcharge clients by using a manual invoicing process. 

SOLUTION

What was the scope of their involvement?

We designed a system that would allow clients to lock in rates and agency terms and for agencies to submit their hours online for approval. After client approval, it would generate invoices that were always accurate. Even better, it would create an automatic file that would go to the client’s accounts payable system and separate all the different relevant costs, post it into their ledger, and allow them to pay agencies on their own terms without having to press more than five buttons. It would reduce the invoicing process from hours (if not days) per week to 20 minutes per week.

Geeks was very good in understanding the user experience and what the setup process should look like. We sat down with one of Geeks’ business analysts for a number of scoping sessions, going over our vision and what the processes were in quite a lot of depth. We probably spent five full days over a couple of weeks doing that. Geeks then researched the market to understand what made our product unique, and came back with suggestions for improving certain processes. They made some good points, and we refined the scope with them before breaking it down into agile sprints.

Geeks then made around 20 wireframes for us and took us through the wireframing process over a five-hour session, making sure they got everything right. We made a couple of little changes, got a final estimate, and off we went.

What is the team composition?

We first worked with a couple of developers from Geeks, a business analyst, and an account manager. There were 4–5 people involved, and I particularly worked with two during the first six months: a developer and a business analyst.

The project grew in terms of solutions and processes. We tend to work with 2–3 key people now, rather than directly with the developers.

How did you come to work with Geeks Ltd?

We were a completely new startup, and I and my business partner had no idea about software whatsoever. We started looking for development companies to outsource to. After a poor experience with another company, we saw some good reviews for Geeks online.

Once we contacted them and explained what we wanted, we chose them because of how they guided us through the initial scoping. They had a well-rehearsed process that captured all key things. Rather than just listening to us, they probed and showed us what development cycles were and what agile really meant. 

They introduced us to the scrum methodology, and we understood very clearly what was required from us in terms of time investment and how we’d make the process work. It was a two-way process. Them being so upfront gave us confidence as well as a structure to work with them.

How much have you invested with them?

Since 2016, we’ve probably spent £2.5 million–£3 million with them.

What is the status of this engagement?

We started working with Geeks in November 2012 and delivered the first product in May 2013. We had a few months of refinements after that, and we didn’t start a new project with them until December 2013. We started doing a number of projects each year, building out different functionalities for different client types. By 2015, we were in almost perpetual development. We’ve never stopped working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re essentially enabling payments for NHS doctors and controlling things for large companies. Thousands of people rely on our system; any downtime would cause chaos. It’s absolutely essential that we get the development right, don’t have wasted effort, and can constantly iterate with small updates all the time without interrupting the usage of the system.

Geeks has been exceptionally good at development. We’ll sometimes have 3–4 different strands of code that we then merge at different points. The care Geeks has taken to mitigate risk has been absolutely outstanding. I don’t think we’ve ever had more than four hours of downtime, and that was for a massive update. They’re very good at getting things right. More importantly, though, when something’s gone wrong on our side or theirs, they always prepare to have the software back and running within two hours. If we’ve ever had an interruption problem, it’s never gotten close to two hours. That’s enabled us to provide a constantly good uptime in a very secure way for our clients. 

We went from a startup to a £15-million company in 4–5 years. We wouldn’t have had a business without Geeks.

How did Geeks Ltd perform from a project management standpoint?

Depending on the level of what we’re doing, we’ll either have weekly or daily standups with them. We’re developing two different products with them, so we have two different account managers and two different project managers for those. They keep them very separate, which is good. 

Geeks is demanding of us in terms of the time we need to put in there. They also understand what level of decisions they can make because we’ve developed a level of trust with them. They solve many problems without us having to get in the way. I have my own product owner, but they also work with a surrogate product owner for certain parameters, which makes my life very easy.

What did you find most impressive about them?

With the previous company we’d worked with, we’d tell them what we wanted, and they’d go off and decide what the best thing to do was. With Geeks, it’s very different. We know what the best way is, and they’ll do the development behind it, but they add their thoughts in. We understand what’s expected and how it’ll work, and Geeks is very clear about what will go wrong if we don’t do things a certain way.

Are there any areas they could improve?

In the early days, when they were growing, their processes weren’t as solid as they are now. They were a much smaller organization, and they’ve done a lot of continual development of their team to improve their processes and development skills. They’ve spent a huge amount of money researching the future and developing their own tools. A lot of their tools have won Queen’s Awards, Microsoft awards, and more because they’re quite innovative. At the moment, there’s not a lot I can think of for them to improve.

Do you have any advice for future clients of theirs?

I’ve said this to a lot of companies that I’ve referred for: it’s about their time commitment, communication, and clarity. If we’re going to start a project with Geeks, they’ll explain what they expect from us, and we need to dedicate that time. If we’re rushing around not answering their queries and not attending standups, the project will go wrong. So, do what they say: they do know best, and it’ll absolutely pay off.

5.0
Overall Score They’ve been absolutely awesome.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve never missed a deadline.
  • 5.0 Cost
    Value / within estimates
    They’re amazing and it’s worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for a Customs Broker

“We didn't think our goals were possible, but Geeks Ltd empowered us to achieve exactly what we wanted.”    

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. - Mar. 2019
Project summary: 

Geeks Ltd developed a software solution for a customs declaration and submission process in light of Brexit’s potential impact of import and export policy. The system automates a time-consuming manual process. 

The Reviewer
 
2-10 Employees
 
United Kingdom
Paul Wells
Managing Director, Channel Ports LTD
 
Verified
The Review
Feedback summary: 

Geeks Ltd augmented the client’s in-house capabilities with expert frontend design resources. A strategic, organized workflow and a regular cadence of reviews enabled a timely delivery and flawless end product. The team offers a valuable balance of reliable communication and technical acumen.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the managing director of Channel Ports Ltd. We are a customs broker.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Geeks Ltd?

At the time, we were looking for ways to change our business model. We needed to prepare software specifically related to Brexit. Currently, we only do import and export entries for third countries such as the USA. Where we work near Dover, only about 3% of vehicle-stowed goods currently require a customs entry. Brexit would increase that figure to 100%, so we needed to prepare to fill this substantial gap. 

Put in context, 97 percent of 14,000 vehicles per day would be a massive challenge. Up to that point, people had sent us invoices and emails and we transcribed the data to make declarations to submit to customs on behalf of importers the same way they do in America. We wanted to transition to an online system and hired Geeks Ltd to help us create one. 

SOLUTION

What was the scope of their involvement?

We created a specification of how we wanted the system to work. During four different sessions, we sat down with Geeks Ltd to define and prepare how each part of the system would interact with each other.  From a technical perspective, we considered how to make things as easy as possible to program while still achieving our set goals. 

In advance, we defined all the requirements before any programming took place. Geeks Ltd used an in-house program to create wireframes that showed how the software would look along with its logic and functionality.

Once the design was complete, Geeks Ltd built our system so importers and exporters can enter basic details such as invoicing. After users add all the technical items to support that information, the software creates a customs declaration automatically. 

What is the team composition?

Between the two programming teams, we worked with about 12 people total in different capacities so we could finish everything in quite a rush.

How did you come to work with Geeks Ltd?

One Monday morning, we held a review session that highlighted a specific need we had. We called Geeks Ltd right after to support us and met with them that Thursday.

How much have you invested with them?

We spent about £90,000 (approximately $116,000 USD). 

What is the status of this engagement?

After starting our engagement in February 2019, we finished the program within six weeks. We ran on a very tight schedule.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We didn't think our goals were possible, but Geeks Ltd empowered us to achieve exactly what we wanted. We were more than pleased with what we achieved together.

Our in-house programmer usually develops all our software, and we rarely create frontend customer-facing interfaces. We typically only create backend designs for internal use. Our resources didn't have the skills to produce this system, let alone in the time we had available. Geeks Ltd offers the level of capability we required to deliver this project. 

Ever since our initial meeting, we could tell Geeks Ltd was a company that could deliver the project in the timeline and budget we were looking for– and they did.

How did Geeks Ltd perform from a project management standpoint?

Geeks Ltd gave us consistent feedback, asked us questions as we went along, and made sure we always knew what was going on. We regularly held reviews to assess progress.

Delivering this sort of project would normally take months, but our timeline was much shorter. Some weeks we had multiple meetings to assess how the development was going

What did you find most impressive about them?

The strategic way Geeks Ltd is structured makes them stand out from the competition. At each stage, I knew exactly who to talk to. We had two project leaders who facilitated excellent communication between our companies. By the end of the project, everything was perfect because they had found and corrected any mistakes as we went along. 

Are there any areas they could improve?

Geeks Ltd is the first software house we've worked with that delivered on time and on budget. They impressed us to such an extent that we are looking into doing more projects with them at the moment.

Do you have any advice for potential customers?

I would advise future clients to be upfront about what they want to achieve. Set realistic timeframes and let them know about your deadlines.  

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development for a Mortgage Company

“If you're searching for a developer who can offer a bespoke software solution, look no further.”

 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

Geeks developed a custom software solution to take a mortgage and insurance advisory from in-person to online. They led the design phase and created prototypes for approval before developing in Agile sprints.

 

The Reviewer
 
London, England
Vik Roda
Director, Mortgage Company
 
Verified
The Review
Feedback summary: 

Geeks is doing a fantastic job so far of rolling out a bespoke system that will revolutionize a traditional business by taking it online. They cultivated a keen understanding of overarching goals and offered an exemplary, specialized service. The team fostered a welcoming rapport with the client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of a mortgage and protection advisory firm. I focus on the residential, buy-to-let markets and also advise on commercial mortgages. On the protection front, I advise on life insurance, critical illness cover, and income protection. I also recommend and arrange general insurance for buildings and contents insurance. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Geeks?

The market was moving into a very digital direction. The advisory processes I currently had in place were becoming somewhat dated. Many consumers are now opting to use an easier online process via mobile phones, laptops, or tablets. I started noticing that a few of my clients were transitioning to those services.  To best protect my business, I needed to find a developer who could help me move into that direction quickly.

SOLUTION

What was the scope of their involvement?

When I first got in touch with Geeks, they sent me a proposal for their services and company structure. It outlined how they design and implement solutions and what my level of involvement would be. After an initial discussion, they really understood my goals. Mortgages are quite a common debt, and many developers from Geeks had faced problems dealing with advisers and online companies. They understood the required dynamics to make the customer journey seamless and simple. 

The next step was to map out prototypes. I met with their business analyst on four occasions. He was absolutely fantastic and intelligent. He easily grasped my concept and directly translated it into amazing wireframes. Once it started coming together, it looked like a real product. I finally felt like we were on to something. Upon our approval, they quoted an estimate for the entire cost of development and introduced me to the team who would head up the project. 

One of the founders and directors gave me an overview of their philosophy for developing applications. Using an Agile basis, they frequently touched base to make sure we were getting what we wanted. They split up the project into 10 15-day sprints. At the end of each one, we assess their progress, and I have the opportunity to test it. Now at sprint six, we're more than halfway through the project, and it's coming along beautifully. 

What is the team composition? 

I met the senior manager, assistant project manager, tech lead, business analysts, software developers, senior developers, and testers. Knowing who I was working with was really great. 

How did you come to work with Geeks?

I looked for developers around the London area that were nearby for an easy commute. My business associates and friends offered referrals, but most were one-person operations. The size, complexity, and scale of our platform's business model demanded a large, experienced, and knowledgeable team. I wasn't comfortable with using one person who would probably outsource my project, nor was I impressed by these vendors’ solutions. Instead, I wanted a team of developers who were all in one place.

I really struggled until I found Geeks through a Google search for software developers. Meeting their team was a breath of fresh air.  They struck up a strong rapport with us, which was very important to me. I knew being on the same page would save us time finding the right solution and make our project a success. Geeks offered the complete solution we needed. Their team includes every type of resource, and they seemed equipped to deal with my requirements. 

How much have you invested with them?

Up until now, we've spent about £130,000 (approximately $170,200 USD). 

What is the status of this engagement?

We've been working together since February 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don't have metrics to share because we haven't rolled out the solution yet. We're still developing a brand-new bespoke system. Right now, I'm running my business the traditional way. I either meet my clients face-to-face in my office or virtually by phone or email. Geeks is putting my entire system onto an online platform. 

I identified a few bugs during testing. Once I sent the team screenshots, they responded to the broken item right away. After investigating the reason why something’s not working, they tend to fix it quite easily before sending it back out for me to test. 

Geeks is always welcoming and never made us feel pressured. Working alongside them just felt right. Every individual on the development team is involved within that business, which works fantastically.

How did Geeks perform from a project management standpoint?

I've dealt with many customers and business associates during new ventures in the last 15 years, and Geeks has been fantastic in comparison. No one else has been as efficient and professional as them. Our main form of communication is via email, but we also talk on the phone fairly often. We meet in person once every 15 working days. 

What did you find most impressive about them?

Geeks has an excellent company structure and method for planning, implementation, and deployment. They are absolutely extraordinary, and I can't say enough good things about them. Everyone from their team is involved and willing to help. We were never just dealing with one person. I can speak to anyone on their team, and they will find the right solution. Their personalized level of service made me feel deeply involved. I’ve had a much better experience working with them than I have with anyone else. 

Are there any areas they could improve?

No, and that's the honest truth. The way they conduct their business and work with me every step of the way is just brilliant. 

Do you have any advice for potential customers?

If you're searching for a developer who can offer a bespoke software solution, look no further. Geeks is simply the best and second to none. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were excellent.
  • 5.0 Cost
    Value / within estimates
    The cost was definitely reasonable. They offer a great all-around value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Dev for Dentistry Service Provider

"We appreciated their professionalism, as well as the relationship we built with them throughout the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May - July 2018
Project summary: 

Geeks created an app for data storage and internal communication. They collaborated to create and design the platform for use across seven companies.

The Reviewer
 
51-200 Employees
 
Leicestershire, UK
Sonal Raja
Personal Assistant, JDRM Dental Care
 
Verified
The Review
Feedback summary: 

Geeks’ professionalism and efficiency in completing the app have excited users for the upcoming launch. Their team was productive and prepared throughout the engagement. They executed the project while adhering to the objectives and deadlines given.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We’re a group of seven dental practices covering the Leicestershire and Rutland regions. We provide private National Health Services (NHS) dentistry services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geeks?

We needed an app for our business.

What were your goals for this project?

We wanted the app to make it easier for us to store company data for staff (e.g., HR documents, contact numbers). We wanted to have a platform we can use to communicate messages across the business internally.

SOLUTION

How did you select this vendor?

We found them online after researching suitable providers. We thought they could do everything we had envisioned.

Can you go into detail about the services they provided and the scope of the project?

The Geeks team helped us design and create our platform. We had a series of workshops with them to fully explain the objectives of the project. They built it in a way that allows us to file internal documents and communicate across our teams.

What was the team composition?

We worked with the tech and design teams, and our project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Though we haven’t gone live with the app yet, we imagine it will have a positive impact. We are excited about the launch.

How was project management arranged and how effective was it?

They were always very active and prepared to complete the project within the deadlines we gave them. Our wonderful project manager planned and executed everything well. Their team was very professional.

What did you find most impressive about this company?

We appreciated their professionalism, as well as the relationship we built with them throughout the project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Web Dev Projects for Online Search Reports Provider

“They’ve remained flexible in their approach, adapting well to our processes.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2013 - Ongoing
Project summary: 

Geeks built a platform that allowed users to order conveyance information from data suppliers. They’ve since continued to develop various functions, including a GIS-based data portal, and are looking into AI.

The Reviewer
 
11-50 Employees
 
Kent, United Kingdom
Andrew Lloyd
Managing Director, Search Acumen
 
Verified
The Review
Feedback summary: 

Within five years, Geeks’ efforts have contributed to a 7.5% increase in the market share. The platform is stable and virtually bug-free. Beyond their technical skill, the team has adjusted well to an agile workflow. Their flexibility and strong customer service have ultimately led to their success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Search Acumen. We provide online conveyance and due diligence information as well as search reports for the U.K. property market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Geeks?

When we first approached Geeks as a startup, we needed them to create our proprietary back office and e-retail platform. We’ve since continued to work with them to further develop data-rich online services.

SOLUTION

What was the scope of their involvement?

For about five years, Geeks has handled all of our development projects from start to finish. Their initial project was the first iteration of our e-order platform to get our business off the ground. This consisted of an online web ordering system for conveyances based in Wales, a delivery platform that took in requests/orders and distributed them to wholesale data providers, an automated payment function, and an invoicing and direct debit collection function.

From there, they’ve continued to develop future retail services such as selling information in ports and providing portfolio services for clients with multiple properties. Most recently, they’ve been working on a GIS (Geographic Information System)-based data portal. Rather than providing data reports via PDF, we can now provide real-time data interaction for properties in addition to GIS services and various data sources (e.g., official registries, local government listings). We’re currently considering using AI to interpret some of our data and information to provide analytics for our clients.

What is the team composition?

We’ve worked with a project manager, a business analyst, an architecture specialist, a tester, and senior and junior software developers. At any given time, they’ve assigned between 1–3 team members depending on the task and schedule.

How did you come to work with Geeks?

We researched and compared about five onshore development companies, including Geeks. We liked their staff and previous work, so we chose them to be our partner.

How much have you invested with them?

We’ve spent over £1.5 million (approximately $1.9 million USD) over the last five years.

What is the status of this engagement?

Their work began in 2013 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re a platform-based business, so we wouldn’t exist without their support. They’ve allowed us to go from an unknown startup to a company with nearly 7.5% of the market share within a five-year period. The platform itself is reliable, and we’ve had virtually no downtime. Not to mention, it has a very low error rate. Any bugs that we’ve missed in testing have been minor and relatively easy to fix.

How did Geeks perform from a project management standpoint?

We work in a very agile marketplace, so we use an agile methodology. They’ve remained flexible in their approach, adapting well to our processes. In terms of tracking, they keep backlogs of all user stories produced in sprints and releases using their internal project management tool. We also have a project manager on our side and use Microsoft Project to track our developments.

What did you find most impressive about them?

I appreciate their willingness to be fully agile. Although they remind us of the consequences of our agile approach, they never hinder our progress. They understand that it’s how we want to conduct business and are happy to find the most efficient way to produce results. That’s one of the main reasons why we’ve been so successful as a business.

Are there any areas they could improve?

We’ve already discussed this with them, but I wish they would invest more time into developing their internal project management tools. That way, they could share it with us, and we would have better visibility over the backlog of stories and task progress.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We have a habit of adding things into sprints, so our timelines are somewhat flexible. However, they’re great at delivering on time.
  • 4.5 Cost
    Value / within estimates
    Generally speaking, we’re pretty happy with the value for our money. Their work is relatively error free.
  • 5.0 Quality
    Service & deliverables
    They're pretty good at delivering what we want and when we want it.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them.

.NET Development for Learning Transfer Company

"The project managers were qualified, which made me confident in their ability to deliver."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Feb. - June 2016
Project summary: 

Geeks used existing wireframes to develop .NET software. They focused on improving workflows from an end-user perspective.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Mark Arneill
Founder, Lentum
 
Verified
The Review
Feedback summary: 

They delivered a quality product on time and within budget. The team had impressive skill sets, ranging from communication to project management. Working in an agile environment, they were collaborative, responsive, and flexible.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of Lentum, a learning transfer application that allows you to support and monitor new skills and behaviors as they are applied back into the workplace after any kind of learning intervention.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Geeks?

Learners need to take more responsibility for their own learning, but research also highlights the line manager is the single biggest influencer in the whole learning process, so I wanted to bring the two more closely together. Enabling the tracking of goals and targets after the learning intervention will show if a new skill or behavior is present. Through the application, there is also the ability to further motivate the learner and line manager to work closely together and by doing so they can either raise points to be used against a company's internal rewards scheme or raise a donation for charity paid for by the organization's CSR budget. 

I had the concept, but I needed to work with a team of software developers that would help me make the process as efficient as possible both from the UX point of view and also the actual development of the software itself. 

SOLUTION

What was the scope of their involvement?

I had already created some basic wireframes, which they utilized to build the software with .NET. Since I don’t have a development background, they assisted me with workflows and gave me clarity on the process. Geeks executed the project from a client and end-user perspective, working backward in a collaborative approach. I’m still in negotiations to get trial clients on board, which will hopefully happen by the end of 2018.

What is the team composition?

At the initial kickoff meeting, I had an account manager and two developers. I worked directly with a senior developer and the project manager.

How did you come to work with Geeks?

I did an internet search, but not for offshore vendors because I wanted to be involved actively. I went out to tender and sent about nine questionnaires to different companies. I met with three of them after considering a variety of factors, including past work and costs. Geeks presented a very competitive price that made building the minimum viable product (MVP) affordable.

How much have you invested with them?

We spent $100,000.

What is the status of this engagement?

We worked together from February–June 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project was delivered on time and within budget. I was happy with the product.

How did Geeks perform from a project management standpoint?

We worked collaboratively in sprints and had great communication throughout the engagement. The project managers were qualified, which made me confident in their ability to deliver. We used Geeks’ internal project management system.

What did you find most impressive about them?

The team communicated well and was very responsive per my requirements. They had an agile approach, but were also flexible with changes.

Do you have any advice for potential customers?

Even though Geeks develops the products, the client can’t just offload it and expect to not invest time in the project. Clients should be available relatively quickly to answer questions and keep the workflow going. By not being present, progress stalls and the engagements gets more expensive.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web Dev for Healthcare Accounting Firm

“They consistently keep us updated and never shy away from lending a hand.”

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
July 2015 - Ongoing
Project summary: 

Geeks developed a web portal for a vendor management platform that allows users to hire contractors and track their timesheets. They continue to add new features to the system and refine its functions.

The Reviewer
 
11-50 Employees
 
Warrington, United Kingdom
Head of Client Technology, Financial Services Firm
 
Verified
The Review
Feedback summary: 

Thanks to Geeks’ constant enhancements, the system is highly reliable and has yet to crash. The team is methodical, documenting all technical requirements to ensure smooth development. They’ve proven themselves fully capable of turning strict deadlines into viable solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of client technology for a financial healthcare firm. We provide financial legal services to the National Health Service (HHS).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Geeks?

We needed a way to manage off-payroll workers, from onboarding and timesheets to payment and invoicing. As such, we approached Geeks to develop a frontend web-based portal that was also accessible on mobile devices.

SOLUTION

What was the scope of their involvement?

Initially, we met with their project management team and business analyst. The business analyst mapped out our requirements, considering the client feedback and looking at potential features. They then passed the requirements to the project management and development team, who built the portal for our system with a SQL back office.

Since then, they’ve continued to make updates and add new features every eight weeks or so. Typically, I design a new functionality, and they lay out the specs to make wireframes. Once we approve their designs, they test it in a user-acceptance test (UAT) environment, which is a direct replica of our system. This allows us to see how the update will function in real life.

Essentially, the product is a vendor management system for healthcare providers. When a client needs a resource, they create a job listing and send it to our supply team to fill the position. We submit CVs from qualified candidates into the system for review. If the client accepts the candidate, the candidate will have access to the timesheets. At its core, the system tracks contracted work hours.

What is the team composition?

The team changes depending on our needs and the number of sprints we have. We’ve worked with a business analyst, a project manager, and project coordinators. At one point, we also had access to three developers.

How did you come to work with Geeks?

I did some market research and found them. Our vetting process included some other agencies, but we ultimately chose them because they’d designed similar systems before.

What is the status of this engagement?

Their work started in July 2015 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As market leaders in our industry, our success is underpinned by the strength of Geeks’ technology. Their system has been running for three years, and it’s still going strong. It’s never gone down nor crashed, and we keep making enhancements to it.

In terms of timing, it was crucial that they completed the original project within our limited time frame. They’ve always delivered the sprints on time and have met every delivery date. Whenever we’ve needed to push a deadline back, they’ve been quick to accommodate us.

How did Geeks perform from a project management standpoint?

Their project manager always keeps us up to date. We hold daily calls with specific team members to discuss certain tasks; we chat with the broader team during weekly calls. This helps us requalify certain requirements and remain in the loop.

We also use an online portal to track their progress as well as a communication platform called Amp. Here, we can voice any questions or show them designs. We keep an audit trail of all of our conversations, which they use to map out our technical requirements.

What did you find most impressive about them?

I appreciate how easily we can communicate with them. They consistently keep us updated and never shy away from lending a hand. We have a strong relationship with them, and they’re just easy to work with. They have some knowledgeable people on their side who know how to problem solve and troubleshoot.

Are there any areas they could improve?

No, nothing comes to mind. This is the first time I’ve worked with a company like this, so I don’t know how other agencies operate. But as far as I’m concerned, we’ve never had a negative experience with them.

Do you have any advice for potential customers?

If you don't know what you want for your system, their team is capable of understanding your requirements and can provide some guidance. Conversely, if you know exactly what you want and can articulate it, then Geeks can deliver, even in a tight time frame.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web App Dev for Law Consulting Company

“They’ve produced a high-quality product that receives positive feedback from clients.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Mar. 2018
Project summary: 

Geeks is developing a web app that displays real-time data based on integrations with other enterprise systems. They manage the full process from wireframes and design to quality assurance and testing.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Dave Cook
CEO, Mason & Cook
 
Verified
The Review
Feedback summary: 

Geeks met all expectations during the first product rollout. They combine good service with on-time, on-budget delivery. Geeks demonstrates the capacity to deliver high-quality products while taking a partnership approach to the relationship, communicating well and managing expectations effectively.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Mason & Cook, a consulting and technology service. We work with law firms to set up internal results-management processes for them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Geeks?

About 18 months ago, we realized that there was a lack of resource management technology to help our clients with these processes. We found that existing products only focused on what individuals were doing at any given time. We felt that failed to capture a number of things such as an individual’s skills and experience and projects they were working. We wanted an easier, simpler way to forecast individuals’ activities and to display individuals’ metrics that were going to be both useful to them and drive better behaviors with regards to resource management.

We looked at designing and developing these resources ourselves to offer bespoke technology products to our clients. We needed a partner to completely outsource this development to who could also guide and advise us through the process.

SOLUTION

What was the scope of their involvement?

Geeks built our web application with a number of key features that provide a view of the firm’s capability and capacity in real-time at any given moment. They created individual profile pages that are integrated with other enterprise systems to provide consolidated, real-time data. They included a capability to map individuals profiles—including skills, experience, development needs, clients, and internal relationships—at a firm-wide level to visualize the firm’s skills and capabilities through a user-friendly interface. They also built a capability to quickly and easily forecast each individual’s activity such as projects they’re working on, the stages of those projects, when they’re taking leave and for how long, etc.

Geeks held our hands through the entire process. We provided them with basic ideas and drawings of what we wanted. They turned these into wireframes that we talked through. When we had refined the wireframes, they advised us on the best approach to development. The provided us with design support and project management to oversee the development and ensure the right seniority and balance within the team. They managed quality assurance and testing.

We launched our minimum viable product about three months ago and will continue to develop it. We’re currently in conversations with Geeks about establishing a longer-term outsourcing partnership with them.

What is the team composition?

We had a team of 10 to 15 people that guided us through each element of the software development that we required. We regularly communicated with the project managers but also with the developers at times.

How did you come to work with Geeks?

We found them on Google. We found a number of firms, did our due diligence, and decided to go with Geeks.

They were personable and we liked them, which was really important to us. We also felt that they were extremely credible based on projects they had done and the software and approaches they had used. Finally, we liked the fact that they had a number of full-time developers based in one location that we could go meet in-person.

How much have you invested with them?

We spent close to $500,000.

What is the status of this engagement?

We started working together in January 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The key things that we've looked at have been whether they delivered what we've asked within the timeframes and on budget—all of which they’ve achieved.

We have now sold and implemented the software with our first client. Geeks were very involved with that process. They met all of the deliverables that were asked of them both from us and from the client. They've always provided us with good service that’s been well communicated.

How did Geeks perform from a project management standpoint?

We use their internal systems to manage all of the development requirements. It’s helpful in offering reference points and structuring things. Their project managers are good at communicating with us, highlighting risks or issues as well as managing our expectations so we can manage those of our clients. They have a methodical, structured approach to project management which makes for an easy-to-understand communication channel for us.

What did you find most impressive about them?

They obviously have good development capability. That’s important to us as we consider establishing a long-term partnership. They’ve produced a high-quality product that receives positive feedback from clients, which is the main thing. Beyond that, the way they communicate with us demonstrates a partnership approach which is how we prefer to work as well. They’re accommodating and flexible but also manage our expectations and push back as appropriate, which is appreciated by all sides.

Are there any areas they could improve?

No, not necessarily. From our point of view, it's been a great experience that we look forward to continuing.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    But I don’t have anything to compare to.
  • 5.0 Quality
    Service & deliverables
    We’re very impressed.
  • 5.0 NPS
    Willing to refer

Web App Dev for Online Historical Encyclopedia

“While the others seemed wary of dealing with large databases and files, they were very enthusiastic about our project.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2012 - Ongoing
Project summary: 

Geeks managed all aspects of development in creating a timeline visualization engine. The system extracts and imports historical data from a variety of sources using JavaScript.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Navino Evans
Co-Founder, Histropedia Ltd.
 
Verified
The Review
Feedback summary: 

The Geeks team created an intuitive platform that performs reliably, even when experiencing high-volume traffic. Their custom project management software facilitated clear, open communication throughout the partnership. The team worked collaboratively to find creative solutions to unique problems.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and director of Histropedia, an interactive timeline of everything in history.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Geeks?

The major challenge involved extracting large amounts of data and information from Wikipedia for our timeline. We engaged Geeks to help us create a modern, highly dynamic web app with an intuitive interface.

SOLUTION

What was the scope of their involvement?

For much of the project, Geeks worked as our software development partners to build a complex web application from scratch. They started working with a high volume of data on the spot and wrote a quick script to extract information. We provided them a scope of the ideas and design we’d solidified beforehand.

Once they came onboard, we had a series of meetings at various stages of the project to present and refine our ideas. On the frontend, Geeks crafted a timeline visualization engine which we hope to monetize by selling it to other businesses. This system is now also being extracted into a JavaScript library. For the backend architecture, an extraction algorithm was created for a very large database.

What is the team composition?

We worked with a project manager, one senior developer, and one junior developer from Geeks. This is the team we’d normally hold meetings with, too.

How did you come to work with Geeks?

Of the three companies we had narrowed it down to, Geeks stood apart from the competition. After forming our initial idea for the project, we thoroughly researched software companies around the UK. We analyzed portfolios and tried to isolate the companies that were capable of creating highly dynamic sites and big-data-driven applications. While other vendors seemed wary of working with large databases and files, Geeks was very enthusiastic about our project.

How much have you invested with them?

We’ve spent about £100,000 ($135,080 USD) on their services.

What is the status of this engagement?

We’ve been working with Geeks since May 2012.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have not been outwardly pushing anything because we’re still figuring out how to monetize our application. But our visualization engine can generally handle ten times more data and the average JavaScript library. We’ve had no problems with the stability of their code and it’s proven to be incredibly stable even with a high amount of access. The server has always been perfect.

How did Geeks perform from a project management standpoint?

Geeks has been very efficient, professional, and organized. Their internal project management system they've developed themselves basically allows us to keep everything very nice and organized. We submit all the bugs, changes, and requests into the system and it can all be categorized, discussed, and marked as complete, straight from the developers. The project manager has also done a good job of sort of doing what they need to do, keeping the oversight of things, and reporting back to us promptly. The communication has always been open and we’ve never had any trouble with getting updates.

What did you find most impressive about them?

Their creative input personally impressed us. They were happy to sit down and creatively think about ideas rather than just blindly do what we asked them. They were coming up with pretty interesting innovative ideas that really helped us along the way.

Are there any areas they could improve?

I haven't had any negative experiences with them yet. There are always a few ups and downs where you feel like everything could have been communicated more clearly. But there's never been any major issues.

Do you have any advice for potential customers?

I don’t have any advice at this time.

5.0
Overall Score It's really been a pleasure.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They’re more expensive than some other providers, but their efficiency offers us a tremendous value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer