Lindemann Healthcare was looking to streamline their internal processes and take the current paper-based system online by developing a digital platform to manage their growing care home group.
With a large number of staff across their group of 4 care homes, there were growing concerns about quality assurance, connectivity and future-proofing of the existing system. All of the organisation’s care processes…
were conducted meticulously in paper format, and occasionally manually inputted into Excel documents. This left room for human error, and lots of duplication in information collected across the different homes.
With security and scalability paramount, we partnered with Lindemann Healthcare to develop a user-friendly care management platform for the group.
This project involved ideation, a full design process, development of the apps across various platforms and Beta testing before launch.
For Lindemann Healthcare, this new platform means a huge improvement in day to day efficiency. Staff are able to quickly access and manage resident information.
The beauty of this platform is that we built it exactly to Lindemann Healthcare specifications, and are able to replicate their unique processes. This means minimal staff training, as all wording and forms are familiar to them.
The platform has been trialled across the care home group successfully, with positive feedback from managers, care assistants and nurses alike. Going forward Lindemann Healthcare plan to add to this platform to build management tools for various aspects of their administrative processes.