B2B Communication Design Studio

We help B2B marketing teams in software, finance and healthcare, with their ongoing communication design needs. Conveying complex information clearly, concisely and in a visually engaging way. 

With our specialized team of copywriters, graphic designers, illustrators, animators and 3D artists, we'll help you cut through the noise and make an impact.

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2015
Show all +
New York, NY
headquarters
  • 405 Lexington Avenue, Floor 9
    New York, NY 10174
    United States

Portfolio

Key clients: 
Even Financial, Oden Technologies, Augury, Serviceminder.io Questback, Townes Telecommunications, Silicon Harlem, CIT Bank, Coord, The Long Island City Partnership, The New York Law Department, The Queens Chamber of Commerce, Small Business Services NYC
Myntcoinz video Image

Myntcoinz video

Motion graphics video for Myntcoinz. See video here: https://www.gallerydesignstudio.com/myntcoinz

White Paper Design Image

White Paper Design

White paper design for Questback. See work here: https://www.gallerydesignstudio.com/questback

Trade show booth design Image

Trade show booth design

Booth design for Questback, see more work here: https://www.gallerydesignstudio.com/questback

Reviews

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Web Dev for Workforce Management Consulting Company

"The team is great at advising us on next steps based on their expertise."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Mar. 2020 - Ongoing
Project summary: 

Working to simplify the business’ website, Gallery Design Studio NYC created a WordPress website that had shorter paragraphs and more concise content. Their goal was to make the website easy to navigate.

The Reviewer
 
11-50 Employees
 
Hartford, Connecticut
James Mackay
Marketing Manager, The WFC Group
 
Verified
The Review
Feedback summary: 

Gallery Design Studio NYC works independently, allowing the internal team to take a more hands-off approach to the project. Although there have been some language barriers, the team makes up for this with their strong project management skills and their incredible ability to make the process easy.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager at The WFC Group.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gallery Design Studio NYC?

Our website was not easy to navigate, and it was difficult for visitors to see what we do. We needed to simplify our process and make the website more easily navigable.

SOLUTION

What was the scope of their involvement?

Samantha (Content Writer & Editor) went through our website, simplified all of the language, and broke up paragraphs into shorter sections. In the beginning, we primarily worked with Lilian (Graphic & UX/UI Designer) and Samantha to make sure that the aesthetic was in line with what we were looking for.

Our website template was very dark, so the team made everything cleaner and more concise. Gallery Design Studio NYC also made it easier to find information about our services, what we do, who our partners are, and how to contact us. 

The team primarily used WordPress, along with a tool that allowed them to navigate through the wireframe and make the changes as we went along. 

What is the team composition?

We worked with Caroline (Founder & Creative Director), Lilian, a web developer, and Samantha. 

How did you come to work with Gallery Design Studio NYC?

We were considering a lot of design studios, and we were looking for a partner who would guide us through step by step. Caroline and I got together, and she showed me the key changes that she would make to our website and how she would simplify the process.

They were the most outstanding candidate, so we picked them out of the pool of three we were considering.

How much have you invested with them?

So far, we’ve spent $17,250.

What is the status of this engagement?

We started speaking with them in November 2019, and the project began in March 2020. We’re still working with them. They made it very easy to go from one of their larger packets and then take away some of those hours for support. 

Now that the bulk of the project is complete, we’re still navigating through technical issues. We’ve also started a starter plan which allows us 20 hours per month.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

From an impact standpoint, the team made it quite easy to transition. We were able to be very hands-off. Our website went live two weeks ago, and Samantha went above and beyond in terms of simplifying our language. Their work has made it easy for us to make changes.

How did Gallery Design Studio NYC perform from a project management standpoint?

Their project management is great. Samantha and Lilian did a great job of breaking down where our visitors were in the buyer journey. We would meet once a week, review the changes, and then Gallery Design Studio NYC would suggest different ways in which we could move forward.

I really liked their consultative approach. The team is great at advising us on next steps based on their expertise. Before we started, they presented us with a website that they had worked on, and then we were able to tailor it to our needs. 

Not only did that make it simple to move forward through the project and give us visual ideas of what we were looking for, but it also allowed us to know exactly what we should expect week after week as the wireframes and graphics came to fruition. 

What did you find most impressive about them?

Gallery Design Studio NYC’s ability to simplify the process from a visual standpoint is impressive. What sets them apart is particularly their starting process where they make it easy to make quick decisions. 

Are there any areas they could improve?

In the beginning, we worked with Caroline and it was fantastic. However, we lost contact with her and we experienced a language barrier during the meetings with the designer and developer. So, Samantha had to come in and explain things. 

Gallery Design Studio NYC could’ve set expectations from the get-go about who would be on the team so that we could ask questions beforehand. The language barrier cost us time, particularly from a graphics perspective. It was easy to pivot and change direction, but it could’ve been quicker. 

Do you have any advice for potential customers?

Have a good idea of what you’re trying to achieve before beginning the project. Make sure you have visuals about what you’re trying to achieve. 

One of the reasons why this got to where we needed it to be is because I knew that we wanted to go and travel throughout the buyer’s journey on the website. 

If you go into the project with Gallery Design Studio NYC with a vision in mind, I am very confident that they’ll be able to create that vision for you.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Content Creation for Machine Health Solutions Company

“Gallery Design has been on top of it.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Nov. 2019 - Ongoing
Project summary: 

Gallery Design creates content for a digital machine health company. They’ve produced various types of content, from animations to one-pagers, for use in SMM, email marketing, newsletters, and sales pitches.

The Reviewer
 
51-200 Employees
 
New York, New York
JP Weaver
Senior Product Marketing Manager, Augury
 
Verified
The Review
Feedback summary: 

Gallery Design’s top-quality content generates leads, with their animations achieving high click rates. Organized and responsive, the team proposes actionable ideas and facilitates an effortless partnership. They offer a flexible business model and specialize in a wide range of content mediums.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for Augury as a senior product marketing manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gallery Design Studio NYC?

We needed to scale our content creation. We were lacking in product marketing and things like one-pagers, animation, video, and case studies. 

SOLUTION

What was the scope of their involvement?

Gallery Design creates content for social media, which we rely on heavily for demand generation. They’ve also created content that we use for newsletters, email marketing, and sales pitches and decks.

What is the team composition?

We have an account manager, Vanessa (Graphic Designer). Caroline (Founder & Creative Director) was a kick-off executive sponsor; she joined a lot of our initial meetings. She’s the one who sold Gallery Design to us, so it’s nice we weren’t just handed off. During the last couple of meetings, they’ve invited various content creators, like an animator or a designer, to talk with us and provide some clarity. We have one main contact and then various support colleagues.

How did you come to work with Gallery Design Studio NYC?

Caroline sent me a message on LinkedIn, and it really spoke to what we were looking for. We set up a call and a couple of meetings. Caroline actually came into our office and presented their capabilities to the entire team, which was really helpful.

We hired Gallery Design based on the depth and breadth of their capabilities to create various types of content. The fact that they could so much, as well as their flexible business model, was the key deliverable we were looking for. We didn’t want to be locked into any one particular medium of content; there are a lot of organizations and freelancers out there that are great at one thing, but we needed an organization that could touch upon various types of content. Also, we needed a company that was flexible, since our content needs change each month.

How much have you invested with them?

My company has spent around $15,000.

What is the status of this engagement?

Our work together began in November 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their animations have had the highest click rates for any piece of content that we’ve created, which is pretty amazing. We’ve definitely gotten some leads because of the content they’ve created for us. 

How did Gallery Design Studio NYC perform from a project management standpoint?

They do extremely well. They’re organized; they track all of our conversations and everything through a simple Google Deck. They actually just launched a platform that we can log into to see project statuses and billable hours.

They’re essentially part of our team and integrated into our workflow at this point. We have weekly meetings with them on Thursdays, during which they pull ideas from us, and we share any examples that we look toward. We’re constantly lining up content for them. One of the benefits of working with them is that they come to us with ideas. We were coming from a place where we weren’t creating a lot of content, especially animation and some higher-detailed content that takes time, and they were the ones who actually showed us what they could do for our brand. They built out a few examples – which they didn’t bill us for – and presented them, which actually stirred some ideas on our end. 

What did you find most impressive about them?

The ease of working with them and their responsiveness sets them apart. I don’t think they’ve ever taken more than an hour to respond to any sort of correspondence we’ve sent to them. Their team, especially Vanessa and Caroline, are great; they’re very flexible. We were worried because other agencies had burned us; we’d get set up and begin paying the monthly fee, and then they wouldn’t respond to us. Gallery Design has been on top of it. Seven months in, it’s like working with one of my co-workers. Whenever anyone on my marketing team communicates with Gallery Design, we hear back as quick as you can imagine.

Are there any areas they could improve?

They could present other medians to us, like video. There are certain areas they could improve upon, and I assume they don’t have the expertise in-house. I believe they use third-party or freelance workers, and as they grow, they’ll likely bring in more in-house designers. We can see a difference in the branding, the design, and the quality when they go outside.

Any advice for potential customers?

We've been extremely pleased with our decision to bring in Gallery Design, so there is very little in the way of improvement that I'd suggest. One thing that I hope to continue or expand upon is the inclusion of other creatives to our weekly meetings in conjunction with our account manager. We love our account manager, so having other Gallery Design creatives join our conversations more frequently will add to the creativity and possibilities of our creations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Marketing Content for Healthcare Technology Company

"The Gallery Design Studio NYC team did an awesome job transforming our core content strategy to a more visual approach."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Nov. 2019 - Ongoing
Project summary: 

Gallery Design Studio NYC developed marketing content and collateral, including flyers and infographics.

The Reviewer
 
11-50 Employees
 
Green Bay, Wisconsin
Mark Cumicek
Consultant, Onward
 
Verified
The Review
Feedback summary: 

Gallery Design Studio NYC had a great team of experts that bundled key messaging themes and different content types around each theme. They were flexible and responsive to changing priorities. The team was able to manage workflow effectively.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Focus Solutions - Better healthcare outcomes start and end with people, but are highly enabled by a sound and well executed technology strategy. Getting the most of your Electronic Health Records (EHR) system and other health tech investments is a difficult road. Consider Focus Solutions your expert guide. I'm a 3rd party consultant helping Focus Solutions with content strategy development and execution. I work very closely with the founder & CEO, Bruce Schaumberg.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gallery Design Studio NYC?

GDS supports Focus Solutions with ongoing content marketing creative assets like: Copywriting, eBooks, Infographics, Ad design. In particular, we've looked to GDS to help us make our content more visually pleasing, cohesive, and professional.

What were your goals for this project?

Visually pleasing, cohesive, and professional. This includes taking texted based content developed by me (Mark) and fine-tuning it while created a more visual way to present it to our clients and prospective clients.

SOLUTION

How did you select this vendor?

Based on referral from a business strategy consulting firm.

Describe the project in detail.

Help us develop 4 core content eBooks. Create complementary content to support each eBook - infographics, social campaign collateral, one-page flyers, and Google Ad creative.

What was the team composition?

Megan (GDS) - Graphic Designer Samatha (GDS) - Copywriter Mark (Focus) - Initial content creation and prioritization Bruce (Focus) - Vision, direction Caroline (GDS) - Creative support

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The GDS team did an awesome job transforming our core content strategy to a more visual approach. The team also helped us bundle our key messaging themes and develop different content types around each theme. The EHR campaign is a good example of one such theme. We’re excited to roll out this education campaign and provide meaningful, easy to digest material to healthcare administrators and practice leaders

How effective was the workflow between your team and theirs?

We learned early that it was beneficial for us to have a weekly coordination call to ensure alignment on shifting priorities and areas of focus. Once we implemented with approach, Mark and Megan were able to manage workflow effectively.

What did you find most impressive about this company?

"Bundled" resource team of experts (graphic design, copywriter, etc.) Flexibility Responsiveness to changing priorities Approachability

Are there any areas for improvement?

Keep brining fresh ideas and don't feel like you are stepping on our toes if your ideas challenge our direction. This is more encouragement to challenge us than a critique. As our relationship grows, this will likely naturally occur.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Website Design for Software Company

"Their work has been two-thumbs-up quality, and I’d highly recommend them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2019 - Ongoing
Project summary: 

A software company brought in Gallery Design Studio NYC to help pivot their website's creative focus. They provide content and wireframe updates in Adobe XD and advise on terminology, layout, and flow updates.

The Reviewer
 
1-10 Employees
 
Plato, Texas
John Keene
Founder, Acuere Software LLC
 
Verified
The Review
Feedback summary: 

Gallery Design Studio NYC's advised changes have received positive comments on how they improved the site substantially. They meet every deadline and quickly established a flow that works for both companies. Communicative and honest, they've earned a long-term partnership with the software company.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Acuere Software. We’re a one-product company, providing a web-based and app-based operating environment for franchise home-services business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gallery Design Studio NYC?

We did our own initial web design in-house. As we were pivoting one of our sales channels, we wanted someone to come in on the creative side and help us remodel our external-facing site.

SOLUTION

What was the scope of their involvement?

Our product is a bit complicated to explain, so they helped us make explainer videos. They also went in and looked at all our externally-facing text and terminology to improve their quality. We make all the edits to our site, but they created the content and the wireframe in Adobe XD.

The work is ongoing. We’ve already reviewed all our content and updated our terminology, layout, and flow for the site. We’re currently working on redoing all our graphics. The final step of the project is making explainer videos. 

What is the team composition?

We primarily worked with one and a half people. We worked with one person on the project, but another person came in for a quick moment to help with the terminology. 

How did you come to work with Gallery Design Studio NYC?

Caroline (Founder and Creative Director, Gallery Design Studio NYC) and I work with a business coaching company. During one of their monthly webinars, we were in a breakout group together. We hit it off, and then I realized I needed her services. 

How much have you invested with them?

We spend $2,200 a month.

What is the status of this engagement?

We began work in December 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re doing the updates live, so I can’t give anything substantial. However, everyone who has commented on the changes has said they improved our site dramatically. 

How did Gallery Design Studio NYCperform from a project management standpoint?

They're fantastic at communicating what they're working on and what they say they’re going to do. They meet every deadline. I like their process, they know when they're able to make something we can consume.

What did you find most impressive about them?

Their work has been two-thumbs-up quality, and I’d highly recommend them.

Are there any areas they could improve?

I can’t think of anything. I expect to continue to work with them, I’m very happy with them so far.

Do you have any advice for potential customers?

Go in with an open mind. Don’t tell them exactly what you want, they have great recommendations. It might not match, but the end result will be better.

5.0
Overall Score Very pleased with the product and the process.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It’s a good balance between their work and their value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have.

Creative Design for Financial Company

“They pay attention to detail and dedicate so much time to us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2018 - Ongoing
Project summary: 

Gallery Design Studio NYC is the design partner of a financial agency. They generate visual assets for events, emails, and the brand’s online presence. Over time, they have helped redefine the brand’s image.

The Reviewer
 
51-200 Employees
 
New York, New York
Senior Marketing Manager, Financial Company
 
Verified
The Review
Feedback summary: 

Event managers and visitors comment positively on the assets Gallery Design Studio NYC creates, and the partnership is strong. They find elegant solutions for unusual design ideas. The team's senior staff is very involved.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a leading search comparison and recommendation engine for financial services, monetization, and acquisition. As the marketing manager, I wear a lot of hats. I take care of PR, events, branding, messaging, and our social presence.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gallery Design Studio NYC?

We hired Gallery Design Studio NYC as our creative agency.

SOLUTION

What was the scope of their involvement?

They help us create booth spaces for events, signage, creative messaging, adverts, and emails, and they met several other needs. Their copywriters help us craft our content plan and sales sheets. They also helped us with our website and social media accounts. They've come up with different icons and helped us redevelop the look and feel of the brand.

What is the team composition?

We worked with about four people from their team.

How did you come to work with Gallery Design Studio NYC?

They knew someone in our office, which is how we were introduced. We went through an interview process and decided to give them a shot.

What is the status of this engagement?

We started working together in either December 2018. The relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're really happy with the work they do for us. When we attend conferences, event managers often say our booth is best in show.

How did Gallery Design Studio NYC perform from a project management standpoint?

We work closely with them on the process, and we see the relationship as a partnership. They're a small company, but they've been fantastic since day one.

What did you find most impressive about them?

They pay attention to detail and dedicate so much time to us. At every step, they perfect the work they do. We have some crazy creative ideas, and they help distill them and make them look great. We've attended some huge events, and so many people ask us who our creative agency is. Gallery Design Studio NYC really focuses on us, and we have a lot of support from their senior staff. It's nice to work with such great people.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for potential customers?

I'm sure anyone would be pleased to work with them. You will have support from every member of the team, and I can only recommend that you reach out to them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Infographics & Logo Design for Nonprofit Consulting Firm

“They strike the perfect balance between providing design direction while keeping our vision in mind.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2017 - Ongoing
Project summary: 

Gallery Design Studio NYC designed an infographic, podcast logo, and postcard for a nonprofit. Their team was responsible for simplifying complex programs into aesthetically pleasing design products.

The Reviewer
 
1-10 Employees
 
Brooklyn, New York
Krista Van Tassel
Director of Partnerships, Common Impact
 
Verified
The Review
Feedback summary: 

The new designs were modern while retaining the aesthetic of the company, and the podcast’s branding has been a key feature in its success. The responsive team at Gallery Place Studio NYC was amenable to feedback and provided high-quality work on time, leading to a successful continued partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of partnerships at Common Impact, a nonprofit that works with corporate clients that have nonprofit partners. We help map the skills of their volunteers to fit needs in the nonprofit sector.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gallery Design Studio NYC?

We had multiple design projects we needed help with, including an infographic and a new logo for our podcast, Pro Bono Perspective. The infographic would summarize some of the key concepts of our organization, such as why skills-based volunteering is an important aspect of corporate engagement.

SOLUTION

What was the scope of their involvement?

Gallery Design Studio NYC designed our infographic and podcast logo. No one at our company has any design experience, so their team guided us through the process. They were responsible for visually capturing the complexity of our program, which is less straightforward than traditional volunteering. They also made a postcard for us recently, under tight time restrictions, that announced the new website we had put together. 

What is the team composition?

My primary point of contact is Caroline (Founder & Creative Director, Gallery Design Studio NYC). 

How did you come to work with Gallery Design Studio NYC?

We were looking for a creative guide that could tie our initiative into our larger brand. Our team works out of a WeWork facility, so we reached out to that network for recommendations and received a referral for Gallery Design Studio NYC. They had a very unique pricing model that fit our needs as a nonprofit. After looking at the work samples they shared with us and following up on the references they provided, we decided to work with them.

Relationships are very important to us, and Caroline and her team received glowing recommendations from previous clients As a nonprofit that focuses on diversity, inclusion, and equity in a social sector capacity, it was also important to us that we work with a business owned and operated by a woman.

How much have you invested with them?

At this time, we’ve spent less than $10,000.

What is the status of this engagement?

Our ongoing relationship with Gallery Design Studio NYC began in September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

While we do not have any quantitative results, we have wonderful feedback about how the site looks with the new designs. We’ve been able to have great reach with the podcast, and that is in part due to the branding Gallery Design Studio NYC created around it. Caroline has helped us achieve a level of polish and professionalism in our design that we would not have been able to do on our own. 

How did Gallery Design Studio NYC perform from a project management standpoint?

The Gallery Design Studio NYC team is very responsive, and I always feel confident that we’re going to meet our deadlines. Whenever Caroline has told us that they will have a product to review on a specific date, we could be certain it would be ready on time. We never had any communication issues, and the whole team at Gallery Design Studio NYC was very accommodating of the tight schedule we were on. 

Caroline is a wonderful ambassador for the design community, guiding and managing feedback. She is communicative and was always able to pull the right designer for the project. She is also great at knowing when to let us work directly with the designer versus when to showcase her own artistic direction. The designer we worked with on the postcard was fantastic, helping us achieve our vision while also respecting our feedback. 

What did you find most impressive about them?

Gallery Design Studio NYC stands out from other vendors who may push their own ideas or concepts. They strike the perfect balance between providing design direction while keeping our vision in mind. Their team helped us stay modern but also allowed us to retain our aesthetic. 

Are there any areas they could improve?

I can’t think of any areas where they could improve. Gallery Design Studio NYC has been so responsive and wonderful about everything. 

Do you have any advice for potential customers?

It’s really helpful for you as a client to come in with a clear ask and to know what you’re looking for. Being open to allowing the Gallery Design Studio NYC team to provide feedback will result in a successful collaboration. They may reframe your thinking, but coming in knowing what you want is best for their model and has worked well for us.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Brochure Design for a Chamber of Commerce

"Gallery Design Studio NYC listened to exactly what we were looking for, and then they created it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May - June 2015
Project summary: 

Gallery Design Studio NYC designed and iterated a brochure for a Chamber of Commerce's event. Key features included sponsorship levels and benefits.

The Reviewer
 
1-10 Employees
 
New York, New York
Gregory Rose
Manager of Communications, Queens Chamber of Commerce
 
Verified
The Review
Feedback summary: 

The amount of money raised from the event was significant, which was at least partly due to the sophisticated design of the brochure. Gallery Design Studio NYC's design ability helped them meet or beat deadlines and respond quickly to any changes that arose.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I was the manager of Communications and Inter-Governmental Relations at the Queens Chamber of Commerce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gallery Design Studio NYC?

One of the Chamber’s major events required a substantial reworking of the promotional design, including the brochures.

What were your goals for this project?

We wanted to promote the event in a professional manner that would help us sell sponsorship opportunities and tickets.

SOLUTION

How did you select this vendor?

We chose Gallery Design Studio NYC over other designers we used in the past because we were impressed with the examples of their work for other businesses. We also wanted to support a Queens-based business.

Describe the project in detail.

We needed a new brochure and images to promote one of our major events of the year. Gallery Design Studio NYC created a brochure that prominently displayed the cost for various sponsorship opportunities and what was offered at each level. It also highlighted where the event was taking place and explained why the recipient should be a sponsor.

What was the team composition?

We worked directly with Caroline (Founder + Creative Director, Gallery Design Studio NYC).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We raised a good amount of money that year. It helped to have all of the information presented in a simple way that explained to businesses the benefits of sponsorship.

How effective was the workflow between your team and theirs?

The workflow was very good. Gallery Design Studio NYC listened to exactly what we were looking for, and then they created it. They only needed to produce 1–2 drafts of each piece, and our changes were minor.

What did you find most impressive about this company?

Gallery Design Studio NYC had an impressive ability to execute what we needed in a short amount of time. The final brochure did a good job of reflecting our event.

Are there any areas for improvement?

No, they successfully executed what we wanted.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketing Animations for Information Services Company

"I am pleased with their ability to translate our feedback into working designs and marketing ideas."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Jan. - June 2019
Project summary: 

Gallery Design Studio NYC created a custom landing page and a series of digital animations for a company that connects industry leaders. The deliverables are primarily used in email marketing blasts.

The Reviewer
 
1-10 Employees
 
New York, New York
Patrick Waring
COO, Vancery
 
Verified
The Review
Feedback summary: 

Gallery Design Studio NYC successfully created marketing animations that align with initial requirements. Their work has fostered a series of tests for audience research and helped establish an overall brand. The team is receptive of new ideas and features a strong working dynamic.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Vancery is the world’s first professional exchange. We are a marketplace and community for ideas, creativity, and experiences. In a world overflowing with data, Vancery provides perspective.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gallery Design Studio NYC?

Design and animation services for a custom landing page.

What were your goals for this project?

Our company was building a landing page with the primary purpose of converting leads to potential new users of our platform. We needed digital animations and design assets for this landing page to allow our team to send a series of email marketing blasts out to a list of prospects to test our messaging and value proposition, as well as to test a custom landing page to get a baseline on expert signup conversions.

SOLUTION

How did you select this vendor?

We found Gallery Design Studio NYC through a referral from someone who had worked with them in the past.

Describe the project in detail.

Our company approached Gallery Design Studio NYC to produce a series of digital animations and design assets for a landing page.

What was the team composition?

One designer and one project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Gallery Design Studio NYC team helped our team develop our first marketing animations and translated our stick figure drawings into moving characters that we are using across a number of our marketing assets. Their ability to quickly execute on our vision allowed us to run a series of tests and learn more about our audience. We are excited to see the character and illustration style on our marketing site as we begin to establish our company's brand.

How effective was the workflow between your team and theirs?

We've had a great team working dynamic, as their designer has been able to incorporate all of our feedback to produce a series of high-quality videos on a startup budget.

What did you find most impressive about this company?

I am pleased with their ability to translate our feedback into working designs and marketing ideas.

Are there any areas for improvement?

No, we worked well together. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Marketing Collateral Design for SaaS Company

“They captured the sentiment of what we were saying in terms of visuals perfectly.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2018 - Ongoing
Project summary: 

Gallery Design Studio NYC designs digital assets such as marketing collateral, white paper designs, infographics, and social media assets. They also transform digital assets into animations and produce videos.

The Reviewer
 
201-500 Employees
 
United Kingdom
Director of Content Marketing, SaaS Company
 
Verified
The Review
Feedback summary: 

Gallery Design Studio NYC produces consistent branding across all the marketing pieces they create garnering positive feedback from company leadership. They use their strong expertise and creativity to develop visually appealing, professional imagery that increases website and social media traffic.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a SaaS company selling Insight Software Solutions. Our technology enables customers to gather audience feedback and insights. We operate in four main regions: the US, the UK, the Nordics, and Central Eastern Europe. I look after our marketing efforts globally as the director of content marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gallery Design Studio NYC?

Our marketing lacked consistency in execution and in the look and feel of our materials. There were differences in the maturity of digital marketing techniques, digital design in particular, and in the interpretation of brand guidelines. The second challenge was that the execution of the brand had not moved with the times, and leadership wanted to think about rebranding subtly and incrementally. Finally, the third challenge was how people were using digital tools and the inconsistency and isolation between regions.

SOLUTION

What was the scope of their involvement?

Gallery Design Studio NYC helped us with a broad range of digital assets. We started with a small scope and quickly realized that we had broader capabilities and we should tap into that. We worked with them on designing product marketing collateral to support sales or product teams in highlighting product specs to customers or potential customers. Aside from 4–10–pager product brochures, they’ve also done white paper designs for us. 

They also designed our infographics. Gallery Design Studio NYC produced 1–2 infographics per month for us. As we moved forward, we got edgier. Caroline (Founder and Creative Director, Gallery Design Studio NYC) and her team took the lead on taking things further. They’ve shown us their expertise and creativity in taking a brief and turning into something that’s visually appealing beyond our brand palette, using imagery, icons, graphics, and animation to tell a story. They’ve also taken an infographic and animated it into video format without a lot of effort or cost by repurposing artwork and concepts, allowing us to go out and repromote it.

Gallery Design Studio NYC also created a set of standardized social media assets that we can go in and tinker with. There’s a value-add piece for us as a client to tinker with and tailor their intellectual property and designs. We reserve their expertise for the times we really need it, but quickly going in and changing an asset for a social media post is something we can do ourselves. Gallery Design Studio NYC has helped us sell services much better in a way that keeps consistency across all regions.

More recently, Gallery Design Studio NYC has been helping us with the production of some short, snappy videos. We provide a draft script, and they help us source a voiceover, taking images and stitching them together, adding graphic design where needed and putting it together in a consistent way. 

Gallery Design Studio NYC also helped us with a short holiday animated video that we sent to all our customers and prospects across the globe. It was a unique piece, and it was fun and playful with nice design elements. We had some good engagement with it in terms of open rates and clickthroughs.

What is the team composition?

We work with one core designer and Caroline. There are a couple of other designers on the team who are drafted as needed. I suspect that they brainstorm and come up with ideas as a team and the design execution piece is handled by Caroline and the other designer we talk to. For example, with the holiday video, there were more brains involved in storyboarding it.

How did you come to work with Gallery Design Studio NYC?

My CMO found them. He was keen on making something fresh and different that felt a lot cleaner and didn’t have an overreliance on stock images. He wanted to move more toward typography and graphics. Knowing my boss and the way he works, he was thorough in his research and narrowed it down to an agency that he felt was the best fit for us long term.

How much have you invested with them?

I’d guess that we spent around $50,000 in 2018. We’ve spent more since then.

What is the status of this engagement?

We started working with Gallery Design Studio NYC at the beginning of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback from our CEO and other leaders in the organization about the look and feel of our content marketing on social is that everything looks like it’s coming from the same wheelhouse and that it’s professional, appealing, with a degree of clickbait. I see that consistency as well. There’s been different thinking and creativity behind each of them, but they look as if they’re from the same brand.

In terms of website and social traffic, we’ve certainly seen a growth comparing 2017’s traffic versus 2018’s. Our conversions and clickthrough from social and on the site are up substantially. We have to attribute some of these designs to Gallery Design Studio NYC.

They can look at a brief, think laterally about what it means, understand the topic, and bring their innovation into the creative execution. One example is a piece we’ve published on whistleblowing and some regulation that’s happening in the US. They captured the sentiment of what we were saying in terms of visuals perfectly. We’ve been really pleased with them.

How did Gallery Design Studio NYC perform from a project management standpoint?

We’re a disparate team, with individual marketing leads sitting in each of the regions and some people at the center. Caroline often gets requests either directly from myself or one of my UK or US colleagues. Sometimes we don’t communicate internally on what we assign to them, but Caroline’s always been flexible. She comes back and resets expectations with us if need be and moves things around if we’re under pressure to get something out of the door quickly. She’s also transparent, and she’s good at connecting with us when we’re not connected and when things need prioritizing. They’ve always met deadlines and were often ahead of them. Their team is never unavailable. Caroline is good at setting expectations and telling us when we can expect something. If we need it earlier, she reprioritizes. 

What did you find most impressive about them?

They’re incredibly accessible and responsive. They want to build a relationship, and I’ve never felt that any ask was too big from their perspective. There’s a real sense that they want us to succeed. Gallery Design Studio NYC is focused on making sure they’re treating all their clients with due care and nurturing the relationship for the longer term.

Are there any areas they could improve?

I follow them on social media where I get a sense of other things they’re doing. They shouldn’t be too modest to show others the breadth and depth of their capabilities.

Do you have any advice for future clients of theirs?

It’s important to be clear with the brief and to put yourselves in their shoes receiving it. Make sure to think through when it’s needed and factor in iterations. It’s important to build in the time for revisions so that both you and Gallery Design Studio NYC have a sense of what the timeline looks like and where there’s wiggle room. If you’re unsure, go back to Caroline to clear things up before putting pen to paper.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Marketing Design for Telecommunications Company

"Responsive and flexible, Gallery Design Studio NYC was a joy to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. - Aug. 2018
Project summary: 

To prepare for a product launch, Design Studio NYC designed a website’s frontend and built its CRM backend. They also built a social media presence and strategy, and they led market and pricing research.

The Reviewer
 
1-10 Employees
 
New York Metro Area
Former Head of Strategy, Telecommunications Company
 
Verified
The Review
Feedback summary: 

The site met all requirements, and Gallery Design Studio NYC’s strategies generated high-quality leads. Their high-quality work, technical expertise, and smooth collaboration exceeded expectations. The team was highly responsive, receptive to feedback, and personable from start to finish.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the former head of strategy for a telecommunications company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gallery Design Studio NYC?

We were launching a new technology for a new market. We needed help designing a website, building a CRM backend, creating a social media presence, and conducting market research in preparation for the launch.

SOLUTION

What was the scope of their involvement?

Gallery Design Studio NYC played three roles in our engagement. The team first designed our customer-facing website and the CRM system that backed it up. As a provisioning and accounting system, the CRM allows customers to view and pay bills, collect receipts, make upgrades, and make service calls.

Second, Gallery Design Studio NYC built our social media presence and implemented a social media strategy. They researched the most efficient way to reach the most people for our advertising spend. They then created a protocol for addressing both current and potential customers to provide product information and correct misperceptions. They also built our social media profiles on Facebook and related platforms, and they developed content in English and Spanish

Third, the team conducted market research. They analyzed our targeted market’s culture to customize our messaging and imagery. They also helped us test various price points to determine the optimal pricing strategy. In addition, Gallery Design Studio NYC introduced us to advertising networks such as closed-circuit advertising in bars and social clubs to inform our marketing strategy.

What is the team composition?

I’m not sure how many people worked on the project in total, but we coordinated with 6–7 people in regular meetings.

How did you come to work with Gallery Design Studio NYC?

We sent out an RFP and interviewed 12 companies. After reviewing each vendor’s portfolio and running through several procedures, we went with Gallery Design Studio NYC. Their team had excellent technical skills, demonstrated flexibility, and offered an international perspective that we found valuable.

How much have you invested with them?

We spent between $200,000–$250,000.

What is the status of this engagement?

We worked together from January–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Gallery Design Studio NYC delivered a large number of high-quality leads very quickly, which surprised us. They also produced a high-quality website with sophisticated functionality.

How did Gallery Design Studio NYC perform from a project management standpoint?

Responsive and flexible, Gallery Design Studio NYC was a joy to work with. They also were patient with our pickier decision makers and receptive to occasionally harsh criticism.

What did you find most impressive about them?

We had a seamless collaboration with their team. They were personable and easy to work with, and the end products exceeded our expectations. I can’t think of anything negative to say about Gallery Design Studio NYC.

Are there any areas they could improve?

No, we have no complaints.

Any advice for potential customers?

Give them the general vision of your business and then listen to their ideas. Gallery Design Studio NYC will present you with creative, forward-thinking ideas that you haven’t thought of. Allowing them to be creative will maximize the quality of your results.

5.0
Overall Score The team left an excellent impression on us. For sure, I’d use them again for future projects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never missed a deadline.
  • 4.5 Cost
    Value / within estimates
    The team accommodated our budget constraints and negotiations.
  • 5.0 Quality
    Service & deliverables
    Gallery Design Studio NYC provided high-quality goods and services.
  • 5.0 NPS
    Willing to refer
    Gallery Design Studio NYC was a group of highly enjoyable creatives.