Custom software development in Boston

Gold
VERIFIED

Galaxy is a web development & mobile app development company established in 1998. With over 1000+ projects delivered to over 200+ clients, we provide technical expertise with 24/7 support.

Our first and most important job: to help our clients understand the totality of the technology landscape and conceive, design, implement, and support solutions that fit their needs – and budgets. 

Area of expertise

  • Mobile apps- Android, iOS and Hybrid (phonegap)
  • Open Source Developement
  • Web development and design
  • Network, support and maintenance
 
Undisclosed
 
$25 - $49 / hr
 
50 - 249
 Founded
1998
Show all +
Boston, MA
headquarters
  • 745 atlantic ave
    Boston, MA 02111
    United States
other locations
  • 75 E W Santa Clara St
    San Jose, CA 95113
    United States
  • 2130 Millennium Dr
    Los Angeles, CA 90094
    United States
  • 78 SW 7th St
    Miami, FL 33130
    United States
  • 1920 McKinney Ave
    Dallas, TX 75201
    United States
  • Indore 452001
    India
  • Madurai 625001
    India

Portfolio

Key clients: 

Staples, Netgear, PTC, TiVo, Sony, Wall Street Journal, Columbia University, 

Custom Software For Patient Monitoring

Brings together all your health care providers. We developed the desktop-based application through which patients and their healthcare providers could connect for routine exams, sick appointments and so on with features like: 

  • Browser-based video conferencing
  • Video encryption for doctor-patient confidentiality
  • In-call device switching support
  • Signal strength
indicators
  • Pause, mute, private messaging
  • Scheduling (create, confirm, cancel, reschedule, etc.)
  • Multi-medical device integration.
  •  

    Construction Software for Contractors

    The software helps contractors discover new opportunities, make better decisions, and drive real results with features like:

    • Centralized inventory management
    • Bid tracker
    • Appointment bookings
    • Resource management
    • Reporting and Analytics.

     

    Custom Jewelry Valuation Solution

    Valoux is modern day storage that keeps your jewelry's past and present, future proof.

    Galaxy Weblinks developed the website with features like real-time valuation, insurance quotes, and membership module.

    Mobile App For Connecting Consumers With Repairmen

    Mobile App For Law Firms

    Event Based Meeting Mobile App

    Mobile App to Connect Doctors and Patients

    Health Insurance Dashboard On Mobile

    Veterinarian Finder Mobile App

    General Knowledge Assessment App

    Custom T-shirt Designing Tool

    We redesigned a t-shirt design tool and added functionalities like: Social media integration, Order Management, Variable Price calculator, Multiple Payment Gateway Integration, etc.

     

    Custom Pendant E-Store

    Online Training Platform

    A global provider of technology platforms and solutions that transform how companies create, operate and service the "things" in the Internet of Things (IoT)

    Apart from the usual training solution capabilities, customized requirements included:

    • Integration with the current Angular2 internal management system.
    • Forum with a lot of gamification rules.
    • Extensive focus on building a
    strong assessment system.
  • The flexibility of selecting specialization aka “course track”.
  • Live audio-video streaming capabilities.
  • Many to many mapping of specializations and courses.
  • Forum integration with the training platform.
  • Adaptive timeline based on the user’s learning pace.
  • Progress-based badges and certifications.
  • Custom LMS, assessment and eLearning Platform

    A customizable software which brings along eLearning solutions to various industry segments. It primarily hosts Learning Management Solution to facilitate online training, e-learning, online quiz, and e-assessments.

    E-commerce Platform for Furniture

    Fundraising Platform

    Custom School Management Software

    Cost Comparison Tool for Patients

    Galaxy Weblinks developed the web app with the following features:

    • Instantly verify coverage information and respond to patient inquiries.
    • Increase patient trust and satisfaction with clear cost information.
    • Clarify financial responsibility and avoid costly billing confusion.
    • Provide real-time cost estimates, based on the patient’s current deductible and
    co-pays.

    Reviews

    Sort by

    Website Development for Digital Marketing Agency

    "Working with them was a pleasure."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Sept. 2018 - July 2019
    Project summary: 

    Galaxy Weblinks built an e-commerce website with specific design requirements. 

    The Reviewer
     
    1-10 Employees
     
    Los Angeles, California
    Drew Mabry
    Founder, Fast & Light LLC
     
    Verified
    The Review
    Feedback summary: 

    Collaborating with Galaxy Weblinks freed the internal team to pursue leads and attend to existing clients. The team was both friendly and proactive. They responded promptly to requests, established an efficient workflow, and made the whole project easy and enjoyable. 

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    Fast & Light LLC is a digital agency focused on e-commerce. We guide clients toward measurable success and focus on achieving their objectives. I'm a founder and partner. 

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Galaxy Weblinks?

    We hired them for web development and e-commerce consultation. 

    What were your goals for this project?

    We wanted to build a great website. 

    SOLUTION

    How did you select this vendor?

    We interviewed multiple vendors. Galaxy Weblinks demonstrated competence and integrity at a competitive price.

    Describe the project and the services they provided in detail.

    Galaxy Weblinks scoped and built a sizable e-commerce site that utilized the Shopify design specs we provided. 

    What was the team composition?

    They had a large team, but we only worked with our account representative and project manager.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    Working with such a skilled team allowed us to search for more business and spend time with existing clients.

    How was project management arranged and how effective was it?

    Their project management was responsive and detailed. They made every requested change quickly and efficiently. Working with them was a pleasure.

    What did you find most impressive about this company?

    Galaxy Weblinks had a "can-do" attitude, which was great.

    Are there any areas for improvement?

    I would have organized our side better, and will do so in the future.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Health & Fitness Chatbot for Fitness App

    "Their ability to take our instructions and understand our requirements was impressive."

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    3.0
    Willing to refer: 
    4.0
    The Project
     
    $10,000 to $49,999
     
    Dec. 2017 - Oct. 2018
    Project summary: 

    Galaxy Weblinks provided development support. They supplied a team of developers to help create a chatbot and performed QA testing on the platform.

    The Reviewer
     
    11-50 Employees
     
    San Diego, California
    CEO, Rock My World
     
    Verified
    The Review
    Feedback summary: 

    The support of Galaxy Weblinks increased the speed and efficiency of the in-house team. The added resources helped continually achieve milestones. Aside from a few coding issues, the team was skilled in managing the workload and producing work that aligns with expectations.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m the CEO of Rock My World Media. We create health & fitness apps.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Galaxy Weblinks?

    We hired Galaxy Weblinks to augment our development team. We needed help accelerating the development of our health and fitness chatbot.

    What were your goals for this project?

    We wanted to deliver key features more quickly and effectively.

    SOLUTION

    How did you select this vendor?

    I selected them from a LinkedIn contractor search.

    Describe the project and the services they provided in detail.

    Galaxy Weblinks provided PHP and Angular JS software development support. They also supported our QA efforts for the completed chatbot.

    What was the team composition?

    The team varied between 3-4 people. They supplied a project manager, a QA teammate, and 1-2 developers.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    With the support of Galaxy Weblinks, we accomplished all of our milestones much quicker than if we only had our in-house resources. Our speed and efficiency increased because of their development assistance.

    How was project management arranged and how effective was it?

    We used Slack & Jira to manage the project. The way they handled the work was effective—all progress was tracked, and they ensured we continually moved forward.

    What did you find most impressive about this company?

    Their ability to take our instructions and understand our requirements was impressive.

    Are there any areas for improvement?

    There were a few instances where the code needed to be refactored and Github was sometimes difficult to use.

    4.0
    Overall Score They are a solid team and we would work with them again.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They did a great job of meeting our deadlines.
    • 3.0 Cost
      Value / within estimates
      Though not the most affordable, they were cost-effective.
    • 4.5 Quality
      Service & deliverables
      They produced high quality work with a few exceptions.
    • 4.0 NPS
      Willing to refer
      Though there may be more cost effective options, I was happy with them.

    Web Platform Dev for Corporate Health Firm

    “They did everything I wanted them to do and made it even better than I thought it could be.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Nov. 2017 - Apr. 2018
    Project summary: 

    After creating a storyboard, Galaxy Weblinks developed a web application that guides users through the process of setting their own wellness strategy based on their goals.

    The Reviewer
     
    1-10 Employees
     
    Birmingham, Michigan
    CEO, Corporate Health Firm
     
    Verified
    The Review
    Feedback summary: 

    The application reduced the process time from 48 hours down to one hour and the user feedback has been positive. Galaxy Weblinks went above and beyond to understand and meet all needs, while their ability to stay on time and on budget despite the changing scope of work earned them trust.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the CEO of a corporate health firm. We're a corporate wellness provider, so we run preventative wellness programs with employers, brokers, and insurance companies.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Galaxy Weblinks?

    We were looking for a company to help us develop a web platform.

    SOLUTION

    What was the scope of their involvement?

    I gave them all the information they needed to create a storyboard. Then, they built an online application that walks people step-by-step through the process of setting a wellness strategy. Users log in and set their goals, after which the app maps out an interactive strategy for them. It was a collaborative process and Galaxy helped me develop my ideas based on the budget I had.

    What is the team composition?

    I had one main point of contact.

    How did you come to work with them?

    I licensed the platform that Galaxy had built for another company and I liked it. I got bids from 4–5 companies, but Galaxy seemed to understand my vision best of all. Their storyboard reflected exactly what I was looking to do and their prices were competitive, so I chose them.

    How much have you invested with them?

    I spent about $30,000.

    What is the status of this engagement?

    I worked with them between November 2017 and April 2018.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    I’ve been able to use the product to help my business grow. The manual process took us about 48 hours and the application reduced that time down to one hour. Those clients who have used the application are very happy with it.

    How did they perform from a project management standpoint?

    They're great communicators and always got back to me immediately. They use a project management portal, so we could log in and communicate about the project. We were working on a tight deadline, but they met it and delivered the product within eight weeks.

    What did you find most impressive about them?

    They finished the project exactly when they had promised, even though the job ended up being a bit bigger than they had expected. They're in India, but we never had any issues with the time zone and they would get on the phone anytime I was available. Also, their English was perfect.

    Are there any areas they could improve?

    I can't think of anything.

    Do you have any advice for potential customers?

    Have a clear idea of what you're trying to build. They're very honest about what they can or can't do and they found the way I didn't know about to handle things.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They were absolutely spot-on with the schedule.
    • 5.0 Cost
      Value / within estimates
      They were on the lower end of the quotes I received. Also, they were very fair with their hourly rate and never charged us for any additional features.
    • 5.0 Quality
      Service & deliverables
      They did everything I wanted them to do and made it even better than I thought it could be.
    • 5.0 NPS
      Willing to refer
      I've recommended them already.

    Website Development for Diversity-Focused Hiring Platform

    “They are committed to diversity, understand our mission, and are really attuned to our team.”

    Quality: 
    4.5
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    June 2017 - Ongoing
    Project summary: 

    Galaxy Weblinks helped create a web app to foster diversity in law firms and legal departments. They managed development, assisted design, and built both front- and backend from scratch.

    The Reviewer
     
    11-50 Employees
     
    Boulder, Colorado
    Senior Manager of Design and Innovation, Hiring Platform
     
    Verified
    The Review
    Feedback summary: 

    The first version of the app has launched with positive results. Galaxy Weblinks are proactive project managers and quickly grasped concepts and goals. They are good partners.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    Our company works with law firms and legal departments to foster diversity through a number of initiatives. We have a sponsorship program, that helps law firms solve inherent diversity issues in the industry. Less than 30% of partners in law firms are women and even fewer are persons of color or LGBTQ+.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Galaxy Weblinks?

    We wanted to create a website or platform for our sponsorship program and needed help developing the technological piece. We had zero experience creating web apps. After considering freelance coders, we decided the project was too big for an individual and needed a full team.

    SOLUTION

    What was the scope of their involvement?

    The program links protegés to support teams. They have specific goals and the platform allows participants to track their results. Galaxy Weblinks was involved in design and development. They built the whole web app from scratch, including a frontend, user interface, and administrative backend. We can make some changes, but it’s not like other standard portals that already exist like Drupal or WordPress. It seems to be something they created themselves.

    What is the team composition?

    We had an initial contact who is stateside and a project manager in India. Both of them are amazing and they oversee the rest of the team in India. I believe there are around five coders who work on our project.

    How did you come to work with Galaxy Weblinks?

    They were recommended to us by a colleague. We looked at several companies, but most were out of our price range. Galaxy Weblinks fit our budget and grasped the concepts we were hoping to implement.

    How much have you invested with them?

    We’ve spent around $30,000–$35,000 so far.

    What is the status of this engagement?

    We started working together in early summer 2017. We launched the pilot program in March 2018 and hope to launch the second version in 2019.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Users are currently in the system helping us test it. We record the number of protegés through Google Analytics and they chart their own goals and points within the system. We’ve turned it into a kind of game.

    We chart who is using the resource section, which has articles and webinars and other options to earn points. We’ve set up a feedback survey, but haven’t seen many results from that yet. We do know our users are active and clicking on our content.

    How did Galaxy Weblinks perform from a project management standpoint?

    Their project management is great. They use a project management tool that I wasn’t familiar with before we started working together. We send them our wish list and they delegate tasks to their team. They reach out proactively to see if we’re ready to move on to the next stage of development and check in to make sure everything is running properly.

    What did you find most impressive about them?

    They really understood our ideas and concepts and were excited about implementing functionality like goal tracking. They are committed to diversity, understand our mission, and are really attuned to our team. I was pleasantly surprised by how quickly they were on board with some of our concepts or wants. That made everything easy.

    Are there any areas they could improve?

    There were a few little design issues that needed tweaking. They don’t necessarily specialize in user interface design, and we didn’t really set any of the budget aside to do that. We may eventually hire an additional designer, but that’s not a real criticism of them. They’re great with the inner workings of the system.

    We never had issues with them grasping the concepts or our needs, but there was a tiny language barrier that mostly manifested in occasional spelling errors. Those were easily fixed.

    Do you have any advice for potential customers?

    Sometimes arranging phone calls is difficult. Though communication through email and the project management system is great, sometimes getting that human voice on the phone is the best way to understand each other. I would recommend more focus on communication throughout the duration of a project.

    4.5
    Overall Score But for a few little issues, they were as close to perfect as they could be.
    • 4.5 Scheduling
      ON TIME / DEADLINES
      They met most of our deadlines. If there were delays, they were usually on our end.
    • 5.0 Cost
      Value / within estimates
      We had a tight budget, but what they delivered looks amazing. The value is incredible.
    • 4.5 Quality
      Service & deliverables
      They were very close to perfect.
    • 5.0 NPS
      Willing to refer
      We would definitely refer them and we had nothing but glowing reviews about them when we first considered them.

    Backend Development for Global Software Company

    "They shine in terms of making sure everyone has what they need, and that we communicate frequently."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    June 2016 - Ongoing
    Project summary: 

    Using Java on the Spring Framework, Galaxy Weblinks developed software for a customized e-learning platform. Key features include an extensive video library. They now support updates to the site.

    The Reviewer
     
    1,001 - 10,000 Employees
     
    Needham, Massachusetts
    Senior Software Development Manager, Global Software Company
     
    Verified
    The Review
    Feedback summary: 

    Course completion rates have improved since Galaxy Weblinks was first engaged, while the user base costs has increased dramatically. Expertise and meticulousness are hallmarks of their work. While communication was sometimes a challenge, efficiency and quality of work generally win the day.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm a software development manager at a global software company. We primarily focus on technology solutions for commercial and industrial use.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Galaxy Weblinks?

    We were trying to revamp how we did online training for customers. We had an idea for an online platform where customers could access various training courses.

    SOLUTION

    What was the scope of their involvement?

    Galaxy Weblinks helped us create a digital e-learning platform where our customers can take training courses. They led software development, implementation, and engineering management of the project. We led the product management and UI design. It’s a Java backend based on the Spring Framework, an AngularJS frontend, and a MySQL database.

    While not a unique engineering challenge, the platform does have a wide scope in terms of required features. Course consumption—having customers enroll and move through different courses—is the primary objective. It’s an enterprise-grade application that houses a lot of content, primarily videos. Customers can login to see their progress, as well as get help from mentors.

    What is the team composition?

    It’s varied, but we’ve worked with between 6–12 developers. We increase or decrease our quarterly contract depending on what we’re planning or what features we need.

    How did you come to work with Galaxy Weblinks?

    We’d worked with them in the past on a project that was smaller in scope. So we had familiarity from that project, and we’d gotten to know the owner a bit. It’s grown from an informal engagement to a fruitful relationship over the last six years.

    How much have you invested with them?

    I can’t disclose the actual number, but we’ve spent more than $100,000.

    What is the status of this engagement?

    This project began in June 2016 and work is ongoing. We released version 1.0 after six months. We've done incremental improvements, adding new features just about every month since. We recently released version 3.0.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Our user base has grown from zero to 14,000 regular users. We've also seen a significant increase in the completion rate of users going all the way through, which has gone from 10% to 16%. That is a very good rate as far as an online course completion goes.

    On a personal level, I've been promoted twice as a result of the success of the project.

    How did Galaxy Weblinks perform from a project management standpoint?

    Their project management performance is exceptional. We have one point person who serves as the primary point of contact for all communications. He does a really good job of keeping everyone organized. He’s willing to challenge us if we come to them with a half-baked concept. He’ll also help us flesh out our ideas. They shine in terms of making sure everyone has what they need, and that we communicate frequently.

    What did you find most impressive about them?

    They're not just trying to get the job done, but they actually want to make the product successful. They ask good questions, and they continually push us to make features that are effective for our actual customers. Other contractors care more about checking the boxes and getting paid. Galaxy Weblinks focuses on growing the business with us.

    Are there any areas they could improve?

    In the early days of the engagement, it took some effort to figure out our relationship. There were some challenges and miscommunications on what was included. It’s not uncommon to have those issues at the start of a project, and we've definitely grown from those experiences.

    Any advice for potential customers?

    If you have someone on your team who has experience in building a web platform, it’s helpful to have them engage with Galaxy Weblinks. That person can also help communicate project details back to stakeholders at your company. It’s really beneficial to have someone who can translate engineering speak to business results.

    5.0
    Overall Score I really enjoy working with their team.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They've made almost every deadline we set.
    • 5.0 Cost
      Value / within estimates
      They deliver good value.
    • 5.0 Quality
      Service & deliverables
      Other than some minor issues, their work has been very good.
    • 5.0 NPS
      Willing to refer

    Web Dev for Exam Practice Firm

    "It was refreshing to have a professional back and forth that always produced a quality outcome." 

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    June 2014 - Ongoing
    Project summary: 

    Galaxy Weblinks designed and developed a website to replace an outdated version. They did SEO on the site and now maintain hosting. They’re currently building a custom program and integrating user feedback.

    The Reviewer
     
    1-10 Employees
     
    Glenville, New York
    Owner, Exam Practice Firm
     
    Verified
    The Review
    Feedback summary: 

    The project represented a pivot towards a digital-focused future. Galaxy Weblinks used constant communication to juggle many changing requirements and excelled at shepherding ideas from conception to implementation. They’re collaborative engagement style led to optimized and refined specifications.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m the owner of a small publishing company that provides testing material to students and instructors across the country. We specialize in Radiography, Radiation Therapy, & Nuclear Medicine, with over 30 different exams and three comprehensive workbooks.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Galaxy Weblinks?

    We needed someone to develop our web-based testing program. We’d always used paper exams or CD's, but with the growing demand for online testing, we needed a new site and program that would allow us to meet that demand.

    What were your goals for this project?

    We wanted to replace our old website with a more dynamic, easy to use website that had a complex but efficient backend. The new website and program were going to change our company in a lot of ways, so our goals were updated often as the project progressed and we received more feedback from our customers.

    SOLUTION

    How did you select this vendor?

    We went through an interview process with multiple web developers and selected Galaxy Weblinks based on a combination of budget flexibility, communication, and their understanding of a clear path to success.

    Can you go into detail about the services they provided and the scope of the project?

    They provided three main services for us. They developed a new website and did SEO to help drive more customers to our page, they hosted our website and now provided server support, and they developed our online testing program from the ground up. The last part is still an ongoing project, but only because we’re still gathering information from customers on how we can improve the program.

    What was the team composition?

    The team was comprised of Galaxy Weblinks employees/developers, which amounted five to 10 people at any given time.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    This project was a complete makeover for our company and we've seen a lot of positive feedback. It's been a learning experience as we've had to change and adapt from how we’d done business for over 25 years, but it was worth it. Each year has been better than the last since the start of the project.

    How was project management arranged and how effective was it?

    Project management was extremely effective; it all came down to communication and working through our ideas. They managed all of the moving parts and a lot of changes—throughout the process—with a high level of communication.

    Galaxy was extremely patient with us. Time after time, they were able to translate our brainstorming sessions into functioning features that were often better than we’d thought of.

    What did you find most impressive about this company?

    Their communication is the most impressive part of the company. Turning our sometimes complicated and fractured ideas into reality came down to listening and understanding our needs. If they didn't understand something, they would always ask for further clarification instead of moving forward on their own.

    It was refreshing to have a professional back and forth that always produced a quality outcome. The project is fluid and ever-changing, but Galaxy always keeps an open line of communication.

    Are there any areas where they can improve?

    I don't think there’s much they need to improve on. I’d just make sure that they keep up the high level of communication to provide the best outcome.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Development & Support for E-Learning Platform

    “Their input, feedback, and dedicated work ethic make our team better.”

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    Dec. 2015 - Ongoing
    Project summary: 

    Galaxy helped an e-learning service develop a management platform to support interactions with individual users and their service distributors. The team used PHP, Java, and CSS on a CodeIgniter framework.

    The Reviewer
     
    11-50 Employees
     
    Boston, Massachusetts
    Senior Manager, E-Learning Platform
     
    Verified
    The Review
    Feedback summary: 

    Galaxy’s efforts have helped bring in revenue by providing a high-performing website to engage users. Their dedication, consistent communication, and valuable input allow for a smooth and productive engagement.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am the senior manager at an e-learning company and platform that produces video content to teach a variety of business skills. Our content can be accessed directly from the website, as well as distributed through resellers.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Galaxy Weblinks?

    Our company was previously a department at a different company. When we branched off into our own organization, we needed a learning management system that acted as both a customer-facing website and a platform for our distributors.

    SOLUTION

    What was the scope of their involvement?

    Galaxy helped us build our platform from scratch. We started working together on a contract basis, where we provided the inputs, they submitted an estimate, then they did that specific task. As we moved forward, the relationship has evolved into a retainer agreement. We have daily calls to discuss the project and their team is collaborating with our internal developers to update the platform. Currently, we are working to optimize some of the existing features.

    The team built the website using PHP, Java, and CSS code on a CodeIgniter framework. The platform itself functions for both individual users and our distributors. Custom branded portals and specific URLs allow both groups to manage the e-learning content for their specific needs. For individual users, we operate under a subscription-based model. We have also sold the system to other companies to help them manage their content.

    What is the team composition?

    We work with a team of 5–15 employees at any given time. The team size and composition vary depending on the task we are working on. When I first started working with their team, we went through a phase of experimenting with different teams. Galaxy moved a senior developer to our project manager and she has remained in that position for over two years, but other positions continue to rotate.

    How did you come to work with Galaxy Weblinks?

    Our CEO had previously signed contracts with Galaxy and I inherited the relationship.

    How much have you invested with them?

    We have spent well over $300,000 so far.

    What is the status of this engagement?

    We started working together in December 2015 and the partnership is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    A large part of our business relies on our website functioning properly, so I would say about a quarter of our revenue is a result of Galaxy’s development efforts. Their work has been consistent throughout my relationship with them. We really appreciate their proactive development approach. The team brainstorms scenarios and examples, then provides us with additional suggestions and solutions to improve our product.

    How did Galaxy Weblinks perform from a project management standpoint?

    I have no issues with Galaxy’s project management. In general, the team gets their work done on time and within the established estimates. They will occasionally miss deadlines, but they will go above and beyond to assure that the task is completed. The team will even work extra hours at no charge.

    What did you find most impressive about them?

    I feel like Galaxy is part of my internal team. Their input, feedback, and dedicated work ethic make our team better.

    Are there any areas they could improve?

    They could work on their ability to estimate projects. Sometimes they underestimate the scope of a task, which is good on the monetary side, but causes issues for our scheduling efforts. Generally, we’ll miss a deadline by a week or so. It is not a consistent problem, but it has happened a few times.

    Any advice for potential customers?

    Their ultimate goal is to make sure their clients are happy, and they will do whatever they can to make that happen. I’ve never had such a balanced, communicative, and positive experience with an outside vendor as I have with Galaxy.

    5.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I have referred them before.

    E-Commerce Dev Support for Online Puzzle Retail

    "They do internal follow-up to make sure the site's actually working, instead of stopping after the coding is done." 

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Mar. 2015 - Ongoing
    Project summary: 

    Galaxy Weblinks performs ongoing website maintenance and occasional improvements. They’ve adjusted checkout procedures, increased an online cart’s ease of use, and revamped a solutions page.

    The Reviewer
     
    1-10 Employees
     
    Saskatchewan, Canada
    VP Marketing, Online Puzzle Retail
     
    Verified
    The Review
    Feedback summary: 

    Sales have increased and site stability has improved since Galaxy Weblinks assumed their role. Their use of a custom communications portal has led to a close partnership where they take ownership of their responsibilities. They also have a flexible style which lets them adjust to customer desires.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the VP of Marketing for an online, puzzle wholesaler, and retailer.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Galaxy Weblinks?

    We needed someone to perform maintenance on our website.

    SOLUTION

    What was the scope of their involvement?

    They do day-to-day maintenance on the backend, looking after code and incorporating any add-ons that we need to make the site better. They've helped us with our checkout page—making it more usable. Right now, they're in the process of redoing our solutions page, to make it better looking. They also did immense work in helping us make it easier to add things to the cart.

    What is the team composition?

    I deal with two people directly: the project manager on an off-and-on basis when I need more detailed stuff done, and a coder that looks after the site on a daily basis. There’s also a backend resource that we don't see who's doing QA and making sure that everything works properly. We only seldom talk to them though.

    How did you come to work with Galaxy Weblinks?

    We did an online search for a mid-sized company that had been around for quite a few years and had a good feedback rating.

    What is the status of this engagement?

    We’ve been working together since March 2015.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    This is what matters: they’ve increased sales and kept the site usable and functional. Their cart improvements brought us a huge increase in sales.

    How did Galaxy Weblinks perform from a project management standpoint?

    We contact each other every day, either through their online web portal or Skype—for more detailed conversations.

    What did you find most impressive about them?

    They do internal follow-up to make sure that the site's actually working, instead of stopping after the coding is done. They're flexible in the sense that if they're not doing it the way we want it done then they'll do it the way we want.

    Are there any areas they could improve?

    I’d like them to challenge our ideas more and tell us if they don’t agree with what we’re planning. They do what we tell them to do, and that can be both good and bad. I’ve only seen one company in 30 years do this, so I understand how hard it is.

    Any advice for potential customers?

    They have a great website communication portal that helps with communication on a day to day basis. If that isn't enough, they'll do phone calls and whatever they need to make sure it works.

    4.5
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Multiple Development Projects for Startup Consultant

    "They never drop the ball, and they focus on ensuring we’re happy."

    Quality: 
    4.5
    Schedule: 
    4.5
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    2010 - Ongoing
    Project summary: 

    Galaxy Weblinks assists with multiple backend development projects, including Android and iOS apps and web platforms. They handle information architecture, database configuration, and API integration.

    The Reviewer
     
    1-10 Employees
     
    Los Angeles, California
    Startup Consultant
     
    Verified
    The Review
    Feedback summary: 

    Every client has been pleased with the excellent quality and prompt, dependable delivery of their projects. Galaxy Weblinks thinks creatively to solve problems and fix issues. Their quick turnarounds, flexible mindset, and extensive development knowledge make them an exceptional partner.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m currently an independent consultant for startups and entertainment entities. My primary specializations are business development and UI/UX design. I normally manage app and web platform development projects.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Galaxy Weblinks?

    I previously used them when my agency was overloaded with other projects, but now I send most of my projects to them once I’ve finished the design. If I fit with one of their projects, then they’ll bring me on. I lead projects that pursue U.S. consumers. That helps clients feel more comfortable with Galaxy Weblinks, since they’re an offshore company.

    SOLUTION

    What was the scope of their involvement?

    I’ve worked on about 20 projects with Galaxy Weblinks, each one with unique frameworks and requirements. I design the projects, compile build instructions, and create prototypes. Once that’s done, Galaxy Weblinks and I review the project requirements and confirm their understanding. After they give me a bid, we normally start development. During a normal scope of work, they handle backend development, database configuration, and architecture. We build from my existing schematic or process flow, making sure that everything works properly and that all the information to be processed or captured is integrated properly.

    We normally collaborate on platforms or apps, which require a lot of backend integration. If we build an app, we develop for both Android and iOS. We also write apps in React Native and others frameworks that allow us to write code once and use it on multiple devices.

    If the project requires any APIs or integrations, they get a mandate and perform research to ensure that the API is integrated properly. If it isn’t, then they create a custom script that captures the information and moves it to the correct database.

    What is the team composition?

    I work directly with three people. My primary contact is always their COO, who is based in Boston. The second is a gentleman who travels between India and the U.S. They also have a project manager based in India. That’s the standard setup for any project.

    How did you come to work with Galaxy Weblinks?

    I first got in touch with them when Facebook apps were extremely popular. My client needed one, so I looked for someone to handle the development and landed on Galaxy Weblinks. I decided on them because of our natural chemistry.

    Although we didn’t build the Facebook app, the relationship grew and we worked on other projects. For our first project, I was building a video platform to compete with a popular humor website. They handled the backend video streaming integration and made the solution responsive.

    How much have you invested with them?

    I’ve spent $100,000–$120,000 on their services.

    What is the status of this engagement?

    I’ve worked with Galaxy Weblinks for years. Our most recent project finished two months ago.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We don’t measure against a benchmark. We base our success on whether the client company stays around, and on how their marketing team supports the product we developed. Both the client and I are happy with the process and results of every project, so we’re 100% successful. I’ve never needed to walk away from a project. They never drop the ball, and they focus on ensuring we’re happy.

    How did Galaxy Weblinks perform from a project management standpoint?

    They’re responsive. If we post a ticket, they finish it within 24 hours; if we need to figure something out, we have a collaborative call with everyone involved in that portion of the project. Everyone has input and makes sure that we meet the goal. If we encounter an obstacle, they figure out how to overcome our constraints.

    Their internal system allows us to post tickets for the project. If a client doesn’t want to use that system, they can use Slack, Confluence, Jira, or anything else that’s standard in the U.S. They adapt to our workflow rather than forcing us to adapt to theirs.

    What did you find most impressive about them?

    I appreciate their willingness to adapt. Galaxy Weblinks is an agile, malleable group. Once I worked with them, I knew that they were capable and knowledgeable. That’s comforting.

    They never try to extract money from the client, and they care about their projects. Some providers overpromise and underdeliver. With Galaxy Weblinks, I never ask “Can they get it done?” or “Are they going to overcharge me?”

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
      There’s a time barrier, but they stay late to accommodate me.
    • 4.0 Cost
      Value / within estimates
      It depends on the work volume. More work always comes at a better price.
    • 4.5 Quality
      Service & deliverables
      Nobody’s perfect, but they’re intuitive, responsive, and detail-oriented.
    • 5.0 NPS
      Willing to refer
      I would refer them without question.

    Dev Partnership for Construction Software Firm

    “They go above and beyond what we ask and make great suggestions for new technologies and solutions.”

    Quality: 
    4.0
    Schedule: 
    4.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Jul. 2014 - Ongoing
    Project summary: 

    Galaxy Weblinks augments the development arm of a construction management company. They work primarily within a Java and PHP stack to integrate functionality and technology into existing platforms.

    The Reviewer
     
    2-10 Employees
     
    Atlanta Metro Area
    Chief Data Scientist, Software Company
     
    Verified
    The Review
    Feedback summary: 

    Galaxy Weblinks works well within an agile system and their consistency makes sprint planning easy. They provide good alternative options when problems arise and they keep bugs to a minimum. They are team players and strong communicators.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    We are a construction management company. We develop software that helps construction companies mitigate risk through intelligence. I’m the chief data scientist.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Galaxy Weblinks?

    We needed more developers who understood what we are trying to accomplish.

    SOLUTION

    What was the scope of their involvement?

    Our industry is very competitive, so I can’t give too much detail of their exact involvement. They work primarily in a Java and PHP stack and we used to use .NET. Some of the technologies included document management, OCR, and resource planning. They helped us integrate other technologies into our platform, including automated time entry and analytics.

    What is the team composition?

    I work with a project manager and a team of developers that fluctuates between three and six, depending on the demand.

    How did you come to work with Galaxy Weblinks?

    They were recommended to us. I gave them a smaller project at the beginning to test their capabilities. They proved themselves and have since become a full-fledged partner.

    How much have you invested with them?

    We’ve spent around $100,000 so far.

    What is the status of this engagement?

    We started working together around July 2014 and the relationship is ongoing. I’ll travel to India to meet with their team in November.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We are a very agile company and plan out sprints each week. We determine how many story points the team can handle, based on their historical track record. They are very consistent and make our planning easy. We couldn’t ask for a better partner. We can anticipate the number of bugs, their cycle time, velocity, and other metrics. They contribute to the platform that captures all that information, deliver what we ask, and document the story within our agile system.

    Bugs are minimal and they understand what we’re trying to do. They ask questions when they don’t understand and provide alternative suggestions when we don’t know how to solve a problem.

    How did Galaxy Weblinks perform from a project management standpoint?

    We use Pivotal Tracker and have daily video calls. We have 15-minute standup meetings each morning where we touch on what they’ve completed and on new action items. Communication is stellar.

    What did you find most impressive about them?

    They ensure great customer satisfaction. If we ever disagree, they are willing to see our point of view so we can come to a mutually beneficial conclusion. We have a great relationship and they work with us to understand us.

    Are there any areas they could improve?

    I can’t think of anything they could do better. We always work through our problems and are constantly discussing ways to resolve issues. They go above and beyond regarding what we ask for and make great suggestions for new technologies and solutions.

    4.5
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
    Verification

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    Verification Level
    Gold
    VERIFIED
    Business Entity
    Status
    Active
    Jurisdiction of Formation
    Massachusetts
    ID
    001255684
    Date of Formation
    Nov 1, 2017
    Payment & Legal Filings
    Bankruptcy
    No
    Tax Lien Filings
    1
    Judgement Filings
    0
    Collections Count
    0
    Last Updated
    Apr 4, 2019
    Client Reviews
    VERIFIED CLIENT REVIEWS
    12
    OVERALL REVIEW RATING
    4.8
    Source
    Clutch
    LAST UPDATED
    July 22, 2019