I build websites that make a big impact.

First, we start off by addressing goals for your website. Once we know what the goals are, we work to provide solutions for those goals.

Second, once your website is ready, we provide hosting and support for your website, push it out and configure it for you, so you don't have to worry about all the technical stuff. We will continue to offer you long term support for your website.

Over time we will watch traffic on your website and measure goals to see if they're working or not. If not, address problems and try again. We can continue this process over time to make sure your website is always achieving it's goals the best it can.

 
$1,000+
 
Undisclosed
 
Freelancer
 Founded
2015
Show all +
Aledo, TX
headquarters
  • Aledo, TX
    United States

Reviews

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Web Design & Maintenance for Glass Company

"In addition to being responsive, their team understands our needs."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2017 - Ongoing
Project summary: 

Galactic Web Services provides ongoing website development and maintenance. They work on a monthly retainer, making any necessary updates or changes to the platform. 

The Reviewer
 
Texas, United States
Katie Boydstun
Office Manager, United Mirror and Glass
 
Verified
The Review
Feedback summary: 

The support and updates have helped the site earn more engagement from users and more potential leads calling the business. The Galactic Web Services team continues to be a strong partner, working well with pre-existing requirements and requiring little project management oversight. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the office manager of a commercial glass company. We supply storefront glass and mirrors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Galactic Web Services?

We hired Galactic Web Services to help maintain our website. 

SOLUTION

What was the scope of their involvement?

On a monthly basis, Galactic Web Services works on our website and maintains the platform. We keep them on retainer to make any changes and update the site. 

What is the team composition?

Justin (Founder, Galactic Web Services) is our main point of contact.

How did you come to work with Galactic Web Services?

Our IT lead used our networking resources and gave us suggestions for our project, including Galactic Web Services.

How much have you invested with them?

We have a monthly retainer with their team, and we’ve spent around $2,500. 

What is the status of this engagement?

We’ve been working together for almost three years. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since starting the engagement with Galactic Web Services, we’ve seen more overall engagement from our customers, including more calls to our business. 

How did Galactic Web Services perform from a project management standpoint?

They’re responsive and get everything done quickly. On a monthly basis, Justin monitors the platform and implements any changes we ask for. If I send an email, Justin addresses our needs quickly. 

What did you find most impressive about them?

In addition to being responsive, their team understands our needs. We’ve had no issues with them. 

Are there any areas they could improve?

There’s nothing that could be improved. If the site needs to go down for a few minutes, Justin makes sure there are no surprises and informs us. 

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer