Be unforgettable.

GA Creative is a Seattle area branding and advertising agency. Every great brand starts with a great story. That’s where we come in.We capture the essence of your brand in your messaging and positioning and look and feel. Then we build interest in your brand through advertising and direct response campaigns that drive leads. We help brands move forward through content marketing, graphic design, website design and development, direct mail marketing, social media and inbound marketing.

We develop smart advertising strategy, messaging, and creative — from audience segmentation to competitive differentiators — for campaigns large and small. 

 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
1984
Show all +
Bellevue, WA
headquarters

Portfolio

Key clients: 

Badgley Phelps Wealth Managers, Community Health Plan of Washington, Microsoft, Northwest Kidney Centers, PACCAR, Providence Digital Innovation, Providence St. Joseph Health, Washington State Department of Health, Washington State Department of Natural Resources, Zemax

 

Protecting against security breaches with Office 365

Data and network security is a primary concern for businesses today. Microsoft enlisted GA Creative to help hone the Office 365 story for partners, IT administrators, and business decision makers who are facing increasing threats of data and network security breaches. From messaging frameworks to datasheets, FAQs to presentation decks, newsletters and blog posts to infographics, we helped illustrate the threat landscape of

cyberattacks and malware as well as the visibility, insights, and proactive cyber defense techniques enabled by Office 365 to reduce the time and money organizations spend on responding to breaches.

“Given that our Office 365 work revolves around time-sensitive cyber security issues, we needed an always-on partner. We found that in GA Creative. They’re dependable, timely, well-informed and responsive – particularly under tight deadlines,” said Haylie Ingman, Contract Project Manager for Microsoft.

Rebrand for Community Health Plan of Washington

Community Health Plan of Washington, a not-for-profit that supports Apple Health and Medicare Advantage plan members, wanted to emphasize the “community” in its name through a bold, real, and meaningful rebrand. Grounded in a stakeholder survey, GA Creative developed a brand strategy that outlined target audience personas, brand attributes, and a messaging framework. To put the brand into action, the creative solution uses the

recognizable mark from the logo overlaid onto images of real moments. For an internal rollout, we wrote and directed a brand video to play on the big screen at the event. The external launch followed with digital videos, radio, billboards, social videos, direct mail, collateral, and more.

“GA was a delight to work with. They were engaged with our team, listened to our needs and pain points, and provided the right solution for us,” said Jan Sheeley, Marketing Strategy and Planning Manager at Community Health Plan of Washington.

Lead generation for Zemax

Zemax, a leading provider of optical design software, wanted a lead generation campaign to support aggressive sales goals. After transforming the brand to prepare for growth, GA Creative established a content marketing strategy to attract optical and mechanical engineers, as well as managers and executives within companies that develop optical products. We wrote and designed a lead generation website for the U.S., Japan, and

China, which included the company’s first blog and blog newsletter. Then we built a content library including eGuides, case studies, videos, and presentations. We planned and managed a media campaign including display and native advertising; content syndication; webinars; white papers; emails; and social media. Plus, we produced all print and online materials and provided communications and marketing support for new product launches.

Since the rebrand and lead generation efforts, Zemax saw revenue grow by 50 percent in just two years.

Website makeover for Bay Shore Systems

Bay Shore Systems, a manufacturer of foundation drill rigs used worldwide, was frustrated with its outdated website. After employee and customer surveys, GA Creative designed a contemporary website that is easier to navigate, provides more information, allows users to compare rig models easily, and sets the company apart with a contemporary look and feel. Elements included: responsive design, optimizing the site for search

(SEO), adding a blog to keep content fresh and having a lead capture form present on every page to build a list of interested followers, tying the site to social media, offering downloadable content such as spec sheets and a brochure, listing events where prospects and customers could connect with the company in person, and making it easier to find a nearby salesperson.

The result is a site that positions this stellar manufacturing company for growth and gives them the foundation they need to market themselves more effectively.
 

Attracting new prospects for Badgley Phelps Wealth Managers

GA Creative helped Badgley Phelps, a 50-year-old wealth management firm in Seattle, rebrand with a new website and fresh look. Their goal was to modernize and better reach a younger target audience while still engaging with existing clients.

The new website was the pillar of the rebrand as the primary call to action for marketing efforts and a platform for industry thought leadership through the blog. The primary goal

was to increase traffic to Badgley.com from new visitors who could be converted to new clients.

Ultimately, website sessions from new visitors increased 50 percent in the first six months of the launch of the updated website. The blog afforded Badgley Phelps the opportunity to easily publish content and add new pages on a regular basis, improving SEO. The 25 total pages added helped to drive a 48 percent increase in traffic from organic search, and a 187 percent increase in sessions from social referral.
 

Reviews

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Design for Outdoor Recreation Interpretive Signs & Logos

"The workflow was very effective and responses were timely. They were very easy to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - June 2019
Project summary: 

GA Creative was tasked with designing a series of unique logos and signs for forested land. The signs would promote community guidelines and values as well as highlighting the land's historical significance.

The Reviewer
 
201-500 Employees
 
Ellensburg, Washington
Volunteer Specialist, Natural Resource Management Agency
 
Verified
The Review
Feedback summary: 

GA Creative delivered the forest panels and logos exactly as requested. Despite the short turnaround time, they managed to complete the project on schedule.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I manage outdoor recreation and coordinate volunteers for a state land/resource management agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GA Creative?

GA Creative developed attractive and informative interpretive panels for a unique state forest block, as well as designed a series of logos to promote the values of the forest and all of the work a community advisory committee has done to guide management of the land.

What were your goals for this project?

We wanted signs that helped explain the uniqueness and significance of the land people are recreating on to begin to foster a relationship with the land and resources. I believe these panels are going to get the job started. In the future, as funding allows, I would like to use them again for more panels.

SOLUTION

How did you select this vendor?

There were a handful of vendors on state contract and GA Creative was the most responsive and really understood what we wanted out of them and the product.

Describe the project in detail.

The project included:

  • An interpretive panel that will be displayed throughout the forest to explain the management goals and strategies
  • An interpretive panel to show the recent industrial history and significance of a specific recreation site 
  • A series of logos to use to help brand the forest and showcase the work of the advisory committee and agencies involved

I worked with an NGO representative who gathered a subcommittee to help come up with ideas for the panels. My job was mostly making sure they fit agency standards and aesthetics, as well as paying invoices. GA Creative developed a plan to complete the tasks we assigned them and stuck to it and our tight timeline.

What was the team composition?

There were two people involved on the vendor side doing the design and they were very responsive and timely.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The panels and logo were delivered to us on time in the formats we needed. The product met our goals.

How effective was the workflow between your team and theirs?

The workflow was very effective and responses were timely. They were very easy to work with.

What did you find most impressive about this company?

They worked within our tight timeframe and did exactly what we asked of them.

Are there any areas for improvement?

The project went well and I can't think of anything I would change.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very easy to schedule and accommodating to our schedules.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Interpretive Designs for Environmental Nonprofit

"They were very quick to implement edits and hand things back to us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - June 2019
Project summary: 

GA Creative created interpretive signage and panels for a community forest. One of the signs includes information about the forest management, while the other gives information about a previous ghost town.

The Reviewer
 
11-50 Employees
 
Seattle, Washington
Nicole Pasi
Community Coordinator, Mountains to Sound Greenway Trust
 
Verified
The Review
Feedback summary: 

GA Creative delivered an exceptional product in just six weeks. The team was patient with the panel involved and explained the design jargon into laymen’s terms. Their willingness to work until their customer is satisfied sets them apart from other vendors.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the regional coordinator for the Upper Yakima Basin, as part of an environmental nonprofit called the Mountains to Sound Greenway Trust. We stretch from Seattle out to Ellensburg in central Washington and cover a million and a half acres of land where we build trails, work with communities to connect members to their natural resources.

We collaborate very closely with land management agencies like the Department of Natural Resources (DNR), Washington Department of Fish & Wildlife, and the Forest Service. In this case, we were working with the DNR. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GA Creative?

DNR acquired grant funding to do interpretive design work at a campsite in the region where we work, in the Teanaway community forest. They had funds they needed to spend specifically on installing kiosks and informational signage for forest management.

They have very limited staff, however, so while they had someone administering the grant, they didn’t have the means to engage the community in determining what narratives we needed to include in that interpretive signage process. We needed to work with the DNR to select messaging, photos, and a general branding approach for the community forest before the deadline for the grant spend down.

SOLUTION

What was the scope of their involvement?

The project involved helping us create a logo for the forest and helping with the design and production of two interpretive signs to be posted at the campsite. One of them included information about the general management of the 50 thousand-acre forest. The other sign had to do with a historic ghost town which no longer exists but used to be located at one of the campsite areas that we wanted people to be more aware of the history of human use in the forest.

We had an interpretive subgroup of community members who worked with us to nail down a bit on themes that we wanted to be communicated, general imagery that we wanted to be associated with the forest, which we shared with GA Creative.

For the logo, they sent us four mockups in terms of design, colors, and fonts; our panel looked at that and picked their favorites, made some suggestions about things they might like to change, and GA Creative turned those around very quickly. They essentially took feedback from our group and incorporated it into their designs at every step. We had three rounds of edits per project.

What is the team composition?

We worked with Sara (Principal, GA Creative) and Karen (Principal, GA Creative).

We worked primarily with Sara. She handled pretty much all of the communication. Karen worked more on the design side of things, whereas Sara handled both the design and the communication.

How did you come to work with GA Creative?

DNR had an existing contract with GA creative. They were one of a couple of vendors that DNR’s graphics department works with. We looked at that because we needed to be expedient about getting those funds spent, so we wanted to work with a vendor that already had the permission to work with DNR. We interviewed several about the project.

We were looking at a couple of firms that had existing contracts with DNR. We were restricting ourselves to those firms because of our sensitive timeline. The reason we selected GA Creative was that we preferred the style of logo samples that they sent us and the style of an interpretive panel they provided, in terms of the colors and use of fonts. We preferred that over the other vendor. We felt GA Creative’s panels and logos felt more welcoming, like a forest, and less like a corporation.

How much have you invested with them?

We’ve invested $10,000–$50,000.

What is the status of this engagement?

Our contract started in April 2019 and we ended in June 2019. They only had about six weeks to turn all of this around.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We were excited about the logo drafts they provided. As I mentioned, they gave us a couple of different styles, layouts, fonts, and color palette choices. They were very quick to implement edits and hand things back to us. In the case of the logo, we were only contracting them for three drafts but they provided the fourth one that they’d whipped up during the process. It provided a good alternative color palette that we were able to pull on, so they were great. The array made it very clear. Everybody came down very solidly on one of the designs but wanted the color palette from a different design. So, it was a clean, sharp, decision. They also provided some cool font alternatives that we got to play around with and the ones that weren’t selected, we were able to recycle into the panel designs.

The panels required a bit more back and forth because there are more moving parts. A lot of regulatory language and photo credits needed to be included, so they were somewhat restricted by what we had to have on there. They did their very best to make it work. When we weren’t 100 percent happy with the first panel design, they took it back, incorporated all of our requests, and provided us with a second draft that we were very pleased with.

How did GA Creative perform from a project management standpoint?

They were great. They presented it all in a way that was accessible members of the interpretive panel, many of whom aren’t graphic designers; they’re community members and we wanted to get their gut responses to these drafts.

We were a little bit scattered with our panel, added to the fact that it was managed between myself and a DNR employee who oversees the grant. They did a great job of following up and reminding us where we had left things with all the other projects that we were juggling, trying to make sure that they were able to get things done in the timeline that we had given them. I have to give them credit for very gently nudging us along to make sure that we were able to finish things within the timeline we’d laid out.

We never met them in person because our team works two hours away from Seattle. We did do a shared viewing walkthrough of the initial project outline so we had one of telecommuting meeting. Other than that, it was all by phone and email.

What did you find most impressive about them?

They were very responsive and offered a very large packet of examples that we had pulled together for logos that we liked from other projects and panel designs that we liked from other parks. I think they did a tremendous job of reviewing that to get a feel of what we were shooting for and distilling a very vague set of directions that our interpretive subcommittee had pulled together for them.

Are there any areas they could improve?

The biggest comment that we got back from our subgroup was that the use of fonts looked like it came out of a word-processor, which makes sense for a first draft. That was the only thing that made people less than pleased on the first round.

Do you have any advice for potential customers?

GA Creative took the wheel on making sure that we stayed engaged the whole way. There were plenty of times during the busy spring and summer months that we got sidetracked, even though we knew we only had a limited time to do this. GA Creative kept us on task, so I can’t criticize them at all when it comes to maintaining engagement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    I can’t really speak to cost, but I think DNR was satisfied with the quality. Things were on the expensive side, but the price was within range.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Sales Presentation Template for AC & UC Solutions Provider

"GA Creative was highly professional and organized."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - June 2018
Project summary: 

GA Creative created a template for a sales presentation with visually-appealing graphics. Account executives gave the presentations to potential clients. 

The Reviewer
 
201-500 Employees
 
Tacoma, Washington
Director of Marketing, UC and AV Managed Services Provider & Systems Integrator
 
Verified
The Review
Feedback summary: 

During each meeting where the presentation template has been used, there’s been excellent feedback. GA Creative’s hardworking and creative team took feedback in stride. Customers can expect a team dedicated to fulfilling their client’s goals.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the director of marketing for a managed services provider and systems integrator that offers world-class solutions for UC, AV, Cloud, voice systems, and networking.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GA Creative?

As a Microsoft & Cisco partner, we needed to build a new sales presentation template with the right visuals. It is for our account executives when they present to a prospective client.

What were your goals for this project?

We needed an impressive sales presentation that is easy for our account executives to use.

SOLUTION

How did you select this vendor?

I worked with GA Creative in the past, so I was familiar with their quality of work.

Describe the project in detail.

We had a series of meetings with managers, subject matter experts, and our designer. GA Creative walked us through the development of the product in stages.

What was the team composition?

There were five people actively involved in the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve used the presentation templates in various client meetings and receive terrific feedback.

How effective was the workflow between your team and theirs?

Our team was always kept in the loop. We received frequent and comprehensive emails, along with quick meetings where our teams touched base. They were receptive to feedback when we saw some of their design examples.

What did you find most impressive about this company?

GA Creative was highly professional and organized. Their team knew exactly what we were looking for visually.

Are there any areas for improvement?

There are none that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Internal Communication Materials for Healthcare Company

"I appreciate their flexibility and willingness to take feedback."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2018 - Dec. 2018
Project summary: 

GA Creative produced a series of internal communication materials for a healthcare organization. Deliverables included training videos, various presentations, and new email and flyer designs.

The Reviewer
 
10,000+ Employees
 
Renton, Washington
Nikki Fleming
Recruiting Manager, Providence St. Joseph Health
 
Verified
The Review
Feedback summary: 

GA Creative successfully delivered effective new materials, helping to facilitate a large internal initiative. Their team exhibited a desire to improve and remain flexible to changing deadlines. They communicate well and are committed to fostering a productive engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the recruiting manager at Providence St. Joseph Health, a large healthcare organization with properties in seven states.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GA Creative?

We engaged GA Creative to provide various communication materials as part of three large talent acquisition initiatives.

What were your goals for this project?

We hoped to launch a system-wide initiative for our internal transfer program.

SOLUTION

How did you select this vendor?

Our marketing team had worked with GA Creative in the past and was confident in their work following a vetting process to determine the scope and our budget.

Describe the project in detail.

We relied on GA Creative to align our communication efforts across various channels. This task involved producing training videos, creating new emails and flyers, and writing and designing presentations.

What was the team composition?

We worked with four people from GA Creative.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final videos were outstanding, and we received great anecdotal feedback from our teams about the work. All deliverables were clear and able to be deployed effectively in the organization.

How effective was the workflow between your team and theirs?

GA Creative was a great vendor to work with. We communicated daily, and they always accommodated our changing deadlines. They worked hard to complete the work. Together, we maintained an effective system for project management.

What did you find most impressive about this company?

They were very communicative and always on time. I appreciate their flexibility and willingness to take feedback.

Are there any areas for improvement?

No, we had an excellent experience.

5.0
Overall Score We can't thank them enough for all of their great work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very accommodating of our schedule.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    All of their work was high-quality and matched what we wanted.
  • 5.0 NPS
    Willing to refer
    I will absolutely recommend them.

Advertising & Promotional Services for Healthcare System

"GA Creative presented an array of solutions and approaches that could suit our project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2005 - July 2015
Project summary: 

During an extensive engagement, GA Creative became the agency of record for a healthcare system—with their primary service including advertising and promotion.  

The Reviewer
 
10,000+ Employees
 
Tacoma, Washington
Vice President of Marketing and Communications, Health System
 
Verified
The Review
Feedback summary: 

GA Creative’s advertising efforts yielded noticeable increases in awareness and customer preference in the marketplace. They proved to be a reliable and imaginative long-term partner. The team offers practical solutions and strives to maintain a healthy working relationship.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the former vice president of marketing and communications for a healthcare system made up of eight hospitals and hundreds of clinics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GA Creative?

We engaged GA Creative to provide service line advertising and promotion services.

What were your goals for this project?

We hoped to increase consumer awareness of our offerings.

SOLUTION

How did you select this vendor?

We initially worked with GA Creative specifically for design services. As their firm grew and developed, we moved more of our business to them until they became our agency of record for all creative services.

Describe the scope of their work in detail.

We relied on GA Creative to develop an advertising strategy, plan and coordinate our media efforts, and evaluate and refine our practices.

What was the team composition?

I worked with the firm's principals and various other team members.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We developed leads for a variety of service lines, and we experienced a significant increase in awareness of and preference for our system.

How effective was the workflow between your team and theirs?

We worked very well together. GA Creative presented an array of solutions and approaches that could suit our project. They partnered with me and my team to polish our ideas in a very collaborative manner.

What did you find most impressive about this company?

GA Creative offers adventurous solutions and a non-pretentious partnership.

Are there any areas for improvement?

No, everything ran very smoothly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I always felt their price was competitive and fair.
  • 5.0 Quality
    Service & deliverables
    They offer excellent creative solutions.
  • 5.0 NPS
    Willing to refer