What evidence can you share that demonstrates the impact of the engagement?
We’re pleased with the service we received. It’s a corporate website where we like to showcase what we do and what kind of products we have. It’s hard to tell how much of an impact it is for the business but the collaboration overall was very good. We’re pleased with what they did for us.
We’re still in contact with them for changes and updates. We are going to keep doing business with them and recommend them to others.
How did The Fuzzy Fish perform from a project management standpoint?
We communicated via email, chats, and phone calls. They were very responsive. Their team has a plan for everything they offered. When we got the quote, it was broken down into stages, and we had to achieve one stage before moving on to the other.
What did you find most impressive about them?
They were dedicated to their work — we were very pleased with the engagement. They were professional and answered all of our needs in the way we expected.
Are there any areas they could improve?
No, if we had to do something different, it’d be on our end. We should have done more of our homework to be ready for the type of process they were implementing in order to be successful. We, as a customer, were not ready for that.