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A mobile future for startups and leading brands.

4.9
18 reviews

Futurist Labs is a mobile and web IT development partner. We have a select number of clients that we build a long term relationship with. As futurists we love working on projects that push the envelope of technology and amaze people about the world they live in. We offer start-up as a service, project based relationships, digital consulting, and teams of dedicated developers.

Every business has a beginning, and ours started with a love of mobile development. Mobile devices are the digital Swiss army knife of our time. The tools, businesses and innovation created from them make life quite magical. We love bringing a project from zero to MVP.

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$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2014
Show all +
Sofia, Bulgaria
headquarters
  • Sofia 1000
    Bulgaria

Portfolio

Key clients: 

L'Oreal, Founder Institute, CODE Hospitality, RunBuk, PopBoardz, Inko, ScoutingZone, Appzio, DealHub, PeerMountain, Stringr, and other start-ups.

Tabex: Ex-smoker Image

Tabex: Ex-smoker

Gamification app for quitting smoking pharmaceutical.

PopBoardz Image

PopBoardz

Non linear visual presentation tool.

RunBuk Image

RunBuk

Marathon participation app with travel agency services.

Mentalist Escape Room Image

Mentalist Escape Room

Escape room tablet companion. Use the app while in the room to get hints and chat with the game master.

L'Oreal Smart Sun Image

L'Oreal Smart Sun

Sun exposure app that photographs the users skin and give recommendations.

Inko Image

Inko

Bringing tattoo lovers and tattoo artists together. Helps artists get business and clients find the artist they want.

HireSkout Image

HireSkout

HR recruitment platform that uses personality triggers to assess potential hires.

getti Image

getti

Loyalty program in shopping malls

L'Oreal Anti-age Booster Image

L'Oreal Anti-age Booster

Location based UV protection recommendations from l'Oreal Paris.

ScoutingZone Image

ScoutingZone

California based startup for university scouts to find high school soccer talent.

Reviews

4.9
18 reviews
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Mobile App Dev for Large Assurance Company

"We already have plans with Futurist Labs to continue evolving the existing product."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - May 2019
Project summary: 

Futurist Labs developed an app for iOS and Android devices to allow an assurance company's customers to manage assurance funds digitally.

The Reviewer
 
11-50 Employees
 
Sofia, Bulgaria
Teodora Gerdjikova
Digital Project Manager, Budeshte
 
Verified
The Review
Feedback summary: 

The app has launched and garnered praise from users and potential partners. Futurist Labs delivered high-quality development work on time and that met all requirements. Excellent communication, an openness to feedback, and a willingness to give suggestions made for a smooth workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Budeshte is an assurance company in Bulgaria and as a manager for digital projects i worked with legal, IT, accounting and Futurist Labs to design the first ever in the country mobile app for online change of assurance funds in Bulgaria with integrated databases, online signature and paperless experience on the side of the user.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

As we were the first to digitalise a process that was done entirely on paper before, we had to come up with architecture and user interface that made sure all regulatory requirements are met, the user experience made sense and deliver all that in a few months.

What were your goals for this project?

Introduce a seamless digital experience for potential customers, who can switch and review their secondary pension fund in one platform.

SOLUTION

How did you select this vendor?

I have worked with Futurist Labs before and their extensive tech knowledge and actual understanding of the business made them the perfect partner to design and create something brand new for the Bulgarian market.

Describe the project in detail.

App development for Android and iOS, two option log in, one for becoming client and the other one if you are client, redesign and rebrand. For the becoming client part there was integration with the company website and then linking the application as well as electronic signature from an external verified provider. For the client part besides reviewing savings in real time, the client could also view all the partners programs of the company that they can use, as well as a virtual discount card that does not require to wait for a plastic one. All that was wrapped in new design, that was also provided by Futurist Labs.

What was the team composition?

6 people from Futurist labs (PM, designer, developers, QA) and the points of contact were great, kept us informed as per contract, as well as asking smart questions and giving suggestions where appropriate. The design work was also above and beyond.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We launched a few weeks ago, for a very specific segment of the assurance market, however media interest has been great, we already have people who downloaded and used the app to transfer ( it is allowed twice a year) and we are seeing heightened interest by partners. We have received some feedback that the process can be better explained, so Futurist Labs helped us place additional information strategically, to make it easier.

How effective was the workflow between your team and theirs?

Communication was great, but we did spend some time before starting work on how we will communicate, how often, iterations, as well as additional work that might pop up. Feedback was given both ways, as to make sure we are not too dry as flow, but also make sure to cover all regulatory requirements. There were also conference calls , but all was always wrapped with an email, so we had a very clear communication.

What did you find most impressive about this company?

Second project i collaborate on with Futurist Labs, we already have plans with the company to continue evolving the existing product.

Are there any areas for improvement?

n/a

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Lifestyle Tracking Platform

"They made us feel like their most important customer."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Apr. 2019
Project summary: 

Futurist Labs developed an iOS mobile app. They formatted an existing user tracking system for mobile and automated previously written data functions into a learning and tracking system.

The Reviewer
 
1-10 Employees
 
New Canaan, Connecticut
Matthew K. Cross
Founder and CEO, LeadershipAlliance.com
 
Verified
The Review
Feedback summary: 

The app has launched and is currently being marketed. Futurist Labs worked to understand customer expectations in order to deliver a functional app in line with the original vision for the product. They kept delivery on schedule with their efficient development and testing.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Leadership Alliance creates strategies for growth and transformation for firms, leaders, teams, and people. We are a collaborative consultancy specializing in strategic planning.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We needed development of our mobile app.

What were your goals for this project?

We wanted an intuitive, easy-to-use app where users can improve their life and work habits.

SOLUTION

How did you select this vendor?

They came recommended by a trusted business colleague.

Describe the project in detail.

They distilled our custom user tracking and upgrade system into an iOS app. This included automating all of our previously hand-written data capture and comparison functions into a seamlessly easy to enter, track and learning system.

What was the team composition?

Mark (CEO, Futurist Labs) was our lead liaison, supported by his internal project and design leads.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re currently marketing the finished app.

How effective was the workflow between your team and theirs?

They were often ahead of us in development and testing, especially when our own team was pulled in different directions on other internal projects. Their management was very effective.

What did you find most impressive about this company?

They really listened to our expectations and it showed in their delivery of an app that reflected our creative vision. They made us feel like their most important customer.

Are there any areas for improvement?

No, we’re very satisfied.

5.0
Overall Score They're like your having your own in-house app development team.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were responsive and on time.
  • 5.0 Cost
    Value / within estimates
    They offered excellent value.
  • 5.0 Quality
    Service & deliverables
    They exceeded our expectations.
  • 5.0 NPS
    Willing to refer
    Absolutely and we already have.

iOS Development for Educational Platform

“Within a single month, Futurist Labs delivered an outstanding app that met our high expectations.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - Ongoing
Project summary: 

Futurist Labs built an iOS app using existing APIs. They were required to create the wireframe models, develop the backend, design the UI, and publish the app on the App Store.

The Reviewer
 
1-10 Employees
 
Sofia, Bulgaria
Mario Nikolov
Frontend Developer, Association Tsiolkovsky
 
Verified
The Review
Feedback summary: 

Futurist Labs only needed a month to transform the innovative app concept into a functioning product. There were a few post-release bugs, but their team resolved the issues promptly. Their phenomenal work validated their reputation as a leading source for high-quality mobile apps.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

I am a web developer at Association Tsiolkovsky, a digital platform that strives to educate the public about space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Futurist Labs?

We wanted to build an iOS platform that looked similar to our website, but with more cutting-edge functionalities. Our overall goal was to reach a broader audience with an easily accessible product.

SOLUTION

What was the scope of their involvement?

Futurist Labs was responsible for executing every stage of the project – from building the wireframes, to developing the front- and backend, to publishing the final product on the App Store. They took advantage of our existing APIs to build the native iOS app. The app has already launched, but they are still working on fixing post-release bugs.

What is the team composition?

Their team was comprised of two iOS developers, a QA specialist, and a project manager.

How did you come to work with Futurist Labs?

After receiving a few personal recommendations, we researched their company online. Their portfolio was extraordinary, so we decided to work with them.

How much have you invested with them?

We have spent less than $50,000 for their services.

What is the status of this engagement?

A bulk of their work was completed in February 2018, but they continue to provide regular support and maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Within a single month, Futurist Labs delivered an outstanding app that met our high expectations. The App Store has approved the latest version, and we expect great success. A few bugs were discovered after the initial launch, but Futurist Labs quickly resolved those issues.

How did Futurist Labs perform from a project management standpoint?

We didn’t realize the amount of work that was required to build the APIs, but they were very patient and worked with us through our difficulties.

What did you find most impressive about them?

The team at Futurist Labs was highly professional, but also incredibly friendly. They keep an open line of communication, which made us feel comfortable during the collaboration. 

Are there any areas they could improve?

There are no troubling areas that stand out.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing Development for Native App Building Platform

"Their strength lies in their people; Futurist Labs has a talented and highly experienced team."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Ongoing
Project summary: 

Futurist Labs acts as a development partner to a native app-building platform. They updated the client-server architecture and improved the iOS and Android codebase to boost performance. The project is ongoing.

The Reviewer
 
11-50 Employees
 
Sofia, Bulgaria
Timo Railo
CTO, Appzio
 
Verified
The Review
Feedback summary: 

The team has so far delivered clean code that impresses internal stakeholders. Futurist Labs’ excellent communication and timely delivery make for a productive workflow. Their team’s technical expertise allows them to do high-quality work and make useful suggestions, both of which create value.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CTO of Appzio. We provide a platform for building native apps entirely with backend code, using PHP or NodeJS.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

Our client app required a great deal of built-in intelligence to meet our users’ requirements. We engaged Futurist Labs to help us improve the platform’s performance.

What were your goals for this project?

We wanted Futurist Labs to turnaround new requests quickly, execute tasks at a high technical level, and use as much of the existing libraries as possible through creative problem-solving.

SOLUTION

How did you select this vendor?

We evaluated several vendors in Bulgaria based on their references, developer expertise, and previous projects. We wanted experienced developers and good communication. We also assessed them using test assignments. Futurist Labs stood out from the competition in every category.

Describe the project in detail.

Our platform allows developers to produce professional apps only viewing the backend. It also has to make sure that both iOS and Android versions of the app work identically. We first met with the Futurist Labs team to discuss the client-server architecture and project requirements. They then got to work improving our mobile client’s large codebase on both the Android and iOS side. 

What was the team composition?

We work with a project manager, an iOS developer, an Android developer, and a mobile client development familiar with both iOS and Android.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our internal team’s senior mobile developer continually evaluates Futurist Labs’ work and been very impressed with the quality of their code. Futurist Labs’ valuable suggestions and timeliness also stand out to us.

How effective was the workflow between your team and theirs?

Futurist Labs is excellent at communication. They are proactive and meet their promised deadlines. We work directly with their technical team.

What did you find most impressive about this company?

Their strength lies in their people; Futurist Labs has a talented and highly experienced team. Every member we’ve worked with has been dedicated to our success.

Are there any areas for improvement?

Futurist Labs could offer some PHP expertise, but we’re highly satisfied with their work so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They meet every deadline.
  • 4.5 Cost
    Value / within estimates
    Some competitors offer lower rates, but Futurist Labs’ ratio of price to quality is unbeatable.
  • 5.0 Quality
    Service & deliverables
    It’s unusual to receive products that are ready to go by the first delivery, but Futurist Labs regularly does just that.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them.

Mobile App Dev for Technology Company

“We provide specifications, and they execute them with skill and efficiency.”

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4.5

Quality: 
5.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Nov. 2018
Project summary: 

Futurist Labs used a provided design to inform the development of iOS and Android versions of a mobile application. The team used Flutter technology in the built, and they’ve delivered two iterations so far.

The Reviewer
 
11-50 Employees
 
Paris, France
Nicolas Korboulewsky
Founder & CTO, AppInMail
 
Verified
The Review
Feedback summary: 

Futurist Labs has delivered pleasing results. The team showed a high level of knowledge and capability in learning a new technology. Overall, they’re an understanding, highly communicative, and committed development partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CTO of AppInMail. We’re developing a new technology that uses email active content (EAC) technology to directly push applications to a user’s individual email address, bypassing multiple registration processes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We needed to implement a specific feature to connect our mobile app’s infrastructure to technology that allows the app to run within an email environment.

What were your goals for this project?

Internally, we don’t have much experience in the mobile space, so we needed assistance from an expert.

SOLUTION

How did you select this vendor?

We searched online for a mobile app specialist. We came across Futurist Labs and tasked them with a basic implementation project with Flutter to assess their skills outside of their developed skillset. They completed that trial to our standards, so we decided to move forward.

Describe the project in detail.

Using a provided design and backend API, Futurist Labs worked with Flutter technology to develop both iOS and Android versions of our mobile app. At this point, they’ve delivered the second iteration.

What was the team composition?

We work with a senior developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re still working toward the final product. At this point, we’re happy with the results.

How effective was the workflow between your team and theirs?

The Futurist Labs team is very capable, quickly developing a well-rounded understanding of my needs. Their command over technology is excellent. We provide specifications, and they execute them with skill and efficiency.

What did you find most impressive about this company?

With their level of communication, they were able to adapt quickly to my needs and understand how we wanted to use Flutter in the development process.

Are there any areas for improvement?

We should follow a more organized workflow, but at this point, we’re almost through the engagement.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They could implement stricter resource management, but it’s fine overall.
  • 3.5 Cost
    Value / within estimates
    They’re not the most competitive price, but I’m satisfied.
  • 5.0 Quality
    Service & deliverables
    They really understood our needs.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them.

App Dev for Equine Health Assessment Tool

“I’m happy with the team because of their attitude and work approach.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Futurist Labs designed and coded a custom diagnostic app that allows users to analyze the impact of equine training workouts. They’ve also built a companion website and provided support.

The Reviewer
 
11-50 Employees
 
Uruguay
Cecilia Tula
Founder & CEO, LARC TEST
 
Verified
The Review
Feedback summary: 

Futurist Labs precisely translated requirements into a high-quality app that has contributed significantly to business growth. The friendly team communicates clearly at all times and have a proactive approach.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

LARC TEST is a diagnostic tool for owners of workhorses. It includes an app, a dashboard system, and a kit.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Futurist Labs?

Our challenge was to implement the app and website in a way that helped our business.

SOLUTION

What was the scope of their involvement?

Futurist Labs developed our diagnostic tool for Android and iOS. It measures horses’ recovery times after workouts using a formula that analyzes several factors, including weight, weather conditions, workout style, and distance. Some of the data can be entered manually, but all of the vitals are sent directly to the app. The results reveal whether the workout was too easy or too hard for the horse, allowing adjustments to be made.

When we started working with Futurist Labs, we had a small budget, so we only built a product to test the market. Since then, they’ve made several improvements to the app, helped us with several projects, and provided support. They also created website profiles so that distributors can see all the horses and the results.

What is the team composition?

We've worked with several designers and developers from Futurist Labs. Since we’re working with a scientific formula, they assigned a person with more expertise in that area.

How did you come to work with Futurist Labs?

My previous business partner knew them. I’ve changed partners, but I continued working with Futurist Labs.

How much have you invested with them?

The total cost has been $65,000, but we’ve slowly started to increase the budget.

What is the status of this engagement?

We started working with Futurist Labs in 2014, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Futurist Labs designed a good UX based on our field testing. They listened well and implemented what we wanted. We’ve grown with them, and they’ve helped us have a stronger business.

How did Futurist Labs perform from a project management standpoint?

They’ve closely followed all of the deadlines for each step. I’ve reviewed and tested everything because that’s the way we work. We have meetings to discuss the designs, logic, functionality, and flow of the product. I can discuss anything with the head of their team.

What did you find most impressive about them?

The communication aspect is the most important thing when working remotely. They always reply to our emails and calls so that we can see that they’re working.

I’m happy with the team because of their attitude and work approach. They’re nice people to work with.

Are there any areas they could improve?

No.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Development for Healthcare Startup

"They brainstormed with us and figured out how to execute our ideas intelligently."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. - Oct. 2018
Project summary: 

Futurist Labs built a website, CMS, and mobile applications for both patients and doctors. They aided with every step, from wireframe design to launch. 

The Reviewer
 
1-10 Employees
 
Sofia, Bulgaria
CEO, Healthcare Startup
 
Verified
The Review
Feedback summary: 

The platform funtioned perfectly and served as a stable, flexible foundation for further growth. Futurist Labs served as consultant and partner through the entire project. They offered valuable suggestions, communicated their progress each day, and created a revolutionary product. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a healthcare startup that delivers doctors on demand for home services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

Futurist Labs built our platform. The project was new and in a complex industry, so they needed to account for many nuances. 

What were your goals for this project?

We’re launching this project soon and expect to be the first in the market to offer an innovative model that departs from traditional healthcare.

SOLUTION

How did you select this vendor?

Futurist Labs received good feedback from our partners and has a local reputation for delivering quality. After meeting the CEO, we were happy with the quality of our relationship and their global view of technology.

Describe the project in detail.

Futurist Labs built a website, a CMS, and native mobile applications for patients and doctors. We designed wireframes during meetings with their designer and held weekly meetings to outline the workflow, user journeys, and management needs. Futurist Labs provided not only execution, but also consulting. They helped us every step of the way.

What was the team composition?    

We had meetings with the CEO, CTO, project manager, and designers. Everyone was competent.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re excited about our launch, which will surely disrupt the system. The platform performs well. We’re already planning to scale it up.

How effective was the workflow between your team and theirs?

We worked closely and shared every step. We communicated every day, either in person or through email. Our point of contact followed up with everything, and individuals contributed when necessary. They became a partner, not just a vendor.

What did you find most impressive about this company?

They’re open-minded, forward-thinking, and thoughtful. They brainstormed with us and figured out how to execute our ideas intelligently. 

Are there any areas for improvement?

I can't think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for HR Software Platform

"The team is fully invested in meeting my needs and giving us an amazing customer experience."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2018 - Ongoing
Project summary: 

Working from Balsamiq wireframes, Futurist Labs designed the UI/UX of a business application. They have participated in nearly every stage of the product development process.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Leanne Langer
Founder & CEO, Remunerati, Inc.
 
Verified
The Review
Feedback summary: 

The stunning UI/UX designs have kept the project on track, attracted customers, and given the in-house team fresh inspiration. Futurist Labs always takes the time to explain their work and make helpful suggestions. Their responsiveness and dedication make them an excellent resource.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO of Remunerati, an HR software startup based in San Francisco. We're in the early phases of product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We hired Futurist Labs to review our Balsamiq wireframes and design the UI/UX of our application. We have an ongoing relationship with them for design and development.

What were your goals for this project?

We wanted to get a head start on developing our app. 

SOLUTION

How did you select this vendor?

We researched vendors in our area and price range, discovered Futurist Labs, and never looked back!

Describe the project in detail.

I began discussions with Futurist Labs before our CTO joined. As a non-technical founder, I didn't have a development perspective. The team spent several hours with me, discussing options, explaining product development, and advising me on my CTO search. We provided our Basalmiq wireframes, which Futurist Labs translated into beautiful tools ready for development.

We went over each page, discussing my expectations and ideas. The designer took that feedback, created a work of art, and delivered it to us for review. After a series of iterations, we agreed on a final version of each design and moved on to the next.

What was the team composition?

The CEO helped us translate my vision to the UI/UX designer. They bridge the gap and help me think through my questions and considerations. At times, their CTO joins calls to advise me on technical topics. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The designs gave us something to show potential customers and industry leaders before we had anything clickable or deployed on the web. Seeing our wireframes come to life in their beautiful designs was an amazing, energizing experience. They gave momentum to our continued progress. Creating these designs and user interactions has helped us move forward quickly and stay on track to meet our deadline. 

How effective was the workflow between your team and theirs?

It's fantastic. Futurist Labs is dedicated to clear and timely communication, even for U.S. clients. I always reach the team within 24 hours of making a request, and it's typically much less time! The CEO's first language is English, so communication isn't an issue.

What did you find most impressive about this company?

Futurist Labs is exceptionally dedicated to delivering the results outlined by their clients. The team is fully invested in meeting my needs and giving us an amazing customer experience. Futurist Labs will always be our partner. We look forward to continuing to work with their incredibly talented and wonderful team.

Are there any areas for improvement?

No experience is perfect, but I can't cite any areas for improvement. Our experience has been great.

5.0
Overall Score I'm excited for Futurist Labs to be our forever partner.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We can always connect with the team within 24 hours of the request.
  • 5.0 Cost
    Value / within estimates
    They're totally worth the investment!
  • 5.0 Quality
    Service & deliverables
    Futurist Labs goes above and beyond our expectations.
  • 5.0 NPS
    Willing to refer
    I'm often asked about development resources, and Futurist Labs is my top recommendation.

iOS & Android App Dev for Hospitality Platform

"Time and again, they've worked with us to find the best solutions to our needs."

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5.0

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - May 2018
Project summary: 

Futurist Labs is developing native iOS and Android versions of an existing app.  They are also refreshing a CMS and backend to make them more dependable, usable, and scalable.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
COO, Hospitality Group
 
Verified
The Review
Feedback summary: 

The new platform's advanced features and attractive UX consistently earn praise from users. Futurist Labs is responsive, efficient, and flexible. They address issues immediately, explain their processes in plain language, and find creative, pragmatic solutions when time and money are tight.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the COO of a UK hospitality media company. Among other things, we run the CODE app, the only dedicated hospitality benefits platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We hired Futurist Labs to develop native iOS and Android versions of an existing app, along with a new backend and CMS.

What were your goals for this project?

The key goal of the project was to deliver much-needed upgrades to our front-and backend offerings. We wanted to improve engagement, reliability, and serviceability, and ultimately lay the foundations for expansion.

SOLUTION

How did you select this vendor?

A personal contact originally introduced me to an alternative supplier based in Bulgaria. Since the nature of the work didn't fit their capabilities, they introduced me to Futurist Labs.

We approached them before this project to discuss support for our existing HTML5 app. We decided on an alternative UK supplier because of concerns about working across the border, but weren't satisfied with the quality of work. We approached Futurist Labs again a year later to engage them on this project.

Describe the project in detail.

Following a number of phone discussions to scope out the work, their CEO and CTO visited our London offices to finalize the project brief and meet the board. After an initial design phase, we hired a separate designer with whom we had an existing relationship to design the new app. Different teams built the two platforms separately, developing the CMS in tandem through continuous, collaborative feedback and improvement.

What was the team composition?

We primarily liaised with the CEO and CTO. When they weren't accessible, we also had direct contact with the lead iOS and Android developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new version of the app has only been live for three weeks, but feedback has been overwhelmingly positive. The UI/UX is vastly improved and the new functionalities—such as geolocation, search, advanced filters, and mapping—have greatly improved the product for our members.

Unsurprisingly, we experienced some teething issues in the first week after going live. We might have avoided some, but we addressed them in good time and fixed all major bugs within a week.

How effective was the workflow between your team and theirs?

Futurist Labs is easy to work with and highly responsive, even outside of normal working hours at key project milestones. Their project management is fairly fluid, since this is our first major project. We primarily use Google Sheets to keep track of workflow.

What did you find most impressive about this company?

Working with the team has been great. After difficulty working with developers in India, it's invaluable to have the process managed and delivered in plain English, especially given our team's lack of technical expertise. Time and again, they've worked with us to find the best solutions to our needs and the most innovative solutions to our requirements.

Are there any areas for improvement?

Since we're new to app development, our inexperience led us to miscommunicate about the scope of work and slip up on the project timeline. When deadlines are more pressured, they could test our builds more before sharing.

However, most of the responsibility for improvement lies with us, not the developers. We're really happy with the current product, and are looking forward to continuing to work with Futurist as we grow.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS and Android Dev for Cyclist Safety App

“Their strength lies in their ability to quickly grasp what we wanted to accomplish.”

See More

4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - May 2018
Project summary: 

Futurist Labs brought a nearly finished mobile app for iOS and Android to completion, creating a live MVP that could be presented to investors. 

The Reviewer
 
1-10 Employees
 
Palmer, Massachusetts
Brent Massey
CEO, Ridar Systems
 
Verified
The Review
Feedback summary: 

Futurist Labs quickly understood the project vision from the start, providing innovative solutions to improve the app’s functionality. Despite time differences, they communicated consistently throughout the process. In the end, their technical skill and enthusiasm set them up for future engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a mobile technology company called Ridar Systems. We’ve developed a cloud-based technology that allows motorcycles and bicycles to be ‘seen’ by automobile and truck drivers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We had a basic working version of our app but needed resources to further develop the technology. We approached Futurist Labs to make our app more functional so that we could launch it on app stores.

What were your goals for this project?

At the time, the system was only about 75% complete. We wanted their team to collaborate with our CTO to enhance the app’s functionality.

SOLUTION

How did you select this vendor?

The CTO and I were both involved in the vetting process. We looked at several vendors before determining that Futurist Labs was the best fit for us. We chose them based on their previous projects, innovative ideas, and can-do attitude.

Describe the project in detail.

They worked closely with us to get our app to an MVP state so that our strategic partners could evaluate it. As they developed the technology, we maintained regular contact to provide input into the progress. The team finished the app for iOS and Android, though we expect to utilize them for most, if not all, future updates.

What was the team composition?

At any given time, we worked with 4–7 individuals, which consisted of two people who oversaw the project and assisted in development. The team size changed with the needs of our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve only recently launched the MVP on the App Store and Google Play, so we don’t have any hard metrics yet. However, we were able to provide our technology to both our strategic partners as well as investors. As we further deploy the app, we’ll be able to better address the needs of our end-users.

How effective was the workflow between your team and theirs?

Futurist Labs kept us in the loop at all times, providing regular updates, addressing questions and changes, and clarifying any inquiries. Despite the fact that they were several hours ahead of us, we never had any real issues with them being an off-shore contractor nor did we encounter any language barriers. They communicated with us through Productive.io.

What did you find most impressive about this company?

Their strength lies in their ability to quickly grasp what we wanted to accomplish. On top of quickly getting up to speed, they also thought outside the box, which allowed us to consider other functionalities that we hadn’t considered previously.

Are there any areas for improvement?

No, nothing comes to mind. They’ve been great to work with, and we anticipate partnering with them for some time to come.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Because they were seven hours ahead of us, we faced some challenges.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer