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    Sofia, Bulgaria
    +359 876606513

A mobile future for startups and leading brands.

4.9
14 reviews

Futurist Labs is a mobile and web IT development partner. We have a select number of clients that we build a long term relationship with. As futurists we love working on projects that push the envelope of technology and amaze people about the world they live in. We offer start-up as a service, project based relationships, digital consulting, and teams of dedicated developers.

Every business has a beginning, and ours started with a love of mobile development. Mobile devices are the digital Swiss army knife of our time. The tools, businesses and innovation created from them make life quite magical. We love bringing a project from zero to MVP.

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$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2014
Futurist Labs Sofia 1797
Bulgaria
+359 876606513

Portfolio

Key clients: 

L'Oreal, Founder Institute, CODE Hospitality, RunBuk, PopBoardz, Inko, ScoutingZone, Appzio, DealHub, PeerMountain, Stringr, and other start-ups.

Tabex: Ex-smoker

Gamification app for quitting smoking pharmaceutical.

PopBoardz

Non linear visual presentation tool.

RunBuk

Marathon participation app with travel agency services.

Mentalist Escape Room

Escape room tablet companion. Use the app while in the room to get hints and chat with the game master.

L'Oreal Smart Sun

Sun exposure app that photographs the users skin and give recommendations.

Inko

Bringing tattoo lovers and tattoo artists together. Helps artists get business and clients find the artist they want.

HireSkout

HR recruitment platform that uses personality triggers to assess potential hires.

getti

Loyalty program in shopping malls

L'Oreal Anti-age Booster

Location based UV protection recommendations from l'Oreal Paris.

ScoutingZone

California based startup for university scouts to find high school soccer talent.

Reviews

4.9
14 reviews
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Mobile App Dev for Technology Company

“We provide specifications, and they execute them with skill and efficiency.”

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4.5

Quality: 
5.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Nov. 2018
Project summary: 

Futurist Labs used a provided design to inform the development of iOS and Android versions of a mobile application. The team used Flutter technology in the built, and they’ve delivered two iterations so far.

The Reviewer
 
11-50 Employees
 
Paris, France
Nicolas Korboulewsky
Founder & CTO, AppInMail
 
Verified
The Review
Feedback summary: 

Futurist Labs has delivered pleasing results. The team showed a high level of knowledge and capability in learning a new technology. Overall, they’re an understanding, highly communicative, and committed development partner.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CTO of AppInMail. We’re developing a new technology that uses email active content (EAC) technology to directly push applications to a user’s individual email address, bypassing multiple registration processes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We needed to implement a specific feature to connect our mobile app’s infrastructure to technology that allows the app to run within an email environment.

What were your goals for this project?

Internally, we don’t have much experience in the mobile space, so we needed assistance from an expert.

SOLUTION

How did you select this vendor?

We searched online for a mobile app specialist. We came across Futurist Labs and tasked them with a basic implementation project with Flutter to assess their skills outside of their developed skillset. They completed that trial to our standards, so we decided to move forward.

Describe the project in detail.

Using a provided design and backend API, Futurist Labs worked with Flutter technology to develop both iOS and Android versions of our mobile app. At this point, they’ve delivered the second iteration.

What was the team composition?

We work with a senior developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re still working toward the final product. At this point, we’re happy with the results.

How effective was the workflow between your team and theirs?

The Futurist Labs team is very capable, quickly developing a well-rounded understanding of my needs. Their command over technology is excellent. We provide specifications, and they execute them with skill and efficiency.

What did you find most impressive about this company?

With their level of communication, they were able to adapt quickly to my needs and understand how we wanted to use Flutter in the development process.

Are there any areas for improvement?

We should follow a more organized workflow, but at this point, we’re almost through the engagement.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They could implement stricter resource management, but it’s fine overall.
  • 3.5 Cost
    Value / within estimates
    They’re not the most competitive price, but I’m satisfied.
  • 5.0 Quality
    Service & deliverables
    They really understood our needs.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them.

App Dev for Equine Health Assessment Tool

“I’m happy with the team because of their attitude and work approach.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Futurist Labs designed and coded a custom diagnostic app that allows users to analyze the impact of equine training workouts. They’ve also built a companion website and provided support.

The Reviewer
 
11-50 Employees
 
Uruguay
Cecilia Tula
Founder & CEO, LARC TEST
 
Verified
The Review
Feedback summary: 

Futurist Labs precisely translated requirements into a high-quality app that has contributed significantly to business growth. The friendly team communicates clearly at all times and have a proactive approach.

BACKGROUND

Introduce your business and what you do there.

LARC TEST is a diagnostic tool for owners of workhorses. It includes an app, a dashboard system, and a kit.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Futurist Labs?

Our challenge was to implement the app and website in a way that helped our business.

SOLUTION

What was the scope of their involvement?

Futurist Labs developed our diagnostic tool for Android and iOS. It measures horses’ recovery times after workouts using a formula that analyzes several factors, including weight, weather conditions, workout style, and distance. Some of the data can be entered manually, but all of the vitals are sent directly to the app. The results reveal whether the workout was too easy or too hard for the horse, allowing adjustments to be made.

When we started working with Futurist Labs, we had a small budget, so we only built a product to test the market. Since then, they’ve made several improvements to the app, helped us with several projects, and provided support. They also created website profiles so that distributors can see all the horses and the results.

What is the team composition?

We've worked with several designers and developers from Futurist Labs. Since we’re working with a scientific formula, they assigned a person with more expertise in that area.

How did you come to work with Futurist Labs?

My previous business partner knew them. I’ve changed partners, but I continued working with Futurist Labs.

How much have you invested with them?

The total cost has been $65,000, but we’ve slowly started to increase the budget.

What is the status of this engagement?

We started working with Futurist Labs in 2014, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Futurist Labs designed a good UX based on our field testing. They listened well and implemented what we wanted. We’ve grown with them, and they’ve helped us have a stronger business.

How did Futurist Labs perform from a project management standpoint?

They’ve closely followed all of the deadlines for each step. I’ve reviewed and tested everything because that’s the way we work. We have meetings to discuss the designs, logic, functionality, and flow of the product. I can discuss anything with the head of their team.

What did you find most impressive about them?

The communication aspect is the most important thing when working remotely. They always reply to our emails and calls so that we can see that they’re working.

I’m happy with the team because of their attitude and work approach. They’re nice people to work with.

Are there any areas they could improve?

No.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Development for Healthcare Startup

"They brainstormed with us and figured out how to execute our ideas intelligently."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. - Oct. 2018
Project summary: 

Futurist Labs built a website, CMS, and mobile applications for both patients and doctors. They aided with every step, from wireframe design to launch. 

The Reviewer
 
1-10 Employees
 
Sofia, Bulgaria
CEO, Healthcare Startup
 
Verified
The Review
Feedback summary: 

The platform funtioned perfectly and served as a stable, flexible foundation for further growth. Futurist Labs served as consultant and partner through the entire project. They offered valuable suggestions, communicated their progress each day, and created a revolutionary product. 

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a healthcare startup that delivers doctors on demand for home services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

Futurist Labs built our platform. The project was new and in a complex industry, so they needed to account for many nuances. 

What were your goals for this project?

We’re launching this project soon and expect to be the first in the market to offer an innovative model that departs from traditional healthcare.

SOLUTION

How did you select this vendor?

Futurist Labs received good feedback from our partners and has a local reputation for delivering quality. After meeting the CEO, we were happy with the quality of our relationship and their global view of technology.

Describe the project in detail.

Futurist Labs built a website, a CMS, and native mobile applications for patients and doctors. We designed wireframes during meetings with their designer and held weekly meetings to outline the workflow, user journeys, and management needs. Futurist Labs provided not only execution, but also consulting. They helped us every step of the way.

What was the team composition?    

We had meetings with the CEO, CTO, project manager, and designers. Everyone was competent.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re excited about our launch, which will surely disrupt the system. The platform performs well. We’re already planning to scale it up.

How effective was the workflow between your team and theirs?

We worked closely and shared every step. We communicated every day, either in person or through email. Our point of contact followed up with everything, and individuals contributed when necessary. They became a partner, not just a vendor.

What did you find most impressive about this company?

They’re open-minded, forward-thinking, and thoughtful. They brainstormed with us and figured out how to execute our ideas intelligently. 

Are there any areas for improvement?

I can't think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for HR Software Platform

"The team is fully invested in meeting my needs and giving us an amazing customer experience."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2018 - Ongoing
Project summary: 

Working from Balsamiq wireframes, Futurist Labs designed the UI/UX of a business application. They have participated in nearly every stage of the product development process.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Leanne Langer
Founder & CEO, Remunerati, Inc.
 
Verified
The Review
Feedback summary: 

The stunning UI/UX designs have kept the project on track, attracted customers, and given the in-house team fresh inspiration. Futurist Labs always takes the time to explain their work and make helpful suggestions. Their responsiveness and dedication make them an excellent resource.

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO of Remunerati, an HR software startup based in San Francisco. We're in the early phases of product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We hired Futurist Labs to review our Balsamiq wireframes and design the UI/UX of our application. We have an ongoing relationship with them for design and development.

What were your goals for this project?

We wanted to get a head start on developing our app. 

SOLUTION

How did you select this vendor?

We researched vendors in our area and price range, discovered Futurist Labs, and never looked back!

Describe the project in detail.

I began discussions with Futurist Labs before our CTO joined. As a non-technical founder, I didn't have a development perspective. The team spent several hours with me, discussing options, explaining product development, and advising me on my CTO search. We provided our Basalmiq wireframes, which Futurist Labs translated into beautiful tools ready for development.

We went over each page, discussing my expectations and ideas. The designer took that feedback, created a work of art, and delivered it to us for review. After a series of iterations, we agreed on a final version of each design and moved on to the next.

What was the team composition?

The CEO helped us translate my vision to the UI/UX designer. They bridge the gap and help me think through my questions and considerations. At times, their CTO joins calls to advise me on technical topics. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The designs gave us something to show potential customers and industry leaders before we had anything clickable or deployed on the web. Seeing our wireframes come to life in their beautiful designs was an amazing, energizing experience. They gave momentum to our continued progress. Creating these designs and user interactions has helped us move forward quickly and stay on track to meet our deadline. 

How effective was the workflow between your team and theirs?

It's fantastic. Futurist Labs is dedicated to clear and timely communication, even for U.S. clients. I always reach the team within 24 hours of making a request, and it's typically much less time! The CEO's first language is English, so communication isn't an issue.

What did you find most impressive about this company?

Futurist Labs is exceptionally dedicated to delivering the results outlined by their clients. The team is fully invested in meeting my needs and giving us an amazing customer experience. Futurist Labs will always be our partner. We look forward to continuing to work with their incredibly talented and wonderful team.

Are there any areas for improvement?

No experience is perfect, but I can't cite any areas for improvement. Our experience has been great.

5.0
Overall Score I'm excited for Futurist Labs to be our forever partner.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We can always connect with the team within 24 hours of the request.
  • 5.0 Cost
    Value / within estimates
    They're totally worth the investment!
  • 5.0 Quality
    Service & deliverables
    Futurist Labs goes above and beyond our expectations.
  • 5.0 NPS
    Willing to refer
    I'm often asked about development resources, and Futurist Labs is my top recommendation.

iOS & Android App Dev for Hospitality Platform

"Time and again, they've worked with us to find the best solutions to our needs."

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5.0

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - May 2018
Project summary: 

Futurist Labs is developing native iOS and Android versions of an existing app.  They are also refreshing a CMS and backend to make them more dependable, usable, and scalable.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
COO, Hospitality Group
 
Verified
The Review
Feedback summary: 

The new platform's advanced features and attractive UX consistently earn praise from users. Futurist Labs is responsive, efficient, and flexible. They address issues immediately, explain their processes in plain language, and find creative, pragmatic solutions when time and money are tight.  

BACKGROUND

Please describe your company and your position there.

I'm the COO of a UK hospitality media company. Among other things, we run the CODE app, the only dedicated hospitality benefits platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We hired Futurist Labs to develop native iOS and Android versions of an existing app, along with a new backend and CMS.

What were your goals for this project?

The key goal of the project was to deliver much-needed upgrades to our front-and backend offerings. We wanted to improve engagement, reliability, and serviceability, and ultimately lay the foundations for expansion.

SOLUTION

How did you select this vendor?

A personal contact originally introduced me to an alternative supplier based in Bulgaria. Since the nature of the work didn't fit their capabilities, they introduced me to Futurist Labs.

We approached them before this project to discuss support for our existing HTML5 app. We decided on an alternative UK supplier because of concerns about working across the border, but weren't satisfied with the quality of work. We approached Futurist Labs again a year later to engage them on this project.

Describe the project in detail.

Following a number of phone discussions to scope out the work, their CEO and CTO visited our London offices to finalize the project brief and meet the board. After an initial design phase, we hired a separate designer with whom we had an existing relationship to design the new app. Different teams built the two platforms separately, developing the CMS in tandem through continuous, collaborative feedback and improvement.

What was the team composition?

We primarily liaised with the CEO and CTO. When they weren't accessible, we also had direct contact with the lead iOS and Android developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new version of the app has only been live for three weeks, but feedback has been overwhelmingly positive. The UI/UX is vastly improved and the new functionalities—such as geolocation, search, advanced filters, and mapping—have greatly improved the product for our members.

Unsurprisingly, we experienced some teething issues in the first week after going live. We might have avoided some, but we addressed them in good time and fixed all major bugs within a week.

How effective was the workflow between your team and theirs?

Futurist Labs is easy to work with and highly responsive, even outside of normal working hours at key project milestones. Their project management is fairly fluid, since this is our first major project. We primarily use Google Sheets to keep track of workflow.

What did you find most impressive about this company?

Working with the team has been great. After difficulty working with developers in India, it's invaluable to have the process managed and delivered in plain English, especially given our team's lack of technical expertise. Time and again, they've worked with us to find the best solutions to our needs and the most innovative solutions to our requirements.

Are there any areas for improvement?

Since we're new to app development, our inexperience led us to miscommunicate about the scope of work and slip up on the project timeline. When deadlines are more pressured, they could test our builds more before sharing.

However, most of the responsibility for improvement lies with us, not the developers. We're really happy with the current product, and are looking forward to continuing to work with Futurist as we grow.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS and Android Dev for Cyclist Safety App

“Their strength lies in their ability to quickly grasp what we wanted to accomplish.”

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - May 2018
Project summary: 

Futurist Labs brought a nearly finished mobile app for iOS and Android to completion, creating a live MVP that could be presented to investors. 

The Reviewer
 
1-10 Employees
 
Palmer, Massachusetts
Brent Massey
CEO, Ridar Systems
 
Verified
The Review
Feedback summary: 

Futurist Labs quickly understood the project vision from the start, providing innovative solutions to improve the app’s functionality. Despite time differences, they communicated consistently throughout the process. In the end, their technical skill and enthusiasm set them up for future engagement.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a mobile technology company called Ridar Systems. We’ve developed a cloud-based technology that allows motorcycles and bicycles to be ‘seen’ by automobile and truck drivers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We had a basic working version of our app but needed resources to further develop the technology. We approached Futurist Labs to make our app more functional so that we could launch it on app stores.

What were your goals for this project?

At the time, the system was only about 75% complete. We wanted their team to collaborate with our CTO to enhance the app’s functionality.

SOLUTION

How did you select this vendor?

The CTO and I were both involved in the vetting process. We looked at several vendors before determining that Futurist Labs was the best fit for us. We chose them based on their previous projects, innovative ideas, and can-do attitude.

Describe the project in detail.

They worked closely with us to get our app to an MVP state so that our strategic partners could evaluate it. As they developed the technology, we maintained regular contact to provide input into the progress. The team finished the app for iOS and Android, though we expect to utilize them for most, if not all, future updates.

What was the team composition?

At any given time, we worked with 4–7 individuals, which consisted of two people who oversaw the project and assisted in development. The team size changed with the needs of our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve only recently launched the MVP on the App Store and Google Play, so we don’t have any hard metrics yet. However, we were able to provide our technology to both our strategic partners as well as investors. As we further deploy the app, we’ll be able to better address the needs of our end-users.

How effective was the workflow between your team and theirs?

Futurist Labs kept us in the loop at all times, providing regular updates, addressing questions and changes, and clarifying any inquiries. Despite the fact that they were several hours ahead of us, we never had any real issues with them being an off-shore contractor nor did we encounter any language barriers. They communicated with us through Productive.io.

What did you find most impressive about this company?

Their strength lies in their ability to quickly grasp what we wanted to accomplish. On top of quickly getting up to speed, they also thought outside the box, which allowed us to consider other functionalities that we hadn’t considered previously.

Are there any areas for improvement?

No, nothing comes to mind. They’ve been great to work with, and we anticipate partnering with them for some time to come.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Because they were seven hours ahead of us, we faced some challenges.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Automated Real Estate Transaction SaaS

“The team always responds promptly despite a seven-hour time zone difference, even outside working hours.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - Ongoing
Project summary: 

Futurist Labs initially built the prototype for real estate transaction program to attract potential investors. Subsequently, they delivered a final product to connect buyers and sellers with live updates.

The Reviewer
 
1-10 Employees
 
Atlanta,GA
Adam Parker
Founder, Harris Parker Limited
 
Verified
The Review
Feedback summary: 

Combining disparate services in the US property sales, the final deliverable is a fully functional streamlined system. It automates transactions specifically tailored to the domestic market. Futurist Labs worked well outside the scope of their responsibility to provide comprehensive transparency.

BACKGROUND

Please describe your company and your position there.

I’m a founder of a SAAS company in the real estate space. Our program automates transactions in real time from start to finish. It connects to each involved party and updates each live event within the transaction as it occurs.

OPPORTUNITY / CHALLENGE

How did you select this vendor?

Our affiliate accelerator/incubator in California recommended using Futurist Labs.

Can you go into detail about the services they provided and the scope of the project?

Our engagement has required Futurist Labs to rapidly gain a comprehensive understanding of U.S. real estate transactions. Thankfully, they’re a team of quick learners. We’ve had problems with other programmers who couldn’t grasp these critical concepts.

What was the team composition?

Futurist Labs dedicates 3-5 resources to our project at any given time. The team collaborates with two of our internal employees.

SOLUTION

Can you share any information that demonstrates the impact that this project has had on your business?

Futurist Labs immediately relays critical updates promptly and consistently to keep everyone in the loop. The program isn’t finished yet, but they keep us abreast of each new development as it occurs.

How was project management arranged and how effective was it?

We mainly communicate via Slack. Our project manager Mark (CEO, Futurist Labs) understands every aspect of our business and is easy to communicate with. He’s extremely responsive and is a reliable liaison to the development team. An easy partner to work with, he accurately conveys all our instructions to the programmers.

What did you find most impressive about this company?

The team always promptly responds to us despite a seven-hour time zone difference, even outside working hours. In multiple instances, they’ve worked during their own vacations. We receive consistent status updates along the way. We really appreciate Futurist Labs transparency, which preempts duplicating any work.

Are there any areas where they can improve?

I can’t think of any notable areas for improvement. We have a great partner in Futurist Labs!

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Futurist Labs immediately relays critical updates promptly and consistently to keep everyone in the loop. The program isn’t finished yet, but they keep us abreast of each new development as it occurs.

How was project management arranged and how effective was it?

We mainly communicate via Slack. Our project manager understands every aspect of our business and is easy to communicate with. He’s extremely responsive and is a reliable liaison to the development team. An easy partner to work with, he accurately conveys all our instructions to the programmers.

What did you find most impressive about this company?

The team always promptly responds to us despite a seven-hour time zone difference, even outside working hours. In multiple instances, they’ve worked during their own vacations. We receive consistent status updates along the way. We really appreciate Futurist Labs transparency, which preempts duplicating any work.

Are there any areas where they can improve?

I can’t think of any notable areas for improvement. We have a great partner in Futurist Labs!

5.0
Overall Score Futurist Labs is top notch!
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They offered flexible scheduling, especially considering the huge time zone difference.
  • 3.5 Cost
    Value / within estimates
    They’ve stuck to the quoted budget for every project.
  • 5.0 Quality
    Service & deliverables
    Their deliverables have a great functionality and flow.
  • 5.0 NPS
    Willing to refer
    GREAT JOB GUYS!

Mobile Ticket Scanning App for Computer Software Company

"I was impressed by the quick turnaround, their deep knowledge of the technology, and the reasonable cost." 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - July 2015
Project summary: 

Futurist Labs developed the mobile version of a ticket scanning system. Required to be simple, user-friendly, and compatible with both iOS and Android platforms, the app features a camera-based scan engine. 

The Reviewer
 
1-10 Employees
 
San Francisco, California
Tyler Mullins
President, MarchingOrder
 
Verified
The Review
Feedback summary: 

Confident and engaged, Futurist Labs worked quickly and efficiently to deliver a flexible, easy-to-use app that has generated consistently increasing sales. The team operated well autonomously, implementing thoughtful, forward-thinking designs and solutions and completing all necessary updates.

BACKGROUND

Please describe your company and your position there.

I am the president of a small software company based in San Francisco that serves the higher education market. We specialize in on-campus events such as commencement ceremonies, offering tools to help schools plan and execute these events seamlessly while enhancing the experience for participants and guests. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We needed a mobile application to scan and validate guest's website-generated event tickets at the door. We had previously been using a web-only scan method, but our clients needed the flexibility and portability of handheld devices.

What were your goals for this project?

Our goal was to develop a downloadable ticket validation scanning app that was user-friendly and required little training, since most of the users would have no exposure to it prior to the event. 

SOLUTION

How did you select this vendor?

Futurist Labs was recommended to my by a mutual acquaintance. In an initial call, Mark (CEO, Futurist Labs) demonstrated a quick and thorough understanding of our project’s needs and was confident they could deliver it on time and within budget. His team provided the framework along with impressive, accurate specifications that were easy to approve. It was a great decision!

Describe the project in detail.

Within days of awarding them the project, we received mockups of the graphics and interface as well as a plan incorporating a camera-based scan engine. The first iteration of the iOS version was completed a week later. A few rounds of testing resulted in some tweaks and improvements, all of which were handled very quickly and gracefully by Futurist. Once the details were finalized in iOS, they ported everything over to the Android version. Futurist has completed all updates required in the three years since launching the original product, and they always do exactly what we need them to. They have a very solid understanding of the issues we encounter, routinely presenting a robust, long-term solution instead of just a temporary fix.

What was the team composition?

Mark is our primary contact with a development team that reports directly to him. I'm unsure of how their internal load is balanced, but all questions from the developers indicate that they are skilled and informed on the project specifics.  

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our clients love the app. It is flexible and easy to use, but also boasts several forward-thinking features to meet any potential issues. Because it requires no specialized equipment to scan tickets at the door, sales of the ticket product have increased dramatically every academic semester. 

How effective was the workflow between your team and theirs?

The workflow was easy and effective. Mark was very responsive by email and open to calls whenever necessary. Once they had a solid grasp on the project, they handled all of the details and had us establish the proper server endpoints for transferring data back and forth. They would ask us poignant questions as needed, but didn't bombard us for details that they could resolve on their own.

What did you find most impressive about this company?

I was impressed by the quick turnaround, their deep knowledge of the technology, and the reasonable cost. They also implemented thoughtful design decisions for both the user-facing features and the system architecture. I highly recommend them to anyone I encounter who needs app development services.

Are there any areas for improvement?

Nothing comes to mind.

5.0
Overall Score These guys rock.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They consistently delivered products before the deadline.
  • 5.0 Cost
    Value / within estimates
    Their price was very reasonable.
  • 5.0 Quality
    Service & deliverables
    Great work! Their quality exceeded expectations.
  • 5.0 NPS
    Willing to refer
    If you're looking for an app developer, stop the hunt now—this is the one.

App Development for Distribution Company

"They are great at openly communicating and being transparent."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2018
Project summary: 

Futurist Labs developed a wireframe and designed the UX/IU of an iOS app that was recently launched. 

The Reviewer
 
11-50 Employees
 
Sofia, Bulgaria
CEO, Distribution Company
 
Verified
The Review
Feedback summary: 

The team was openly honest and easy to work with. They worked very closely on the specific needs of the app and its functions. The final product was high-quality and monitored closely to ensure it was error-free. 

BACKGROUND

Please describe your company and your position there.

I am the CEO of a cosmetic product import and distribution company. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Futurist Labs?

We hired Futurist Labs to build an that app brings beauty professionals to the home for on-demand services. 

What were your goals for this project?

I required a mobile app for customers to book orders, manage payments, and rate beauty professionals. 

SOLUTION

How did you select this vendor?

Futurist Labs have worked with us in the past. They previously designed and developed three websites and an e-commerce shop for us. They have built trust with us over the years and we appreciate their work.

Can you go into detail about the services they provided and the scope of the project?

They discussed the requirements and functions of the app with us. They built a wireframe, estimated the project's scope, and created designs. They programmed the app and managed the project. 

What was the team composition?

We worked with the CEO, CTO, project manager, and frontend and backend iOS/Android developers. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The app is launching now and we are very pleased with the final product. Futurist Labs are on standby to help with any technical issues and have been an ideal tech partner.

How was project management arranged and how effective was it?

We collaborate efficiently on this project. They are great at openly communicating and being transparent.They updated us with progress every two weeks and we were in constant contact with their project manager.

What did you find most impressive about this company?

Futurist Labs always finds a solution for our projects. They are creative in their plans to achieve our business goals. They have connected with our business thoroughly and understand its needs. 

Are there any areas where they can improve?

They have very little to improve and are worth every penny. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Amazon Alexa Skills Dev for Internet Solutions Company

“They’re my choice for a trusted partner when it comes to development and managing projects.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2017 - Ongoing
Project summary: 

Futurist Labs created an MVP with an administrative panel and also utilized Javascript to assist with backend development.

The Reviewer
 
1-10 Employees
 
Bulgaria
Owner, Internet Solutions Company
 
Verified
The Review
Feedback summary: 

An efficient development process and accurate delivery made for an overall positive partnership. Futurist Labs located suitable resources quickly and never engaged in unnecessary communication, all while retaining an honest and respective atmosphere. Their flexibility and cooperability were notable.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a company focused on Internet solutions and services. Our current project revolves around Amazon Alexa skills.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Futurist Labs?

We asked them to help develop a backend system and administrative panel.

SOLUTION

What was the scope of their involvement?

This is the first version of the software, and although it’s an MVP [minimum viable product], it still needed to meet certain criteria. It was important that the project be flexible so that if I decided to change something, it wouldn’t take five more weeks of development.

There is an administrative panel instead of having to go through different developer portals in Amazon. Mostly everything is in one place so that external people or non-developers can work with it. The interface makes it easy to use.

They also used Javascript to assist with backend development.

What is the team composition?

Their team is growing. At the moment, they have 10–13 people. We communicate with Mark [CEO, Futurist Labs] regarding high-level requirements, but we discuss things on a deeper level with Stefan [CTO, Futurist Labs]. He specifies whether something will work, how long it will take, and the cost of development. He monitors everything, but I have a dedicated developer who works closely with me on my project. Once everything is cleared on what he needs to do and how to do it, he starts working on it.

How did you come to work with Futurist Labs?

I met them through a startup accelerator, Founder Institute, which I attended to learn how to start companies. Mark was one of the mentors, and we kept in touch afterward. When I graduated, he was really supportive in providing working space, etc. I knew other developers when I started this project but the trust he had put in me made me choose his company. I could see how they work and what their values were, which aligned with mine. I decided to trust them with my project, and they completed it quickly with good quality.

How much have you invested with them?

We spent $10,000.

What is the status of this engagement?

We started working together in September 2017, and the project is basically complete. We’re now conducting final testing and providing feedback.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything went as planned. I got exactly what I requested, so I’m very happy. They managed to find a developer with the exact skills I was looking for. They were honest in the beginning and informed me that they didn’t have the right person for the project, but found him in a few weeks. The project took 22 days once he started working on it.

How did Futurist Labs perform from a project management standpoint?

Everything was extremely fast and we had no unnecessary communication. We had a few Skype calls to determine final requirements. I also reviewed the work at various points throughout and visited their office. Everything was going according to plan, so they continued. We kept in touch through email and other communication tools.

What did you find most impressive about them?

They are very honest and respectful with their clients and themselves. There were a lot of clauses within the contract which protected the client and takes care of things that may not be thought about, like giving back the licence and data.

They’re very flexible and quick. For example, I’m working in another place during the day, so I have limited time to test. I did testing on a Sunday, and I had to write an email to them because I couldn’t access one of the elements. I immediately received feedback and a new password from them.

They don't just develop, but strive to learn and progress, get better all the time. It’s not a static job because they do more and take time to learn.

Are there any areas they could improve?

I can’t think of anything. I got exactly what I asked for and everything went according to plan.

Do you have any advice for potential customers?

It’s important to accurately identify what is being asked of them, because they deliver quickly.

5.0
Overall Score I’m super happy. They’re my choice for a trusted partner when it comes to development and managing projects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer