What evidence can you share that demonstrates the impact of the engagement?
The MVP is currently in a closed beta period within Apple and Google marketplaces, and so far, we’ve received positive feedback. The team is still working on some development, but so far the app does what it’s supposed to do, so we’re pleased.
We’re going to continue to use Futurist Labs for our development needs in the future.
How did Futurist Labs perform from a project management standpoint?
My background isn’t in tech, but the team has taken care to walk me through processes like taking ownership of the back-end of the site, which was based on Heroku. Throughout the project, we tracked the team’s progress in Jira.
I was originally apprehensive about contracting with an offshore company because I wasn’t sure how the distance would affect our communication. However, it was never an issue and at times even worked to our advantage. For example, if I sent an email with an edit at night, the change would be implemented when I woke up in the morning.
What did you find most impressive about them?
One aspect of their work that we found to be great business practice was their honesty regarding what they would be able to achieve based on the timeline and budget we’d provided them.
Hitting our launch date was a top priority for us, and the team was engaged enough to keep that focus in mind. Whenever we proposed a modification that would take us outside our original agreement, Futurist Labs was upfront about how it would change the project and let us decide if we wanted to proceed or not.
Are there any areas they could improve?
No. Any of the failings were on our part.
Do you have any advice for potential customers?
Have a clear idea of what you want from a design standpoint, because their strengths lie as developers more than as creatives.