Futurist Labs

Can you share any outcomes from the project that demonstrate progress or success?

We’re still working toward the final product. At this point, we’re happy with the results.

How effective was the workflow between your team and theirs?

The Futurist Labs team is very capable, quickly developing a well-rounded understanding of my needs. Their command over technology is excellent. We provide specifications, and they execute them with skill and efficiency.

What did you find most impressive about this company?

With their level of communication, they were able to adapt quickly to my needs and understand how we wanted to use Flutter in the development process.

Are there any areas for improvement?

We should follow a more organized workflow, but at this point, we’re almost through the engagement.

Can you share any outcomes from the project that demonstrate progress or success?

The new version of the app has only been live for three weeks, but feedback has been overwhelmingly positive. The UI/UX is vastly improved and the new functionalities—such as geolocation, search, advanced filters, and mapping—have greatly improved the product for our members.

Unsurprisingly, we experienced some teething issues in the first week after going live. We might have avoided some, but we addressed them in good time and fixed all major bugs within a week.

How effective was the workflow between your team and theirs?

Futurist Labs is easy to work with and highly responsive, even outside of normal working hours at key project milestones. Their project management is fairly fluid, since this is our first major project. We primarily use Google Sheets to keep track of workflow.

What did you find most impressive about this company?

Working with the team has been great. After difficulty working with developers in India, it's invaluable to have the process managed and delivered in plain English, especially given our team's lack of technical expertise. Time and again, they've worked with us to find the best solutions to our needs and the most innovative solutions to our requirements.

Are there any areas for improvement?

Since we're new to app development, our inexperience led us to miscommunicate about the scope of work and slip up on the project timeline. When deadlines are more pressured, they could test our builds more before sharing.

However, most of the responsibility for improvement lies with us, not the developers. We're really happy with the current product, and are looking forward to continuing to work with Futurist as we grow.

Can you share any information that demonstrates the impact that this project has had on your business?

Futurist Labs immediately relays critical updates promptly and consistently to keep everyone in the loop. The program isn’t finished yet, but they keep us abreast of each new development as it occurs.

How was project management arranged and how effective was it?

We mainly communicate via Slack. Our project manager understands every aspect of our business and is easy to communicate with. He’s extremely responsive and is a reliable liaison to the development team. An easy partner to work with, he accurately conveys all our instructions to the programmers.

What did you find most impressive about this company?

The team always promptly responds to us despite a seven-hour time zone difference, even outside working hours. In multiple instances, they’ve worked during their own vacations. We receive consistent status updates along the way. We really appreciate Futurist Labs transparency, which preempts duplicating any work.

Are there any areas where they can improve?

I can’t think of any notable areas for improvement. We have a great partner in Futurist Labs!