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5.0
5 reviews

Future Holidays is a digital experience agency. We strive to create meaningful relationships between brands and their customers through engaging digital experiences. We specialize in Shopify & Wordpress.

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2015
Show all +
San Diego, CA
headquarters

Reviews

5.0
5 reviews
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Commercial Real Estate Website Redesign

"Compared to other vendors, we worked with a far more professional team at Future Holidays."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2018 - Sept. 2018
Project summary: 

Future Holidays coordinated the redesign and launch of a real estate company’s website. After developing wireframes and mock-ups, they delivered test options and implemented feedback into new versions.

The Reviewer
 
1-10 Employees
 
Newport Beach, California
Andrea Lopez
Marketing Coordinator, Provender Partners
 
Verified
The Review
Feedback summary: 

Future Holidays fostered a professional and productive workflow that yielded a website that is reflective of company values. The team was mindful of all timelines and managed to introduce the new site with little downtime. Their open channels of communication made for an easygoing engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the marketing coordinator of a specialized real estate investor and operator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Future Holidays?

We engaged Future Holidays to redesign our website. We wanted to do a better job of reflecting our modern logo and providing our clients with an easier way to find more information about our company.

What were your goals for this project?

We hoped to complete a website redesign quickly and with minimal downtime.

SOLUTION

How did you select this vendor?

We learned of Future Holidays through another agency. Although we considered other vendors, Future Holidays was the best fit for our project because of our anticipated timeframe of completion. It was also evident that they would have little trouble working with our design team.

Describe the project and the services they provided in detail.

We held a kickoff meeting with Future Holidays and our design team to gain a better understanding of the necessary steps in our project. Once we approved the process, wireframes, and mock-ups, Future Holidays began their work in designing and developing our new site and features. They gave us functional versions to test, and we provided feedback for them to make adjustments and improvements. We continued that iterative process until we felt the website was complete and could be launched.

What was the team composition?

We worked with six people from Future Holidays, but certain individuals were more involved than others depending on the workload and specific tasks. Our point of contact was always present, though.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Future Holidays managed to redesign and launch our website without issue. We are proud to have a more professional website that reflects our company and team well.

How was project management arranged and how effective was it?

Our project manager was accommodating and informative. Compared to other vendors, we worked with a far more professional team at Future Holidays. They complied with all deadlines, and though they worked to minimize any foreseeable issues, they were very transparent when communicating those delays.

What did you find most impressive about this company?

We had direct access to the project manager and the wider team assigned to the project as needed. This helped us avoid any directions getting lost or misunderstood when communicating through email. We appreciated having those open lines of communication.

Are there any areas for improvement?

No, we worked very well together. I’d advise future clients to log as many details as possible within a shared document to avoid stray ideas or notes.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Shopify Development for Essential Oils Online Store

“They didn't talk to us in a coding language and explained complex subjects in simple terms.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - June 2018
Project summary: 

Working alongside an in-house design team, Future Holidays custom-coded a Shopify website and provided guidance in terms of the layout. They also assisted with a weekly newsletter.

The Reviewer
 
1-10 Employees
 
San Clemente, California
Jenna Jones
Director Of Marketing & Creative, Edens Garden
 
Verified
The Review
Feedback summary: 

The in-house team is happy with look and feel of the website and expects the profit to increase. Future Holidays went above and beyond to meet all needs, while their ability to guide the process and quickly resolve any issues made them easy to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of marketing and creative at Edens Garden. We're an aromatherapy company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Holidays?

We use Shopify for our e-commerce stores, and we needed a vendor to help us customize our backend.

SOLUTION

What was the scope of their involvement?

Future Holidays redid our whole website. They used a Shopify theme, but they custom-coded each page for us. They also customized our rewards program and made our search options more user-friendly. We have our own design team, but Future Holidays helped us figure out where users are likely to click so that we could put text in the correct places.

What is the team composition?

We mostly interacted with their owner and an account manager, but they had a whole team dedicated to our project.

How did you come to work with Future Holidays?

We interviewed a few different development companies, and Future Holidays seemed the most approachable. They spoke our language and proposed a realistic and practical way of handling things, so we decided they'd be a good fit.

How much have you invested with them?

We spent between $25,000–$50,000.

What is the status of this engagement?

We worked with them between January–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provided a lot of insight into our email newsletter program that goes out every week. It's been a big initiative this year, and it can generate more profit for us as we move forward. They also helped us make our promotions and discounts on the website more user-friendly.

How did Future Holidays perform from a project management standpoint?

They're very straightforward and responsive. If we had changes, they usually got back to us the same day. We used a Trello board to track our projects, and we had weekly calls to go over everything.

What did you find most impressive about them?

They're very friendly and easy to work with. They didn't talk to us in a coding language and explained complex subjects in simple terms. When they suggested an idea, they explained how it'd work for us instead of telling us how it'd work for a different company.

Are there any areas they could improve?

No, we're happy with everything.

Do you have any advice for potential customers?

They're very responsive to feedback, so let them know if there is an issue. They helped us resolve all the issues with the website very quickly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Inbound Marketing Campaigns for Pharma Company

"The team creates value and we enjoy working with them."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Ongoing
Project summary: 

Future Holidays has executed marketing campaigns for Google, social media, and email.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Jordan DiGiorgio
VP Implemenation & Marketing, medifriendRx
 
Verified
The Review
Feedback summary: 

Future Holidays is a responsive and trustworthy partner. They track the campaigns in a highly organized manner. Scheduling is a notable strength.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of implementation and marketing at medifriendRX. We do pharmacy automation dispensing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Holidays?

We hired them for marketing and outreach.

SOLUTION

What was the scope of their involvement?

Future Holidays does marketing campaigns for Google, social media, and email. I’ve collected the list of potential clients’ emails.

What is the team composition?

We work with three people.

How did you come to work with Future Holidays?

Our team received a referral and hired Future Holidays to build our website. As a result of that positive experience, we asked them to submit a bid for a six-month marketing campaign. Their response was concise and clear. We moved forward with that engagement because the team could provide the support we needed.

How much have you invested with them?

We’ve spent $36,000.

What is the status of this engagement?

We started working together in October 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

No, because we haven’t launched yet. Anecdotally, the tea is smart, organized, and responsive.

How did Future Holidays perform from a project management standpoint?

We communicate at least twice a week via email and hold weekly meetings. We trust the team and their expertise.

What did you find most impressive about them?

The team’s Excel spreadsheets are highly organized, detailing the status of each item in the campaign. Not only do they track everything, but also answer our questions quickly.  

Are there any areas they could improve?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are good at scheduling.
  • 5.0 Cost
    Value / within estimates
    The team creates value and we enjoy working with them.
  • 5.0 Quality
    Service & deliverables
    They provide high-quality service. The team is professional and responsive.
  • 5.0 NPS
    Willing to refer

Website Upgrade for Beverage Company

“It's hard to find a transparent company like Future Holidays … .”

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. - Dec. 2018
Project summary: 

Future Holidays updated a website, turning it into a lead generation tool. They made the site mobile responsive and added customer service easy access points to improve the user experience.

The Reviewer
 
11-50 Employees
 
San Diego, California
Josh Cohen
President of E-commerce, Intelligent Blends
 
Verified
The Review
Feedback summary: 

Customers can easily find what they need on both the corporate website and e-commerce channels. Future Holidays went above and beyond to meet all needs, while their transparency and ability to produce high-quality work earned them trust.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the president of e-commerce and the VP of business development at Intelligent Blends. We're a single-serve beverage manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Holidays?

Future Holidays built a WordPress website for us about four years ago. We were looking to update it, so we reached out to them again.

SOLUTION

What was the scope of their involvement?

They turned our old WordPress website, which was an online catalog, into a lead generation tool. They also made the website responsive so that people can view it across different devices.

Our corporate website has the same name as our e-commerce channels, so we were receiving a lot of customer service requests on our corporate website. That was causing frustration for our salespeople. Future Holidays added customer service easy access points, which reduced the number of requests that our sales team has to handle.

What is the team composition?

We mostly worked with Ryan (Creative and UX Consultant, Future Holidays), one developer, and one other member of their team.

How did you come to work with Future Holidays?

I had worked with them previously on a couple of projects, so I knew I could trust them.

How much have you invested with them?

We spent about $15,000.

What is the status of this engagement?

We worked with them between October–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

By putting in a lot of great calls to action and making the website usable across all devices, Future Holidays reduced the friction for the customer. Our customers get where they want to be: they either go shopping, or they go to customer service. Our corporate leads are also directed to the proper place on our corporate website.

How did Future Holidays perform from a project management standpoint?

They're responsive and professional, and they stayed on track with the project. It was a very collaborative process, and we mostly used the phone to communicate.

What did you find most impressive about them?

They do high-quality work. Also, they're personable, honest, and productive. It's hard to find a transparent company like Future Holidays, which would care about bringing in value rather than just spending our money.

Are there any areas they could improve?

No, they never try to sell me on things they don't know, but instead, they help me find someone who knows more. I really appreciate that.

Do you have any advice for potential customers?

I highly recommend them. Once you're in their hands, you're headed in the right direction. They get their work done.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their rates are right in the middle.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd definitely recommend them.

Website Design Support for Branding Agency

“All the clients are happy with their products.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2014 - Ongoing
Project summary: 

Future Holidays provides website design and development, producing WordPress and Shopify sites for third-party clients. They oversee the website projects, assist with creative direction, and advise on the UIs.

The Reviewer
 
1-10 Employees
 
Solana Beach, California
Owner, McCulley Design Lab
 
Verified
The Review
Feedback summary: 

The team always produces excellent websites that are optimized for all devices and meet the client’s requirements in a creative, on-brand, and technically sound way. They are reliable communicators who are able to meet with clients and collaborate well. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a partner at McCulley Design Lab, a multi-disciplinary creative agency specializing in experiential design. We create and bring brands life through naming, brand & brand strategy, packaging, collateral design and the built environment. We work in across many diverse industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Holidays?

I needed a creative partner for clients that need a website designed and executed.

SOLUTION

What was the scope of their involvement?

We’ve worked primarily with WordPress, but they’ve used Shopify as well. Their involvement is quite broad: they set and manage the schedule as part of the initial programming meetings, then keep everything on track. 

They then help with the creative direction and we bounce ideas off of each other. I rely on them quite a bit in this area, especially if we have a heavy workload. They also help with direction for effective UIs.

What is the team composition? 

Ryan (Creative/UX & Shopify Consultant, Future Holidays) is my primary point of contact, but I also work with a project manager.

How did you come to work with Future Holidays?

Most of my collaborations are relationship based. I’ve known Ryan for the last 10 years in a variety of capacities, so when he formed Future Holidays, it was a natural fit. He’s exceptionally detail-oriented and unique in that he understands the technical side of things, but also has a creative eye. That’s of great value to me.

How much have you invested with them?

We’ve spent $80,000–$100,000.

What is the status of this engagement?

We started working together in October 2014 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All the clients are happy with their products. The websites reflect their brands and are effective across all platforms and devices.

How did Future Holidays perform from a project management standpoint?

Ryan is very knowledgeable across a lot of areas, so I position him as a collaborator and he has contact with my clients. They’re really responsive and reliable, and also give timely feedback and input. We communicate via InVision, Google Docs, email, and phone calls. It’s very efficient and there’s a good communication trail.

What did you find most impressive about them?

They’re constantly learning and growing—they’re always coming to the table with new innovations, knowledge of the latest trends, and awareness of how user behaviors can relate to my clients’ success. 

They’re also super organized, reliable with pricing, and look to source new business for me. Ryan is a wealth of information and I have 100% confidence in him when I put him in front of a client. He knows the right questions to ask and when to let me do my part, so he’s great to plug in as a partner. 

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

No.

5.0
Overall Score I’m super happy with them as a partner.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Ten out of ten.