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    San Diego, CA
    619.736.3972

Beautiful websites for inspiring brands.

5.0
2 reviews

Future Holidays is a digital experience agency. We strive to create meaningful relationships between brands and their customers through engaging digital experiences. We specialize in Shopify & Wordpress.

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2015
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San Diego, CA
headquarters

Reviews

5.0
2 reviews
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Website Upgrade for Beverage Company

“It's hard to find a transparent company like Future Holidays … .”

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. - Dec. 2018
Project summary: 

Future Holidays updated a website, turning it into a lead generation tool. They made the site mobile responsive and added customer service easy access points to improve the user experience.

The Reviewer
 
11-50 Employees
 
San Diego, California
Josh Cohen
President of E-commerce, Intelligent Blends
 
Verified
The Review
Feedback summary: 

Customers can easily find what they need on both the corporate website and e-commerce channels. Future Holidays went above and beyond to meet all needs, while their transparency and ability to produce high-quality work earned them trust.

BACKGROUND

Introduce your business and what you do there.

I'm the president of e-commerce and the VP of business development at Intelligent Blends. We're a single-serve beverage manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Holidays?

Future Holidays built a WordPress website for us about four years ago. We were looking to update it, so we reached out to them again.

SOLUTION

What was the scope of their involvement?

They turned our old WordPress website, which was an online catalog, into a lead generation tool. They also made the website responsive so that people can view it across different devices.

Our corporate website has the same name as our e-commerce channels, so we were receiving a lot of customer service requests on our corporate website. That was causing frustration for our salespeople. Future Holidays added customer service easy access points, which reduced the number of requests that our sales team has to handle.

What is the team composition?

We mostly worked with Ryan (Creative and UX Consultant, Future Holidays), one developer, and one other member of their team.

How did you come to work with Future Holidays?

I had worked with them previously on a couple of projects, so I knew I could trust them.

How much have you invested with them?

We spent about $15,000.

What is the status of this engagement?

We worked with them between October–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

By putting in a lot of great calls to action and making the website usable across all devices, Future Holidays reduced the friction for the customer. Our customers get where they want to be: they either go shopping, or they go to customer service. Our corporate leads are also directed to the proper place on our corporate website.

How did Future Holidays perform from a project management standpoint?

They're responsive and professional, and they stayed on track with the project. It was a very collaborative process, and we mostly used the phone to communicate.

What did you find most impressive about them?

They do high-quality work. Also, they're personable, honest, and productive. It's hard to find a transparent company like Future Holidays, which would care about bringing in value rather than just spending our money.

Are there any areas they could improve?

No, they never try to sell me on things they don't know, but instead, they help me find someone who knows more. I really appreciate that.

Do you have any advice for potential customers?

I highly recommend them. Once you're in their hands, you're headed in the right direction. They get their work done.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their rates are right in the middle.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd definitely recommend them.

Website Design Support for Branding Agency

“All the clients are happy with their products.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2014 - Ongoing
Project summary: 

Future Holidays provides website design and development, producing WordPress and Shopify sites for third-party clients. They oversee the website projects, assist with creative direction, and advise on the UIs.

The Reviewer
 
1-10 Employees
 
Solana Beach, California
Owner, McCulley Design Lab
 
Verified
The Review
Feedback summary: 

The team always produces excellent websites that are optimized for all devices and meet the client’s requirements in a creative, on-brand, and technically sound way. They are reliable communicators who are able to meet with clients and collaborate well. 

BACKGROUND

Introduce your business and what you do there.

I’m a partner at McCulley Design Lab, a multi-disciplinary creative agency specializing in experiential design. We create and bring brands life through naming, brand & brand strategy, packaging, collateral design and the built environment. We work in across many diverse industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Holidays?

I needed a creative partner for clients that need a website designed and executed.

SOLUTION

What was the scope of their involvement?

We’ve worked primarily with WordPress, but they’ve used Shopify as well. Their involvement is quite broad: they set and manage the schedule as part of the initial programming meetings, then keep everything on track. 

They then help with the creative direction and we bounce ideas off of each other. I rely on them quite a bit in this area, especially if we have a heavy workload. They also help with direction for effective UIs.

What is the team composition? 

Ryan (Creative/UX & Shopify Consultant, Future Holidays) is my primary point of contact, but I also work with a project manager.

How did you come to work with Future Holidays?

Most of my collaborations are relationship based. I’ve known Ryan for the last 10 years in a variety of capacities, so when he formed Future Holidays, it was a natural fit. He’s exceptionally detail-oriented and unique in that he understands the technical side of things, but also has a creative eye. That’s of great value to me.

How much have you invested with them?

We’ve spent $80,000–$100,000.

What is the status of this engagement?

We started working together in October 2014 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All the clients are happy with their products. The websites reflect their brands and are effective across all platforms and devices.

How did Future Holidays perform from a project management standpoint?

Ryan is very knowledgeable across a lot of areas, so I position him as a collaborator and he has contact with my clients. They’re really responsive and reliable, and also give timely feedback and input. We communicate via InVision, Google Docs, email, and phone calls. It’s very efficient and there’s a good communication trail.

What did you find most impressive about them?

They’re constantly learning and growing—they’re always coming to the table with new innovations, knowledge of the latest trends, and awareness of how user behaviors can relate to my clients’ success. 

They’re also super organized, reliable with pricing, and look to source new business for me. Ryan is a wealth of information and I have 100% confidence in him when I put him in front of a client. He knows the right questions to ask and when to let me do my part, so he’s great to plug in as a partner. 

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

No.

5.0
Overall Score I’m super happy with them as a partner.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Ten out of ten.