It's Bright in Here

Fusionbox is a software development company with offices in Denver, Colorado. Fusionbox is a profitable, debt-free, private organization with over 15 years of operation.

Why Fusionbox?

Fusionbox designs software so that it can be used in the real world. And then changed. And then tweaked. And used some more. And then used by a bunch more people, faster.

We make exceptional software. Exceptional software has to have well-written, spare, and maintainable code.  Exceptional software must be formed so that it can be easily extended in unforeseeable ways.  Exceptional software must be well-architected so that it can scale easily. We’re very, very good at those things.  

But in the end, it’s the interface that matters most to the user.  Exceptional software has to feel natural.  It has to be simple.  It has to be easy.  We take great pains to understand the user of the software, and make the interface that best suits them.  We care about accessibility.  What we’re very good at is making the complex, simple.  We’re experienced at facing complicated data — often way too much data — and creating an interface that makes that data easy to scan.  

 

 
$75,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2001
Show all +
Denver, CO
headquarters
  • 2031 Curtis Street
    Denver, CO 80205
    United States

Portfolio

Key clients: 

FirstBank

Colorado Lottery

Delta Dental

Cummins

Outward Bound

Stanford University

Citywide Banks

Intuit

Reviews

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Custom Online Platform Dev for Strategic Planner

"They elevate their thinking beyond the immediate to the long-term strategy."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2016 - Ongoing
Project summary: 

Fusionbox custom developed an online platform to host strategic planning data. The solution has moved through multiple iterations and releases. 

The Reviewer
 
1-10 Employees
 
Denver, Colorado
Michael Chiarelli
VP of Operations, Paterson Center
 
Verified
The Review
Feedback summary: 

Customer response time has been reduced from a month to three days. Fusionbox’s proactive approach to anticipating product improvements has conserved internal resources. Their ability to ideate solutions has been a notable strength.  The team adheres to all timeline and budget outlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of operations at Paterson Center. We do strategic planning for organizations and individuals. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fusionbox?

We engaged Fusionbox to help us build a custom online platform to host the strategic planning work that we do with clients. 

SOLUTION

What was the scope of their involvement?

The first phase was a discovery process to help them understand what we do on a high level. Then, they asked a bunch of questions about how we hope to use the platform in the initial stages. They also asked about our long-term hopes for the later phases of the platform.

Once they had a good understanding of where we were headed, they built a prototype. Along the way, they asked us to engage multiple parties in demoing different stages and functionalities to ensure the product would be what we actually needed. During the development process, there was a lot of collaboration, dialogue, and reviews.

After our testing phase was established, we moved into the production and release phases. We had a successful initial release, migrating our clients from an archaic system to the cool new system Fusionbox created for us.

Since the initial rollout, we’ve worked with them multiple times to make improvements and add new functionality. Each time, it’s been a condensed version of the original phases with a heavier lift in the beginning. They’re doing a great job of understanding what our needs are, testing different options, asking us to select one, and then moving forward into production.

What is the team composition?

We have one main point of contact at Fusionbox. She does a great job of pulling in different folks depending on the conversation we’re having. For the majority of the time, the team has consisted of one person, but during all hands on deck meetings there can be as many as 8–9 people.

Molly (Digital Project Manager, Fusionbox) guides our work. She pulls in a designer for UX and visual layout services, and she pulls developers to talk about specific technical solutions for our problems.

We also have a great relationship with their billing department. The main billing contact was helpful in connecting us with another firm for a Salesforce customization solution.

How did you come to work with Fusionbox?

We were hoping to find somebody local in the Denver area, so we started asking around. We evaluated a few different organizations. Fusionbox was recommended by another group that had helped us build our website. 

One of the things we really appreciated about Fusionbox was their transparent, open engagement process. Also, their focus on security was one of the factors that put our decision over the edge (we deal with sensitive client information). Mostly, it was their professionalism and relational approach that really won us over.

How much have you invested with them?

We’ve invested about $500,000 so far.

What is the status of this engagement?

We started working together in September 2016, and the partnership is ongoing. We just wrapped up another release last month.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve built in great opportunities for us to expand the original app. Instead of adding new authentication functionality from scratch, we were able to build on work they’d already completed. They'd anticipated needing to move in this direction during earlier stages. Instead of a major overhaul, we only had to tweak the existing product, which saved us money in the long run.

On the customer side, we were able to reduce our customer response time from a month to three days. That has been huge. We commit to a three-day, and we turn it around in a day and a half on average. It’s a night and day difference from our clients’ perspective, and that’s largely based on the comprehensive solution Fusionbox was able to create for us. 

How did Fusionbox perform from a project management standpoint?

Their project management has been really helpful. At the beginning of each project, they give us a couple of options for how we could approach the challenge. They like to under-promise and over-deliver, especially when it comes to the timeframe. They’ve been excellent at sticking to the timeline and budget they laid out in the beginning. 

If there’s ever been a delay or a lag, it’s been a conscious decision on our part to change something (e.g. deciding to add new functionality). From a project management standpoint, those changes have been flawless. 

What did you find most impressive about them?

At every level, we’ve been really impressed with Fusionbox. They have the ability to intuit our needs before we see them. They understand not just our immediate problems, but our long-term problems too. So, they’ve been great at guiding us through the technical aspects of what we don’t fully understand. The team is great at bringing solutions instead of just pointing out problems.

Are there any areas they could improve?

Sometimes when they develop and innovate new processes, we learn about it as it’s unfolding. It’s always an improvement, but sometimes it’s a bit of a surprise (e.g. their method of tracking hours). So, overall, the improvements have been good, but it would be helpful to have better communication surrounding them. 

Do you have any advice for potential customers?

Potential customers should keep an open mind, especially during the discovery process in the beginning. Potential clients don’t need a fully baked idea. They should engage with Fusionbox and let them draw out the bigger questions (e.g. the issue behind the issue) so Fusionbox can uncover new things. They elevate their thinking beyond the immediate to the long-term strategy.

5.0
Overall Score I can’t recommend them highly enough, it’s been a pleasure to work with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have never missed a deadline due to overcommitting. Any time the schedule is pushed back, it’s because of our decisions.
  • 5.0 Cost
    Value / within estimates
    They’re not a cheap or commodity service, but you recognize that you’re paying a premium for premium work. The ROI has been worth it.
  • 5.0 Quality
    Service & deliverables
    They deliver a very high-quality end product, especially from our customers’ standpoint. They consistently meet the deliverable as it was laid out.
  • 5.0 NPS
    Willing to refer
    We would definitely trust their work with any of our clients or our network.

CMS Design & Dev for Local Bank

“We appreciated how attentive they were during the launch process.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2014 - Oct. 2017
Project summary: 

Fusionbox helped to overhaul a banking website, migrating the content to Python. They helped with content planning and organization, then redesigned and developed the site.

The Reviewer
 
201- 500 Employees
 
Denver, Colorado
Steve Ebner
Director of Marketing & PR, Citywide Banks
 
Verified
The Review
Feedback summary: 

Fusionbox delivered a stable, bug-free website that received positive user feedback. The site is easier to navigate and customized to allow for easy ongoing updates by in-house staff. The team’s communication and technical skill added value to the collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing and PR for Citywide Banks, which is a regional bank in Colorado.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fusionbox?

We hired them to redesign our website.

SOLUTION

What was the scope of their involvement?

We totally overhauled our site and moved it to Python. When Fusionbox came onboard, we were reworking some of the content and presented that to their team. They helped us determine the best way to organize our information and then customized our CMS to best emphasize our products and services. They also designed everything in such a way that we’d be able to modify the site in-house after it was built.

What is the team composition?

There were four or five developers on their team.

How did you come to work with Fusionbox?

I received a referral and then looked them up online. Based on what I found, we decided to reach out and set up a meeting. After talking with them, we decided to go forward.

What is the status of this engagement?

The project lasted from December 2014–October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We got a lot of compliments after the new site went live. We saw improved search visibility and an increase in the number of clients that came to our site. With Fusionbox’s guidance, we had a stable site with pages that were easy to navigate. We didn’t run into any bugs. We’ve also been able to continue adding pages and modifying content ourselves, which has helped us keep the site engaging.

How did Fusionbox perform from a project management standpoint?

When we started out, we were communicating monthly via phone and email. As we moved into the production phase, we spoke to them weekly, and sometimes every day. We also used some project management tools during the development phase.

What did you find most impressive about them?

They’re very responsive, and they communicate clearly. We especially appreciated how attentive they were during the launch process.

Are there any areas they could improve?

I don’t recall any issues with them.

Do you have any advice for potential customers?

It’s important to get competing bids, but also to look beyond the price point and understand each team’s process. Try to find some of their other clients and ask how those projects went.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Web projects can be unpredictable and we hit some delays, but they were always very responsive.
  • 5.0 Cost
    Value / within estimates
    I’m very satisfied with how they stuck to their estimates.
  • 5.0 Quality
    Service & deliverables
    Everything exceeded expectations, including product quality, communication, and pricing.
  • 5.0 NPS
    Willing to refer

UI/UX Design & Salesforce Development for Manufacturer

“Fusionbox is a small shop, but they can deliver tremendous results.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

Fusionbox is providing UI/UX design services for multiple development projects. They are currently building an advanced calendar extension for Salesforce.

The Reviewer
 
1,000 - 5,000 Employees
 
Denver, Colorado
Todd Webster
Customer Experience Manager, Hunter Douglas
 
Verified
The Review
Feedback summary: 

Fusionbox is using their impressive design skills to resolve complex workflow issues. The calendar tool is expected to have a significant impact on productivity. Their team’s strong management skills were a great asset to the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Hunter Douglas is a global manufacturer of blinds, shades, and other window treatments. As the manager of business systems, I assist the customer experience team with developing reference materials, specs, and pricing for our products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fusionbox?

We needed a talented UI/UX designer to help us build a robust calendar tool for the Salesforce platform.

SOLUTION

What was the scope of their involvement?

Fusionbox is helping us with several projects, but developing the Salesforce extension is their main priority. The calendar tool will have multiple user paths, an advanced scheduling system, and a search function that filters our dealers by location, roles, and name. Users will be able to access the extension directly via the Salesforce platform. We came up with the calendar’s design and features during a whiteboard session with Fusionbox’s team; they used the ideas to build a prototype wireframe, which they are currently using as a reference to create the calendar tool.

What is the team composition?

Fusionbox assigned a project manager to our account, but we also worked with the VP of strategy and a designer. 

How did you come to work with Fusionbox?

I had worked with them about seven years ago on a similar project, so I knew that they could deliver a clean design and maintain an efficient workflow.

How much have you invested with them?

Overall, we have spent approximately $40,000 on their services.

What is the status of this engagement?

The project kicked off in January 2019. We expect to launch the tool in June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are very impressed with the deliverables that Fusionbox has produced so far. A third-party graphic designer even praised their ability to resolve our workflow issue from a UI/UX perspective. When we launch the calendar tool, we expect our Salesforce experience to improve dramatically; our larger dealers will finally be able to use a single platform for all of their sales needs. 

How did Fusionbox perform from a project management standpoint?

The project manager keeps us informed with weekly status updates, while the designer responds to all of our questions and concerns. In a room full of strong personalities, they facilitated the whiteboard discussion with ease.

What did you find most impressive about them?

Fusionbox is a small shop, but they can deliver tremendous results. Most companies of their size have an amateur approach to business, but their team is highly professional in corporate settings.

Are there any areas they could improve?

They should consider taking more risks in their design work.

Do you have any advice for potential customers?

Our experience with Fusionbox has been very positive, so I highly recommend working with them.

5.0
Overall Score We really enjoy working with Fusionbox.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Although they never missed a deadline, they often kept us in the dark about their progress.
  • 5.0 Cost
    Value / within estimates
    Our focused engagements have been relatively cheap, but worth the outlay.
  • 5.0 Quality
    Service & deliverables
    Fusionbox is giving us exactly what we asked for. Our development team can iterate their work quickly without confusion.
  • 5.0 NPS
    Willing to refer
    I would highly recommend them to any company looking to outsource a project.

Web & Mobile App Development for State Lottery

"They've always done a wonderful job of planning and keeping projects on track."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
July 2015 - Ongoing
Project summary: 

Fusionbox provides web and app development services for client projects as needed, conducting discovery, design, development, user testing, and maintenance. 

The Reviewer
 
11- 50 Employees
 
Denver, Colorado
Ethan Nosky
Account Manager, Cactus Marketing Inc.
 
Verified
The Review
Feedback summary: 

Fusionbox continuously improves the web and mobile app product they've developed. In addition to creating a high-quality, user-friendly platform, they also pay close attention to details, budgets, and timelines. Their customer-centric, proactive attitude continues to add value to the business.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the account manager at Cactus Marketing Inc., a full-service advertising agency based in Denver, Colorado.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fusionbox?

We reached out to Fusionbox to partner with us in hosting and managing the state's lottery, including its web and mobile platforms. 

SOLUTION

What was the scope of their involvement?

Fusionbox initially conducted a review and discovery phase of the previous website, going over a plan forward for ways to enhance the platform. They then rebuilt both the website and mobile app from scratch. They've also conducted user experience testing after a recent initiation to update and enhance the mobile app they originally built. 

What is the team composition? 

We've regularly worked with 10 people over the years, who provide ongoing insight and leadership on the project.

How did you come to work with Fusionbox?

We underwent an RFP process and were most impressed by Fusionbox's proposal.

How much have you invested with them?

We've invested over $1 million in total. 

What is the status of this engagement?

We've been working with them since July 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fusionbox has helped us significantly improve our platform over the years, increasing user downloads and engagement in the process. The consumer testing they recently conducted also provided a lot of great insight into ways we can improve the functionality of the app. 

How did Fusionbox perform from a project management standpoint?

They've always done a wonderful job of planning and keeping projects on track. They are very detail-oriented and conscious of our budget and timelines. They're also transparent and proactive when it comes to problem-solving as issues arise. During the development phase, we were in touch with their team daily and remain in close communication through regular meetings to this day. 

What did you find most impressive about them?

Their team is great about explaining the more complicated processes and intricacies of web development to our clients while providing them with a strong sense of security and support. 

Are there any areas they could improve?

There's nothing off the top of my head–they've been a really great partner overall.

Do you have any advice for potential customers?

As with any vendor relationship, make sure that all objectives and desires are clearly communicated from the start. 

5.0
Overall Score We've had a great relationship with them for years.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They're great at setting realistic schedules that work for everyone.
  • 5.0 Cost
    Value / within estimates
    They've been flexible around our budget.
  • 5.0 Quality
    Service & deliverables
    They've always met or exceeded expectations, improving our relationships with our customers.
  • 5.0 NPS
    Willing to refer
    Fusionbox lives up to our client's expectations, so we'd definitely recommend them.

Django & React Dev of Digital Learning Program

“We have a business because of Fusionbox.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - Ongoing
Project summary: 

Fusionbox completed backend development using Django to launch a learning program. They are currently expanding the program’s paid offerings and creating a web app by migrating the frontend to React.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Ross Brodie
CEO, Emotional ABCs
 
Verified
The Review
Feedback summary: 

The program Fusionbox launched has garnered over 25,000 users, and the work they are currently pursuing will further expand business opportunities. They provide excellent project management, including detailed roadmaps and great communication. The accessible team provides insightful advice.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Emotional ABCs, an online emotional skills development program for children ages 4–11. We sell individual family subscriptions and offer a free version for schools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fusionbox?

Initially, our program consisted of a website that sold DVDs, CDs, booklets, stickers, and other tangible resources. We were working on transitioning into a digital program with an individual developer for two years, but their company was acquired. We hired Fusionbox to finish the development of our online program and launch it. One of our specific goals was to make our program mobile-accessible.  

SOLUTION

What was the scope of their involvement?

Fusionbox developed our platform’s backend using Django. They brought our program’s paid subscription and free school versions live. They are currently expanding the latter into a more complete paid version for schools, in which every student in a classroom has their own login access. They are migrating our frontend to React to make a more progressive web app that will allow our program to work on different browsers and mobile.

What is the team composition?

My team works with a project manager and front- and backend developers; we generally work with three developers at a time. The owner is also always available.

How did you come to work with Fusionbox?

When our original developer’s company was acquired, we used Clutch and other online resources to find another developer. My team wanted to work with a company rather than an individual; we also needed a developer that had expertise in Django. We contacted more than a dozen vendors and conducted interviews with each company’s CEO and software engineers. Fusionbox was our favorite, and they specialized in Django development.

How much have you invested with them?

My company has spent over $100,000.

What is the status of this engagement?

We engaged Fusionbox in November 2017. They launched our digital subscription program in May 2018 and the free school version in November 2018. Our work together is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a business because of Fusionbox. Since we launched the free school version of the program, we went from having zero teachers and school counselors using our program to over 25,000 across the country.

How did Fusionbox perform from a project management standpoint?

The amazing project management has been the highlight of our work with Fusionbox. We always have a detailed roadmap that tracks progress. As the project changes, Fusionbox updates the roadmaps accordingly. There is a lot going on with this project, and having the roadmaps to reference has kept us on track.

The team is incredibly flexible and available. Our program has many activities and games, which Fusionbox organizes on a Trello board that has various channels and lists. They use Trello to share edits and iterations, and we can then send feedback and comments.  We communicate daily via Slack and email.

What did you find most impressive about them?

Fusionbox has become a partner to us. They help us think through our next steps and provide helpful input. Since our program is for young students, it must be funny, educational, not too slow, not too loud, and not too soft, all at the same time. Fusionbox has gone beyond coding to help us develop the program with a specific audience in mind. They want to help us succeed. Our collaboration has felt like a team effort.

Are there any areas they could improve?

Sometimes, they run into bandwidth issues, but we wanted a small company. If we’d gone with a larger development company, perhaps we wouldn’t have such problems, but we likely wouldn’t have the same close relationship.

Any advice for potential customers?

Find out what Fusionbox can or can’t do. We’re deploying them to develop our website and a web app, but I’m not sure about the exact details of their IOS and Android app development capabilities. Just tell them what you’re looking for.

5.0
Overall Score We’ve been very happy. They’re sincere and seem to really care about what they’re doing.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They put together outlines of how long everything will take, and their estimates have been very accurate.
  • 5.0 Cost
    Value / within estimates
    Their costs seem fair for the industry. We have not been unhappy with what they've charged us.
  • 5.0 Quality
    Service & deliverables
    They’ve done everything we’ve asked them to do; they’ve moved us to where we want to be.
  • 5.0 NPS
    Willing to refer
    I’d absolutely recommend them. If you’re looking for Django development, these guys are great.