Multilingual Inbound & Outbound Call Center

BRONZE VERIFIED

With 33+ years of industry experience, Fusion BPO Services Group offers call center outsourcing services to over 250 businesses globally. Fusion delivers call center services in 40+ languages from 10 countries and 22 locations around the world. Fusion has offices in the US, India, Canada, El Salvador, UK, Albania, Philippines, Jamaica, Morocco & Colombia.

$5,000+
< $25 / hr
10,000+
Founded 2004
Draper, UT
headquarters
  • 405 E, 12450 South
    Draper, UT 84020
    United States
other locations
  • Y9, EP Block, Sector V, Salt Lake City, Bidhan Nagar
    Kolkata 700091
    India
  • 601 & 602 Orient Square Bldg
    Pasig 1600
    Philippines
  • 507 Place d´Armes Bureau 1000
    Montreal, QC H2Y 2W8
    Canada
  • 7F Cybergate Bldg. Fuente Osmena, Cebu City
    Cebu City 6000
    Philippines
  • 4775 Peachtree Industrial Blvd
    Berkeley Lake, GA 30096
    United States
  • 4875 Higbee Ave. NW Canton, Ohio
    Canton, OH 44718
    United States
  • 515 Oakland Rd
    Spindale, NC 28160
    United States
  • 102 N Market St
    Minerva, OH 44657
    United States
  • Av las Camelias
    San Salvador
    El Salvador
  • 15 Old Hope Rd
    Kingston
    Jamaica
  • Cl. 7D #43a-40
    Medellín 050022
    Colombia
  • The Orient Square
    Pasig 1600
    Philippines
  • Bulevardi Dëshmorët e Kombit
    Tiranë
    Albania
  • 43 Bd d'Anfa
    Casablanca 20250
    Morocco
  • 33 Bd Hassan Seghir
    Casablanca 20000
    Morocco
  • 42 Bd Abdelmoumen
    Casablanca 20360
    Morocco
  • 23 Guernsey Pl
    Three Mile Cross RG7 1FZ
    United Kingdom

Focus

Service lines
75%
25%
Voice Services
Non-Voice BPO/Back Office Services
Client focus
40%
40%
20%
Midmarket ($10M - $1B)
Small Business (<$10M)
Enterprise (>$1B)
Industry focus
20%
15%
10%
10%
10%
10%
10%
10%
5%
Medical
eCommerce
Business services
Non-Voice BPO Focus
40%
30%
20%
10%
Voice/Call Center Services
20%
15%
15%
15%
15%
10%
10%

Portfolio

Key clients: 

Meesho, Gravy Analytics, Craftjack, Home Advisor, Awareness Technologies

Reviews

4.4
4.437500
Submit Review

Verification

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BRONZE VERIFIED
Business Entity
Business Entity Name
Fusion BPO Services Limited
Status
Active
Jurisdiction of Formation
Canada
ID
814377958RC0002
Date of Formation
March 12, 2008
Source
Government of Canada Federal Corporation Information
Last Updated
October 12, 2021
Client Reviews
VERIFIED CLIENT REVIEWS
6
OVERALL REVIEW RATING
4.4
Source
Clutch
LAST UPDATED
December 22, 2017