What was the scope of their involvement?
Initially, the Funktional team focused on creative production execution. They weren’t necessarily designing anything on their own, but instead executing provided designs that aligned with our standards. Eventually, we built up enough trust to expand their role to include creating their own digital and print designs. They executed a variety of creative project on their own, like print collateral, brochures, and other things of the sort.
What is the team composition?
I mainly worked with Hubert (CEO & Founder, Funktional), but they also provided a background team of about 14 that consisted of project managers, creatives, and outsourced proofreaders. Of those resources, we had access to about five of them.
How did you come to work with Funktional?
I heard from a colleague that Poland was a place of great outsourcing opportunity. After looking into a dozen different vendors, I combined a list of my five top candidates. I visited each of them. When meeting with Funktional, I spoke with Hubert and was impressed by their capabilities. We chose to work with their team, and they proceeded to grow their company around our partnership. It was a mutually beneficial relationship.
How much have you invested with them?
We spent between $250,000–$400,000.
What is the status of this engagement?
We worked together from June 2016–December 2017.
The support and new products have helped increase brand awareness and the quality has been high. Coupling their positivity with expertise, Funktional has been a strong, productive partner in the engagement. Their willingness to incorporate feedback fosters a collaborative environment.