What evidence can you share that demonstrates the impact of the engagement?
As an owner, it’s nice to not only offer benefits to my employees but to ensure that they can get any questions or concerns answered fully. They make sure my team is cared for, turning us into a more competitive workplace. We’ve been successful in attracting top talent and supporting them after they’re hiring.
How did FullStack PEO perform from a project management standpoint?
On several occasions, they’ve come into our offices to go over our policies and procedures with our team. They communicated all of the HR information very well, and it was nice to recognize them as the faces of our HR efforts. Similarly, they’ve visited to chat with employees and provide in-person support.
What did you find most impressive about them?
The ease of the entire partnership has been the most impressive aspect for me. I’ve been able to take a much more hands-off role because they’ve taken a huge chunk of work off my plate.
Knowing I have a team of experts to resolve employee issues, I’m confident that my employees are being taken care of. I always have someone to call on to make sure I’m within my boundaries in those situations, too. That’s been incredibly helpful.
Are there any areas they could improve?
I don’t have any complaints. However, I think it would be helpful for their clients to have a training session from an HR standpoint. Many small businesses could benefit from some kind of general overview of those policies and procedures.
Do you have any advice for potential customers?
If a company was in a similar situation to mine, needing to be competitive in the job market, having FullStack PEO as part of the team is a no-brainer. They’ve been nothing but helpful, continuing to support us in ways we didn’t expect or require. It feels like a community, which has been great.