Can you share any information that demonstrates the impact that this project has had on your business?
We achieved a 95% buyer to start rate, 70% course completion rate, 80% re-buy rate, and 100% company growth. Clearly the content is important, however, the content structure and delivery are equally important.
How was project management arranged and how effective was it?
We held meetings between Jon, Ed, myself, and the content creator Heidi.
What did you find most impressive about this company?
Jon's technology and ability to write code is excellent and has never failed us. His ideas, critical thinking, and ability are up-to-date and impressively dynamic. He will offer opinions if you ask for them. He uses the time you have with him wisely and never takes advantage of any lack of knowledge you might have.
If your business is like ours and relies on a superior reputation, security, and technology, then Jon is your only choice. Ed's UX is never completed until it is perfect, and then we look at user behavior and adapt accordingly. The feedback from our clients couldn't have been more positive.
Are there any areas for improvement?
No, nothing comes to mind. I think they are a perfect combination of UX and coding. They work extremely well together and communicate well with me. As their team grows, I'm confident they will be able to maintain the same level of attention to detail.