Fulfilment Australia

BACKGROUND

Please describe your company and position.

 I am the Owner of an ecommerce company 

Describe what your company does in a single sentence.

We are a womans ecom fashion company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fulfilment Australia to accomplish?

• Storage
• Packing & Distribution

SOLUTION

How did you find Fulfilment Australia?

Online Search

Why did you select Fulfilment Australia over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Fulfilment Australia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Storage and sending out orders placed by our customers on our Shopify store

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our orders are always fulfilled promptly and with 100% accuracy. Their temperature-controlled, dust-free warehouse is a key advantage for us, ensuring our clothing items are stored in the best possible conditions. 
They handle the entire process seamlessly, from live inventory management to packing and shipping. Working with their team has been a pleasure—everyone is incredibly friendly, professional, and accommodating.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is exceptional. Orders are consistently delivered on time, and their attention to detail ensures accuracy and efficiency throughout the process. They're highly responsive to our needs, always accommodating any requests or adjustments we have. 
Their proactive communication and dedication to meeting deadlines have made them a reliable partner for our business.

What was your primary form of communication with Fulfilment Australia?

In-Person Meeting

What did you find most impressive or unique about this company?

What stands out most about this company is its expertise and proven track record of consistently delivering exceptional results. 
Additionally, its values and company culture align closely with our own, creating a seamless and enjoyable partnership. Its dedication to excellence and commitment to fostering strong relationships truly set it apart.

Are there any areas for improvement or something Fulfilment Australia could have done differently?

I dont have any to name