What evidence can you share that demonstrates the impact of the engagement?
They helped us receive a Google Ad Grant, which gives us $10,000 a month to spend on Google Ads. Keywords are $50 or more for our marketplace, so the money helps tremendously. After hiring them, we went from treating an average census of 17 patients a month to around 23, an increase of 25–35%. We’ve increased outpatients served by 42% because of the targeted ads, and our conversion rate is up 130%. Inbound calls have increased by 320%, and website traffic has gone up by 552%. Their work in organic and paid social media on Facebook has improved our followers by over 600%.
How did Fujisan Marketing perform from a project management standpoint?
They provide monthly reviews and track what has increased and decreased. When we ran into problems with Google Ads, they quickly converted our assets into Facebook advertising until the problem could be sorted out.
What did you find most impressive about them?
They’re incredibly collaborative and pay attention to our industry. Even though we have limited resources, they were creative and found a way to accomplish extraordinary results.
Are there any areas they could improve?
I don’t have any complaints about them. They’re a fun and personable team that achieves our goals. It’s been a great partnership so far.
Do you have any advice for future clients of theirs?
Consistently review their analytics and try to have an in-person conversation to go over any changes in your metrics. They’re great at keeping current with new trends, so be willing to try new approaches that can get you the results you want.