Your partner in digital transformation.

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VERIFIED

Your partner in digital transformation.

An innovative company working with strategy, design, technology and communication. We are over 70 passionate people from all over Europe, that work seamlessly to find digital solutions and opportunities for your organization.

We believe, creativity is utilized best when it builds upon knowledge and insight. Our analytics and insight teams make sure you are investing in the right solutions. Products which You get from us are tailored strictly to your needs and as easy to use as it is possible. Our approach makes sure that we make what You need and what makes a great digital experience for your customers. Technologies we use:

  • Drupal - Drupal is the leading open-source CMS for ambitious digital experiences. Frontkom is a certified Acquia partner.
  • Laravel - Laravel is a web application framework in PHP. Some of our biggest projects are built in Laravel.
  • WordPress - 35% of the web uses WordPress. We provide professional development and secure hosting
  • WooCommerce - the most popular eCommerce platform for building your online business
  • Node.js - Node.js is designed to build scalable network applications. We use Node for critical business web applications
  • Mobile Apps - we make native apps for iOS and Android and help You get a successfull market launch
  • Blockchain - Frontkom has built innovative solutions using distributed ledgers. Blockchain is here to stay
  • React & Vue - Modern JavaScript is our speciality. Almost all of our project have to React in the mix

Neet a tailored solution to a complicated problem?
Contact us!

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2000
Show all +
Warsaw, Poland
headquarters
other locations
  • Wigilijna 2a, 20-502
    Lublin, LL 20-012
    Poland
  • Torvgaten 64
    Gamle Fredrikstad 1632
    Norway
  • Tordenskioldsgate 3
    Oslo, OL 0160
    Norway
  • Allerstr 26
    Berlin, BE 10719
    Germany
  • Estr. Dr. João Abel de Freitas 192B S. Roque
    Funchal 9020
    Portugal

Portfolio

Key clients: 
- ASUS - Mitsubishi Motors - WWF - Unicef - HBO - RedBull - Santander Denmark - Polish National Bank - Startups: StayForLonger, Timdoo Inc., ModeView.com - IT companies (as UX/UI Design parter): Predica.pl, APN Promise, Innotion, others. - Digital Agencies: Digital1.se, CompleteDigital.co.uk, SWCpartnership.com.
TAKTO.TO Image

TAKTO.TO

An experienced startup entrepreneur 
and a father of two reached us to build 
an innovative platform that simplifies 
communication and decision-making between children, parents and teachers in schools.

http://takto.to/

FANI MANI Image

FANI MANI

Every time a user purchases from one of over 1 000 online partner stores, a percentage of the amount paid goes 
to the charity of user choosing. Our job was to enable our client to deliver a functional mobile experience to its users and grow its potential for raising funds.

https://fanimani.pl/

Olive Grove Foundation Image

Olive Grove Foundation

Design and development of a responsive WordPress based website for a UK based charity raising funds to bring clean drinking water to people across the African continent.

CENTER FOR  MEETING CULTURES Image

CENTER FOR MEETING CULTURES

Design and development of a Drupal8 based website for the biggest cultural institution in Eastern Poland, showing events, concerts, shops and services offered by CSK.

spotkaniakultur.com

BETTERSOLUTIONS WEBSITE Image

BETTERSOLUTIONS WEBSITE

Website design and development of for BetterSolutions – an IT company specialising in software development and integration.

ITP SA WEBSITE Image

ITP SA WEBSITE

Design and agile development of a Drupal8 based website for the leading provider of hi-tech equipment for the beauty and health industry in Poland.

CASIO MUSIC WEBSITE Image

CASIO MUSIC WEBSITE

Design and development of an e-commerce website for Casio Music Polska — a leading manufacturer of audio instruments and musical equipment, based on WordPress WooCommerce.

casiomusic.pl

STAY FOR LONGER WEBSITE & BRANDING Image

STAY FOR LONGER WEBSITE & BRANDING

Design and delivery of a visual brand identity, landing pages, website, as well as the web application for a B2B SaaS startup offering added value services to hotels in CEE. Used by over 250 hotels, including Best Western and ibis.

MITSUBISHI MOTORS POLSKA Image

MITSUBISHI MOTORS POLSKA

Website concepts for redesign of the Mitsubishi Motors Polska website.

Expander Website Image

Expander Website

The Expander website – a key source of leads for the company.

We worked closely with Expander throughout the whole website creation process and post-launch. This ensured that our design, as well as the whole implementation and changes, we're on target, and suitable for their client’s needs.

The result was a 20% increase in the conversion rate is the key business result of launching the new Expander website –

mobile-friendly, highly useable and with multiple marketing automation on the back-office. 

 

Reviews

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Custom Development for Photography Solution Suite

"The team really wanted to understand our needs and that showed."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2013 - Apr. 2015
Project summary: 

Frontkom provided multiple photography solutions. They started with a website to present user to view 3D photos and a PHP-based web app that let users create those photos. They also developed a custom plug-in.

The Reviewer
 
11-50 Employees
 
Straszyn, Poland
Rafał Stepiuk
CEO, Mode360
 
Verified
The Review
Feedback summary: 

Frontkom was an integral partner in creating the solutions. They suggested key features, thoroughly tested their work, and made sure that they met cost and time estimates. The solutions continue to function reliably five years after their initial launch.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Chairman of the Board in Mode S.A. My key responsibilities are realisation established comapny's strategy of development, improving production capacity, warehouse management, improving internal processes and developing innovation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Frontkom?

We needed a system that would convert photos from the camera attached to our machine into a 360°, 3D professional product visualization. An additional requirements was a platform that would host those visualizations with the possibility of embedding in different mediums and format across the web.

Later, we also added a custom made 360° photo player and licence system for users to the project scope.

What were your goals for this project?

Initial goals where: Design a functional website presenting the solution. Develop a web application that easily allows users to transfer photos, arrange them and create a 360° photo of a product with ease.

During the project we added the following to the project scope: 3D feature for photos Code generators that lets users easily nest their 360° photos on their websites Licence management system

After the initial launch, we moved to phase two where Frontkom also developed: A custom-made player plugin that makes 360° photo solutions even more robust for our users. The goal here was to make it really intuitive and bug free to assure our users experience flawless quality.

SOLUTION

How did you select this vendor?

The decision to work with Frontkom was based on a recommendation. We knew Frontkom as a quality vendor that delivers projects on time and on budget.

Describe the project and the services they provided in detail.

MODE360° provides multiple solutions for fast and easy photography with 360° 3D animations. The project basically consisted of two stages.

Firstly, to design and develop a website to present the product (ModeView) and a web application (Mode360) that will create the final product (360° and 3D photos) from a camera connected to our machines. The application was made in PHP.

The second stage was to develop a custom plugin to play videos and view photos (ModeLook) based on a JavaScript and user licence management system (a backend system based on Laravel PHP).

What was the team composition?

The core team on the project consisted of a project manager, two developers and a UX designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Frontkom helped us to choose the key features for the solution to make it work from the get go. This ensured that we launch the site and tool on time and within the expected budget. The solution is solid and after more than 5 year we still use it with great success.

How was project management arranged and how effective was it?

We were very happy with our collaboration, there were no major issues here. Team was really focused on our needs - we worked very closely - all key features were meticulously mapped during workshops and meetings. We agreed to introduce automated testing, acceptance testing and robust performance tests to efficiently check the products for bugs and issues.

What did you find most impressive about this company?

The team really wanted to understand our needs and that showed. Workshops, multiple meetings and regular contact enabled us to communicate our ideas and bring them to life easily.

Are there any areas for improvement?

The initial scope was not described well enough, but it was corrected along the way without a major impact on a project deliverables.

5.0
Overall Score Frontkom developed a quality solution and made it so well that more than 5 years on, it still does it’s job and is relevant to our users and business
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We worked close and iterated often so no time was wasted on unnecessary work.
  • 4.5 Cost
    Value / within estimates
    Frontkom is not the cheapest vendor on the market, but it’s understandable due to robust analysis and testing processes.
  • 5.0 Quality
    Service & deliverables
    On time, on budget, nothing to add here.
  • 5.0 NPS
    Willing to refer
    Frontkom delivered what was expected and day-to-day work with them was smooth, which is a big plus.

Custom Dev for B2B Travel & Expense Solution

"As we worked in sprints, the process was flexible and adjusted to our needs."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2017 - Dec. 2019
Project summary: 

Frontkom (formerly Netkata Software House) developed an online tool that facilitates end-to-end travel and expense services for the B2B space. The solution allows users to requests trips, book accommodations, and approve finances.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Jarek Tkaczyk
CEO, Mindento
 
Verified
The Review
Feedback summary: 

Frontkom (formerly Netkata Software House) delivered an MVP, which the company used to test and pitch to potential end clients. They also helped create an in-house technical team that's capable of supporting the system and carrying out further development. A passionate group, they're comfortable sharing their insights.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Co-founder and company’s CEO, responsible for strategy and product development. Mindento is a technology company offering combination of product and business travel solution in B2B sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netkata Software House?

Our first main goal was to create an MVP demo version to meet our future clients and make them interested in using solutions like ours. In the next stage development to the full version of the application has been created. Currently, we continue maintenance and further development of the application.

What were your goals for this project?

The goal was to design and built an online tool to cover the Travel and Expense process end-to-end compliant with complex fiscal law. Netkata helped us define and deliver MVP together with demo versions that helped us with selling the idea to our customers.

Thanks to that we are able to onboard pilot client and get the first round of investment to develop the solution further. Netkata also supported us to build a technical team and served the role of external CTO throughout the process.

SOLUTION

How did you select this vendor?

Netkata had been one of three companies that we considered working with, and that we invited for the interview done by external tech consultants to look at their tech-stack, skills and development process for the project of our scale.

We valued their startup experience together with their involvement in mentorship for Silicon Valley Founder Institute accelerator as additional benefit for our project.

Describe the project and the services they provided in detail.

Scope of the project was substantial - covering the Travel and Expense process required functionality stretching from trip request, travel booking, approval and accounting part. To build automated tools we needed integrations with Travel Booking systems and end-customers ERP systems.

The project started with intense workshops that aimed to build the specs and foundations for the project’s wireframes which helped us to investigate project domain and helped to visualise the functionality.

Development was done in SCRUM. Workflow had been divided into sprints with different lengths which were based on the scope that was needed to be delivered. Netkata had kept the process transparent with direct access to their development team, tools like JIRA and invitations to take part in SCRUM rituals.

Our role in the project was to provide feedback, business decisions and deliver know-how about end-customer expectations. Apart from building our digital solution, Netkata helped with their lean-startup approach and UX consulting.

What was the team composition?

Our team worked with PMs, designers, UX specialists, QA specialists and a group of developers for backend, frontend development of the mobile app. At the high pick of the development 15 people were involved into the project at one time.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to Netkata’s effort, we were able to deliver our solution to pilot the pitch sales process to our clients and to test features for end-users. The Team not only helped us to build a product but also took part in creating an in-house technical team that is now able to take on support of the system and its further development.

How was project management arranged and how effective was it?

We had personal contact with the team throughout the process. As we worked in sprints, the process was flexible and adjusted to our needs. We were able to make quick changes in planned work, based on the outcomes of the development process and tests.

We have participated in stand-up and live meetings. We were involved in all the work and were able to make a decision of the fly. Another advantage was flexibility of resources of development team at any time because of the team’s composition

What did you find most impressive about this company?

Netkata had been engaged in the project which often led to heated discussions about certain features and their functionality. They have been presenting arguments connected with different solutions to convince us that some things would not be needed or should be used in another way to provide an optimal UX for the end-user.

They had also helped us to reach time-sensitive milestones which were often on a tight schedule.

Are there any areas for improvement?

Their communication sometimes got too "techy" which led to some misunderstandings, but they have always tried to improve next time to make sure that we understand everything clearly.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Electronics Retail Enterprise

"I am very pleased with the creativity of Frontkom's specialists and their knowledge of the latest trends."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2014 - Ongoing
Project summary: 

Frontkom (formerly Netkata Software House) manages a global electronics retailer's Facebook and Instagram accounts for their Poland audience. They provide regular updates, noting potential challenges and opportunities for growth.

The Reviewer
 
51-200 Employees
 
Warsaw, Poland
Marcin Niedzielski
PR Manager, ASUS Polska Sp. z o.o.
 
Verified
The Review
Feedback summary: 

With Frontkom (formerly Netkata Software House) at the helm, the brand's fan base and social engagement have grown consistently. Facebook engagements have dropped; however, main KPIs continue to rise. Their specialists adapt quickly to internal workflows and can thrive in a dynamic environment.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Global leading producer of PC components, peripherials, laptops and smartphones. PR Manager responsible for local communication with media, opinion leaders and influencers

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netkata Software House?

For managing ROG social media (Facebook and Instagram profiles in Poland)

What were your goals for this project?

We wanted to increase brand awareness and build a strong fan community of our products. We also wanted to drive sales and communicate promos through social channels.

SOLUTION

How did you select this vendor?

The company was chosen before I joined the team.

Describe the scope of their work in detail.

We have regular meetings and conf calls and daily based updates regarding the situation. The Netkata Team regularly also updates us in terms of KPI reach and also potential strong and weak points of achieving the KPI's for each quarter.

What was the team composition?

I work pretty close with Netkata dedicated specialist. We try to have an regular update or have an emergency calls and e-mails if any potential crysis occures.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our fan base is regularly growing as well as their engagement in our social channels. Despite the droping Facebook engagements and forcing to buy more and more advertisment our stats continue to grow and we still maintain as one of the example country for the whole region.

How effective was the workflow between your team and theirs?

The assigned Netkata specialists adapt very fast to our workflow and adapt also to changing needs of the company.

What did you find most impressive about this company?

I am very pleased with the creativity of Netkata's specialists and their knowledge of the latest trends.

Are there any areas for improvement?

Less rotation in the assigned team.

5.0
Overall Score Very satisfied with the cooperation and looking forward for next year.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Most of schedules are delivered on time
  • 5.0 Cost
    Value / within estimates
    Very competitive
  • 5.0 Quality
    Service & deliverables
    Most of the tasks are done with high quality and with understanding of our brand communication.
  • 5.0 NPS
    Willing to refer
    Very likely

Article Repository Creation for Automotive Company

"Frontkom (formerly Netkata Software House) is a team of experienced people with a passion for action."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Mar. - Oct. 2017
Project summary: 

Frontkom (formerly Netkata Software House) designed and developed a website to display media articles and mentions. They also supported the creation of an automatic newsletter that sends the content to stakeholders.

The Reviewer
 
11-50 Employees
 
Warszawa, Poland
Łukasz Wójcik
Marketing & PR Director, MMC Car Poland
 
Verified
The Review
Feedback summary: 

The website functions well, and it supports stakeholders' ability to convey business information to customers. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Mitsubishi Motors Poland is the official distributor of Mitsubishi cars in Poland. We are selling cars since 1995. More than 38 cars have been sold to this day. The Mitsubishi Motors dealership network in Poland consists of 28 dealerships. In total, there are over 900 people working in these facilities responsible for contacting the customer and providing customer service assistance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netkata Software House?

We selected our supplier Netkata to design and develop online service Media about Mitsubishi: https://mediaomitsubishi.pl/

What were your goals for this project?

The average article about your products is "alive" on the Internet 2.6 days. * Then newer publications push it to distant pages of results on Google. There are many positive and reliable ones about our brand articles.

Our Public Relations department invests a lot very day effort in obtaining them. Unfortunately the vast majority of consumers will never find them and read. Publishers and bloggers have no interest in promoting them on the Internet. Cataloging and efficient use of results monitoring is difficult and requires a lot of time.

SOLUTION

How did you select this vendor?

Despite the fact that Netkata is a software house they support us as a digital agency in daily work.

Describe the project and the services they provided in detail.

Media about Mitsubishi is an online articles and car tests repository. We choose positive media mentions about our brand in Internet and place them on the dedicated website www.mediaomitsubishi.pl. Later, the automatic newsletter about new articles is sent to our employees and dealers.

What was the team composition?

The team was consist of 3 people from supplier and 2 people on our side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to website, we provide positive and independent informations about Mitsubishi, which help them to find further arguments in business talks with customers.

How was project management arranged and how effective was it?

The project was done smoothly and very effectively. after three years the website is stable and the system works without any problems.

What did you find most impressive about this company?

Netkata Software House (netkata.com) is a team of experienced people with a passion for action. Netkata has been providing digital marketing solutions and internet applications to innovative startups since 2008. and global brands - including Mitsubishi Motors, ASUS, HBO, Unilever or Red Bull.

Are there any areas for improvement?

There is little they could improve.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Mostly on time
  • 4.5 Cost
    Value / within estimates
    Very reasonable
  • 4.5 Quality
    Service & deliverables
    Very good
  • 4.5 NPS
    Willing to refer
    Good friend to work with but also to have fun

High-Speed Internet Set-Up for IT Consulting Company

"The project achieved the business objective and the technical part was delivered in good quality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Dec. 2017 - Jan. 2018
Project summary: 

Frontkom (formerly Netkata Software House) helped implement high-speed internet using Microsoft Azure Infrastructure. They also provided the design and development for a mobile-enabled site. 

The Reviewer
 
51-200 Employees
 
Warsaw, Poland
Grzegorz Chuchra
CEO, Predica
 
Verified
The Review
Feedback summary: 

The team delivered quality results within a tight timeframe, and the third-party client was pleased. It was a seamless collaboration supported by the dedicated attention of the vendor's leadership team. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Predica is the IT consulting company focus on helping the mature organization to transform the business into the digital age. My role is CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netkata Software House?

Predica cooperates with Netkata on various technology projects in UX/UI area. Netkata fills the gaps in our capacity and capabilities shortage in the creative part of our projects. This particular engagement was unique. The extreme deadline (just 3 weeks from start to finish) in a very challenging time of the year (Chrismas, New Year's Eve) stress Predica to the extreme. We've asked Netkata to help us make this project happened. Together, we've managed to mobilize a team and project went live on December 31st.

What were your goals for this project?

The goal of the project was to set up the high-speed Internet in one of the biggest shopping malls in the world before New Year's Eve. During the New Year's Eve celebration project had to be functional and allow to provide connectivity to the teen of thousands of people.

SOLUTION

How did you select this vendor?

Predica has a database of enrolled partners with a proven track record in the area of UX/UI design. Netkata was selected based on a successful track record in challenging projects like that one.

Describe the project in detail.

The project was a big success. The client was pleased with the outcome. Thousands of people connected to the newly deployed WiFi infrastructure and broadcast the New Year's Eve celebration via mobile phones. As part of the project we've managed to: 1. setup the highly scalable and secure Microsoft Azure Infrastructure 2. design, build and deploy web site for mobile access 3. implement and deploy reporting for business users Predica as the client had massive support from Netkata and without commitment, the project would not happen.

What was the team composition?

The team consists of: 1. Predica a) Project Owner - responsible for the project b) 2 x .NET Developer c) 1 x Tester d) 1 x DevOps engineer 2. Netkata a) Lead UX Design - b) 2 x Frontend Developer c) UX Designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The NDA signed with the client does not allow us to disclose the name.

How effective was the workflow between your team and theirs?

Predica and Netkata have already well established the way of working together. I can say that the process is seamless.

What did you find most impressive about this company?

The CEO took care of the project personally. He jumps into plain and was on-site in Dubai during Christmas break. That kind of commitment was unprecedented

Are there any areas for improvement?

They are. However, during that project, I coudn't find anything that I'd ask to do differently. The project achieved the business objective and the technical part was delivered in good quality what in given timeframe was more than anyone could expect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Website Redesign for Music Company

"Frontkom's staff was always eager to provide us with state-of-the-art solutions focused on our goals."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - Sept. 2017
Project summary: 

Frontkom (formerly Netkata Software House) ran a web design overhaul on a music company site. They elevated the site's appearance and introduced new features based on suggestions and feedback.

The Reviewer
 
501-1,000 Employees
 
Warsaw, Poland
Zofia Bogusławska
Brand Manager, Grupa Zibi S.A.
 
Verified
The Review
Feedback summary: 

Since the new website was implemented, conversions have increased by 15%. Because of the quality of their designs and willingness to share their industry expertise, the team has earned an extended partnership with the company. Attentive and creative, they offer a versatile set of skills.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Decades of world-class research, continuous development and an insatiable desire to invent the best digital piano – that’s what allowed CASIO Electronic Musical Instruments to reach the top. Today, we’re proud to be able to offer instruments of unparalleled authenticity, including keyboards, synthesizers, pianos and a wide choice of digital audio accessories.

The inspiring sound of CASIO EMI instruments enables music lovers to create revolutionary songs and new trends in music. Given our constant development and growth, we had to ensure the right infrastructure to be able to respond to the demands of our new customers.

That is why we decided to start a cooperation with Netkata Software House. The goal was to use their expertise and experience to drive more enquiries and bookings – which, as time has shown, was a complete success.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netkata Software House?

We entrusted Netkata Software House with the task of completely redesigning the Casio Music website. As a result, it was enhanced with a brand new, attractive graphic design, with increased conversion in mind.

It was built using the popular WordPress CMS, with a very easy to use administration panel and a ton of new features, such as: product comparison function, responsive web design, customizable and auto adjustable homeslider, dealers search where each dealer is connected with its range of products, where partners with premium products are promoted, compact and versatile news module.

Additionally, based on the site’s new design, a second website for a twin project was also created – szkolacasio.pl. Thanks to this graphic consistency, the “Casio School” brand is attractive to potential customers and is getting more attention and positive feedback. Over time, our cooperation evolved into ongoing long-term support.

Thanks to this, the website grows in new functionalities, is constantly supported, secured and monitored. Netkata watches over both the implementation of subsequent new ideas and the security of our project – their support proved to be invaluable when our server was attacked.

What were your goals for this project?

The aim was to refresh our website’s design and enhance it with new functionalities or improve existing ones. At the same time, we wanted to acquire a permanent professional partner for website Development.

SOLUTION

How did you select this vendor?

The previous company with which we used to work had less experience with UX and utilised processes of software development, which were no longer suitable for our business goals. We were looking for a stable partner with an attractive portfolio, solid processes and professional knowledge that could benefit our project long-term. In all of these areas, Netkata stood out the most.

Describe the project and the services they provided in detail.

We contacted Netkata looking for help with refreshing the appearance of our site. We were aware that the market we’re in is a rapidly developing one - just like our brand. We didn’t want for our website do be left behind, thus we decided to focus on the combination of modern design and functionality.

During the work on the new graphic design, we wanted to improve existing things that we were not satisfied with, as well as to implement new ideas that we have accumulated over the past years. Right from the planning phase, Netkata proved to be a valuable partner and advisor.

They have thoroughly analysed each of our ideas which resulted in numerous suggestions, including how the website and its functionalities should look, how to develop and enhance them, what novelties could be introduced and what the list of our own ideas lacked.

What was the team composition?

8 Project Team Members Two designers, QA, Two devs (front + word press developer), PM Now the project is managed by Support Team

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The fact that we’re cooperating with Netkata Software House to this day is the best proof that we’re satisfied with their services. Our website can enjoy constant improvements and optimisation. At the same time, we implemented a new project together – szkolacasio.pl. Cooperation with Netkata has brought measurable benefits to our business, i.e. a 15% increase in conversions since the implementation of the new version of the website.

This is not only due to the new graphic design but also the new features which they have implemented, such as the option of contacting us to extend the warranty or to arrange a home visit of service technicians.

How was project management arranged and how effective was it?

Cooperation with Netkata Software House has always been top-notch. For us, it was of great value that we were able to evaluate the prepared design and then work on it together with assigned specialists.

Team Netkata willingly discussed the projects and took our suggestions into account while at the same time expressing their opinions. What was important was that throughout the implementation phase we were in constant touch with Mike – our project’s Project Manager. This made it easier for us to contact the team as a whole.

We were also receiving numerous presentations depicting current progress and were able to test the implemented solutions. Website’s live launch went just as smooth. Today, because Netkata is the creator of our website, cooperation on further projects is pleasant and even more efficient.

Their team knows our approach to both graphic design and coding. What’s worth noting is the care that Gabriela from Support Team provides us with – we know that our every question will be met with a quick, thorough answer and that she will help us both with the smallest and the hardest tasks.

What did you find most impressive about this company?

Netkata’s staff was always eager to provide us with state-of-the-art solutions focused on our goals.

Are there any areas for improvement?

Nothing I can think of.

5.0
Overall Score We can turn to Netkata with each end every question regarding our website for quick solutions.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The work was logically planned and arranged, we had time for internal consultations and talks with the Project Leader.
  • 5.0 Cost
    Value / within estimates
    We have worked with Netkata on many projects and were always satisfied, especially with the price to value ratio.
  • 5.0 Quality
    Service & deliverables
    Collaborative, partnership-based cooperation with our team, proposing modern, interactive elements.
  • 5.0 NPS
    Willing to refer
    We are very pleased with our long-term cooperation with Netkata and are glad that it did not end with the website.
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Business Entity Name
NETKATA SP Z O. O.
Status
Active
Jurisdiction of Formation
Poland
ID
0000679656
Date of Formation
May 26, 2017
Client Reviews
VERIFIED CLIENT REVIEWS
6
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
May 7, 2020