We are a leading Shopify agency with a vetted team of Strategists, Designers, and Shopify developers.
Brands with potential are our main focus. We work with DTC Brands in the industry of CBD, supplements, Fitness, Lifestyle, and beauty on Shopify. We are always open to exploring different industries and working with DTC brands.
We have a detail-oriented process to bring out the best on your storefront. We believe a systematic and strategic approach to web design and development goes a long way. While our styles may vary from one brand to another, our process-oriented approach remains well-documented and structured to deliver on time.
Our Services:
Whether you’re looking for a new online store, migrating from another platform, or need a design change to compliment your branding, we do it all.
1. Shopify Design and Development
Develop an online store that converts visitors into customers and can scale with your business, leveraging the best of Shopify features. We’ll make sure your storefront is optimized for performance everywhere!
2. UI/UX Design
We help you create seamless, user-centric designs that showcase your brand and supercharge your conversions (revenue). We’ll make sure there is no friction between a good design and usability for your customers.
3. Migration
If you have been running your store on BigCommerce, Magento, Wix, WooCommerce, or any other platform, we help you migrate to Shopify. Our processes make sure you lose no data!
4. Branding and Packaging
As a D2C brand, your first impression is often the last. We help you create a brand strategy that is reflected across your storefront, marketing efforts, packaging, and more.
5. Custom development tasks and tweaks
In case you want to customize the look and feel of a theme, an app widget, or develop a feature unique to your storefront, our Shopify experts can help you simplify and create them all.
Friction Studio offers affordable services with good value for cost, as highlighted in multiple reviews. Clients appreciated their budget-friendly pricing and effective communication, although some projects experienced delays. Specific project costs were not disclosed, but several clients noted satisfaction with the overall investment.
Clients appreciated Friction Studio - Shopify Agency for its affordable pricing and good value for cost, making it a budget-friendly option for small to medium-sized businesses.
Responsive and Effective Communication
Multiple reviews highlighted the agency's responsiveness and clear communication through emails and messaging apps such as Slack, ensuring clients were kept informed throughout the project.
Dedicated and Hardworking Team
Clients commended the agency's team for their dedication, willingness to work late nights and weekends, and their overall hard work to meet deadlines and client needs.
Effective Planning Procedures
Clients were impressed by the agency’s planning procedures, which helped ensure that the development process was smooth and all necessary elements were included.
Attention to Detail
The agency’s attention to detail was praised, particularly in ensuring that delivered products were bug-free and met client specifications.
Initial Launch Issues
Some clients experienced minor issues during the initial launch of their websites, but these were quickly resolved by the agency, demonstrating their commitment to client satisfaction.
"We were impressed by their affordable service and quick communication."
Dec 18, 2023
Co-Founder, Keika
Mehdi Tihani
Beauty & Cosmetics
Ottawa, Ontario
1-10 Employees
Online Review
Verified
An all-natural soap company hired Fiction Studio - Shopify Agency to revamp their Shopify website. The team redesigned and redeveloped the e-commerce site's home and product pages.
Although the project took longer than expected, the client was satisfied with Friction Studio - Shopify Agency's work and performance. The team did a great job and was responsive to the client's needs throughout the engagement. Overall, they communicated well through emails and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of Keika
Describe what your company does in a single sentence.
All-Natural Soap for Sensitive & Troubled Skin
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Friction Studio - Shopify Agency to accomplish?
Revamp our website
SOLUTION
How did you find Friction Studio - Shopify Agency?
Facebook
Why did you select Friction Studio - Shopify Agency over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Friction Studio - Shopify Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Revamped our Shopify e-commerce website (Home Page and Product Page)
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Home page and product page revamped for our e-commerce site
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very responsive. The project took a little bit longer than we hoped because of unforeseen circumstances, but they did a great job!
What was your primary form of communication with Friction Studio - Shopify Agency?
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed by their affordable service and quick communication
Are there any areas for improvement or something Friction Studio - Shopify Agency could have done differently?
The project took 6 months where we initially thought it would be max 1-2 months (unforeseen circumstances happened, so I'm not upset about it). I did find it difficult to properly explain my vision for the project, but I think that's more of me not knowing what I wanted. It would have been more helpful if they had more examples of websites in my niche.
Also, for whatever reason, my initial wire transfer payment to their bank in India got stuck (I don't think it's their fault either) and I still wasn't able to recover it :( So I had to pay a little extra for this project. We ended up using PayPal.
RATINGS
5.0
"I would definitely hire them again and refer them to our brand owners."
Quality
5.0
Service & Deliverables
"Great communication and willingness to do revisions to make sure I was happy."
Schedule
4.0
On time / deadlines
"Project took longer than expected."
Cost
5.0
Value / within estimates
"Great value for the price."
Willing to Refer
5.0
NPS
Shopify Dev for Handloom Clothing Store
E-Commerce Development
Less than $10,000
July 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had the best team who could understand their client's requirements very easily."
Aug 7, 2022
Founder, Anemone Vinkel
Anonymous
Other Industry
Hyderabad, India
1-10 Employees
Online Review
Verified
Friction Studio - Shopify Agency developed an e-commerce website on Shopify for a handloom clothing store. The vendor built and proposed two demo samples based on the client's requirements within 10 to 15 days.
Friction Studio - Shopify Agency launched the website, and the client's consumers loved its look and ease of navigation. The vendor was responsive and always on time. They worked late at night and on weekends to ensure they completed revisions on the same day and kept the project on schedule.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a founder of handloom clothing business. we sell sarees, blouses, kurthas
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Friction Studio - Shopify Agency, and what were your goals?
we hired Friction studios for web development for clothing brand
SOLUTION
How did you select this vendor and what were the deciding factors?
when I started searching for shopify agencies in linkdin randomly I picked Friction studios and spoke to Vishal on same day. he understood my requirement very well. After 2 to 3 discussed we started our project.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Me and vishal had few discussion in the starting to under stand my requirement and then we started the project. He understood my requirement very well and they started working on demo in 10 to 15 days Vishal has submitted me 2 demo samples.
How many people from the vendor's team worked with you, and what were their positions?
Project Manager was our main point of contact throughout out the process and 1 backend developer
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After launching our website customers loved new version of website and easier to navigate
Describe their project management style, including communication tools and timeliness.
Me and project manager used to have regular calls and the work is on time there are no delays. All the changes team used to complete on the same day. Team has worked on the weekends as well for the last min changes before the launch.
What did you find most impressive or unique about this company?
Team is very responsive, On time work, team suggestions, late night works and extra efforts on weekend to complete the project.
Are there any areas for improvement or something they could have done differently?
They had the best team who could understand their client's requirements very easily.
RATINGS
5.0
"Best team"
Quality
5.0
Service & Deliverables
"excellent quality"
Schedule
5.0
On time / deadlines
"They are always available. they are just a phone call away"
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Web Dev for Clothing Brand
E-Commerce Development
Less than $10,000
June - Sep. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I am very happy with their diligence to regular & clear communication."
Sep 29, 2021
Director, ANARCHY
Jack William
Retail
Gold Coast, Australia
1-10 Employees
Online Review
Verified
A clothing brand hired Friction Studio - Shopify Agency for e-commerce web development services. The team built the client's online store using Shopify.
The client was happy with the project output's perfect condition upon delivery, thanks to Friction Studio - Shopify Agency. The team had regular and clear communication during the collaboration. The client was impressed by the team's planning procedures that helped made the development run smoothly.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the founder & director of Anarchy Label. An Australian based content & streetwear brand.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Friction Studio - Shopify Agency, and what were your goals?
Before working with Friction our online store lacked a customised feel and flow that we thought to be critical in accentuating our values and brand. Our goal was to build a customised online experience that guides the viewer through our brand story, incorporating content from our various media outlets, and provides trust in the purchase process.
SOLUTION
How did you select this vendor and what were the deciding factors?
Vishal was relentless in his email outreach so after a number of months, I decided to take a call and see where it goes. I am glad I took the call.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The first part of the process included planning the website flow & structure to ensure all necessary elements were included. We then proceeded to build a customised store in the shopify platform.
How many people from the vendor's team worked with you, and what were their positions?
I worked directly with two people within the team. Vishal and I spoke regularly throughout the planning & development process, while I also discussed changes and general workflow with Devang.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The fact that after launching a fully customised store there were virtually no bugs or glitches is a testament to the teams attention to detail and pride in their craft.
Describe their project management style, including communication tools and timeliness.
I am very happy with their diligence to regular & clear communication. The emphasis on planning made the entire process run smoothly.
What did you find most impressive or unique about this company?
Clear communication and effective planning procedures.
Are there any areas for improvement or something they could have done differently?
I was hesitant to proceed with the project at first because of bad outsourcing experience in the past, however, I have no faults or grievances from this project with Friction.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Software Engineering Consultancy
Web Development
Less than $10,000
Sep. 2023 - Oct. 2033
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They turned around the work very quickly and communicated clearly throughout."
Oct 20, 2023
Head of Client Experience, Real Kinetic
Mike Taylor
Software
Boulder, Colorado
1-10 Employees
Online Review
Verified
Fiction Studio - Shopify Agency developed a website for a software engineering consultancy. The team built the site and implemented the code using WordPress.
Friction Studio - Shopify Agency successfully delivered a website that aligned with the client's design and expectations. The team maintained good communication and readily accommodated requests. Their dedication and hard work were evident throughout the project, resulting in a great outcome.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Client Experience of Real Kinetic
Describe what your company does in a single sentence.
Cloud-oriented software engineering consulting.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Friction Studio - Shopify Agency to accomplish?
Launch a new, updated company website.
SOLUTION
How did you find Friction Studio - Shopify Agency?
Referral
Why did you select Friction Studio - Shopify Agency over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from Friction Studio - Shopify Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Friction Studio provided WordPress development for our custom website. We provided designs and they implemented the code for us.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The team delivered a site that matched our designs and expectations within a good timeframe, for an excellent price.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They communicated well with us over Slack and were very accommodating of our requests. They worked hard and did a great job.
What was your primary form of communication with Friction Studio - Shopify Agency?
Email or Messaging App
What did you find most impressive or unique about this company?
They turned around the work very quickly and communicated clearly throughout.
Are there any areas for improvement or something Friction Studio - Shopify Agency could have done differently?
No real critical feedback. We were very pleased!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Development for Online Kidswear Brand
Web Development
Confidential
Jan. - Mar. 2023
4.5
Quality
5.0
Schedule
5.0
Cost
3.0
Willing to Refer
4.5
"We appreciated their efficiency and "never say no" attitude."
Apr 11, 2023
Founder, Online Kidswear Brand
Anonymous
Retail
Mumbai, India
1-10 Employees
Online Review
Friction Studio - Shopify Agency designed and developed a Shopify site for an online kidswear brand.
Friction Studio - Shopify Agency delivered the site on time and according to the client's requirements. The professional team took the time to understand the client's needs and was quick to accommodate their questions and concerns. Their quick turnaround time and willingness to help stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder
Describe what your company does in a single sentence.
An online kidswear brand
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Friction Studio - Shopify Agency to accomplish?
Website development
SOLUTION
How did you find Friction Studio - Shopify Agency?
Online Search
Why did you select Friction Studio - Shopify Agency over others?
Other
What was the size of Friction Studio - Shopify Agency’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Friction Studio helped us in designing and developing our Shopify based website.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Timely website delivery
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Friction Studio developed our website as we required it to be. The team has been very prompt in understanding our requirement and addressing all our queries. Special mention to Devang, who was always available for all our smallest queries, and never said "No" for whatever we checked for! We are very satisfied and happy with the output.
What was your primary form of communication with Friction Studio - Shopify Agency?
Virtual Meeting, Email or Messaging App
What did you find most impressive or unique about this company?
We appreciated their efficiency and "never say no" attitude.
Are there any areas for improvement or something Friction Studio - Shopify Agency could have done differently?
A little more handholding on the technical side for clients might be added.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
4.5
NPS
Branding & E-Commerce Dev for Hair Growth Product Brand
Web Development
Less than $10,000
Aug. - Oct. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
3.5
Willing to Refer
5.0
"The timelines were met, and they were very professional."
Nov 19, 2022
CEO, AF Consulting Inc
Cliff
Beauty & Cosmetics
Toronto, Ontario
1-10 Employees
Online Review
Verified
Friction Studio - Shopify Agency created strategic branding for a hair growth product brand. They also designed and developed the client's e-commerce site.
Friction Studio - Shopify Agency delivered a fully functional e-commerce site on time. Though not everything ran smoothly during the initial launch, the vendor quickly fixed the issues. Moreover, the vendor took the time to understand the client's needs and communicated each project stage well.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the owner.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Friction Studio - Shopify Agency, and what were your goals?
Branding
Web design
Web development
SOLUTION
How did you select this vendor and what were the deciding factors?
I selected this vendor through referral and after our initial meeting they seemed like a good fit.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They created a strategic brand identity outline
Web design - used our brand values to design our site
Web development - Gave us creative ideas and useful tools to communicate our brand
How many people from the vendor's team worked with you, and what were their positions?
2 people: owner and developer
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Everything is functioning well.
Describe their project management style, including communication tools and timeliness.
The timelines were met, and they were very professional. Every step of the process was communicated well.
What did you find most impressive or unique about this company?
They took the time to understand the needs of our business.
Are there any areas for improvement or something they could have done differently?
When we first launched not everything was running smoothly. I would have liked a little more attention to detail in the finalization of the site. However they were quick to fix anything that I needed weeks after the site was complete. The customer service is excellent!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.5
Value / within estimates
"The site was more expensive than I would have liked to spend."
Willing to Refer
5.0
NPS
Website Development for Beverage Company
Web Development
$10,000 to $49,999
Dec. 2021 - Mar. 2022
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"They worked very hard to meet the deadline and were very helpful throughout the process."
Sep 25, 2022
Founder, Sip+Tipple
Kimberly Hall
Food & Beverages
Washington, District of Columbia
1-10 Employees
Online Review
Verified
Friction Studio - Shopify Agency helped a beverage company build a website. The team incorporated quizzes to collect customer profiles and personalize product recommendations.
Friction Studio - Shopify Agency demonstrated commitment throughout the collaboration, ensuring to meet deadlines. Their management style and communication were easy and effective. Above all, the team's availability and willingness to deliver a solution were remarkable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Sip+Tipple is a membership community offering a curated shopping experience and exclusive benefits to those seeking to enhance their at-home drinking experience with Black-owned brands. -Founder
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Friction Studio - Shopify Agency?
To create quarterly subscription business model website that also provides personal recommendations based on customer profiles.
SOLUTION
How did you select this vendor and what were the deciding factors?
The company was referred by a vendor that did not have the skillset to complete the project.
Describe the project in detail and walk through the stages of the project.
Connected customer quizzes to profiles for product recommendations and other features for the site.
How many resources from the vendor's team worked with you, and what were their positions?
Overall 3 people were involved and helped with the project.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They worked very hard to meet the deadline and were very helpful throughout the process.
How effective was the workflow between your team and theirs?
Very easy and effective.
What did you find most impressive or unique about this company?
Availability and willingness to find a solution.
Are there any areas for improvement or something they could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for E-Commerce Company
Web Development
Less than $10,000
Apr. - July 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I think they should start more services like Content Marketing."
Aug 20, 2022
Founder, Poketz
Arun Jain
Consumer Products
Delhi, India
1-10 Employees
Online Review
Friction Studio - Shopify Agency developed a website for an e-commerce business. Following a discovery call, they provided mock-ups, then implemented the client's feedback to develop the final site.
Friction Studio - Shopify Agency delivered a fully functional website, that has received positive feedback from the client's customers. The team is talented, serious, creative, and communicative via Whatsapp.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Director of Fruition Retail Private Limited, We Produce Ecofriendly , Animal Cruelty Free Sling Bags with Brand Name of Poketz.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Friction Studio - Shopify Agency, and what were your goals?
We had sold over 10,000 Units on Ecommerce Plateform Like Amazon and Flipkart with Overall Rating of 4.4 Stars. We were looking for someone who can understand our Requirement of a Minimilistic yes Fully Functional Website that contrast to our Brand Values and help us achieve our aim to play our part in ending animal cruelty and exploitation through the use of Eco-friendly fabric.
SOLUTION
How did you select this vendor and what were the deciding factors?
I got in contact with Vishal Founder Friction Studio, through Social Media and i was noticing his work and the way he give minute details to website with stunning look. I got impressed with his work and way of working.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a Formal call discussion where i make Vishal Understand our company background and vision and then we had many calls exchange and we were presented with Mock-ups and themes along with functionality and technologies. After some basic iteration, our team approved the offer.
How many people from the vendor's team worked with you, and what were their positions?
We had all discussions with Vishal (Founder) regarding the planning and implementation Devang (Project Manager). Devang is a fabulous guy, I always feel as if he is sitting next to me, understanding every issue precisely and working on exactly that issue.
At every stage, Vishal is always adaptable yet suggestive. He is not the kind of person who would nod with you just because you are his client, he provoke us to come up with a clear mission and vision statement that ultimately changed our own view to look at our own Brand from a totally new perspective.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We have just launched our website and we sent a mail to our existing audience and we got awesome feedback regarding the website.
Describe their project management style, including communication tools and timeliness.
We immediately setup a Whatsapp Group and communication was like damm smooth, the best thing about this project from my end was we never lack communication, every message in the group taken seriously by both ends.
What did you find most impressive or unique about this company?
They are not just looking for work to get some money, they are looking for Brand to Help them scale and represent to their true potential. Most Unique about Friction Studio is they come up with something whenever you have something in mind and you discuss with them, they will come out with something in their hand.
Are there any areas for improvement or something they could have done differently?
Yes, I think they should start more services like Content Marketing too, this way Friction Studio Can become a One Stop Shop for Struggling Brands.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Website for Marketing Agency
E-Commerce Development
Less than $10,000
June - July 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I felt that they worked well and were very helpful."
Jul 28, 2022
CEO, McHammer Marketing
Christopher McCarthy
Advertising & marketing
Los Angeles, California
1-10 Employees
Online Review
Verified
Friction Studio - Shopify Agency developed an e-commerce website for a marketing agency. The team offered an updated Shopify template with customized designs.
Friction Studio - Shopify Agency successfully developed the platform, which helped the company to grow continuously. The team primarily communicated through Slack, ensuring smooth engagement. Above all, their simplicity, clarity, and speed were the hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a marketing agency owner.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Friction Studio - Shopify Agency, and what were your goals?
We hired Friction Studio for a new Sniff Relief website.
SOLUTION
How did you select this vendor and what were the deciding factors?
Through Shopify community on slack
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
New Updated Shopify Theme and custom design for a one product store.
How many people from the vendor's team worked with you, and what were their positions?
About three members but worked with Vishal directly.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
New site, still evaluating and growing the brand.
Describe their project management style, including communication tools and timeliness.
simple through slack
What did you find most impressive or unique about this company?
Simplicity and clarity and quickness is good. I felt that they worked well and were very helpful.
Are there any areas for improvement or something they could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev for Party Product Manufacturer
E-Commerce DevelopmentWeb Design
Less than $10,000
May - July 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We would call them if we had any questions, and they would instantly pick up and hop in a Zoom meeting to discuss."
Jul 27, 2022
CEO & Founder, PartyHolics
Daniel Bryja
Manufacturing
Walnut, California
1-10 Employees
Online Review
A party product manufacturer tapped Friction Studio - Shopify Agency to develop an e-commerce website from scratch. They had over ten meetings with the client to discuss their needs and answer their queries.
Friction Studio - Shopify Agency turned a blank canvass into a fully developed and functional e-commerce website. The vendor impressed the client with their effort to deliver quality outputs on time. They also promptly responded to the client's queries and would hop into a Zoom meeting when needed.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO and founder of PartyHolics.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Friction Studio - Shopify Agency?
We used them to build our website from scratch and let me tell you they did a fantastic job!
SOLUTION
How did you select this vendor and what were the deciding factors?
I actually found them from my advertising team and they said they were the best in the business.
Describe the project in detail and walk through the stages of the project.
We have had over 10 meeting's discussing the perfect website and they answered all my question and got everything done that needed to be done and in a fantastic manner.
How many resources from the vendor's team worked with you, and what were their positions?
They had a whole professional team
Devang - Website Head Project Manager
Vishal
Priyanka
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Went from a blank canvas to a fully developed functioning website!
How effective was the workflow between your team and theirs?
We would call them if we had any questions, and they would instantly pick up and hop in a Zoom meeting to discuss.
What did you find most impressive or unique about this company?
The communication and their effort into the website went above and beyond!
Are there any areas for improvement or something they could have done differently?
No, everything was perfect!
RATINGS
5.0
"GREATEST COMPANY EVER, BEYOND SATISFIED!!!!"
Quality
5.0
Service & Deliverables
"10000000/10"
Schedule
5.0
On time / deadlines
"Instantaneously"
Cost
5.0
Value / within estimates
"For the amount of work, it was a great price!"
Willing to Refer
5.0
NPS
"Would refer them to everyone looking for a solid custom website.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
