Web Development | BI | Hadoop

FreshCode, a software development company, is here to make your ideas happen. 60+ highly skilled programmers and managers will make development process for you as smooth as possible. You can easily rely on our experience and expertise in development and maintenance of small and big solutions for clients all over the world including USA, Australia, Denmark, Israel, Germany, Russia, etc.

Working with us, you will get full-stack development of applications of all sizes and their functionality depends only on your imagination, because you hardly can ask for that we cannot accomplish. Apart from development, you can take advantage of maintenance services for your software and websites. Moreover, the quality of your product will be ensured by automated, unit, functional, stress, usability user interface, and compatibility testing. You are not restricted by technologies and solutions, and can choose whatever you want.

Languages: Java, Clojure, Ruby, C#, JavaScript, TypeScript, HTML5/CSS3;

Java Frameworks: Spring (AOP, MVC, Security), JFS (Richfaces, Openfaces), JSP, Java Servlets, ORM (Hibernate, Ebean, iBATIS), GWT, Java FX;

Frontend Frameworks: jQuery, AngularJS, Node.js, Meteor.js, Express.js, React.js, Redux, Bootstrap, Less, Sass;

Ruby stack: Ruby on Rails, Cucumber, Rspec, Capybara;

.NET Platform: C#, F#, ASP.NET (WebForms, MVC, WebAPI), ORM, WCF, WinForms, WPF, Entity Framework.

Databases: MySQL, PostgreSQL, MS SQL, SQLite, MongoDB, Redis, Hbase, Hadoop, OpenTSDB, Cassandra, Spark, Lucene, Elasticsearch, Solr;

Platforms: Linux, MacOS, Windows;

Mobile Development: iOS (Swift, Objective-C), Android, Xamarin

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2014
Show all +
Zaporizhzhya, Ukraine
headquarters

Portfolio

Minerva Image

Minerva

Web application intended for use by publishing houses. It is designed to process, manage and store a large volume of raw data on books, magazines and other print products. The app integrates with online services and retail platforms such as Amazon Vendor, Kobo, Google, and others.

Find a Game Image

Find a Game

A mobile application and a social network in one for golfers to find partners for the game, host games, and find suitable golf courses. Golf clubs can sell game passes directly in the app and quickly receive payments to their accounts.

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Phoenix CRM Image

Phoenix CRM

Huddle Utilities is using Phoenix CRM administration panel as a customer management and a billing system for their business. The admin panel allows full automation of customer acquisition and lifecycle as well as billing, payments, reporting, analytics and connectivity to the accounting system. Phoenix CRM is a complex piece of software that completely replaces manual work and removes the need for tools such as excel, online

databases and other.

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Educadio Image

Educadio

Our team was tasked with providing Educadio’s Digital Learning Tool solution with On-line and Off-line modes of operation along with possibilities of collaborative work within local networks without Internet access. The client needed real-time synchronization for instant user collaboration and a wide variety of collaborative work means, including video and text chats. Complex access level structure was required along with

scaling up possibilities for larger number of users.

View full case study

OutDoor Rocks Image

OutDoor Rocks

Outdoor.rocks is a young, but rapidly developing project, designed for outdoor activity lovers around the world. The company was in need of an interactive online tool with Google Map and OpenStreetMap support to create and edit new trails in 3 different modes. Also, one of the requirements was adding text, coordinates and photos for geographical locations. Our client desired access rights division according to registered user’s

status and automatic detection of user’s location and subsequent localization switching.

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Spiral Image

Spiral

Our team was tasked with creating an easy-to-use tool set for Dutch teachers to allow real-time collaboration for study materials’ development. The client required both online and offline modes of operation. Custom editing tools were needed along with audio, video and text files upload support. Complex access level structure was requested along with scaling up possibilities for a larger number of users (up to

Energy Solution Image

Energy Solution

The application facilitates utility broker integration with large electricity and gas suppliers. The system enables efficient end-user registration with utility supplier as well as account management and bill payments.

The system ensures full automation enabling a small team of employees to handle numerous utility broker clients.

Reviews

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Backend Development for Startup

“The developer FreshCode assigned us feels almost like a co-founder in a sense at this point.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Ongoing
Project summary: 

FreshCode’s fulltime developer assists an in-house team with frontend and backend development. They built a marketplace platform built on Node.js, MongoDB, and Vue.js featuring data aggregation and charting.

The Reviewer
 
1-10 Employees
CEO, Internet Startup
 
Verified
The Review
Feedback summary: 

FreshCode’s staff augmentation services helped secured a significant new account to grow business. He performed so well he’s become the internal team’s primary developer. Informed by a technical background, the client is impressed by the caliber of work, output, and productivity. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a small startup. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with FreshCode?

I hired FreshCode a year ago to provide us with a backend developer to supplement our internal development team. 

SOLUTION

What was the scope of their involvement?

FreshCode provided staff augmentation to supplement our development team. They assigned us a dedicated developer to support our in-progress development of a marketplace-type platform. At that time, we were building upon our existing materials. 

He’s still building off the original code base, but since we've worked together for two years now a significant amount is his own code. We haven't had him start anything from scratch, necessarily. He has mostly jumped in mid-project. 

At first, the developer only provided backend services. Since then, our work has started to involve full-stack development. Technologies FreshCode’s developer uses in the scope of our projects include Vue.js for the frontend, and Node.js and MongoDB on the backend. 

Features and functionalities we've requested center on data aggregation, charting, and presentation. Along with programming, he has also provided DevOps services for AWS and Docker. The resource FreshCode initially assigned us has become our primary developer. Currently, he handles about 80-90% of our development work. 

What is the team composition? 

FreshCode dedicated one developer to our projects. He works with us full time. I've also interacted with Alex (Sales Representative, FreshCode) about paying the invoices.

How much have you invested with them?

Over the last year, we've spent close to $60,000. We pay about $5,000 each month.

What is the status of this engagement?

We've been working together since January 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've closed a major account since our developer from FreshCode joined. The platform is meant to be used by a very small and specific group of people, so traffic isn't a metric we track. There's been growth we've seen, though.

The teammate we work with from FreshCode is very prolific. He reports directly to me. I used to be a developer and am extremely impressed with the quality of his work. The fact that he's become our primary developers is a testament to his strength. 

How did FreshCode perform from a project management standpoint?

I manage the project in this case. The developer FreshCode assigned us feels almost like a co-founder in a sense at this point. I run my ideas by him, and he manages priorities quite well. 

The developer's communication skills are great. He is fluent in English. I would give FreshCode top marks across the board. 

What did you find most impressive about them?

FreshCode is a large organization, and I only have experience working with one of their teammates. Over the last ten years, I've worked with a ton of developers. I've never thrown FreshCode’s developer a task he hasn't been able to do. He's very versatile and productive. 

Are there any areas they could improve?

No, I've been very happy with everything. I really like FreshCode. 

Do you have any advice for potential customers?

I don’t have any advice at this time.
 

5.0
Overall Score I feel like I lucked out by finding a developer I work with so well.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We organized our sprints in the Agile way and have been able to hit all our overarching goals.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They offer a good balance between future velocity and making sure there are no software bugs.
  • 5.0 NPS
    Willing to refer

Development for Signage Software Company

“All the work FreshCode produced was well-built and met our every specification.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Dec. 2018
Project summary: 

Using the code in place from an MVP, FreshCode expanded a digital services platform with new pages. They used a MongoDB database, built the backend in Node.js, and programmed the frontend using Angular.js.

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
Tim F.
Product Development Manager
 
Verified
The Review
Feedback summary: 

FreshCode produced a deliverable in cleanly written code that withstood thorough rounds of testing. Project management progressed smoothly thanks to their outstanding communication style. At a competitive price point, they delivered high caliber results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

BluFlow is an organization that offers digital signage products. My role focuses on development coordination. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with FreshCode?

At the time, we had a prototype or MVP version of our platform complete. Essentially, we needed to do further development and work on improvements. We found FreshCode and contracted them for the development at our request. 

SOLUTION

What was the scope of their involvement?

FreshCode provided web development expertise to build upon the existing code within the MVP of our digital services platform. They developed and added more pages to expand it further. For the backend, it's entirely built on Node.js with a MongoDB database. They used Angular.js to program the frontend. 

What is the team composition? 

The team was made up of two developers and a project manager.

How did you come to work with FreshCode?

A colleague of mine came across FreshCode on an online listing site. We considered and interviewed a few other options before finding them. Their explanations and the way they introduced themselves made a positive impression. We felt confident they'd be capable of doing the job correctly. 

How much have you invested with them?

We spent about $10,000. 

What is the status of this engagement?

We worked together from May–December 2018. In the future, we will probably use them again. The features we requested are done now, so we don't need further development at this stage.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although we didn’t really use specific metrics, we thoroughly tested everything the team delivered to make sure it was correct. All the work FreshCode produced was well-built and met our every specification.

How did FreshCode perform from a project management standpoint?

FreshCode managed the project very well. Lisa (Project Manager, FreshCode) was on top of everything and highly knowledgeable. We didn't have any issues. 

What did you find most impressive about them?

Communication was FreshCode's most impressive skill. The project manager they assigned us was really great to work with. She understood everything that needed to be done and made sure the team built all the right features. The cost was very competitive, as well. 

Are there any areas they could improve?

I wouldn't say they need to improve on much. For our purposes, they were well suited. I have no issues to comment on. Everything worked out well. 

Do you have any advice for potential customers?

I encourage future clients to clearly lay out every aspect of the project FreshCode needs to complete. Early detection of issues is a benefit of their strong communication skill. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The costs are definitely competitive.
  • 5.0 Quality
    Service & deliverables
    We were very impressed with the caliber of their talent.
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend them.

Outsourced Web Platforms for Software Company

“FreshCode offers innovative ideas and great suggestions on how we can do things better.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

FreshCode provides ongoing backend and web development for several projects simultaneously. They’ve supported end-to-end platform builds and native applications that mostly involve Node and React. 

The Reviewer
 
11-50 Employees
 
Berlin, Germany
Heiko Scherer
CEO, Clapp Mobile
 
Verified
The Review
Feedback summary: 

FreshCode’s backend developers seamlessly collaborate with different frontend teams to create complex, high caliber web products. The team writes excellent code and facilitates organized project management to ensure a smooth workflow. They’ve built a strong rapport with the in-house team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO at Clapp Mobile. Our software company has a variety of clients in Germany. We create native applications for end-to-end platforms and websites. Most of our developers are in-house, but we’ve been working more and more with nearshore companies in recent years. It’s tough to find and maintain strong relations with developers here because they’re in such high demand. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with FreshCode?

We wanted to have scalable development resources. Most of our projects involve Node and React, and React developers are hard to find in Berlin.

SOLUTION

What was the scope of their involvement?

FreshCode has supported many of our complex web development projects, which are usually full-scale platforms. They provide both frontend and backend development. We mainly use their expertise with Node and React. From time to time, we work with them on native applications. 

For the first project, which mostly used Node, they picked up where another team had left off.  Freshcode developed the entire total-energy platform for our enterprise client that lets consumers manage products for gas and power. The most significant application they supported was backend development for the Eurovision Song Contest, a famous annual event in Europe. 

We’ve also done smaller engagements for clients like a multinational lighting manufacturer and have several ongoing web projects for media clients. Currently, they’re handling at least 3-5 concurrent projects for us. For a startup client, they provide web and backend development while a different team handles the frontend. We often have FreshCode collaborate with different providers.
 
What is the team composition? 

We work with 7-10 people at a time from FreshCode. They assigned 4-5 developers to the startup client’s project, along with resources for project management and QA. They scale their team and provide more support as needed. 

How did you come to work with FreshCode?

Our friend who runs a startup had an excellent experience with FreshCode and provided a reference. We gave them some smaller tasks as an assessment, then hired them.

What is the status of this engagement?

We’ve been working together since 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have internal development and technology team who assess the code and quality of products FreshCode delivers. The excellent results have always been satisfying. They meet our deadlines and deliver high caliber platforms with robust and clean code. Our engagement has developed into a real partnership. They’re part of our team and have always been 100% committed. 

How did FreshCode perform from a project management standpoint?

They always supply a project manager with every project, which has tangible advantages. Having a dedicated point of contact from their side actively part of the plan mitigates distractions for the developers and tech team. We also have the option to speak directly to the developers for more technical matters. They take an active approach, and we have strong daily communication. 

When we’re doing complex projects, it’s useful to have a teammate from FreshCode work onsite with us in Germany. About every two months, we bring them to our offices so we can work closely together. They pitch ideas to our clients and assist our internal project managers. 

What did you find most impressive about them?

FreshCode offers innovative ideas and great suggestions on how we can do things better. We’ve been greatly benefiting from their extensive experience. We have a give-and-take working relationship that’s never a one-way dialogue. Closely involving them in our process produces better results than just having them deliver code.  I appreciate that FreshCode is continuously committed to improving themselves.

One of the most significant benefits of working with FreshCode is how well we know their teammates. They regularly visit our apartment for in-person meetings. While Slack is a useful tool, being able to talk face-to-face and even socialize is key to our business relationship. It helps build up a strong rapport. We work with them like a team, which is the dynamic we wanted to achieve. 

Are there any areas they could improve?

A minor problem we’ve encountered has been with estimations for specific tasks. It’s impossible to foresee every possible outcome, but they could be more realistic about complex projects. 

Do you have any advice for potential customers?

The key to success is making FreshCode a part of your team. Getting them involved will help them provide the most value. Ask them questions about their ideas throughout the whole process. Communicate through tools like Slack and Jira. Investing in bringing two people onsite will pay off tenfold if you foster team spirit through face-to-face interactions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already recommended them.

Web App Dev for Publishing Houses

"They learn new technologies and come up with new technical ideas all the time."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2017 - Ongoing
Project summary: 

FreshCode has built several versions of a system that manages workflow and stores information about books and agents. They hosted the system on Amazon Web Services. 

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Founder, IT Firm
 
Verified
The Review
Feedback summary: 

The system is streamlined and efficient, saving the internal team 30-40 minutes every day. FreshCode is an exceptionally reliable partner. They are willing to work extra hours, learn new technologies, and onboard additional resources to deliver the best possible product. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CTO of an IT company. We approach clients without a lot of IT experience and help them find solutions, whether it’s an internal software solution or apps and websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with FreshCode?

One of my clients needed a system to store all of their bibliographic information and distribute it to fulfillment channels like Amazon. They had no workflow, such as reminders of when they needed to do something. We needed a system that included everything.

SOLUTION

What was the scope of their involvement?

I worked on the requirements side of the project. FreshCode developed and delivered the software. I provided the requirements document and they worked on the wireframes and design mockups. After that, they hosted it on Amazon Web Services (AWS). We had quite a few rolling versions and deliveries since the project went on for a couple of years.

They started by developing the basics. The platform holds all sorts of books, contractors, agents, and information. Then we started work on the distribution channel. For instance, if you have an e-book in the system, it has to be delivered to Amazon at the distribution channel. If metadata or the e-book itself changed, it needs to be redistributed.

They edit workflow into the system. When you start producing a book, you have a publication date. Six months before the publication date, all the metadata needs to be submitted. They send a reminder to the tutorial team to check that everything is prepared and send a reminder to a production team that they need to start work.

What is the team composition?

One main developer worked from the beginning. Sometimes I engage with a designer or a developer who works on producing HTML and CSS, like design files.

How did you come to work with FreshCode?

We found them on Upwork. I had quite a few interviews with different companies and freelancers, and I really liked their professionalism. Their dev ops and software development skills were quite advanced.

How much have you invested with them?

We have spent $50,000-$100,000.

What is the status of this engagement?

We started working together in March 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We delivered the product that our customers use. Before we developed this product, our customer used a very slow system. After we developed our product with FreshCode, the editorial team told me that it saved them around 30-40 minutes a day.

How did FreshCode perform from a project management standpoint?

They're immediately responsive, and I usually have a manager for every project. They send me a timesheet of what has been done each day. We also record their work hours and tasks on Upwork. We use Skype, Google Hangouts, and Trello for project management.

What did you find most impressive about them?

I feel safe; when I start a project with them, I know they’re not going anywhere. They deliver on time, even if they need to work on the weekends or add extra resources. The quality is great. They learn new technologies and come up with new technical ideas all the time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Plugin Dev for Online Therapy Resource

"I'm a raving fan of FreshCode. I can talk about them until the cows come home."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2016 - Ongoing
Project summary: 

FreshCode took over a WordPress platform development from a previous vendor. They dramatically enhanced speed and functionalities and crafted sophisticated programs for tailoring results to individual users.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Adele Theron
Founder, Naked Divorce
 
Verified
The Review
Feedback summary: 

They have extensive knowledge in complex plugin development, translating platform needs into technical solutions. They quickly corrected mistakes made by the previous vendor, plan meticulously, and are flexible with communication methods, becoming a long-term partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a therapist and founder of Naked Recovery Online and Naked Divorce. We host an online platform that provides curriculums to assist users in coping with personal traumas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with FreshCode?

While I hired a development company to build the base WordPress plugin for our platform, that vendor moved on and I became incredibly nervous that we would have to start from scratch. Thankfully, FreshCode came highly recommended by a friend and I hired them to take over the project.

SOLUTION

What was the scope of their involvement?

Our platform provides personalized curriculums for each user that includes checklists, journals, exercises, and also features a way for users to contact a therapist on our team if they’re feeling overwhelmed. FreshCode not only took over the development of this important software, they rewrote major aspects of the base plugin to make it more robust.

They optimized the platform’s speed and rewrote the entire journal functionality. They crafted a complex personalization function that allows us to provide specific recovery materials to individual users based on survey question responses. They also enhanced the platform’s e-commerce function.

They proactively added small dashboard plugins, including a graph that allows users to track how their feelings improve over time, and a function for users to set and monitor personal goals.

FreshCode helped port the base plugin across multiple subdomains and continue to provide support.

They're currently developing a new program for us in which they’ll clone the plugin and port it to a separate subdomain on a different website. Meant for couples counseling, this complex program requires separate modules for each individual, as well as a shared module for both partners, all of which must be tailored to that couple’s unique circumstances.

What is the team dynamic?

We’ve worked directly with the same project manager from the beginning and she passes our requirements to their development team.

How did you come to work with FreshCode?

A friend of mine works as a chief technology officer with a sophisticated risk management company. He recommended FreshCode after I explained my dilemma with the previous vendor, stressing their expertise with complex plugin development.

I contacted them and presented a demo. They seemed to not only understand the technical aspects of the project but also appreciated the importance of the work we were doing.

How much have you invested with them?

We’ve spent over £50,000.

What is the status of this engagement?

We started the major development work in May 2016 and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our revenue has doubled in the last year, thanks in part to the fact that they developed a platform that’s leagues ahead of our competitors.

We have a support agreement with them, but these hours keep accruing because we just haven’t had any issues. We had a number of problems with our previous vendor, but the project has run smoothly ever since FreshCode took over.

I'm a raving fan of FreshCode. I can talk about them until the cows come home.

How did FreshCode perform from a project management standpoint?

Our project manager is very meticulous. She works with me to carefully outline any development requests, passing it onto their development team only after she has a complete grasp of my needs. They meet every deadline, and I know exactly when to expect a first round demo if I request an iterative development. They’re also flexible in their communication methods. I use Moxtra as a convenient way to share project folders with our SEO and social media teams, and FreshCode had no problem adapting to this tool.

What did you find most impressive about them?

We always viewed ourselves as trauma recovery specialists, but we’ve since realized that we’re also an IT company. FreshCode has essentially become our IT partner. They're extremely professional in managing any scope change requests, highly reliable, and have an incredibly talented staff.

They’re excellent business analysts. If I describe the platform requirements, they ask the necessary questions to translate those needs into technical solutions. They also come to me with their own suggestions for improving the platform.

I was really panicking after the original vendor left, but I was amazed at how quickly FreshCode understood and enhanced the plugin.

Are there any areas they could improve?

I’ve recommended them to a number of my entrepreneurial friends, but FreshCode is often too busy. I would love to see them grow so they can help these other companies.

5.0
Overall Score They're a lifesaver and one of the best recommendations we've ever had.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We've had excellent returns on our investment.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I recommend them constantly.

Software Dev for Digital Training Tool

"FreshCode excels at estimating scopes for time, money, and ultimate expectations."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2015 - Ongoing
Project summary: 

FreshCode built a B2B training software using exclusively Java-based technology, accommodating a scalable project scope in response to expanding business goals. They now support testing prior to sale. 

The Reviewer
 
1-10 Employees
 
Copenhagen, Denmark
Ulrik Andersen
Founder, Educadio ApS
 
Verified
The Review
Feedback summary: 

The current product version functions reliably in over 100 test instances for third-party users, illustrating FreshCode’s detail-oriented approach and engineering savvy. The team’s attentiveness, competitive price point, and eagerness to improve their skills contribute to a strategic partnership. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Educadio ApS, a Danish company that’s been running for 1 ½ years. We develop software for primary schools as well as for businesses. We are working with some Danish clients, and have signed on to move into Norway. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with FreshCode?

We were planning to build a piece of software in the form of a digital training tool that businesses could leverage to teach their employees how to use tools like Office, web-based products, and so on. 

SOLUTION

What was the scope of their involvement?

FreshCode built our software from start to finish. Everything is based on Java and JavaScript. Beyond a supplier, they’re our strategic partner, and they have a minor piece of equity for our product. This ensures us that our collaboration will continue.

We started out in a typical consultancy arrangement. Educadio ApS had some specs and money, while FreshCode brought the expertise for building the software. As time went on, we broadened that scope. They know a lot about building software but not so much about how to market their business. Right now, by engaging in this deeper strategic partnership, we are helping somewhat on how they attract customers. They want to expand on working even more with clients in Europe as well as the USA. They even have a big client in Australia. FreshCode has a lot of expertise that we’re missing in Denmark, so we’re focused less on price at this point. We’d have to spend a large amount of time to switch suppliers if they announced that they were leaving.

Every time we have an idea, we can call FreshCode’s strategic members (i.e. the product manager or even a programmer). For example, in the fall of 2016, I decided we needed to create an interactive video format. They ran through all our business goals first, asking what we wanted to achieve with the new format. Then, we started building the concept and the software. We tested it on some customers and were able to sell it 6 months later.

How did you come to work with FreshCode?

I had worked with them on a former IT startup. When I started Educadio ApS, it was a no-brainer for me to go back to the FreshCode team and continue the collaboration. The former IT-startup initially found their principals on Upwork through a chance encounter in July ‘14. We employed around 15 developers from Eastern European countries, including Romania, Poland, Croatia and more. We needed some hardcore server developers who could build a Java-based solution. The relationship developed from there.

How much have you invested with FreshCode?

The cost of their services has been around $150,000 in total.

What is the status of this engagement?

We started working with FreshCode in September 2015 for Educadio. I had previously worked with them for another startup. As of July 2017, we have just begun 2 more projects for new customers at Educadio ApS.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We have a strict B2B solution, and clients run their own instance of our software on their servers, instead of on a software-as-a-service [SaaS] model. One client is running around 100 instances in test mode, for example, but I don’t have specifics on how users are engaging with the tool.

Educadio offers software as part of a bigger learning environment. We are developing all the components and kits that come with this as part of our main business. We’re still in development mode and haven’t sold the entire solution. As such, we didn’t actually aim to attract the clients we have for the modules we did sell.

How did FreshCode perform from a project management standpoint?

On a day-to-day basis, we communicate through Skype. Ivan is my main contact. Being non-technical, he is proficient in a number of languages and can manage the communication with the IT team. He is attentive, result-driven, and good at finding out what should be done and translating my non-technical requirements into the programmers’ technical abilities. He hasn’t promised anything he couldn’t deliver. It feels like we’ve known each other for quite some time, and I have visited FreshCode’s office twice.

I have talked to some of the programmers as well, but being limited by their English skills, sometimes it is difficult. One of the founders’ girlfriend teaches English at a professional level, and they’ve actively been setting up language courses for most of their employees. English is difficult for FreshCode’s team members, who are coming from Cyrillic writing, but they’ve been doing a great job.

What did you find most impressive about FreshCode?

I’m impressed by their ability to handle difficult technical tasks and deliver on time. I haven’t been disappointed yet, even though I’ve had some steep demands. FreshCode excels at estimating scopes for time, money, and ultimate expectations. They are extremely service-oriented, which was the biggest surprise for me. I’ve worked with programmers from other Eastern European countries who lacked the “human touch.” By comparison, FreshCode’s team is very attentive.

Are there any areas FreshCode could improve?

They’re lacking in how to market their services. The company needs to relate more to its customers in a non-technical more business oriented way. They have huge potential for growth. Instead of providing development for smaller, set tasks, they can easily excel at creating full solutions from A to Z. For this to work, however, future clients need to know that they are more than able. I know they are working hard on this but are not privy to give out details.

4.5
Overall Score The overall quality of code is excellent. They haven’t always provided the right context, though. During bug fixes, for example, I wasn’t always told what was being fixed – but it’s a minor thing.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    This is never a perfect area especially when clients as myself are involved.
  • 5.0 Cost
    Value / within estimates
    I have worked with cheaper developers, but they didn’t deliver good code.
  • 4.5 Quality
    Service & deliverables
    FreshCode provides good work.They offer solid deliverables.
  • 5.0 NPS
    Willing to refer
    I would recommend them any day of the week.