What was the scope of their involvement?
First, they redesigned our logo which became part of our collateral for trade shows as well as featuring on our letterhead, etc. After that, they provided us with a refresh of our whole image and redid our website from scratch. The site is promotional and informational with no e-commerce.
We wanted something edgy and concise that spoke well to our enterprise. It needed to be mobile friendly and work well for our social media platforms too.
What is the team dynamic?
We worked with a sales manager who was very knowledgeable and great at sorting through the commentary we provided. He helped us nail down a target of what we were trying to accomplish and developed the internal team.
They brought in specialists in graphic arts and with language skills to develop an image and context for the content, and to reduce the size and complexity of our previous website and marketing material.
How did you come to work with Fresh Design?
A member of my staff met them at a conference in Chicago and was impressed by their energy. We were in the process of looking for companies to do the work. We liked their attitude and they came up with an aggressive timeline at a reasonable price.
How much have you invested with them?
We spent between $10,000 and $15,000. It was unbelievable that they completed what they did, and at the price they did. I would’ve paid twice that to get what I got — they delivered an exceptional product.
What is the status of this engagement?
We started working with them in March 2017, and the work was implemented in September 2017. They are currently training us to do some of the maintenance ourselves.