What evidence can you share that demonstrates the impact of the engagement?
Everyone who’s looked at the website has given it praise. Most importantly, I think it really represents my business. He had the ability to visually articulate my vision, which was critical.
How did Franklin Digital perform from a project management standpoint?
We communicated a few times each week through phone calls and emails. Even though I wasn’t the most efficient in sending him content, he was able to weed through everything without a second ask.
What did you find most impressive about them?
I kept waiting for the ball to drop because I made so many demands and changes until he got it right. My requests were never denied, and the value was very clear.
Are there any areas they could improve?
It may have been helpful to have a more centralized flow of communications between us.
Do you have any advice for potential customers?
He was very receptive and good at what he does.
Impressing both internal and external stakeholders with the quality of the site, the team correctly reflected the client’s vision and current brand image in their designs. Despite the several requests for changes mid-way through the development, they were accommodating, prioritizing client needs.