Four By North

BACKGROUND

Please describe your company and position.

I am the Co Founder of OS Collectives

Describe what your company does in a single sentence.

coaching

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Four By North to accomplish?

• Design and produce a 10k word research report
• Moderate a LinkedIn live event

SOLUTION

How did you find Four By North?

Referral

Why did you select Four By North over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Four By North were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design and produced a vey detailed 10k word future reserch report along with artistic direction, with oppoertunity to make any changes prior to launch.
• Moderate a LinkedIn live session between on launch between the resserchers of the report.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Firstly, I can't express my gratitude enough for Four by North throwing us a complete life line at the last minite to help us produce and launch our report.
• With very little guidence, Four by North took our transcript and produced the most incredible artistic report, it was better than I was expecting it ever to be.
• It was delieved on time, with exceptional commucation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I can't thank them enough for the comunication through the entire process, i felt at all times extremely confident that the report was going to make the deadline and launch on time.

What was your primary form of communication with Four By North?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Every level was exceptional, understanding the design brief, comunication, everthing.

Are there any areas for improvement or something Four By North could have done differently?

I'm very happy with everything.

BACKGROUND

Please describe your company and position.

I am an executive at Neuroweave, LLC

Describe what your company does in a single sentence.

Neuroweave creates cyper-physical product lines to offer unique one-of-a-kind products and designs created with the collaboration of machine and human design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Four By North to accomplish?

• Bring our vision for a unique website to life
• implement newer web technologies
• advise on e-commerce platform implementation

SOLUTION

How did you find Four By North?

Referral

Why did you select Four By North over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Four By North were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Help Neuroweave look at cutting edge animated websites and decide on technology to implement for NW's brand launch. 
• Ideate around immersive website experience. 
• Provide technical requirements for chosen design and brand direction. 
• Provide feedback on creative. 
• Build a capable development team to implement vision. 
• Iterate copy for marketing, product descriptions, PR.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

FourByNorth's sprint method set up milestones for both our and their team to reach, with concrete actionable outcomes at the end of each sprint. We concluded each sprint with product and resources that included: 

• a tightly defined technical and creative direction and framework for our creative team to work within
• a resource document of copy that was implemented into our branding, PR and product pages
• a developed and launched cutting edge website with functional CMS for internal editing capabilities for future revisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FourByNorth has perfected their sprint timelines with regulated check-ins and deliverables schedule that results in no functional delays to the project. They had a keen sense of the speed with which they operated, as well as making a quick study of our capacity to respond with needed collateral within specific schedules. 

The required assets and feedback timing that they required of us was clear, and manageable. When delays occurred on our end, they were able to accommodate a restructuring of the sprint timeline, and plugged us into a future set of dates.

What was your primary form of communication with Four By North?

Virtual Meeting

What did you find most impressive or unique about this company?

FourByNorth is driven by client ambitions more than any other company I have worked with: our needs come first and foremost, and we felt no resistance when our vision shifted or took a different direction than what they or even our internal stakeholders may have proposed throughout the project. Theirs is a method to take our needs, reviewed through their strategic and functional lens, and output the best in class result.

Are there any areas for improvement or something  Four By North could have done differently?

If anything, we should have been more focused in utilizing our time with FourByNorth more effectively: they could have let us know what a well-organized ship they were running!

BACKGROUND

Please describe your company and position.

I am the CEO of Bodine & Co.

Describe what your company does in a single sentence.

Under the leadership of author and customer experience pioneer Kerry Bodine, Bodine & Co. provides research and consulting services to improve customer and employee experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Four By North to accomplish?

• Design a website to provide information and ecommerce transactions
• Create a brand language for both digital and print

SOLUTION

How did you find Four By North?

• Referral
• Other

Why did you select Four By North over others?

• High ratings
• Great culture fit
• Good value for cost 
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

FourByNorth has spearheaded two site redesigns for Bodine&Co. In 2016, this included an extensive branding exercise and site overhaul, including all design and content development. In 2022, FourByNorth refreshed their prior graphic design and user interface work to support our evolving business focus.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Ability to effectively communicate our services to prospective clients
• Successful ecommerce transactions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FourByNorth delivered on time and were communicative about the schedule. They were, and continue to be, highly responsive to our requests.

What was your primary form of communication with Four By North?

• Virtual Meetin
• Email or Messaging App

What did you find most impressive or unique about this company?

The team at FourByNorth provides a wide range of services — from high level strategy to UX/graphic design and content creation. They're always on the lookout for ways to better support our evolving business needs. And they are absolutely lovely to work with.

Are there any areas for improvement or something Four By North could have done differently?

Nope! FourByNorth is proactive with their own continuous improvement efforts.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & president of Grand VIew Research, Inc.

Describe what your company does in a single sentence.

Market and industry research and forecasts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Four By North to accomplish?

• Establish and adhere to brand guidelines across all collaterals and tech experiences
• Understand customer needs
• Improve user experiences
• Develop and manage internal document templates

SOLUTION

How did you find Four By North?

Referral, Other

Why did you select Four By North over others?

Great culture fit, Good value for cost, Company values aligned, Other

What was your primary form of communication with Four By North?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We've worked with Four By North for over 6 years. The team has been our exclusive design services vendor for all things related to brand strategy, visual design, user experience design, web design, brand positioning, and many other projects over the years. They've helped us develop and adhere to our brand guidelines, provided product positioning and strategy guidance, designed countless websites for both customer and internal applications, developed logos for new products, produced product videos, developed Microsoft Office templates in MS Word, MS Excel, and MS Powerpoint for all of our client deliverables. Their skillset is extensive and their abilities span from graphic design production all they way up to brand strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Direct customer feedback that our product deliverables looked more credible and trustworthy than our competitors.
• Competition copying our designs to try and match us.
• Improved internal performance of teams producing our product with new template strategy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Four By North team is very good at establishing project objectives with us up front in a collaborative way. They clearly communicate what is possible within the given time frame and budget. They provide project tracking tools so monitor progress of projects.

They are transparent when some tasks are running long or require more effort than originally expected. There are rarely any surprises about expectations and delivery dates because the communication is so professional.

What did you find most impressive or unique about this company?

All of their design services are strategic in nature and they work very collaboratively to ensure we get the best outcome. They are also friendly and fun to work with — I look forward to our planning and delivery calls.

Are there any areas for improvement or something {provider_name} could have done differently?

We are very satisfied with the Four By North services over the years and I can't think of any significant areas of improvement that are required for our needs at this time.

BACKGROUND

Please describe your company and your position there.

I am one of the owners of Ninth Seat, a market research agency providing consumer feedback to clients

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Four By North, and what were your goals?

We recently rebranded as Ninth Seat. We hire Four By North to help translate our new identity and brand story into our new website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were recommended Four By North and were immediately impressed by their understanding of our positioning, brand story and what we wanted to achieve from our website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked closely with Four By North in scoping out what we needed the website to deliver and how we needed it to be closely aligned with our brand values. We had regular catch-ups with Erin (CEO & Founder) who helped develop the articulation and narrative of our story, and Jesus (Design Director) who worked up the visual design before committing it to wordpress. We were shown the site through the design process enabling us to make changes / tweaks as we went.

How many people from the vendor's team worked with you, and what were their positions?

Two - Erin (CEO & Founder) who helped develop the articulation and narrative of our story, and Jesus (Design Director) who worked up the visual design

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received a wealth of positive feedback on the website for existing clients who have commented that our branding and services come through extremely clearly and the end product tells our brand story in a very clear and succinct way.

Describe their project management style, including communication tools and timeliness.

Throughout the project, we had regular catch-ups and were able to comment directly on a working prototype of the website.

What did you find most impressive or unique about this company?

The greatest strength of Four By North, in my opinion, is the level of consultancy and guidance they bring to the website design - they do not just focus on the functional aspects of the website, they go beyond this to really ensure they understand the messages you want to deliver and how it can best reflect the brand values of the company.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Senior Director, Strategic Alliances of Greenlots (now Shell Recharge Solutions)

Describe what your company does in a single sentence.

We provide a cloud-based platform for managing EV charging infrastructure at scale.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Four By North to accomplish?

• Create collateral templates for marketing purposes, like PPT templates
• Redesign our website
• Update our branding to something more modern and consistent
• Raise the profile of the Greenlots brand

SOLUTION

How did you find Four By North?

Referral

Why did you select Four By North over others?

• High ratings
• Great culture fit
• Good value for cost

What was the size of Four By North’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The vendor raised the profile of our brand and delivered a new website along with associated designs and deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Investor interest leading to acquisition by Shell
• Increased sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time and on budget. Vendor was responsive to our needs. They were open and proactive with their communication.

What was your primary form of communication with Four By North?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their designs were tailored perfectly to our desired corporate image and strategy.

Are there any areas for improvement or something Four By North could have done differently?

None at all, though their process includes looking for ways to improve their process.