Forty4 Design

BACKGROUND

Introduce your business and what you do there.

I’m a fire chief at Hutto Fire Rescue, a fire department. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Forty4 Design?

We needed to put our employment application online, so we decided to look for a company that could rebuild and redesign our website for us.

SOLUTION

What was the scope of their involvement?

We hired Forty4 Design to redesign and redevelop our website from scratch. We gave them our idea, and they handled everything for us. The site allows applicants to fill out an application form online, submit all the required information, and go from there.

What is the team composition?

We’ve worked with three people from Forty4 Design.

How did you come to work with Forty4 Design?

Forty4 Design was recommended to us by the Hutto Chamber of Commerce.

How much have you invested with them?

We’ve spent around $7,000 so far.

What is the status of this engagement?

We started working together in January 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve only been up and running since September of this year, so we don’t have any metrics yet. However, I’ve received positive feedback on the site’s excellent design and performance.

How did Forty4 Design perform from a project management standpoint?

Forty4 Design has performed well in terms of project management. They constantly keep us in the loop, and they deliver on time and within budget. We use Trello for project management, and we typically communicate through phone calls, email, and in-person meetings.

What did you find most impressive about them?

I’m most impressed with the quality of Forty4 Design’s work.

Are there any areas they could improve?

No, not right now.

BACKGROUND

Please describe your company and your position there.

I am the office manager and I oversee all marketing and promotion at Arbor Car Wash - a locally owned family business in the greater Austin area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Forty4 Design, and what were your goals?

We hired Forty4 Design to create a new website, because our website was really out of date. Our goal was to get a website that was to get a good looking website that was user friendly.

SOLUTION

How did you select Forty4 Design and what were the deciding factors?

I saw Forty4 Design's work and loved working with Felix. We are a local small business, so we really love when we can work with other local small businesses.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Work included creating a brand new website from scratch with wordpress. Felix helped bring my ideas to life with great organization of our services and locations.

How many people from the vendor's team worked with you, and what were their positions?

1, the owner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Traffic to our website increased, better wording for the SCO made our website more searchable.

Describe their project management style, including communication tools and timelines.

Felix used Trello to keep me up to date on what we had finished and what still needed to be finished. I also received regular emails and texts to communicate.

What did you find most impressive or unique about this company?

We were most impressed by the finished product we were delivered and Felix's swift communication. Having a good looking, easy to navigate website is so important to all businesses, so I am very thankful for choosing Forty4 Design.

Are there any areas for improvement or something they could have done differently?

When our website first launched there were a few changes I wanted to implement, but Felix was quick to make those changes for me.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of an e-commerce business that prints and sells shelving paper for kitchens, bathrooms, and more.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Forty4 Design?

We hired them to build our website, and host and manage it.

SOLUTION

What was the scope of their involvement?

They built our website using WooCommerce. We gave them photos or our inventory, and they put everything together. Customers can select from multiple sizes for their paper, or put in their own custom measurements. It’s also integrated with PayPal and our shipping system. 

They’re also doing some digital marketing for us. For example, they’re running Google Ads and other social media ads. They’re also engaging with our customers through our social media platforms. 

What is the team composition?

I worked with Felix (Founding Designer) and two other team members that helped with development. 

How did you come to work with Forty4 Design?

I did a Google search for web designers. Felix contacted me, and he was the most affordable option. 

How much have you invested in them? 

We’ve spent between $10,000–$50,000 so far. 

What is the status of this engagement?

We started working together in July 2019, and our relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is very user-friendly. A lot of our customer base is older, so they’re not always the most technologically savvy. However, Forty4 Design made sure that the website was easy to navigate. 

Our business has been gradually increasing since we started working with them. They send us regular reports on how our ads are performing. We’ve seen an increase in leads from digital marketing. 

How did Forty4 Design perform from a project management standpoint?

They’ve been great. Their team is always willing to answer any questions, and they’ll even do additional research to help us out. 

What did you find most impressive about them?

They make you feel like they care. It’s nice that they’re willing to learn about our business so they can better help us. They take pride in their work. 

Are there any areas they could improve?

There’s nothing they could improve. I don’t have any complaints, they’re one of the easiest vendors I've worked with. 

Do you have any advice for potential customers? 

It’s best to communicate via email so they can have everything in writing. 

They really listen to what you want, but will also provide feedback based on their experience. 

BACKGROUND

Introduce your business and what you do there.

We’re an AC and heating company based in Austin, and I’m the director of strategy and operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Forty4 Design?

We needed a revamp of our site. We wanted it be a bit more modern.

SOLUTION

What was the scope of their involvement?

They used WordPress to build our site from scratch. The team also provided photography of our product and team in action.

What is the team composition?

We worked with Felix (Senior UX Designer), one copywriter, and one other person from their team.

How did you come to work with Forty4 Design?

My husband met their owner a while back.

How much have you invested with them?

We spent $5,000–$10,000.

What is the status of this engagement?

We started to working together in March 2019 and wrapped up in August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our feedback has been overall positive. Clients and prospects have noted how modern and up to date our site looks. It certainly compares to other companies in our industry.

How did Forty4 Design perform from a project management standpoint?

They kept us in the loop of everything that was going on. All in all, we had great communication. They were very prompt in answering any questions we had about project status or alterations.

What did you find most impressive about them?

Their adaptability and responsiveness stood out the most.

Are there any areas they could improve?

It would be great if they could outline what is and isn’t included in the scope of work. I didn’t know that any changes would be a separate project with a separate bill because they weren’t part of the initial scope.  

Do you have any advice for potential customers?

No, they do a good job of hand-holding throughout the process.

BACKGROUND

Please describe your company and position.

I am the Founder of Hutto Wine Bar

Describe what your company does in a single sentence.

Wine bar focusing on wines by the glass or by the bottle from female winemakers and female business owners in a cool and modern space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Forty4 Design to accomplish?

• Website

SOLUTION

How did you find Forty4 Design?

Neighbors!

Why did you select Forty4 Design over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Forty4 Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Planning meetings to understand goal of the website

Design reviews and approvals for website frames

Photography consultation for imaging on the website

Launch of the site

Training of self-management on the website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Review meetings for wire frames, layout/designs, branding

Wireframe delivery dates

Launch date

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Once we were aligned on the goals and pricing, we were able to set realistic timelines

What was your primary form of communication with Forty4 Design?

In-Person Meeting

What did you find most impressive or unique about this company?

It felt like working with family. Their vision was not only to get out a great website but to get to know me as a person and as a business owner - two critical things to ensure the website matches my energy and business vision.

Are there any areas for improvement or something Forty4 Design could have done differently?

No negative feedback

BACKGROUND

Please describe your company and position.

I am the Director of Operations and Investments of Para Ti Properties

Describe what your company does in a single sentence.

Provide real property options as well as in house financing options.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Forty4 Design to accomplish?

• Create and design a website
• use website as a means of providing information for FAQs

SOLUTION

How did you find Forty4 Design?

Referral

Why did you select Forty4 Design over others?

• Great culture fit
• Referred to me

How many teammates from Forty4 Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mock up, testing and quality assurance, front and back end development, training for back end use, frequent updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The frequent updates, follow ups and encouragement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ALWAYS!

What was your primary form of communication with Forty4 Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

THE PEOPLE. The quality of their work and the heart that they do it with were highly evident in our partnership. They genuinely try to understand your point of view as a business owner so that they can capture what it is that we want to accomplish with the project.

Are there any areas for improvement or something Forty4 Design could have done differently?

None that come to mind.

BACKGROUND

Please describe your company and your position there.

I am the owner of the garage door company that offer high quality parts and service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Forty4 Design, and what were your goals?

We had a website but it was a simple online business card. Felix and Forty4Designs completely changed that and made our website truly our own. I wanted people to know what we stand for when they look up our company and our new site says that and more.

SOLUTION

How did you select this vendor and what were the deciding factors?

After meeting with Felix to see if this was the vendor we wanted to use, it was a clear choice. Honest, upfront and resourceful.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It took a while to finalize but every step was crucial for the final result. At first we went over ideas and concepts that would maximize my vision. Content came afterwards and little by little the team began to work their magic. With every step, the team communicated their goals and made changes without hesitation for the better of the goal. Countless hours behind the scenes made this happen.

How many people from the vendor's team worked with you, and what were their positions?

Im sure more than 3 people worked on this but I only had the pleasure of meeting 3. The developer, the project manager, the designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients love the new site and I’m constantly being told how much they gained trust in us by simply browsing our site.

Describe their project management style, including communication tools and timeliness.

Everything was always shared. Documents, calendars, agendas, etc. Very professional

What did you find most impressive or unique about this company?

The website is easy to add or remove content. Any changes requested are typically addressed in a timely manner.

Are there any areas for improvement or something they could have done differently?

After our first launch we had a couple of incidents with a video slowing the page down, but it was caught pretty fast. That was my area I though could be improved and they fixed it right away.