Can you share any information that demonstrates the impact that this project has had on your business?
We were able to take a business idea and turn it into a working product in just six months. Now, we continue to add tools that make it easier and more attractive for lawyers to come to our community, seeking work and seeking legal help.
How was project management arranged and how effective was it?
I can’t emphasize enough how Forte put their money where their mouth is. They delivered what they said they would deliver, and when. The team went above and beyond. When we called about emergencies or to shift priorities, it was no problem—things always got taken care of within 24 hours.
What did you find most impressive about this company?
Forte feels like a partner. Often, when you have a contractor in any field, you feel like you’re dealing with an enemy. You always struggle with them over what you thought was going to happen versus what’s really happening. The Forte team connects those threads. Not only did we get what we expected, but they also brought things to our attention that we hadn’t even thought of. That has helped to make the entire application even better than what we initially imagined.
Are there any areas for improvement?
No. I’ve been through a lot of builds in my life (probably 20) and no build ever hit the time estimate like Forte did. I’ve got a lot to do and needed a partner that would reliably deliver when they said they would.
The team successfully delivered the streamlined system, enabling product information to be distributed to external e-comm channels. Communication was very effective, as they easily collaborated with the internal team.