Foreignerds INC.

BACKGROUND

Please describe your company and position.

I am the CEO of Mentaal Beter

Describe what your company does in a single sentence.

Electric Hospitality operates a growing portfolio of boutique hotels, bars, and restaurants across the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foreignerds INC. to accomplish?

• Improve customer engagement through an intuitive, user-friendly interface.
• Develop a seamless digital system to enhance guest experiences across all our properties.
• Ensure the system integrates smoothly with our existing POS and reservation systems.

SOLUTION

How did you find Foreignerds INC.?

• Online Search
• Clutch Site

Why did you select Foreignerds INC. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Foreignerds INC. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Foreignerds INC. designed and developed a comprehensive digital system aimed at enhancing the guest experience. The solution streamlined various guest facing processes, allowing for a more efficient and enjoyable stay across all locations.
Key deliverables included:

UX/UI design for an intuitive web portal and mobile app to manage guest services.
Full web development for a system that integrates with our existing POS and reservation systems.
A user-friendly backend admin dashboard for property managers to track guest interactions and manage services.
Secure, role-based access to ensure smooth operations and data privacy.
Their team also performed extensive testing before the rollout and trained our IT staff to manage the system efficiently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system successfully enhanced guest engagement, reduced check-in and check-out times, and improved overall guest satisfaction. The collected data provided valuable insights into customer preferences and behavior, which helped us fine-tune services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Foreignerds INC. delivered the project with precision. They followed a weekly sprint model, held regular status meetings, and provided detailed progress reports. All milestones were achieved on schedule, and any changes were handled quickly, often within a day or two.

What was your primary form of communication with Foreignerds INC.?

• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something Foreignerds INC. could have done differently?

The only area for improvement was post-launch training. More extensive onboarding support for non-technical staff would have helped speed up the adoption process.

BACKGROUND

Please describe your company and position.

I am the Director of Production of StoryTerrace

Describe what your company does in a single sentence.

I am a Director of Production at StoryTerrace — a ghostwriting platform. We connect professional writers, editors, and people who need help with writing their book. Here, a person can find a suitable writer, organize and conduct interviews with them to share ideas and discuss the contents of the future book, review the book while it’s still in progress, choose illustrations and design, and finally, have it printed and delivered to their door.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foreignerds INC. to accomplish?

• Our goal was to make a convenient and responsive platform, which would make book writing easier for every user. At the same time, we pursued security since users entrusted us with their data, and we could not afford to have these data compromised.

SOLUTION

How did you find Foreignerds INC.?

Clutch Site

Why did you select Foreignerds INC. over others?

Pricing fit our budget

How many teammates from Foreignerds INC. were assigned to this project?

4

Describe the scope of work in detail. Please include a summary of key deliverables.

StoryTerrace is a ghostwriting platform. A user who wants to write a book but needs help doing it selects a writer. Then, they conduct interviews to share ideas and work together on the book contents. After that, the writer works on a book and the user reviews it on a regular basis. Meanwhile, the user can upload pictures to include them as illustration or cover. After the book contents are ready, the book is worked upon by editors and designers. Once the user is satisfied with the final result, the book is printed and delivered to their doorstep.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is already up and running. We have successfully implemented the idea and now are busy promoting it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In a software partner, I value liability, trustworthiness, and transparency the most. I can say that all three are present in foreignerds inc. Our work was effective, and we definitely demonstrated a great deal of progress as the project grew larger.

What was your primary form of communication with Foreignerds INC.?

Email or Messaging App

What did you find most impressive or unique about this company?

The most valuable thing about them was their attitude toward partners and employees. Our cooperation was never been strained by conflicts or mistrust. By contrast, it was very transparent, friendly, and thus, effective.

Are there any areas for improvement or something Foreignerds INC. could have done differently?

At the very beginning, we failed to grasp the bigger picture of the project. The briefing should have been more profound and careful.

BACKGROUND

Please describe your company and your position there.

CEO of a video production and editing firm catering to clients from various industries from education to ecommerce and everything in between.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

We hired them for developing our one-page website from scratch. Our primary objective was to create a site that leaves a lasting impression on our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired a technical consultant for recruiting the firm. He assessed various firms and finally picked Foreignerds for the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was divided into three phases: design, development, and testing. Their team was quick at delivery and completed each phase within prescribed timelines. We used WordPress as a CMS for the website.

How many people from the vendor's team worked with you, and what were their positions?

We mostly had their project manager who was in touch with us. He took care of everything for us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project went from one phase to another seamlessly. Their team was proactive and good at communication. We liked the level of expertise and experience they had.

Describe their project management style, including communication tools and timeliness.

We used Asana and skype for project management and communication. They were quick and agile. The project flowed seamlessly.

What did you find most impressive or unique about this company?

The value they brought to the table was impressive, and their dedication to the project was noteworthy. They took care of everything and were always ready to help whenever needed.

Are there any areas for improvement or something they could have done differently?

They have been very supportive throughout.

BACKGROUND

Please describe your company and your position there.

Community manager of an exclusive community catering to specific audience belonging to food industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

We hired them for revamping our back-end and configuring it such that it would be easy to operate.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had an impressive portfolio and several ready-made solutions for our industry. Based on our interaction with their team, we felt they have proven expertise with our technology and a sizable team - so we hired them for the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted to add several third-party extensions to our website and streamline the back-end workflows. The back-end was not easy to manage and hence, we wanted them to configure it for us and make the website easy to operate.

How many people from the vendor's team worked with you, and what were their positions?

8 people - 4 were back-end developers, 2 DevOps, a project manager, and at times we also had calls with their CEO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered before the final deadline. They were meticulous and had a stringent modus operandi. Overall, their team knew what they were doing.

Describe their project management style, including communication tools and timeliness.

The communication was managed via emails and calls.

What did you find most impressive or unique about this company?

They have expert engineers that know what they are doing. Working with them was also great as they took us through each step, explained what it meant, and also trained our team to operate the website seamlessly.

Are there any areas for improvement or something they could have done differently?

Nothing in general.

BACKGROUND

Please describe your company and your position there.

Manager at a book publishing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

We hired Foreignerds for developing our website from scratch. We wanted to establish ourselves online and have a web shop where we can sell our merchandise - things like books, cups, caps, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected the vendor based on a recommendation from a business partner. They had worked with them on a development project and had a good experience overall. So after accessing their technical team, we onboarded them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They were to deliver a fully functional website that was responsive, high performing, and easy to operate. The project was divided into multiple chunks: the first one was user design, then they started the development. Once it was developed, their team worked on deployment and that was followed by QA and testing.

How many people from the vendor's team worked with you, and what were their positions?

We worked with their team of developers majorly. Their was one project manager, 3-5 developers and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website has turned out to be good. It was responsive, easy to operate and high performing. They worked hard on the design - it was aesthetically pleasing and really stood out.

Describe their project management style, including communication tools and timeliness.

The project was mainly managed via our assigned project manager. He was dedicated, polite and courteous. They mostly adhered to timelines - but the communication was a bit laggy I feel. They could have done better. But nonetheless, it was good.

What did you find most impressive or unique about this company?

They are a reliable company and have delivered everything they committed to.

Are there any areas for improvement or something they could have done differently?

Not any.

BACKGROUND

Please describe your company and your position there.

CTO of Recounter Digital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

Our company decided to hire Foreignerds to help with strategizing and implementing a sound digital marketing plan for our client's website that deals with fitness. Initially, we had been handling the website’s content marketing and other aspects but, we required a more professional touch so, our goal was to mainly help promote our fitness website through digital marketing services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We thoroughly went through a list of digital marketing companies. We personally contacted some of the companies and thought that Foreignerds was the right choice to go with. We connected with them and were very impressed with their clientele and portfolio.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The vendor team was able to help bring about a significant improvement in the website’s search rankings, the amount of traffic directed to our site as well as a good amount of sales. Before the strategizing process began, Foreignerds studied the website’s performance prior to us hiring them, made note of the areas that we were unable to optimize or make changes accordingly and they began to set out an effective plan. They were able to deliver consistent results by the end of the project.

How many resources from the vendor's team worked with you, and what were their positions?

We were directly in touch with the CEO as well as the digital marketing team. They were successful in providing integrated solutions for our requirements.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within a time period of two months, Foreignerds was able to boost our search rankings to the top and due to this, we were able to get a good number of leads with the efficient work that the vendor team had provided our website with.

How effective was the workflow between your team and theirs?

The project was managed in the most professional manner by Foreignerds and communication was always on a timely basis. For every query, we received a prompt response with the right solution. We mostly used emails to connect and provide feedback that did not require extensive discussion but, for calls, we used Google Meet.

What did you find most impressive or unique about this company?

We're highly impressed by the team’s problem-solving skills and the amount of professionalism they've portrayed. Even though the communication was formal, we felt that there was a shared understanding between our team and theirs and this allowed for a smooth flow of work as well as the way we interacted and shared our ideas.

Are there any areas for improvement or something they could have done differently?

There is no requirement for improvement in any area. The work done by the team was effective and produced the expected results.

BACKGROUND

Please describe your company and your position there.

I'm the COO of a digital agency based in Texas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

Our primary goal was to generate more meaningful and serious leads, while converting those into customers with ease. We also wanted our online sales portal to reach global and always appear on the first page of Google searches.

SOLUTION

How did you select this vendor and what were the deciding factors?

Though we had a huge list of SEO providers, we interviewed around 7-8. The vendor was a quick selection, as the team that engaged with us had quickly understood the issues and answered what we wanted to listen.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Below are the key deliverables and technologies the provider helped us with:

• 10 most relevant keywords
• Customized SEO enhancements for our website
• Smart and interactive landing pages
• On-site and off-site SEO, including backlinkings
• Social Media Marketing on major social channels (weekly three posts)
• Added a blog page
• Interactive and user-friendly Contact Form

How many people from the vendor's team worked with you, and what were their positions?

For all of the above-listed deliverables, we engaged and communicated with a project manager. The core team for our project included two resources: an SEO expert and a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Here are the outcomes in the same order of deliverables:

1. Keywords - With only Three of the primary keywords, our portal started appearing on the first page on Google
2. SEO Enhancements - The new integrated SEO plug-ins ensured more visibility to our web pages
3. Landing Pages - The new landing enabled us to showcase our products and services with more confidence
4. Backlinking: Helped gain new organic visitors (over 100 visitors daily) from global destinations while conversion rate also improved
5. Social Media Marketing - Our business has more visibility through the premium social channels - FB and Insta
6. Blogs - The new blog page helped us engaging with new business partners
7. Contact Form - The smart Contact form has helped in generating more count of serious leads (nearly 20 leads) with higher conversion rate (about 10 conversions in a week)

Describe their project management style, including communication tools and timeliness.

The team was smart in understanding the issues, prompt in resolving those, proactive in responding, and professional overall. We primarily used Google Meets for our weekly virtual conferences and phone/ email for communicating our requirements and concerns.

What did you find most impressive or unique about this company?

Their project management style impressed us so much that we implemented a couple of their strategies in our own office.

Are there any areas for improvement or something they could have done differently?

Everything went smoothly, so no feedback from us.

BACKGROUND

Please describe your company and your position there.

CTO of a performance-marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC.?

We needed a reliable agency who can manage our social media platforms and also work on our clients' accounts on behalf of us. We are mostly focused on organic marketing and hence needed a strong partner that can independently take care of social media for us and our cleints.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had been doing our research and had shortlisted 5-8 agencies based on their expertise. We hired Foreignerds for two reasons: they had a flexible engagement model and had experience of working in our industry.

Describe the project in detail and walk through the stages of the project.

They first optimized our social media profiles - and then optimized our existing ad campaigns. They removed irrelevant posts and have started adding relevant posts consistently.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a social media strategist, digital marketing expert, and a team of creatives who worked on our account.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Today, our social media reach has increased up to 234% — thanks to their consistent efforts. Our clients are also happy with their work. They have been phenomenal so far, and we expect them to continue delivering the same results.

How effective was the workflow between your team and theirs?

Communication with them has been great, and all deadlines have been met. Each month we have a set call that keeps us all on the same page, but they are also available at any time to discuss certain aspects of our SMM campaign` and to implement changes quickly.

What did you find most impressive or unique about this company?

They are motivated and always ready to go an extra mile. Their creative team is agile, and quickly adapts to the latest trends in our industry. That's very important - as we need to scale up rapidly.

Are there any areas for improvement or something they could have done differently?

You're doing a great job! Keep doing what you're doing!

BACKGROUND

Please describe your company and your position there.

CTO for a influencer brand into the coaching industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC.?

We hired Foreignerds for Digital Marketing and branding. Our website was live and we wanted to leverage all the platforms we can to promote our services. Our team didn't have enough expertise - and hence we worked with this vendor for meeting our marketing goals.

SOLUTION

How did you select this vendor and what were the deciding factors?

After an initial proposal, we selected this vendor through a digital zoom meeting. As they had impressive credentials, sizable team, and good industry knowledge and sound digital marketing expertise, we decided to hire them.

Describe the project in detail and walk through the stages of the project.

We ran them through our marketing objectives for the quarter and aligned them with our existing campaigns and platforms. Then their team did their own analysis and proposed a new marketing plan - which was executed by them post our approval. They introduced new mediums for marketing and channelized existing ones. They are working up on new strategies as of now.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a digital marketing head, a team of marketing executives, and an account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

More users enrolled in our courses in last 30 days than the first 2 quarters of the year. We're happy with the results we've seen so far and are looking forward to see them deliver better results.

How effective was the workflow between your team and theirs?

It was very well managed. Whenever we needed project updates, we used email. Our team meets monthly via Zoom, including me, my boss, and the Project Manager. We review our progress each month during these meetings, and they provide important statistics. Whenever a question or request arises, they always respond promptly and with a friendly and professional attitude.

What did you find most impressive or unique about this company?

They are agile and collaborative. We loved working with them. Their team cares more about getting results than looking nice. And that's the best part about them.

Are there any areas for improvement or something they could have done differently?

They did all they could and we're happy with the results.