Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Forbytes has done a very good job in finding the right developer profiles for us. Our work is conducted by our internal lead developer; we also have 5 external resources, all of whom work together building our products. I can't attribute any particular result to Forbytes' work, but I am satisfied with them. They've been in charge of bug fixes and developing new functions in collaboration with our other consultants, so it's hard to determine who was responsible for what.
How did Forbytes perform from a project management standpoint?
We use Jira and Confluence for logging the work and for documentation. We have an Agile process which works well for us. Since we're working remotely, there needs to be a good routine in place. My main developer handles most of the communication with Forbytes, their quality assurance person reports to me, while the developers also work with our user experience designer and the e-commerce manager. The development is done in sprints, through a roadmap.
I know that Forbytes can assign project managers, but I've preferred to do everything myself. The senior person on their end has a sort of team leader function, but they all report to our own lead developer.
What did you find most impressive about Forbytes?
Forbytes has done a very good job recruiting our resources. We're a very picky group, but we've been given some excellent profiles. I wouldn't have been able to find the same level of developers in Stockholm. Forbytes' lead developer, for example, has been coding for 10 years and has worked on some big projects.
Are there any areas Forbytes could improve?
We're a special client for Forbytes, in the sense that we manage the team ourselves. Forbytes has done a good job recruiting people for us and measuring the performance of everyone in the team.