Fluper

BACKGROUND

Please describe your company and position.

I am the Product Leader of Launchpad

Describe what your company does in a single sentence.

Technology, Information and Internet

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fluper to accomplish?

• To craft a dynamic app

SOLUTION

How did you find Fluper?

Clutch Site

Why did you select Fluper over others?

• Pricing fit our budget
• Referred to me

How many teammates from Fluper were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They comprehensively tackled our app development needs in the Information and Internet industry. Their scope of work covered UI/UX design, backend integration, and thorough testing. Key deliverables included a user-friendly interface, seamless data handling, and prompt support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their expertise shone through. The app's user engagement doubled within the first month, leading to increase in daily active users. Additionally, customer feedback praised its seamless functionality and sleek design. This company's work undeniably showcases their commitment to success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely delivery of every milestone exceeded my expectations. The team's responsiveness to my needs was remarkable; they tailored the app precisely to my requirements. It was an absolute pleasure working with them.

What was your primary form of communication with Fluper?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to transform complex concepts into user-friendly apps stood out, and their commitment to staying at the forefront of industry trends was evident in the exceptional products they delivered. Their strong communication and collaborative approach made the entire development process a breeze.

Are there any areas for improvement or something Fluper could have done differently?

Fluper delivered a solid app for my business. Their expertise was evident, ensuring smooth functionality and user-friendly design. However, clearer communication about project milestones and more frequent updates could enhance the experience.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Brokazy Global Group INC

Describe what your company does in a single sentence.

We are building a Brokazy app that allows users to invest in stocks and do trading.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fluper to accomplish?

• project development
• coordination
• delivery

SOLUTION

How did you find Fluper?

• Email

Why did you select Fluper over others?

• Pricing fit our budget

How many teammates from Fluper were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their roles and responsibilities involved project development, coordination, and delivery. Their key deliverables involved the use of MVP, framework design, and infrastructural development. API integration and software designing involved the integral evaluation and implementation of the strategy. They introduced the project model and then noted the suggested changes.

They are experts at advanced development, so they can create an aura by redesigning the existing business model. Standardized involvement of the processes in the project revised the project's success. So the company took our goals seriously and the team worked on it to achieve the aim.

They follow the straightforward designated procedure to enhance the user experience and make sure about the involvement. The team at the company listens to the requirements and develops the strategy to make sure about the product and its successful performance in the market. As our users are traders and investors, they implied highly advanced security in the application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our project got successful reverts from the end users, we got the best reviews and ratings on all the app stores also, and the users appreciated our application and made sure about the best referral to others, we have millions of downloads and happy clients through the app. The project raised our revenue to the top even more than the expected ROI.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are experts at timely delivery and meeting the project requirements with a high chance of success. They have multiple developers, project coordinators, and managers. Their project delivery heads are very cooperative and provide the end to end continuous updates. Their team is open to the opinions and the changes provided by us.

Their expertise in development makes the project development process gone easy. Their management standards are just beyond expectations, they have a bunch of best coordinators who try to deliver project on or before the promised deadline. Though there are some delays in deliverables due to some unexpected accidents, we are happy to work with the Fluper team. They are just amazing at their work and also ensure the most of the strategic advancements.

What was your primary form of communication with Fluper?

• Virtual Meeting

What did you find most impressive or unique about this company?

The company has the best support team and they focus on the major requirements expressed by the client. As a client, I would strongly recommend the company for any type of technological advancement or software development. Their team comes with new innovations and technological integration every day.

Are there any areas for improvement or something Fluper could have done differently?

However, there are no such improvements that they need to perform, they are just the best at the processes they perform. They amazingly handle the lingual barriers and timing barriers according to the client, but make sure about the project delivery in no delay.

BACKGROUND

Introduce your business and what you do there.

I own a travel startup. Some of my friends from university and I came up with the concept of allowing people to socialize and find other travelers. We’re building an app that will connect people as they travel across different countries, or even within the US. We offer people deals for restaurants and hotels, and they can use the app to chat with each other and find good traveling options.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fluper?

We wanted affordable app development.

SOLUTION

What was the scope of their involvement?

We hired Fluper to develop our app and make the website dynamic. We have a WordPress site which we’re planning on converting to AngularJS. The app’s feature designs are already made. The apps will be dynamic, connecting to a database we’re making. I made the UI/UX designs and mockups of the app and the website.

Our website has two parts, the first being informational SEO content about hotels, attractions, and other interest points in different countries. The second part is the more functional one. It will allow people to see other travelers.

Fluper was brought in to develop a database of people signing up for our website. Those profiles will be displayed on the site based on the algorithms we’re developing.

They built the app as native, using Swift for iOS and Java for Android. We were going to use MongoDB, AngularJS, and Node.js for the website.

What is the team composition?

I worked with Akansha (VP of Sales, Fluper) and Ruchin (VP of Technology, Fluper). There was another person involved, who worked on the website. I dealt with Ruchin and he worked with his team. I spoke to him for 4–6 months, after which he called me and said he was leaving the company. He left the company at the beginning of this year, and the project was handed over to another person. I also spoke with Anshul (CEO and Business Head, Fluper).

I have my own internal web development team.

How did you come to work with Fluper?

I did a Google search for app development companies in New Delhi, and Fluper came up. I also used Clutch and other review websites. I researched another company in Bangalore, and one in Delhi. I spoke with them for several months before making a decision.

Fluper was good in terms of response time to questions. After 5–6 months of chatting with them—specifically with Akansha and Ruchin—I gave them the project.

How much have you invested with them?

The project total was supposed to be around $9,000. I paid a deposit of $1,339.6 via PayPal.

What is the status of this engagement?

I sent them the first payment in July 2018 and we stopped working together in March 2019.

RESULTS & FEEDBACK

Describe the impact this engagement has had on your business.

They didn’t really complete anything, so there’s nothing to track. There were 6–7 milestones, with an expected delivery timeline of four months. They were supposed to deliver the first milestone in two weeks, but they didn’t complete that.

I told Anshul I was disappointed, and that I wanted my deposit back. They told me there would be penalties if they delayed the project, but I wasn’t asking for that. They wasted my time, which I could’ve used to work with another company and to have actually gone to investors by now. He told that he would get it done.

They were supposed to have done the first two milestones, which covered user registration on the app. They got the app portion done. They were supposed to create a function that included people’s ability to edit the profiles according to the designs I gave them. Once a profile was created, if a user wanted to go back and change certain information, they would. We were stuck on that during the last months, and I asked them why they didn’t get it done.

They finally told me that milestones one and two were done, and asked for more money. I told them they were supposed to have done that in a week, and after nearly ten months, they still hadn’t done it the way I wanted. I asked them for my money back, and that was my last correspondence with Akansha. I didn’t get any responses after that.

I told them that the milestones included the app working with Twilio for one-time passwords. They didn’t finish making the website dynamic, and many aspects of milestones one and two were still not completed. I even offered them $1,000 extra, even though they were supposed to pay me penalties. I just wanted the project done.

How was project management handled?

I found their management ineffective. The persons they assigned to manage the project was capable, but they gave the project to three different technology heads, and I had to explain the entire project again to each one.

Ruchin told me they were taking a lot of projects and they didn’t have enough senior developers to finish them. They say they’ll do things, but they don’t have the resources to do them at all.

Is there anything that the vendor did well or that you would consider a strength?

They were good salespeople initially.

In what specific areas can they improve?

They should do what they promise they will do, and they should have senior developers working for them. They should do a better job of retaining employees.

What advice do you have for clients with similar needs to yours?

I did thorough research, but I would also recommend speaking to their clients and verifying their projects. Ask Fluper to show evidence of a finished project.