Fluper

BACKGROUND

Please describe your company and your position there.

i am the owner of the company dine out Qatar

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fluper, and what were your goals?

develop a food app

SOLUTION

How did you select this vendor and what were the deciding factors?

based on so many fake good reviews and false marketing on their website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

call meeting to put a scope of work together

How many people from the vendor's team worked with you, and what were their positions?

Palak was the project manager, Ruchin CTO, Akansha BD, Richa CEO( she was the most unprofessional )

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This has been the worst experience ever of my life!!. I wish I never dealt with Fluper. ! I signed a contract with Fluper, Akansha (BD) sold me the world, made me think I am in good hands, but I wasn’t. Akansha was always ready to send proposal for extra features and charge me more money but never answered when I had an enquiry. All payments were frontloaded, Fluper ask an advance payment then charge you the bigger amounts in the first milestones, IE: M1 2000usd, M2 1800usd, M3 1500 usd… etc. you will be paying 90% of the total by the middle of the project, you then realize even if you r not happy with them you wont be able to withdraw your project since you have paid most of the money in advance. Akansha said the project will take 3-4 months, as per the contract on the 17 of July 2021 the app should have been finalized and released, 9 months later and we were not even close s.

There were so many corrections to do and fixing features that don’t function. Palak was my project manager, pushed me so much to pay for unsuccessful milestone, assuring me features to be added to the next milestone until we reached M10 (final one) and realized I have been played and most of features don’t function. It was too late they had all my money. Fluper couldn’t finish my project. They are extremely unprofessional and incompetent, they would share with you the product for review saying everything is done and when you test it, most of the features don’t function, after 2 weeks they pretend that they have fixed it only to check again and discover that they haven’t made any progress.

They have no skill of design or development, their coding is in such poor quality that my current developer took so much time to do code cleaning, their English is so poor my app and website were full of spelling mistakes. Communication was a nightmare. Fluper never update or get back to their client they leave you in a total stressful situation, the lies and the wait with no update will get the best of you, they do not care about the client at all the moment you have paid that 90% of the money.

They would disappear for days, all their management Akansha, Richa CEO, Ruchin CTO, would ignore your emails and enquiries and won’t answer any of your calls, messages. There are days where I lost my mind and was under a lot of stress cause they did not answer or update me. They do not care about the client their goal is to take your money and disappear. After months of delay and false promises, I have asked for the source code to take it to a local developer, I knew fluper had no intention to finish the project since they have been paid!

My company couldn’t start the business because of them, I lost trust after getting so many false timelines to finish my app. They always gave me different dates, made me wait months with no progress. The final product was never delivered, 5 months of delay and we were still at fixing features of first milestones. they refused to give me the source code until I paid the last bill for nothing, then they made the process so long and took a week to share it. In the contract it says if fluper cant deliver on time they will refund you, of course this never happened.

Fluper took 15000 usd from me ( total amount) for an unfinished poor quality product, they didn’t manage to fix so many feature, their work is sloppy ,bugs, could not implement the payment gateway due to their lack of development skills, kept giving false timelines, lied to me all the time, delayed my project by 5 months, . The management is useless, to me it was a scam and I was a victim, I lost so much money, and time,dealing with them.,.

Describe their project management style, including communication tools and timeliness.

terrible

What did you find most impressive or unique about this company?

how bad they were

Are there any areas for improvement or something they could have done differently?

everything needs imporvement