Crafting custom web solutions since 2004.

Even if you’re in need of customized solutions on a do-it-yourself platform that grows along with you, a successful online store that customers can enjoy, or a beautifully designed website, we’re here to help. 
There’s no such thing as ‘impossible’, so no matter what awesome ideas you have to help your business grow, the greater the challenge, the happier we are to deliver creative and all-in-all amazing web projects. 

Since we first decided to transform our passion into work, more than 13 years ago, we’ve grown, learned, developed and changed. The good times and the challenging ones made us love our work even more because if things would be easy, there would be no fun at all. There is nothing more rewarding than crafting products and digital experiences that transform our partner’s ideas into reality. From food to real estate, from fashion to technology, we’ve worked with big and small, we’ve made friends, learned and grown so much over the years.

We strongly believe that generalization is not an option, but personalised solutions for each industry in accordance with business specifics.

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2004
Show all +
Cluj-Napoca, Romania
headquarters
  • Campul Painii Street, No. 4-5
    Cluj-Napoca, CJ 400058
    Romania

Portfolio

Chateau Secretary Case Study Image

Chateau Secretary Case Study

The Project

Why choose random hotels, when you can rent a castle? Chateau Secretary is a triumph of historic charm combined with rustic elegance and modern comfort.

Boasting stylishly furnished rooms with a delightful rural view, this unique accommodation can cater to the most sophisticated tastes. As a result, we teamed up to make the best out of this exquisite

project.

Challenge

Creating a drop-dead gorgeous website for a luxurious travel destination can become quite a tough row to hoe. It’s a remarkably smooth process of blending minimalism with a stunning design and maximum utility. And of course, we had to balance it with the business needs.

Goal

Our plan was to focus on a rather simple and easy to browse structure in order to provide a seamless UX for visitors. This would enable better conversions and thus the stunning images of the holiday destination would speak for themselves.

Blitz Imobiliare Case Study Image

Blitz Imobiliare Case Study

The Project

With over 8 years of experience, Blitz Imobiliare is the biggest real estate agency in Cluj-Napoca and one of the most influential real estate companies in Romania. They’ve managed to grow at a fast pace, due to their customer satisfaction approach, innovative techniques and dedication to meet and exceed their customers’ needs. This is why this project also showcases this real estate

agency’s beautiful growth as a business and we’re proud that we could be part of such a beautiful experience.

We partnered with Blitz Imobiliare for a project to design their adaptive website and CRM development
which includes custom-built modules that suit their business requirements.

Challenge

As Blitz Imobiliare started to grow, so has the number of agents and information collected, so they needed a custom CRM development service to meet their changing business demands of keeping a huge database in just one place.

Also, their website didn’t fit their constantly changing business anymore, meaning they also needed a website redesign that better suited the new vision and direction.

Goal

The goal was to find an easier way to store all the information gathered and make it more accessible to everyone in the company and the end-users as well. Offers management, tasking, reporting, ease of access information or calendar, all bundled up in one place.

Parchet pe Viata Case Study Image

Parchet pe Viata Case Study

The Project 
Parchet Pe Viata started back in 2008 as a true story born from the love of wood and interior design. Even the company name means wood that lasts a lifetime, which is actually the main focus of the company: high-quality wood parquet for every client. 

Challenge
As the years went by, they started to grow and they needed a new website with better product

organizing and clean minimalist design. In an industry with such a high competition, attention to details is a key element for a business's success. 

Goal
Our goal was to find the best way to showcase the products while adding specific filtering for each category of products and a clean look to make sure each product looks amazing, basically trying to bring online the experience real clients have while visiting the showroom.
 

The Fashion Corner Case Study Image

The Fashion Corner Case Study

The Project 

The Fashion Corner started as a family business and flourished into a global experience with 7 individual brands, bringing premium bags designed by sophisticated Italian leather craftsmen closer to women all around the world.

Challenge

They needed to bring all 7 brands together without losing their individuality.

Goal

We

created 7 websites with a minimalist design, focusing on presenting the beautifully designed fashion bags divided by collections. We’ve made it easy for users to discover an entire collection at first glance, with the possibility to preview and easily purchase your favourite Italian bags.
Local Jobs Case Study Image

Local Jobs Case Study

The Project

Local Jobs has one mission: to create perfect matches between jobs and people.

It’s a bold statement for this modern age, but nothing can hold back a passionate team. These days the process of job hunting is no longer sneaker-powered so everything started with their website. Then they made the recruitment process easy for everyone, they brought competitive deals into play and the

ground was laid for a fully-fledged business.

Challenge

Online recruitment services have been around for a while now and so have the big players that lead the industry. That meant creating a platform that was at least as appealing as the as anything advertised by the competition. On top of that, it had to be focused on usability, maximum engagement and top-notch customization.

Goal

We started this project with a primary target in mind: to engineer a website that is effective specifically for Local Jobs. In other words, the main focus was on what they have to offer, in comparison to traditional recruitment platforms. That meant a highly complex back-end structure and an engaging, user-friendly design.

Tabita Outlet Case Study Image

Tabita Outlet Case Study

The Project

Life is too short to wear the same boring clothes every day. So why not make the most of fashion to express your true self? Especially when it comes at ridiculously low prices!

That’s the story behind Tabita, a fashion outlet with a history of 23 years in the retail industry of Cluj-Napoca. They’ve built their reputation through several brick-and-mortar stores, but the rise of an

online store was both necessary and inevitable. That’s how they ended up selling famous brand wear at affordable prices nationwide.

 

Challenge

We had to draw attention to fashion enthusiasts and cover their needs, which can be a lengthy process. However, the main focus was on their behaviour since they basically spend 24 hours a week online.

That meant creating a completely new experience for the fashionistas by blending the best e-commerce design and development practices with a fail-proof marketing strategy.

Goal

Our main goal was to perk up the website in a way that properly reflects the potential of a renowned brand from Cluj-Napoca. A whole new level of online presence was charted in order to take things to the next level and enable the business to serve an entire country.

Qub Design Case study Image

Qub Design Case study

The Project

We spend most of our time in interior spaces, but not all of us have the skills and knowledge to transform interiors into inspiring places. This is precisely why Qub Design dreamed about giving rise to an awesome team of designers, architects, developers and photographers.

As a result of years devoted to passionate teamwork, they can confidently take up any project, be it residential

or large-scale commercial projects.

The Challenge

As an interior design business, image is everything for Qub Design. Needless to say, their website had to reflect this in a way that would attract new clients and inspire the existing ones.

 

That meant a flawless and rather aesthetic web design with a high focus on images and easy to read content. The main challenge here was to create a fantastic website full of high-quality images, without taking them forever to load. Another business concern was embracing the constant change of interior design trends without consistently redesigning the website.

The Goal

Our main goal was to showcase a killer portfolio by means of a clean and modern website. We also envisioned a deep architecture with a personalized structure, in a way that allowed anyone to easily update the content.

Reviews

Sort by

Website Design & Dev for Shopping

"Very professional team who had a good feeling."

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2017 - Ongoing
Project summary: 

Flowmatters provided web design and development. 

The Reviewer
 
51-200 Employees
 
Cluj-Napoca, Romania
Expert Marketing Online, Tabita Impex
 
Verified
The Review
Feedback summary: 

Flowmatters increased sales visibility. The professionalism and business agility were great. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Tabita Outlet has a history of over 23 years in the field of shopping, we are known both in Cluj and in the rest of the country. Both for the quality of clothes and accessories, and for cheap products, at fair prices. We ended up owning in Cluj-Napoca, 7 outlet stores, but also an online store, for our customers from all over the country. My position in company : expert marketing online

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flowmatters?

digital marketing web and mobile app development

What were your goals for this project?

We wanted to increase sales and better visibility in search engines

SOLUTION

How did you select this vendor?

the company was recommended to us

Describe the scope of their work in detail.

The company has experience in the fields of web design and web development, we are ready for any project in terms of web development, design and online marketing

What was the team composition?

I have often collaborated with ceo and online marketing specialist, but I do not know exactly the number of employees involved in our project

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

both sales and site visibility have increased

How effective was the workflow between your team and theirs?

It is easy to communicate with the person responsible for our project.

What did you find most impressive about this company?

Very professional team who had a good feeling for our business. We appreciated especially the agile and open communication. Great cooperation!

Are there any areas for improvement?

we were very satisfied with their work

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design, Development & SEO for Dental Company

"They don't only deliver, they are also there to help you any time you may have questions."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2010 - Ongoing
Project summary: 

Flowmatters developed a website and conducted SEO for a dental business. They worked to create a user-friendly interface that would convey information to existing clients as well as prospective ones.

The Reviewer
 
11-50 Employees
 
Cluj-Napoca, Romania
Mara Rusu
CEO, Maradent
 
Verified
The Review
Feedback summary: 

In just one month, Flowmatters' efforts resulted in a 25% increase in clients for the clinic. The clinic also enjoys improved search engine performance. The team was patient in guiding their client through SEO processes and kept them updated on all project progress. They'll be a long-term partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a dental company located in Cluj-Napoca. We opened our doors in 2010 and we offer a full list of dental services, everything from general and cosmetic dentistry, to restorative dentistry and orthodontics. I am the CEO of the company, as well as an active dentist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flowmatters?

We needed a website to showcase our dental services, as well as SEO and online promotion for our listed services.

What were your goals for this project?

We needed an easy-to-use website to make information available to our current patients as well as for new ones. Our dental office needed to be easy to find through search engines and we wanted more visibility online.

SOLUTION

How did you select this vendor?

They were recommended by an acquaintance who had previously worked with them.

Describe the project and the services they provided in detail.

We had a few meetings in which we mentioned what were the most important aspects that should be included and which services were important to us. We didn't exactly have experience in this field so we couldn't provide more information, we focused mainly on our services and we told them why we needed help. They did the research for our industry and recommended key features based on our industry. They also provided mood-boards for the look and feel of the website, so we could easily choose the right design for our website. They also build our website following SEO guidelines and after launch, they continued with optimization to gain a better rank in organic search results. They also helped us with setting up and managing our Google Ads campaigns, which helped us gain more clients. As we are still collaborating, they helped us through the years with website updates, maintenance, technical optimization, SEO and Google Ads.

What was the team composition?

We received daily updates from a project manager during the development process upon delivery. For our project there was a backend developer, a frontend developer, a web designer, a SEO specialist and an online marketing specialist. Since we've been working with them for a long time, some of the team members have changed, but their services are still great, even better. We've grown as a company and so did they, as their team is a lot bigger now.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since our website's launch, SEO and Google Ads campaigns, our client data base has increased by 25% in the first month. Within a few months, we managed to be more visible locally and we've been constantly ever growing ever since.

We didn't know exactly what SEO meant and it took us some time to understand that results can be seen in time, but we trusted them and they did a fantastic job. Now, we have great ranks for the selected keywords, as well as new patients coming from both SEO and Google Ads.

How was project management arranged and how effective was it?

We were updated daily about the status of the project and it was delivered on time. The initial estimates were extremely specific and they really delivered as expected.

We received reports and updates via email, but we also talked a lot on the phone, especially during the first phase of our collaboration. In time, we agreed to a monthly reporting for marketing and SEO, as well as for website performance or other technical updates required.

What did you find most impressive about this company?

They keep you updated with everything and they also provide a lot of recommendations for your project. They don't only deliver, they are also there to help you any time you may have questions. They are extremely friendly and great professionals. Also, from project management and reporting standpoint, they are really oriented to help you understand both the 'what' and 'why'.

Are there any areas for improvement?

We've been working with them for a long time now and we've always been happy with everything they do. I don't believe they should change anything, they are already doing a great job.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom CRM & Web Dev for Real Estate Company

"They have a skilled team with good people skills."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Q1 2016 - Ongoing
Project summary: 

Flowmatters built a custom CRM system for a real estate development company. They also created the front- and backend of a new website for the firm, now providing continued maintenance on both deliverables.

The Reviewer
 
51-200 Employees
 
Cluj-Napoca, Romania
Mihai Oprea
Marketing Manager, Blitz
 
Verified
The Review
Feedback summary: 

In their long-term relationship with their partner, the team has proved to have superior technical experience, delivering high-quality, fully-functioning products. Through Figma and a regular meeting cadence, they've established trust and a consistent ability to seamlessly organize a project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager for Blitz. We're a major real estate company in Romania, dealing with houses, apartments, offices, industrial spaces, and more

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowmatters?

We needed to rebuild our website. We also needed a customized CRM platform built.

SOLUTION

What was the scope of their involvement?

They built a custom CRM platform. It manages not only customer relationships but also our brokers. It helps track and maintain our new services and works as the database for the website. 
Their team also rebuilt our website, handling both front- and backend development. After creating a pleasant user experience, they launched the product.
They currently maintain and update the CRM and website, as well as advise us on technology for new innovations. At this point, we're also partnering with them on an extensive development project.

What is the team composition?

We have two main points of contact, one for business issues and the other for technical issues. I’m not sure how many people work on the team; there are front- and backend developers, but we don’t have direct contact.

How did you come to work with Flowmatters?

They were with the company when I joined. Our company reached out to them because of the good reputation they have in the real estate sector, for development, and for CRM systems. 

How much have you invested with them?

In total, we've spent roughly $480,000. We probably pay about $10,000 each month, on average.

What is the status of this engagement?

We began working together in 2016, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They did a great job of developing the website for strong SEO. We're also very pleased with the functionality of the CRM system. They’ve proven their expertise for many years now.

How did Flowmatters perform from a project management standpoint?

The CEO of our company meets regularly with their CEO. There are also regular meetings for overviewing costs, hours billed, as well as project meetings and technical meetings. We use Figma and other software to manage the technical side of projects.

What did you find most impressive about them?

They have a skilled team with good people skills. 

Are there any areas they could improve?

Their expertise seems to be concentrated in a few key people, so it would be good if they trained more people on in-depth subjects. Sometimes we feel delayed if we need to wait on those certain people.

Do you have any advice for potential customers?

Make your business requirements clear. There are many benefits to thinking long-term.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web Dev & SEO for Pharma Consultancy 

"I would recommend them to anyone."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2020 - Apr. 2020
Project summary: 

A pharmaceutical consultancy hired Flowmatters to rebuild their website. The team built the platform in WordPress after consulting on design, implementing several features. They also worked on SEO.

The Reviewer
 
51-200 Employees
 
United Kingdom
Product Manager, Pharma Consultancy
 
Verified
The Review
Feedback summary: 

The team’s work was well-received by members of the internal team, and has made a significant impact on their online presence. Flowmatters was dedicated to the project’s success, delivering high-quality work on time. They were organized, responsible, and reliable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager for a pharmaceutical consultancy. We help clients with their market access initiatives to bring products to market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowmatters?

We needed help with web development and SEO.

SOLUTION

What was the scope of their involvement?

Flowmatters did a discovery phase, provided the solution, and did the implementation of our product. They developed our WordPress site from scratch. We provided them with the content, and they helped with the uploading. We also did the design in-house, but they were part of the process by providing feedback and guidance around implementing best practices.

We did an integration with Google Analytics, and the team managed our SEO. We also had an in-house custom integration with the CRM system, which they rebuilt for our new website.  

What is the team composition?

There were four people involved in the project.

How did you come to work with Flowmatters?

Flowmatters was referred to me by a contact.

What is the status of this engagement?

We worked together from February-April 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work Flowmatters did generated quite a lot of excitement internally. The new website was rolled out during our annual company meeting, and we received a lot of appreciation and excitement from team members. It’s definitely helping us enhance our online presence.  

How did Flowmatters perform from a project management standpoint?

The communication between our teams was really open and effective. Flowmatters reacted really quickly to any issues, and the project was well looked after and well managed at all times. We didn’t have any surprises.

What did you find most impressive about them?

They managed the work well. The team was engaged with the project’s success, responding quickly to any changes or new requests that we had for them.

Are there any areas they could improve?

We are happy with their work.

Do you have any advice for potential customers?

They’re very professional and interested in understanding the problem you’re trying to solve. I would recommend them to anyone. Work together to come up with a solution.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Contracted Development for Web Development Company

“The genuine quality of their leadership team has been a game-changer.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2018 - Ongoing
Project summary: 

Flowmatters collaborated with a web and mobile development firm as a programming partner. In their work, they focus on JavaScript, PHP, MySQL, and MariaDB. They’ve completed about 40 projects together.

The Reviewer
 
11-50 Employees
 
Salt Lake City, Utah
Owner, Web Development Company
 
Verified
The Review
Feedback summary: 

The team fostered a successful long-term relationship with their client through their accommodating attitude and willingness to problem-solve. End clients and stakeholders are consistently impressed with their work. They were genuine, transparent, and personable throughout.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a web and mobile development firm. This is a one-man-shop, so I handle everything from account management to client relations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowmatters?

I’ve worked with many contracted developers throughout the world. I collaborate with them as a web development term. We have both fixed and long-term projects.

SOLUTION

What was the scope of their involvement?

In the past, I was handling web development for myself. My business has grown significantly, so I needed a larger team on my side. They’ve since become my biggest contracted developer. When we undertake development projects, they typically work in PHP and JavaScript frameworks such as React and Angular. On the frontend, they’re focusing on HTML and CSS. On the backend, they work with Node.js and database work with MySQL and MariaDB. 

They also work with e-commerce platforms and API integration. Within that, there’s been Shopify, WordPress, and Drupal work. We’ve completed between 30–40 projects together over the course of our relationship.  

What is the team composition?

I have one main point of contact there and two additional project managers who coordinate with the team. They’re responsible for providing me with daily project updates. While I don’t have direct contact with developers, I believe there are about 5–6 on each of our projects.  

How did you come to work with Flowmatters?

I reached out to over 10 teams, and they were to most accommodating and responsive of them all.

How much have you invested with them?

We’ve spent just over $100,000 on their work so far. 

What is the status of this engagement?

 I started working with them in the fall of 2018, and our work together is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I couldn’t be happier with the quality of service they provide. Whenever issues pop up, they’re always accommodating in correcting it on their end. Clients often praise the products, and I plan to continue working with them for many years.   

How did Flowmatters perform from a project management standpoint?

Their daily responsiveness has really helped to move the project forward. I speak with them on a daily basis over Skype. It’s rare for contracted developers to get the level of attention to detail that they provide to us. We’re able to meet deadlines easily through their daily updates. That also keeps me in the loop.  

What did you find most impressive about them?

The genuine quality of their leadership team has been a game-changer. They’re polite, courteous, and professional. I feel a very strong connection with them on a personal level. They’re accommodating and great communicators. 

Are there any areas they could improve?

Sometimes, they’re too cautious about projects. I understand that they don’t want to commit to something that they won’t be able to do, but sometimes it may help if they just went for it on a project. It would also be nice for them to continue to expand their technology capabilities further. For instance, it would be helpful to me if they could work with ASP.NET.

5.0
Overall Score The experience has been perfect.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design & Dev for Event Production Company

"The way they explained everything to us was impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2016 - Dec. 2019
Project summary: 

Flowmatters created a website for an event production company. They incorporated features such as a scheduling tool, embedded videos, a donation feature, and an e-commerce shop. 

The Reviewer
 
1-10 Employees
 
Cluj Napoca, Romania
Executive Director, Annual Community Event
 
Verified
The Review
Feedback summary: 

The website was better than expected as it’s being used years longer than anticipated. Flowmatters delivered the work within the timeframe and went out of their way to explain the entire process and provide clarity.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the executive director of an event production company, focusing on festivals and cultural events.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flowmatters?

I hired them to do a website for one of my festivals.

What were your goals for this project?

I wanted to have a complex website, with minimum of interference. Basically we only created content and they took care of everything. Security, fast and easy updates and online shop were priorities.

SOLUTION

How did you select this vendor?

They were recommended by a previous customer that I knew.

Describe the project in detail.

Due to time, I will be briefly: it was a website for a festival, containing dynamic schedule, descriptions, embed videos, an online shop and a donation platform.

What was the team composition?

N/A.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Results were very good. We planned to use the website at least 3 years and we are still using it. They delivered exactly what we wanted, in a very good timeframe.

How effective was the workflow between your team and theirs?

Very smooth.

What did you find most impressive about this company?

The way they explained everything to us was impressive. although for us it was like a foreign language.

Are there any areas for improvement?

Not at the time.

5.0
Overall Score Best!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Exactly what we expected
  • 4.5 Cost
    Value / within estimates
    It was worth it :)
  • 5.0 Quality
    Service & deliverables
    Exactly what we expected
  • 5.0 NPS
    Willing to refer
    Every time I am asked for a recommendation, I refer to them

Web & Mobile Dev for Online Cleaning Service

“Without the technology they provided, we wouldn’t know where we’d be.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2014 - Ongoing
Project summary: 

Flowmatters developed an e-commerce web platform and iOS/Android apps for a nation-wide cleaning company. Using PHP and SQL, they’ve implemented features like status-tracking and payment integrations.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Christian Stefan
Co-Founder & CEO, Get Set Clean
 
Verified
The Review
Feedback summary: 

Flowmatters’ ongoing work has led to the four-fold growth of the business. They’ve delivered effective online platforms that have enabled the client’s expansion. Communicative and responsive, the team has delivered excellent work. They’ve secured future collaboration through their professionalism.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Get Set Clean. We’re an online platform that offers cleaning services across the UK.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowmatters?

We started as a standard cleaning company. In 2012, we decided to go digital to keep up with the times. We needed someone to build our platform for us so that we could offer our services online.

SOLUTION

What was the scope of their involvement?

Flowmatters developed our eCommerce platform from scratch. Before, we only had a rudimentary landing page, but now we have a proper platform accompanied by iOS/Android apps. From front- to backend, they took our ideas and actualized them utilizing PHP and SQL.

They linked our apps to our server via an API and integrated payment options into both the web and mobile platforms. These are now endowed with several functionalities; for instance, our apps give feedback about cleaning status, in real-time. A user is also able to see when a cleaner is on their way.

What is the team composition?

While development is still underway, we started with four people. Because we’re scaling the platform and develop it on a weekly basis, there are currently 6–7 programmers working on it. Over the course of the project, we’ve had 3–4 project managers.

How did you come to work with Flowmatters?

I heard about them from a friend. I flew to Romania, from London, to meet with them, because I felt that I needed to see them in person. It’s a big project, with lots at stake. I was pleasantly surprised by how professional they were. We’ve been working together for several years and have big plans together.

How much have you invested in them?

We've invested just over $250,000 so far.

What is the status of this engagement?

We began working with them in February 2014, and the work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our business has quadrupled since we first engaged them. Without the technology they've provided, we wouldn’t know where we’d be. We definitely would not have seen that level of business growth.

The quality of their work is excellent, and we haven’t run into any problems. We had a few concerns regarding the API and the payment integration, but their team resolved all issues immediately. I can speak to the high quality of their deliveries.

How did Flowmatters perform from a project management standpoint?

They’ve been good, so far. Communication has been smooth; along with standard email, we also use Trello to communicate. When that gets too complicated, we just hold a Skype conference call.

What did you find most impressive about them?

They’re professionals, and I’m very satisfied with their work. They’re neither the cheapest nor the most expensive vendor out there, but their price is right for the quality of their work.

Are there any areas they could improve?

No, I can’t fault them with anything.

Do you have any advice for potential customers?

It’d be helpful to have an exact idea of what you’re looking for. I’m not an IT person and didn’t know what to ask of them, but it wasn’t an issue because they provided me with lots of ideas.

5.0
Overall Score I couldn’t do it without them.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They aren’t expensive for the quality they deliver.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development & UX Design for Financial Company

"...they know how to talk to the client, and they do their jobs well and independently."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2015 - Ongoing
Project summary: 

Flowmatters developed a website and an administration panel. This included graphic design, programming, and consultation.

The Reviewer
 
11-50 Employees
 
Switzerland
Investment Manager, Financial Services Firm
 
Verified
The Review
Feedback summary: 

The solution is integral to the day-to-day functioning of the company. The product also differentiates stakeholders in the market. Flowmatters is driven to understand internal goals, and this helps them proactively identify errors. Their transparent communication has been a highlight.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a financial services company based in Geneva. We cater to banks and other financial institutions, we research emerging markets, and we offer investment solutions on financial markets and the stock exchange. I’m a co-founder and the COO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowmatters?

Basically, we needed to have a strong admin portal, and a front-facing website for clients to log in.

We needed a skillset to develop a complex website for a very technical, niche service in the financial industry. Our products are really complicated with a lot of features. 

We needed Flowmatters to understand how to program those and how to explain them on the front page with a well-designed interface. We had a lot of information, so it would quickly become complex and hard to navigate. We needed them to design a good UI/UX.

SOLUTION

What was the scope of their involvement?

Flowmatters developed our website using a CMS.  The technical requirements came from me. I gave them directions on the admin panel and other components, in terms of how we wanted to administrate it. After this, it was up to them what technology and libraries to use.

What is the team composition?

I initially worked with their CEO, who made up the budget for the first part of the website. I also worked with a project manager and the CTO. I talked with those people in the first 12–18 months. 

Then, as the project went on and became more complicated, I started talking to some of the developers directly. I talk to three of them every day, including a full-stack developer. 

I know that he specializes in backend development, but he does a lot of other things too. The second developer is more for the frontend, and I go to him for design matters (when I have to redefine something or implement a new module). The third developer focuses on upgrades and maintenance rather than new projects.

I believe they have 25–30 developers. I visited their office this year, but I’ve only talked to 2–3 of them on a daily basis. 

How did you come to work with Flowmatters?

I was looking to hire a firm with several competencies, including graphic design, programming, and a bit of consultation. We had an idea of what we wanted to achieve, but we didn’t know exactly how to achieve it.

I looked at a few Swiss companies, but the price was a big obstacle, and I didn’t like their working style (they were really rigid). I speak Romanian, so I tried several companies in that market, knowing that the price would be more attractive.

I looked at about 10 of those companies, and Flowmatters was the only one that had the resources we needed. They knew how to make a good argument, and I saw that we could take it step by step with them. They made a very competitive offer as well. 

I told them that we needed the website to be ready in six months, and they were okay with that deadline. I also told them that we wanted a long-term collaboration, given that we had a lot of modules to integrate.

How much have you invested with them?

The total cost would be between $50,000 and $200,000.

What is the status of this engagement?

We started working with Flowmatters in May 2015, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The activity of the company has increased due to the website, but I couldn’t correlate our revenue to the website.

General feedback on the site has been great. First of all, the website is a tool for us to use in the field. We use it every day for our work. We have a CRM that we use for follow-up on all our products, and we have no backup tools. 

Then, our biggest clients use the site every day as well to follow products and investments. We have a brand-new project that we’ll be launching in two weeks to clients, and they’ve been really happy with how it’s been done so far as well.

One of our competitors set out to build a product like ours, and I know that they brought on a 20-person team to do it. The result isn’t as good as what we have. We’re definitely very happy.

How did Flowmatters perform from a project management standpoint?
 

They delivered within the deadline, and they stuck to the price we agreed on. The price went up a bit after the initial project, but the quality is great.

They’ve really evolved. I was only talking to the project manager and the CEO for the first 12–18 months, and it was only through email and Skype. Then, as we added more and more modules, they set up a Jira account for me. That way, I could answer the developers’ questions myself and follow up on sprints. They’re really good about this.

What did you find most impressive about them?

They’re really good in terms of project management. It’s great that they know how to talk to the client, and they do their jobs well and independently. I don’t have to tell them everything about what to do. 

They really go the extra mile to understand what we do, which is very technical. When I make a mistake on the specifications, they usually spot it before they begin development.

My experience with other providers isn’t so extensive, so I can’t compare Flowmatters to them. However, I can think of some Swiss development companies that aren’t very good in terms of constant delays and costs always going up. Flowmatters is really better compared to Swiss competitors. 

Are there any areas they could improve?

They’re our main provider, and we’re really happy. I don’t think there’s anything they could’ve improved.

Do you have any advice for future clients of theirs?

I would advise clients to trust Flowmatters and to be clear on the objectives they want to achieve. Then, they can trust the team to create the steps to reach the goal. They’ll tell the client if the time or budget expectations are too high. It’s important to be clear with them on what you want to achieve, the timeframe, and the budget.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Site Design & Development for Gambling Company

"Potential customers should trust them and go for it."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2016 - Ongoing
Project summary: 

Flowmatters supports the design and development of a WordPress website. They've also custom-developed a web-based software tool.

The Reviewer
 
201-500 Employees
 
Romania
Founder, Gambling Judge
 
Verified
The Review
Feedback summary: 

Flowmatters plays an integral role in the project, and internal stakeholders have been satisfied with the ongoing results of the partnership. They're a reliable team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder of Gambling Judge, and we are a gambling company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowmatters?

We needed a third-party company that could do IT development for us.

SOLUTION

What was the scope of their involvement?

Flowmatters has been responsible for the IT development of our website, in which they used WordPress. 

They took care of the new design, site performance, and visual composure among many other things. We have more than 500 Jira tickets so it would be quite hard to say exactly what they did. 

They also did another project where they custom-developed a software tool. (It’s still sitting on a WordPress presentation site.)

What is the team composition?

We have worked with around five people from their team including a couple of developers, a project manager, and their management team.

How did you come to work with Flowmatters?

I was looking for an IT company located in the same town where I am, and they came up as an option. We’ve had quite a solid connection with them.

What is the status of this engagement?

The engagement began in April 2016, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The fact that we have continued with them shows the success of our collaboration. 

Our business has grown, although I am not sure they are responsible for that. However, they are one of the reasons the project is in good shape.  

How did Flowmatters perform from a project management standpoint?

They have been good. We typically use Jira to communicate, and we’ve had management meetings as well.  

We have someone on our side that takes care of releasing all of the tasks into Jira. I take more of a helicopter view on how the project is going. 

Are there any areas they could improve?

It is quite hard to say. If the quality of their people would’ve been a bit higher, we would have been happier, but it would have probably resulted in a higher price as well. I think for the price they request, it is a fair deal for both sides.

Do you have any advice for potential customers?

Potential customers should trust them and go for it. They are a solid company, and we have known them for several years. They really shouldn’t disappoint.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They have been our provider for four years, and I wouldn’t change to another company.
  • 5.0 NPS
    Willing to refer
    I have recommended them to a few people. I think they are one of the best choices.