Flowhance

BACKGROUND

Introduce your business and what you do there.

I’m the chairman of the board for Home Boca. We’re a charity that serves the homeless.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowhance?

Our team hired them as our digital programmer to enhance and expand our website as well as lead us on a digital marketing plan. Our biggest goal was to communicate with our supporters with brief and direct comments. We didn’t want to deter them from their busy schedules but wanted to keep their attention focused for a brief moment to connect with our cause.

SOLUTION

What was the scope of their involvement?

Flowhance built our website and created a foundation for us to grow upon as we broadened our message and communicated our mission to the broader community. They helped our platform evolve into Facebook and Instagram accounts as well. What’s more, their team broadened our communication with advertising over several mediums.

We’ve renovated the site since its initial inception. In this newer version, we streamlined the facility and connections, uploaded a lot of data to link to the public with our causes, and provided information about the histories of our fundraisers and galas. The Flowhance team has added visual tools, podcasts, and videos that broaden our footprint and raise awareness in the greater community.

What is the team composition?

We worked with David (CEO) and an assistant.

How did you come to work with Flowhance?

The original connection was through a founding board member. Some of the employees of his company knew about David’s capability as well as spirit with charities and how he’d mitigate prices to help them afford the work.

What is the status of this engagement?

Our ongoing engagement started in December 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flowhance brought our website into the 21st century. We now have over 70,000 people as a targeted audience who are within a 30-mile radius to our headquarters. Our video content and podcasts will be seen and heard by a gigantic group of people in our own backyard.

How did Flowhance perform from a project management standpoint?

Davis is unbelievable. He’s been fastidious about meeting time obligations and making our plans work in concert with the commitments we have to our donors and volunteers.

What did you find most impressive about them?

They’re great problem solvers. If we give them a task to achieve, they think out of the box and get very creative in coming up with unique ideas that display our ideals and concepts. Their team has used the digital platform they’ve created for us as a modicum to broaden our exposure. If we have specific changes to make, they’re handled in real-time or within the hour. I couldn’t ask for much more than that.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Let them price your expansive wish list without reserve and itemize all the costs to determine what’ll be required at what expense. Prioritize your requirements accordingly.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Mazaltov Care, a nurse registry. We provide caregivers such as nurses, certified nursing assistants (CNAs), or licensed practical nurses (LPNs), as well as home health aides to anyone who requires care at home.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowhance?

Our website was having some issues; it was slow and not working well.

SOLUTION

What was the scope of their involvement?

They redeveloped the website and redesigned it through WordPress. They provided SEO efforts for about three months. Currently, they provide maintenance on the website or if there is anything I want to change, they make those changes. They also prepare folders, rack card designs, and brand guidelines.

What is the team composition?

There were about four employees working on different things. I worked with Davis (CEO) and Bosley (COO & Creative Director).

How did you come to work with Flowhance?

I met with Davis at a Boca Chamber of Commerce event. He explained what he did and so we took it from there.

How much have you invested with them?

We’ve spent just over $11,000 so far.

What is the status of this engagement?

We worked together from June 2018–February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I love the website and am very satisfied with it. As far as the SEO efforts go, that didn’t really work out because the person working on it left.

How did Flowhance perform from a project management standpoint?

They’re very good. We communicate mostly through text. Davis is one of those people that you can text in the morning and he’ll have the task done in the evening.

What did you find most impressive about them?

They’re a growing company and they’re so great to work with. I don’t have anything bad to say about them. They’re always willing to work on things or change anything that the client isn’t satisfied with.

Are there any areas they could improve?

Other than the SEO going awry, there’s nothing.

Do you have any advice for potential customers?

Be communicative with your wants and needs, as well as your concerns.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founding members of Integrity Council P.A. We’re a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowhance?

We wanted to build an optimized website.

SOLUTION

What was the scope of their involvement?

They created the website from scratch. They did all the visuals, but I did the bulk of the content. The optimization was focused on practice areas.

What is the team composition?

We had one point of contact, Davis. I don’t know how large the team was behind it.

How did you come to work with Flowhance?

I already had a loose friendship with Davis’ business partner.

How much have you invested with them?

We spent around $4,000 with them.

What is the status of this engagement?

We worked together from April until July 2019. Any delay was on our end. They pushed us, but because I was insistent on creating a lot of our own content, they ended up doing a lot of waiting on us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re 100% satisfied with the website. We get some calls when we previously got none, and they come from the website.

How did Flowhance perform from a project management standpoint?

It was excellent. They gently pushed us, consistently, over a long period of time —longer than they would want to. We talked both in-person and over the phone.

What did you find most impressive about them?

They effectuated our vision and designed our logo. We had no idea what it should look like, only what we wanted to represent.

BACKGROUND

Please describe your company and your position there.

Educational non profit Co Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flowhance?

Logo creation and web design

What were your goals for this project?

Create a bilingual website

SOLUTION

How did you select this vendor?

I had seen their work on other non profit websites

Describe the project in detail.

They created a logo and work with is on designing the webpage and creating the platform to do it in English and Spanish

What was the team composition?

Davis Nunez managed the project

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It is an ongoing project but we got a logo that we love and are finishing the webpage. We hired flowhance also to serve the page.

How effective was the workflow between your team and theirs?

Communication was great. Davis Nunez was always responsive.

What did you find most impressive about this company?

They truly cared about the project

Are there any areas for improvement?

Not on my project