What evidence can you share that demonstrates the impact of the engagement?
On the SEO aspect of the project, our website is the first search result for 95% of the artists we represent.
We’ve been able to bring in some booking deals from regions where we didn’t previously have a presence such as Saudi Arabia and Dubai. The majority of leads we are getting as a result of Flowhance’s work are of good quality. We get between 8-10 leads per day and we’ll close one or two.
How did Flowhance perform from a project management standpoint?
Davis is a skilled communicator. He is responsive when there are problems and he is great at explaining the technical side of things to us. We primarily speak through Skype so that we have screen sharing capabilities.
About once a month, he comes to our office and meets with the team in person to go over any changes and get additional feedback. He has been excellent at managing all aspects of the project and keeping everyone up to speed.
What did you find most impressive about them?
What makes them stand out from the competition is the personal touch in how they take care of their clients. They are very professional and respectful. Whenever there's been a misunderstanding, he's been on top of it immediately. I've never had an issue with him in terms of anything.
Are there any areas they could improve?
Initially, we didn’t communicate what we were looking for with our Google Ads campaign, so the structure of it could’ve been better. However, once we gave them a proper explanation of our desired outcome, they improved greatly.
Do you have any advice for potential customers?
Be open and honest with what your expectations are and what your budget is. Flowhance’s pricing reflects the broad scope of what they can do and the consistency of their deliverables.
The website created by Flowhance has received a lot of praise. They have great communication skills. Actively responsive, they communicate mostly through text. As a growing company, they've created a pleasant working experience.