Enhancing Your Flow

Flowhance is a Full-service agency that specializes in Digital Marketing (SEO, Lead Generation, Marketing Automation and Paid Advertising), Web Design & Development and Branding. 

As Google Partners with +7 American Advertisings Awards and over $5 Million in sales generated for our clients, we have the expertise required to help other businesses scale with peace of mind.

Everything our team does comes with the proper data reporting so our clients always know what is happening with their websites, conversions, sales, and online presence.

Our goal is to help our clients maintain a professional and high-quality online presence that drives revenue and conversions.

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2017
Show all +
Miami, FL
headquarters
  • 1951 NW 7th Ave #600
    Miami, FL 33136
    United States

Portfolio

Key clients: 
Universal Music Group, Walter Kolm Entertainment, Concrete Designs FL, Zaytoven Beatz, Sony Music, Investments Limited and many more.
Walter Kolm Entertainment Image

Walter Kolm Entertainment

• Web Design & Development

• Digital Marketing

Concrete Designs FL Image

Concrete Designs FL

• Web Design & Development

• Digital Marketing 

Atlantic Wallpaper Image

Atlantic Wallpaper

• Web Design & Development

JPN Properties Image

JPN Properties

Branding, Web Design & Development. 

Premier Web Design & Development Agency

A showcase of some of our projects

Reviews

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Digital Strategy, SEO, Website, & Upkeep for Nurse Registry

"They’re always willing to work on things or change anything that the client isn’t satisfied with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

Flowhance redesigned and redeveloped a WordPress website. They provided SEO efforts for a short period of time. Currently, they handle the maintenance of the site and prepare folders and rack card designs.

The Reviewer
 
1-10 Employees
 
Boca Raton, Florida
Elida Sinakoli
CEO & Founder, Mazaltov Care
 
Verified
The Review
Feedback summary: 

The website created by Flowhance has received a lot of praise. They have great communication skills. Actively responsive, they communicate mostly through text. As a growing company, they've created a pleasant working experience.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Mazaltov Care, a nurse registry. We provide caregivers such as nurses, certified nursing assistants (CNAs), or licensed practical nurses (LPNs), as well as home health aides to anyone who requires care at home.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowhance?

Our website was having some issues; it was slow and not working well.

SOLUTION

What was the scope of their involvement?

They redeveloped the website and redesigned it through WordPress. They provided SEO efforts for about three months. Currently, they provide maintenance on the website or if there is anything I want to change, they make those changes. They also prepare folders, rack card designs, and brand guidelines.

What is the team composition?

There were about four employees working on different things. I worked with Davis (CEO) and Bosley (COO & Creative Director).

How did you come to work with Flowhance?

I met with Davis at a Boca Chamber of Commerce event. He explained what he did and so we took it from there.

How much have you invested with them?

We’ve spent just over $11,000 so far.

What is the status of this engagement?

We began working together in June 2018 and the relationship is currently ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I love the website and am very satisfied with it. As far as the SEO efforts go, that didn’t really work out because the person working on it left.

How did Flowhance perform from a project management standpoint?

They’re very good. We communicate mostly through text. Davis is one of those people that you can text in the morning and he’ll have the task done in the evening.

What did you find most impressive about them?

They’re a growing company and they’re so great to work with. I don’t have anything bad to say about them. They’re always willing to work on things or change anything that the client isn’t satisfied with.

Are there any areas they could improve?

Other than the SEO going awry, there’s nothing.

Do you have any advice for potential customers?

Be communicative with your wants and needs, as well as your concerns.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design & Social Media for Real Estate Investor

"I can’t think of a time where they’ve missed a deadline or a commitment they’ve made."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2019 - Ongoing
Project summary: 

Flowhance redesigned and -developed a website for a real estate investment firm. They created content and graphics for the site. They’re now taking over the client’s social media.

The Reviewer
 
1-10 Employees
 
Miami, Florida
James Narducci
Manager, JPN Properties LLC
 
Verified
The Review
Feedback summary: 

The website has launched, and the client is pleased with the look and feel of Flowhance’s work. The team delivers high-quality design work in a timely and cost-effective manner. Their responsiveness, consistency, and willingness to explain things in layperson’s terms stand out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of JPN Properties, a real estate investment company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowhance?

We wanted to take the company to the next level and expand our online and social media presence.

SOLUTION

What was the scope of their involvement?

Flowhance revamped our website and social media accounts. They did everything, including graphics and content.

What is the team composition?

I don’t know how many people are involved, but I only speak with two people: Davis (CEO) who’s our main point of contact, and Bosley (COO & Creative Director), who handles the creative side of things.

How did you come to work with Flowhance?

I was referred to them by a colleague of mine. I told him what I was looking to do, and he thought that Flowhance would be a good fit.

How much have you invested with them?

We’ve spent $7,000.

What is the status of this engagement?

The project started in November 2019 and is ongoing. Flowhance has been on top of everything; nearly every delay came from my side.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website just got launched, and I’m happy with the content and how it looks. Flowhance is now doing little tweaks. I also just gave them my social media to evaluate, and we'll go from there.

How did Flowhance perform from a project management standpoint?

They’re excellent at getting things done and meeting deadlines. I can’t think of a time where they’ve missed a deadline or a commitment they’ve made. I’ve slow in getting back to them in response. We communicate via phone, text, and email, but we also have in-person conversations. 

What did you find most impressive about them?

Flowhance dumbs things down for someone who’s not a technology person. They help me understand what needs to be and how their vision works with my vision. Learning what, why, and how they’re doing what they do is important to me, and they make that happen.

Are there any areas they could improve?

I can’t think of anything that needs improvement. Flowhance has a solid organization. They’re really professional. When they tell you they’re going to do something, it’s done. 

Do you have any advice for potential customers?

You really have to be open and honest with them. You have to trust what they’re doing; to trust them, you have to build a relationship. That relationship starts with communication.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It’s still early on, but based on what they’ve done and promised to do, I’d give them a higher score if I could.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design and Dev for Law Practice

"We’re 100% satisfied with the website."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - July 2019
Project summary: 

Flowhance developed and designed an optimized website from scratch. They also provided a logo.

The Reviewer
 
1-10 Employees
 
Boca Raton, Florida
Michael Liss
Founding Partner, Integrity Counsel PA
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the final website and have seen an uptick in business. Flowhance was proactive in communication and accurately manifested their client’s design goals.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founding members of Integrity Council P.A. We’re a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowhance?

We wanted to build an optimized website.

SOLUTION

What was the scope of their involvement?

They created the website from scratch. They did all the visuals, but I did the bulk of the content. The optimization was focused on practice areas.

What is the team composition?

We had one point of contact, Davis. I don’t know how large the team was behind it.

How did you come to work with Flowhance?

I already had a loose friendship with Davis’ business partner.

How much have you invested with them?

We spent around $4,000 with them.

What is the status of this engagement?

We worked together from April until July 2019. Any delay was on our end. They pushed us, but because I was insistent on creating a lot of our own content, they ended up doing a lot of waiting on us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re 100% satisfied with the website. We get some calls when we previously got none, and they come from the website.

How did Flowhance perform from a project management standpoint?

It was excellent. They gently pushed us, consistently, over a long period of time —longer than they would want to. We talked both in-person and over the phone.

What did you find most impressive about them?

They effectuated our vision and designed our logo. We had no idea what it should look like, only what we wanted to represent.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Development for Water Bottle Nonprofit

“I trusted them to get their work done and they met all of their deadlines.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2019 - Jan. 2020
Project summary: 

Flowhance migrated an e-commerce website from Squarespace to Shopify. They followed specific brand guidelines closely.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Founder, Dope Bottle
 
Verified
The Review
Feedback summary: 

Feedback on the site’s appearance and functionality has been positive. Flowhance was completely professional. They were open to suggestions and were always available. They communicated efficiently and the end result surpassed expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a nonprofit that distributes free reusable water bottles in communities to help them live more sustainably. I’m the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowhance?

We were working with them to create a Shopify site. We initially designed a Squarespace site, and it was not fulfilling our needs. Flowhance had the tools to help us make that transition easily.

SOLUTION

What was the scope of their involvement?

We had an existing design, and we asked them to migrate the platform to Shopify. Then, they added a basic shop component as well. I’m also a web designer, so we have really advanced brand guidelines, and I provided very specific details for them to follow.

What is the team composition?

I worked with one person.

How did you come to work with Flowhance?

A friend worked with them.

What is the status of this engagement?

We started together in November 2019, and the site went live in January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They did a great job. I’d give them a ten out of ten. Users really enjoy the website. When we hop on the phone with users, people comment on how the site looks. It looks like it’s custom and high-end, which is good because we’re a small team. They followed the brand guidelines well, which is a skill in itself.

How did Flowhance perform from a project management standpoint?

They’re total professionals. They handled everything and went above and beyond in a few areas. We typically communicated by text. I trusted them to get their work done and they met all of their deadlines. They’re always ready to go if we have a call scheduled.

What did you find most impressive about them?

They did a really amazing job. They’re talented. They’re a small, lean team now, and they’re perfect for specific projects.

Are there any areas they could improve?

We had one minor design thing that popped up a few times, and we pushed on that a bit because it was really important to us. They were incredibly patient though and were able to implement our feedback.

Do you have any advice for potential customers?

If you know exactly what you want, have a strong set of examples, and Flowhance will be perfect for you. If you need more design help, I can’t speak with their ability to do that because that isn’t what we worked on.

5.0
Overall Score The team is awesome.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always available at odd hours, and even took on a project on a Sunday at one point.
  • 5.0 Cost
    Value / within estimates
    We were pleasantly surprised to come in under budget.
  • 5.0 Quality
    Service & deliverables
    The website’s outstanding and we’ve received nothing but positive feedback.
  • 5.0 NPS
    Willing to refer

Web Design & Dev for Nonprofit Mentoring Organization

"Flowhance cares about its clients and the work they put out!"

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2017 - Ongoing
Project summary: 

Flowhance provided website design and development for a mentoring program. The site's functionalities were greatly improved. They provided graphic design, content management, and development. 

The Reviewer
 
1-10 Employees
 
Miami, Florida
Gayle S. McDonald
President & Founder, A Youthful Soul, Inc.
 
Verified
The Review
Feedback summary: 

Flowhance's efforts have received positive feedback. Their team cares deeply about their clients. The workflow is strong, effective, and cognizant of importance. They have great customer service and work hard to deliver the client's vision. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am President and Founder of A Youthful Soul, Inc. (AYS). AYS is a non-profit 501 (c)(3), community-based youth outreach mentoring organization, established on February 24, 2010. The organization was created and established to empower youth through academic enrichment, life skills lessons, and advocacy, just to name a few.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flowhance?

Flowhance was hired to create, develop, and maintain our organizations' website. Flowhance modernized and updated the organizations's site to to allow for easy reading, navigation, and content availability. Flowhance is also responsible for all of the organizations's advertising materials such as: fliers, business cards, step and repeats, postcards, logos, etc.

What were your goals for this project?

The goal for the re-branding of the website was to enhance traffic, make forms readily available to download from the site, market the organization and allow the use of the website to be capable to view and navigate not only from the use of a desktop and mobile capabilities. All marketing materials were developed with the AYS mission in mind to help promote and support the organization to gain new members and attract new donors.

SOLUTION

How did you select this vendor?

Flowhance was selected based on the interpersonal characteristics of its owner and how easy he and is team are to work with. The turnaround time on projects is fast. The communication process on timelines, ideas, and deadlines are clearly communicated and executed in a timely manner.

Describe the project in detail.

The project in detail was to re-brand the organization's website that was initially done back in 2007 and re-brand it with a more professional look and easy find of information for its users and members. The layout of everything was most important i.e. About Us, Calendar of Events, Forms, etc. was visibly placed on the site along with hyperlinks that led to other pages. The details of the site Flowhance made sure was included and functioning as not previously done. The timeline for the completion of the project was well within the year as many changes occurred throughout. However, that never stopped work from getting done as the website is the main source as the organization's media presence.

What was the team composition?

The team composition consisted of the Graphic Designer, web developer, and content manager. The graphic designer ensured all graphics were created to be appropriately sized and high def no matter the source of viewing and ensured all graphics were family friendly, centered around youth, and overall eye appealing. The Web Developer made sure everything we wanted on the site was there, i.e. the entire layout of the site, tabs, landing pages, hyperlinks, etc. The Content Manager ensured all content was appropriately placed where and how staff needed it. Recommendations and suggestions were made as to how to improve the organization's concepts and ideas for the site and all its media relations.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The AYS organzations on a consistent basis received postive feedback on the promotional items, media content, and website. Often times, we have had to refer Flowhance to other business entities as they are a reputable company and business oriented, caring, and professional company. Flowhance cares about its clients and the work they put out which makes it easy to be able to refer them to others which in turn makes us look good!

How effective was the workflow between your team and theirs?

The workflow between AYS and Flowhance has been and continues to be strong and effective as the relationship between both parties continues to strengthen as they are sensitive and understand the importance of the AYS organization's mission, goals, and values and also the importance of the brand for content we continually push out to the community.

What did you find most impressive about this company?

What I find most impressive about Flowhance is their desire to cater to their clients no matter the task given. They work hand-to-hand to ensure your ideas and visions come to life.

Are there any areas for improvement?

No improvements are needed at this time.

5.0
Overall Score Flowhance is absolutely amazing to work with for any new business or existing business
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling is always timely executed
  • 5.0 Cost
    Value / within estimates
    They asses to ensure they can meet your price needs
  • 5.0 Quality
    Service & deliverables
    Flowhance's work is professional and creative
  • 5.0 NPS
    Willing to refer
    They are often referred

Lead Generation Strategy & Design for Solar Panel Seller

“They’re an excellent, high-level team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2017 - Ongoing
Project summary: 

Flowhance redesigned to a solar sales and installation company’s site with the intention of generating leads through a sales funnel. They created a landing page that drove qualified leads to the company.

The Reviewer
 
51-200 Employees
 
San Francisco, California
Executive, Sungrade Solar
 
Verified
The Review
Feedback summary: 

The team delivered high-quality designs that impressed both internally and externally. The lead generation funnel is aesthetically pleasing and smoothly directing buyers to the correct resources for their needs. Throughout the development, Flowhance was incredibly responsive to questions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company that does solar sales and installation. We’ve been in business for almost four years and have done about 2,500 installations throughout California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowhance?

We wanted to boost our web design for marketing purposes and our digital outreach campaign.

SOLUTION

What was the scope of their involvement?

To help us achieve our goals, they redesigned our website and created a lead generation funnel for our company. In doing so, they created fields that allowed users to enter their information to qualify themselves into certain user groups. Their redesign of the landing page helped to qualify leads.   

What is the team composition?

Davis (CEO, Flowhance) was my main point of contact. He has a team that was working in the background on this project.

How did you come to work with Flowhance?

One of our prior sales leads had a connection to their company. We started working together based on that.

How much have you invested with them?

We’ve spent about $30,000 on their services.

What is the status of this engagement?

We started working with them in December 2017, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve done phenomenal work on the website. The team also designed a clean, smooth lead generation funnel for us. While we don’t track specific metrics, everyone who sees the site speaks positively about it. 

Everything Davis touches has a nice glow to it. He finishes tasks quickly and efficiently, with a nice aesthetic touch. Our end product is really high-quality. 

How did Flowhance perform from a project management standpoint?

Davis, in particular, was incredibly responsive. I’m satisfied with the ease of communication through WhatsApp, Zoom, and phone calls as needed. I find WhatsApp to work best for our relationship. 

What did you find most impressive about them?

This has been an incredible partnership. They’re an excellent, high-level team. 

Are there any areas they could improve?

I can’t think of anything right now. We plan on expanding our relationship with them in the future. 

Do you have any advice for potential customers?

Let them do their thing. They do very high-quality work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website & Social Media Management for Concrete Company

"Their services have been really good so far, and we’re very satisfied."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2018 - Ongoing
Project summary: 

Flowhance redesigned a concrete company's website. Also, they took over their Facebook and Instagram accounts, which includes: running PPC ads, creating and posting content, and managing both accounts.

The Reviewer
 
1-10 Employees
 
Oakland, Florida
Administrative Assistant, Concrete Designs
 
Verified
The Review
Feedback summary: 

Since Flowhance redid the website, the site is quicker and easier to navigate for less technologically-savvy users. More leads have come in since they began managing the social media accounts, and Flowhance impressed with their hands-on style of project management.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for Concrete Designs, a concrete company that does work for pool decks, driveways, commercial pools, and residential areas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowhance?

Flowhance redid our website and took over the management of our Instagram and Facebook accounts.

SOLUTION

What was the scope of their involvement?

On the development side, they took our preexisting website and revamped it to make it quicker and more accessible. For Facebook and Instagram, they manage our accounts, creating posts and running PPC ads.

What is the team composition?

I specifically work with two people from their team, but I know there’s more on their end.

How did you come to work with Flowhance?

Another party might have introduced us, but we can’t tell you for sure.

What is the status of this engagement?

We began work in the middle of 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their services have been really good so far, and we’re very satisfied. The site is a lot quicker and easier to navigate for those who aren’t as technologically savvy.

More leads have come our way since Flowhance took over our social media management, but I can’t give concrete metrics.

How did Flowhance perform from a project management standpoint?

I’m very satisfied with their project management, their communication skills are great. We typically talk on the phone.

What did you find most impressive about them?

They’re very hands-on, which I like a lot. 

Are there any areas they could improve?

No, all the work they’ve done is really good.

Do you have any advice for potential customers?

Just go for it—they’re great.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Logo for Nonprofit

"They truly cared about the project"

Quality: 
4.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2019 - Ongoing
Project summary: 

Flowhance developed a bilingual website and designed a logo for the client.

The Reviewer
 
1-10 Employees
 
Boca Raton, Florida
Co-Founder, Hispanic Nonprofit
 
Verified
The Review
Feedback summary: 

Flowhance was very responsive and had great communication skills. They have received great feedback on the logo, but the website is still undergoing development. Throughout the process, they showed a passion for the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Educational non profit Co Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flowhance?

Logo creation and web design

What were your goals for this project?

Create a bilingual website

SOLUTION

How did you select this vendor?

I had seen their work on other non profit websites

Describe the project in detail.

They created a logo and work with is on designing the webpage and creating the platform to do it in English and Spanish

What was the team composition?

Davis Nunez managed the project

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It is an ongoing project but we got a logo that we love and are finishing the webpage. We hired flowhance also to serve the page.

How effective was the workflow between your team and theirs?

Communication was great. Davis Nunez was always responsive.

What did you find most impressive about this company?

They truly cared about the project

Are there any areas for improvement?

Not on my project

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & Lead Generation Strategy for Artist Management Company

"The majority of leads we are getting as a result of Flowhance’s work are of good quality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

Flowhance designed the client’s website, including enhancements to the online booking system. They also did SEO and lead generation strategy to improve visibility in new markets.

The Reviewer
 
11-50 Employees
 
Miami, Florida
Commercial Department, Walter Kolm Entertainment
 
Verified
The Review
Feedback summary: 

The Flowhance team has skilled communicators who work together to improve the client’s online presence using a variety of strategies, from backend development to creative design. They are quick to respond to any problems and resolve them promptly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I work for Walter Kolm Entertainment in the commercial department. We are an artist management company that provides a variety of services including booking. We primarily work with musicians in the Latin music world. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flowhance?

We wanted to increase our online presence with a new website and through SEO. We also needed to integrate our booking system with our website so we could follow the leads generated from SEO. 

SOLUTION

What was the scope of their involvement?

Flowhance designed our website, taking care of both the technical and creative side. They helped us with SEO for all of the artists that we work with. We use Google Ads, and they optimized our campaign to reach potential customers.

For lead generation, they’ve helped us filter out the less serious requests and fan mail so we can focus on those that are most interested in booking one of our artists. 

What is the team composition? 

Davis (CEO, Flowhance) is our main point of contact. There are at least two or three additional team members that have provided support for different parts of the website. 

How did you come to work with Flowhance?

I worked with Davis at his previous company. He has done several projects for us prior to this web development and SEO project. 

How much have you invested with them?

We have Flowhance on retainer and so far, we’ve spent about $50,000. 

What is the status of this engagement?

Davis began working with me on this project in January 2019 and his work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

On the SEO aspect of the project, our website is the first search result for 95% of the artists we represent. 

We’ve been able to bring in some booking deals from regions where we didn’t previously have a presence such as Saudi Arabia and Dubai. The majority of leads we are getting as a result of Flowhance’s work are of good quality. We get between 8-10 leads per day and we’ll close one or two. 

How did Flowhance perform from a project management standpoint?

Davis is a skilled communicator. He is responsive when there are problems and he is great at explaining the technical side of things to us. We primarily speak through Skype so that we have screen sharing capabilities. 

About once a month, he comes to our office and meets with the team in person to go over any changes and get additional feedback. He has been excellent at managing all aspects of the project and keeping everyone up to speed. 

What did you find most impressive about them? 

What makes them stand out from the competition is the personal touch in how they take care of their clients. They are very professional and respectful. Whenever there's been a misunderstanding, he's been on top of it immediately. I've never had an issue with him in terms of anything.

Are there any areas they could improve? 

Initially, we didn’t communicate what we were looking for with our Google Ads campaign, so the structure of it could’ve been better. However, once we gave them a proper explanation of our desired outcome, they improved greatly. 

Do you have any advice for potential customers? 

Be open and honest with what your expectations are and what your budget is. Flowhance’s pricing reflects the broad scope of what they can do and the consistency of their deliverables.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The team is good at scheduling calls and easily available, especially when problems arise.
  • 4.5 Cost
    Value / within estimates
    I’m unsure of the budget specifics that we discussed initially, but the team is happy with the value.
  • 5.0 Quality
    Service & deliverables
    I haven’t had an issue that wasn’t resolved quickly.
  • 5.0 NPS
    Willing to refer
    I’ve already referred Flowhance to several people and they’ve been happy with the results.

Web Design & Dev for Clean Tech Company

"...they delivered on timelines and did so with great communication."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

Flowhance was responsible for developing and managing a user-friendly website for a "clean energy" company. They focused on creating a seamless digital experience for users and consumers.

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
Walid Halty
CEO, Dvinci Energy
 
Verified
The Review
Feedback summary: 

The Flowhance team delivered a website that the client loves. They were great communicators who met all deadlines. They provided comprehensive support and continuously demonstrated dedication to the client's success. While they're not exactly a cheap option, they offer a great service.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Dvinci, a clean technology company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flowhance?

We hired Flowhance for web development & management

What were your goals for this project?

our goal was to create a dope website that was optimized seamlessly for the consumer

SOLUTION

How did you select this vendor?

I was referred to Flow by a friend

Describe the project in detail.

Flow designed and developed our website in its entirety

What was the team composition?

we had one point of contact that was always proactive

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we loved the website, and how well Flow's team worked

How effective was the workflow between your team and theirs?

Flow's team worked really well - they delivered on timelines and did so with great communication

What did you find most impressive about this company?

I really enjoyed that they helped us with any web issues anytime of the day - it was refreshing to work with someone that was as committed to us on the project as we were

Are there any areas for improvement?

only improvement recommendation would be price. they offer a great service for a price that certainly matches the service - so this may not be flexible, but would be my only feedback

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer