Flower Press Creative Studio, LLC

BACKGROUND

Introduce your business and what you do there.

I’m the CFO of an insurance brokerage in the US. We serve five locations with insurance products such as home, auto, health, and life insurance. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

The Flower Press team has been with us since the beginning of our business, and they’ve provided us with design services. 

SOLUTION

What was the scope of their involvement?

Our first project is the creation of our brand and logo. They’ve created different branded images and assets for us. On top of that, they’ve built a state-of-the-art e-commerce platform for us. The platform has different  APIs that connect it to different companies and providers, allowing us to sell our products more effectively. Moreover, Flower Press maintains and troubleshoots our platform as we build new pages and functionalities. For technologies, they’ve used WordPress and React.

We’ve had many other projects over the years. During these projects, we have kickoff calls where we discuss the scope of their work. Then, we send drafts and copies back and forth. If we’re creating a new branded landing page, we usually have introductory calls at the beginning of the project to discuss our needs. Then, we go back and forth across different rounds of development. 

Moreover, we normally get documentation from the third parties that we work with, and we hand them over to Flower Press. We conduct a kickoff call with the team, and if they have questions, they send them over in a request list via email. For the most part, our own team is the go-between for Flower Press and our third-party partners. They’re the ones exchanging documentation. 

For ongoing design services, we contact Flower Press every time we have a new asset that needs to be designed, such as a company-branded flyer or a new employee handbook. We reach out to them on an ad hoc basis whenever we need a branded asset. 

What is the team composition?

For new product pages, we work with about four teammates from Flower Press. For maintenance, we only work with two teammates. 

How did you come to work with Flower Press Creative Studio, LLC?

Our CEO went to high school with Flower Press’ CEO. We connected with her after she founded her company and had been running it for a while. Our team talked to her about what we wanted to create, and she took it from there. Our owner introduced her to the rest of the team, and we started working together. 

How much have you invested with them?

We’ve invested between $200,000–$1 million. 

What is the status of this engagement?

Our brand and design project was in 2012, and they built our platform in 2018. Our most recent page build was about three months ago, and they provide us with ongoing maintenance and design services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website alone is an entirely new distribution channel for us, and we thank Flower Press for developing such a website for us. Because of it, we’re able to capture leads and bind businesses on several of our products — these wouldn’t have been possible without their work; our entire e-commerce revenue wouldn’t exist without the website being built. 

Moreover, Flower Press is a truly high-quality firm. They listen well to comments and feedback. As a result, we only have to turn comments once or twice. From there, they’re able to understand what we’re envisioning in our heads. 

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

We converse mostly on emails and Slack. A Slack channel connects our team to their team. For example, if the task is about web maintenance and development, we have a development channel with the Flower Press team. If we have an issue or a question, we can ask them on Slack, and they’re truly responsive. The Slack channel has made it easier for us to communicate and address any roadblocks or issues on time. It helps us keep on target with completion dates. 

Moreover, they make sure they match our hours; when we’re operating, they’re operating, too. I also appreciate that they’re sensitive to our budget. What we’re building isn’t cheap, but the fewer revisions and changes we need to make, the less expensive it becomes. Given that, Flower Press ensures they deliver the highest quality at every turn. They’re conscious of making sure they are as close to the target as possible on the first try in each of our projects.  

What did you find most impressive about them?

Over the years, we’ve worked with various groups for design and development, and Flower Press has been a completely different team. They’ve done excellent work. 

Are there any areas they could improve?

This isn’t a weakness per se, but there has been some reorganization in their company as they’re growing. Sometimes, the staffing and communication fall off. We have to get used to a new team when we’re reassigned to new people. Because we’ve been with them for so long, it always takes a bit of time to readjust to any new team. 

To be fair, we’ve brought up this issue with their owner, and she’s addressed it right away. Ever since bringing it up, we’ve been able to keep on the cadence that we’re accustomed to, which is great. 

Do you have any advice for potential customers?

Put in the necessary time upfront to establish a quality relationship with the Flower Press team. The sooner they understand you, your company, your brand, and your objectives, the sooner their efficiency and effectiveness will improve. 

A lot of people try to delegate as quickly as possible when they kick off a relationship with a new vendor, and then they become hands-off. However, what’s incredibly valuable is to invest time upfront at the beginning of the relationship. This will pay dividends in the future. You’ll get a better product and be more efficient, saving you more money in the longer run.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and Founder of Before the Field, an athletic platform for athletes, coaches, and trainers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We needed Flower Press Creative Studio, LLC to build a mobile and web platform. 

SOLUTION

What was the scope of their involvement?

Flower Press Creative Studio, LLC has translated a system based on acceptance and commitment therapy (ACT) into a user-facing app for the athlete. The app connects trainers and coaches to positively influence and support the athletes' well-being and sports experience. Initially, the team did user studies and went through a discovery process. They took care of the design, UI/UX, wireframing, and front- and backend development. The mobile app involves two different user experiences that are connected and share information with each other. It’s available for Android and iOS. They also did a web version. 

What is the team composition? 

We work with the project manager, the owner, a lead developer, a junior developer, a dev ops person resource, and two QA resources. 

How did you come to work with Flower Press Creative Studio, LLC?

They were recommended to our former co-founder. We interviewed them and decided to move forward with them. 

How much have you invested with them?

The project cost $500,000.

What is the status of this engagement?

We started working together in October 2021, and the collaboration is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The UX/UI designer won an award for the designs of our platform. Flower Press Creative Studio, LLC has built a well-functioning, scalable platform that users find value in. They’re a very professional and straightforward team. They’re really great about fixing bugs quickly. There haven’t been any major system crashes. 

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

We have weekly meetings with the project manager. She’s highly responsive and communicative. There’s never been a time she’s not responded within 24 hours.  

What did you find most impressive about them?

Flower Press Creative Studio, LLC’s ability to communicate the ins and outs of understanding the build has been impressive.

Are there any areas they could improve?

Flower Press Creative Studio, LLC could add more people in order to get more clients. 

Do you have any advice for potential customers?

Ask questions. Don’t be afraid to express the business side of things to give them a clear picture. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a medical care startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We were looking for a new mobile development team who can also provide us with a holistic development package.

SOLUTION

What was the scope of their involvement?

We hired Flower Press Creative Studio to redesign our Android-based mobile app, but we continue to work with them for their web development and marketing strategy services.

They build our website through Angular, and they consult us with the best marketing strategies and practices.

What is the team composition?

We primarily work with a web developer, designer, and frontend developer.

How did you come to work with Flower Press Creative Studio, LLC?

We came across their team through a Craigslist ad and after doing such a good job on our initial Android app, we decided to commit more fully to them.

How much have you invested with them?

So far, we’ve invested about $600,000.

What is the status of this engagement?

Our ongoing partnership started in April 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I only have positive feedback about our engagement, and I specifically appreciate the fact that they’re so direct and decisive when it comes to the project — they’ve made all the right decisions from a design perspective.

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

They perform well from a project management perspective. We utilize JIRA for the entire process and typically communicate through email, Slack, Google Meet, and Zoom.

What did you find most impressive about them?

We’re impressed with their focus on identifying solutions and getting the right outcome.

Are there any areas they could improve?

There’s nothing they need to improve on.

Do you have any advice for potential customers?

I would just high recommend working with Flower Press Creative Studio because I’ve had such a positive experience partnering with them.

BACKGROUND

Introduce your business and what you do there.

I’m the chief medical officer at a startup medical device manufacturer in the San Francisco Bay Area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We had an existing outdated website, and it was difficult to update because we had to write the code ourselves. As a result, we wanted a WordPress platform that we could easily update without having to code.

SOLUTION

What was the scope of their involvement?

The team developed our website and integrated the palette and fonts that we had on our previous website, and they added some photos, too. Our platform had our company’s description and product, contact form, and blog section. They also created a downloadable brochure that would allow us to collect email addresses. On top of that, they set up our website in such a way we could easily implement SEO strategies and view our analytics.

What is the team composition?

We only communicated with one main point of contact throughout the project.

How did you come to work with Flower Press Creative Studio, LLC?

Flower Press Creative Studio, LLC was recommended by our product designer. They had worked together on another project, which led us to work with them.

How much have you invested with them?

We spent $10,000–$14,000.

What is the status of this engagement?

Our collaboration ran from August–October 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We were pretty happy with the website they created, and our investors also told us that our platform looked great. Overall, Flower Press Creative Studio, LLC did what we asked for.

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

They were on budget; we only spent what we expected to pay from the estimate they gave us. We communicated through Zoom and email. Once they moved to the implementation phase, we were able to do everything through email.

I’d say the only issue we had was with their timeline because our project stretched over a number of weeks. It wasn’t really a big deal for us because we weren’t in a hurry. At that time, I think they had people out of the office or they had too many projects, but the team finished our project just in time for us to launch it at a conference.

What did you find most impressive about them?

Their efficiency was their strong point. We had a very simple project, and they were able to do everything they promised. We didn’t have any disconnect during the engagement.

Are there any areas they could improve?

No, we were satisfied with their work.

Do you have any advice for potential customers?

At the beginning of our project, they presented a statement of work (SoW) and they stuck to it.

BACKGROUND

Please describe your company and your position there.

I head a small software development company called Spark Anvil, LLC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We hired Flower Press Creative Studio to help us work through the interaction and visual design for a new app of ours, SparkEatz.

SOLUTION

How did you select this vendor?

I had a personal referral to work with Flower Press from a former coworker of mine.

Describe the project in detail and walk through the stages of the project.

SparkEatz is a mobile app for tracking the dishes you like and don't like from restaurants. I engaged Flower Press when the core of the code was already done, but needed some interaction design help as well as visual design help. We brainstormed about the ideal interaction model, worked through wireframes, and eventually got down to pixel-level visual design.

How many resources from the vendor's team worked with you, and what were their positions?

Two people. I worked directly with Khaiersta, the head of Flower Press, and with an illustrator on her team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We ended up with a great app with smooth user flows. The app looks professional and is easy to use. Initial feedback about the app has been positive.

How effective was the workflow between your team and theirs?

Our work together was very effective, coordinated through Slack and email. The Flower Press team was responsive to questions and input; they were easy to stay in touch with.

What did you find most impressive or unique about this company?

I'm most impressed with Khaiersta's interaction design skills and enjoyed brainstorming with her about different ideas on how to approach specific flows.

Are there any areas for improvement or something they could have done differently?

Nothing big enough to mention here.

BACKGROUND

Please describe your company and your position there.

I am a Owner of the business. I handle accounting, inventory management and marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We hired them to complete a redesign of our website several years ago. We have since relied on them to handle ongoing updates and maintenance for the site as our business needs have changed.

What were your goals for this project?

We engaged Flower Press Creative Studio, LLC to update our website to improve our overall customer experience. They created our original website several years ago, and we noticed some areas for improvement. We came back to them in order to simplify information display, and to enhance the overall user experience. This work included removing unnecessary information, clearing up confusing details on our detailed 24 hours restaurant menu, and providing additional information to answer customer questions upfront. 

Location, hours, cost, offerings and price are what our customers are looking for. Presenting this information in a clear, and easy-to-locate fashion on desktop or mobile is essential to stop ongoing one-on-one customer service requests. Additionally, we asked Flower Press Creative Studio to optimize our website, and improve SEO for some specific keywords in the Portland area.

SOLUTION

How did you select Flower Press Creative Studio, LLC?

We had previous experience working with Flower Press Creative Studio on our printed menus. We chose them for the website work based on past experience.

Describe the project in detail.

This most recent round of revisions was specifically geared to simplify the website, and address customer questions quickly and easily. We removed unnecessary information, improved the information architecture and simplified information display. Additionally we asked for keyword optimization for some important search terms in the Portland bar and restaurant market. This was a relatively small engagement, but over the years FPCS has performed many such updates. We try to improve the website consistently. Even though it's simple, it's effective in addressing customer concerns.

What was the team composition?

We worked primarily with Khaiersta English, the Creative Director, and Eric Baldoni the UI Developer who executed the build. For ongoing updates these two collaborate with us to make updates as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have spent less time managing our website since the redesign. It is simple to ask Flower Press to handle updates when they are needed. We value the partnership. We have had many positive comments from customers and staff. It is difficult to quantify any direct impact on sales, however, we do believe having a professional online presence has helped present us well overall.

How did your relationship with your partner evolve?

Their project management is pretty lightweight and our needs are pretty straightforward and consistent. Generally, I make requests and they will schedule them out and respond with a quick turn around time. We expect to continue to have the same needs in the future and plan to engage TFPCS to do so.

How effective was the workflow between your team and theirs?

Communication has been easy. When we need maintenance it is very simple to ask for changes, and they are usually done within a few days. We also benefit from occasional suggestions for changes and updates to our website, which we consider based on turn around time and budget.

What did you find most impressive about this company?

We like their diverse skill set and a single point of contact for updates. With just one email or phone call we have a whole team of experienced professionals at our disposal.

Are there any areas for improvement?

We are completely satisfied with our experience and the service that we received.

What advice do you have for clients with similar needs to you?

Highly recommend engaging with The Flower Press Creative Studio whether your project is large or small.

UPDATED REVIEW

This review was published on June 21, 2018.

Shawn Alhadeff

Owner, Tik Tok Restaurants

Restaurants

11-50 Employees

Portland, Oregon

Less than $10,000

May 2016 - May 2018

Project summary: 

In order to inform and influence potential customers, Flower Press Creative Studio, LLC designed both a printed menu and a custom, informational website responsive to multiple platforms.

Feedback summary: 

By facilitating an ongoing partnership with a local printer and making regular updates seamless and transparent, Flower Press helped establish efficient, long-term processes for maintaining business success. The team's visually appealing products were well-received and operate on all target devices.

BACKGROUND

Please describe your company and your position there.

I am the owner and operator of Tik Tok Restaurant and Bar, an established restaurant chain in Portland, Oregon.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We hired Flower Press Creative Studio to design printed menus for the restaurant and create a custom, responsive, and informational website.

What were your goals for this project?

Our goal was to provide potential customers with information on location, menu items, and pricing in a simple, straightforward manner that would encourage them to select our restaurant.

SOLUTION

How did you select this vendor?

A friend recommended them.

Can you go into detail about the services they provided and the scope of the project?

After an initial meeting to discuss the project goals, I provided written consent and Flower Press handled the project management. We began with the printed menu, going through several rounds of design and revision. We created the website next with much of the same information but presented it in a clean and modern way. The pages were responsively designed, so they were easily viewable on desktops, tablets, or phones. Flower Press also created several informational pages in addition to the menu and customized the interface with unique graphics featuring our logo and photography.

What was the team composition?

The team consisted of the company’s founder and creative director, one senior designer, and one UI developer, all of whom were excellent.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The printed menu received positive feedback from customers. Flower Press recommended a local pre-press printer with an easy, reliable process for updates; each year, we send them our price changes, then they make the edits and send us the updated menus. The website effectively communicates our critical information, appears in search engine results, and works well on the target devices. Updates to the website are straightforward as well; we contact Flower Press directly for annual price changes.

How was project management arranged and how effective was it?

The workflow was highly effective. Tasks were accomplished efficiently and ongoing changes were completed expeditiously.

What did you find most impressive about this company?

I was impressed with Flower Press Creative Studio's ability to simplify a relatively complex set of tasks. The printed menu and website are critical to our business operations; through Flower Press and the printer relationship they established for us, we're able to keep these materials well maintained and looking great year after year.

Are there any areas where they can improve?

There is nothing I can think of.

Star Ratings

Overall Rating: 5

Quality: 5

Schedule: 5

Cost: 5

Willing to refer: 5

------------------------------------------------------------

This review was published on October 25, 2020

BACKGROUND

Please describe your company and your position there.

I am a Owner of the business. I handle accounting, inventory management and marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We hired them to complete a redesign of our website several years ago. We have since relied on them to handle ongoing updates and maintenance for the site as our business needs have changed.

What were your goals for this project?

We wanted a simple online presence that would be easy to use on mobile or desktop, with basic information about our restaurant and bar locations. We offer 24-hour food and drink menus, which we wanted to have online for customers deciding where to dine. Our previous website was quite old, and hard to maintain, and we just wanted something simple to use and manage. We received positive feedback on the website from customers and employees. We believe it serves our needs well.

SOLUTION

How did you select Flower Press Creative Studio, LLC?

We had previous experience working with Flower Press Creative Studio on our printed menus. We chose them for the website work based on past experience.

Describe the project in detail.

Since the project was straightforward, we did not have a complex process to go through. Flower Press set up weekly meetings during which we planned the content for the website, with a series of wireframes. They set up a clickable prototype for desktop and mobile, which we reviewed with stakeholders. They provided color and icon suggestions, and selected photography. We provided menu content and location information for inclusion on the site. For ongoing maintenance, we contact Flower Press with updates to the menu, and they update the website content as-needed.

What was the team composition?

We worked primarily with Khaiersta English, the Creative Director, and Eric Baldoni the UI Developer who executed the build. For ongoing updates these two collaborate with us to make updates as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have spent less time managing our website since the redesign. It is simple to ask Flower Press to handle updates when they are needed. We value the partnership. We have had many positive comments from customers and staff. It is difficult to quantify any direct impact on sales, however, we do believe having a professional online presence has helped present us well overall.

How effective was the workflow between your team and theirs?

Communication has been easy. When we need maintenance it is very simple to ask for changes, and they are usually done within a few days. We also benefit from occasional suggestions for changes and updates to our website, which we consider based on turn around time and budget.

What did you find most impressive about this company?

We like their diverse skill set and a single point of contact for updates. With just one email or phone call we have a whole team of experienced professionals at our disposal.

Are there any areas for improvement?

None that I can think of at this time.

RATINGS

Overall rating: 5

I am very impressed with the service overall.

Quality: 5

Quality is very high. We have not had any problems.

Cost: 5

Costs were very reasonable.

Schedule: 5

Timelines were always met.

Willing to refer: 5

I have referred Flower Press Creative Studio to friends in the past.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing specialist at The Hunley Group, a Salesforce consulting firm specializing in building products for the construction, healthcare, and life sciences industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We needed a complete website refresh. Our site was about 10 years old, and we needed a little bit of a rebrand to bring it to 2020 with a fresher look.

SOLUTION

What was the scope of their involvement?

We started working with Khaiersta (Founder & Creative Director), giving her an overview of our company and what we do. It was a lot of getting to know each other.

After that, we began with the website before going into the rebranding, which included finding new icons and templates that would give the company a new look.

What is the team composition?

Khaiersta was my main point of contact. We also worked with Eric (Senior UI Engineer).

How did you come to work with Flower Press Creative Studio, LLC?

One of our team members had worked with Khaiersta before. After seeing a lot of her work and getting to know her personality, we thought she would be the best fit.

How much have you invested with them?

We spent around $25,000.

What is the status of this engagement?

We started working together in November 2019, and the site launched in September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It took a lot of teamwork. Everything that came from their team gave us a fresh look. It also gave us a boost in where we want to go brand and marketing-wise. Since we launched a blog, it’s become more popular because of the draw of the updated site.

The functionality is much better. It works flawlessly, and it performs well on mobile.

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

The team always on time and within budget. Throughout the engagement, we worked virtually with their team. We used Slack and Google Hangouts.

Khaiersta spearheaded the project, and she was great about getting to know our company. We put a lot of trust in her. Eric helped with any technical items we needed. If I had any questions, he was great about answering them.

What did you find most impressive about them?

Khaiersta’s ability to look at our project was impressive. Not everyone understands what we do, but she was able to give a fresh look that gives us an edge over our competitors. Her ideas set her apart.

Are there any areas they could improve?

No, not that I can think of. They were great at communication, and they were super quick at getting back to me.

Do you have any advice for potential customers?

Be open with their team. They enjoy hearing ideas and working with other people. As long as you’re truthful and upfront about what you want, they’re great at making your ideas into reality.

BACKGROUND

Please describe your company and your position there.

I am the Executive Director of a non-profit agency that provide outpatient drug and alcohol services to San Mateo County.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We needed a new logo to update our presence on line, in Facebook, and in print material. We wanted a logo that was just ours, so it had to be unique.

What were your goals for this project?

A new bright and vibrant logo, and a revitalized website for marketing.

SOLUTION

How did you select Flower Press Creative Studio, LLC?

Flower press was already our webmaster before my arrival. I really liked the staff and their ideas, so we stayed with them for this project.

Describe the project in detail.

We needed a logo that was similar to the hands around the globe design, often seen as open source material. But, we needed it to be just ours, so we had to make it unique. In keeping with the population we serve (Latinx), it had to have a vibrant color scheme.

What was the team composition?

The team consisted of myself, my Director of Finance, and Khaiersta from Flower Press.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Khaiersta kept us in the loop with proposed designs and modifications until we loved the end product. She then spent hours in restructuring our website with the new look, and corrected some old outdated fields to bring everything current.

How effective was the workflow between your team and theirs?

Very effective workflow. Due to Covid, collaboration and submission we're all done via teleconferencing and email.

What did you find most impressive about this company?

Their ability to listen to an idea we had, understand the concept, and create for us a product that we could only describe in words!

Are there any areas for improvement?

None! Great job all around! We will continue to use them going forward.

BACKGROUND

Introduce your business and what you do there.

I am the CFO and marketing director for Brown Bear Car Wash, a car wash enterprise that operates a chain of car washes, gas stations, and convenience stores in the Pacific Northwest.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We engaged Flower Press Creative Studio, LLC to build an application for signing up club members. We previously signed up members with a paper application, so we hired Flower Press Creative Studio, LLC to digitize that process for us.

SOLUTION

What was the scope of their involvement?

Previously, an applicant had to fill in a paper application that we scanned and then the office would manually input their information into our system. They designed an application with creative elements that facilitated data collection to set up a membership, all while promoting the brand of our organization and company.

The app was built for the iPad. They developed it and went through the workflow, doing lots of testing to determine how the consumer interacts with it and what their process was. The app is now going to be integrated across all our offices across the region.

Finally, they’re involved with the redevelopment and redesign of our website. Our website is being redone to allow for the app to be integrated into the site. All these parts are now being integrated into a single symbiotic system.

What is the team composition?

Our main point of contact was Khaiersta (Founder & Creative Director, Flower Press Creative Studio, LLC). While we primarily work with her, there are three other people we interact with at Flower Press Creative Studio, LLC. Their team also cooperates with another third party company we hired.

How did you come to work with Flower Press Creative Studio, LLC?

After I told my IT group I wanted this app developed, they did some research. They presented me with 2–3 options, and I met with them all. I liked the feel of Flower Press Creative Studio, LLC the best, so I went with them.

How much have you invested with them?

We’ve spent upwards of $200,000. The app they developed was around $35,000. Now that they’re doing additional phases integrating our app and redesigning our website, we’re spending more with them.

What is the status of this engagement?

We began work in March 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Previously, we were able to process 50–100 applicants a day. Now we’re processing 100–200 applicants with ease. The app has dramatically increased productivity in our offices as they’re no longer deciphering bad handwriting and manually inputting data.

We’re also selling more club memberships as that process moves online. We’re waiting for more metrics beyond that, as we’re waiting to finish the other parts of the project.

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

They’re really good at communication. At the beginning of the project, they provide us with a scope and we have a weekly conference call where they describe the various stages of the project and what they anticipate to accomplish that week. We also evaluate what is needed from both of our ends on the calls.

What did you find most impressive about them?

They’re very thorough. They try to think through all the stages of the project and find out how something will be received by an end-user and the consumer. They work through, test, and identify as many potential pinch points early on in the process in order to address and eliminate them prior to launch.

Also, their design has a very natural feel. It’s user-friendly and easy to learn.

Are there any areas they could improve?

There were some initial bumps with Apple, but Flower Press Creative Studio, LLC jumped right in and identified what needed to be fixed to rectify the situation. I thought they did a great job, and there’s nothing I’d say they should have done differently.

Do you have any advice for potential customers?

The more you know about what you want while going in, the better they’ll be able to deliver and meet those needs. Part of our challenge was the constant evolution and not knowing entirely what we needed.

Flower Press Creative Studio, LLC was great at modulating, adjusting, and accommodating us through that process, although it is best to skip that all together to avoid scope creep.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of a Jobs Nirvana, a career development platform for young women.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studios?

I created a new product for my company and needed a partner to build the web platform.

SOLUTION

What was the scope of their involvement?

Flower Press Creative Studios developed a web platform the ground up using a variety of technologies like PHP, Javascript, and Java. The team executed both the frontend and backend of the site from scratch, implementing all the available features. They continue to fix any bugs that arise.

What is the team composition?

I worked primarily with a project manager, but I believe she works with four other teammates.

How did you come to work with Flower Press Creative Studios?

I first partnered with Flower Press Creative Studios with another company. I was happy with their work, so I continued to collaborate with them. We’ve partnered several times throughout the past 10 years.

How much have you invested with them?

I’ve spent about $200,000 over the course of our work together.

What is the status of this engagement?

We began this specific project in June 2017, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team delivered a smooth site, continuing to fix all bugs and ensure quality performance. Flower Press Creative Studios produced the platform I envisioned, but I don’t track specific performance metrics.

How did Flower Press Creative Studios perform from a project management standpoint?

They’re proactive; the team identifies and communicates areas for improvement and change.

What did you find most impressive about them?

Flower Press Creative Studios is thorough in their work, performing checks and tests to ensure quality. The team is skilled in both frontend and backend design which streamlines execution. They’re a committed partner.

Are there any areas they could improve?

I can’t think of any places for improvement.

Do you have any advice for potential customers?

I don’t have specific ideas.