Flower Press Creative Studio, LLC Client Reviews

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Development

Feb 18, 2020

the project

App Development for Car Wash Enterprise

"The app has dramatically increased productivity in our offices."

Development

$200,000 to $999,999

Mar. 2018 - Ongoing

5.0

Quality:

4.5

Schedule:

4.0

Cost:

4.0

Willing to refer:

5.0

$200,000 to $999,999

Mar. 2018 - Ongoing

Project summary:

Flower Press Creative Studio, LLC built an iPad app for a car wash enterprise to help sign up members. That project's success led to them being hired for system integration and website redesign.

11- 50 Employees

Seattle, Washington

Steve Palmer

CFO & Marketing Director, Car Wash Enterprises

Verified

the reviewer

CFO & Marketing Director, Car Wash Enterprises

Steve Palmer

Retail

11- 50 Employees

Seattle, Washington

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

4.5

Schedule:

4.0

Cost:

4.0

Willing to refer:

5.0

the review

"The app has dramatically increased productivity in our offices."

Feb 18, 2020

Feedback summary:

Thorough and communicative, Flower Press Creative Studio, LLC successfuly built the app, earning the enterprise's business on further projects. The app doubled membership processing and helped to sell more club memberships. They think through everything, eliminating all pain-points prior to launch.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CFO and marketing director for Brown Bear Car Wash, a car wash enterprise that operates a chain of car washes, gas stations, and convenience stores in the Pacific Northwest.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We engaged Flower Press Creative Studio, LLC to build an application for signing up club members. We previously signed up members with a paper application, so we hired Flower Press Creative Studio, LLC to digitize that process for us.

SOLUTION

What was the scope of their involvement?

Previously, an applicant had to fill in a paper application that we scanned and then the office would manually input their information into our system. They designed an application with creative elements that facilitated data collection to set up a membership, all while promoting the brand of our organization and company.

The app was built for the iPad. They developed it and went through the workflow, doing lots of testing to determine how the consumer interacts with it and what their process was. The app is now going to be integrated across all our offices across the region.

Finally, they’re involved with the redevelopment and redesign of our website. Our website is being redone to allow for the app to be integrated into the site. All these parts are now being integrated into a single symbiotic system.

What is the team composition?

Our main point of contact was Khaiersta (Founder & Creative Director, Flower Press Creative Studio, LLC). While we primarily work with her, there are three other people we interact with at Flower Press Creative Studio, LLC. Their team also cooperates with another third party company we hired.

How did you come to work with Flower Press Creative Studio, LLC?

After I told my IT group I wanted this app developed, they did some research. They presented me with 2–3 options, and I met with them all. I liked the feel of Flower Press Creative Studio, LLC the best, so I went with them.

How much have you invested with them?

We’ve spent upwards of $200,000. The app they developed was around $35,000. Now that they’re doing additional phases integrating our app and redesigning our website, we’re spending more with them.

What is the status of this engagement?

We began work in March 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Previously, we were able to process 50–100 applicants a day. Now we’re processing 100–200 applicants with ease. The app has dramatically increased productivity in our offices as they’re no longer deciphering bad handwriting and manually inputting data.

We’re also selling more club memberships as that process moves online. We’re waiting for more metrics beyond that, as we’re waiting to finish the other parts of the project.

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

They’re really good at communication. At the beginning of the project, they provide us with a scope and we have a weekly conference call where they describe the various stages of the project and what they anticipate to accomplish that week. We also evaluate what is needed from both of our ends on the calls.

What did you find most impressive about them?

They’re very thorough. They try to think through all the stages of the project and find out how something will be received by an end-user and the consumer. They work through, test, and identify as many potential pinch points early on in the process in order to address and eliminate them prior to launch.

Also, their design has a very natural feel. It’s user-friendly and easy to learn.

Are there any areas they could improve?

There were some initial bumps with Apple, but Flower Press Creative Studio, LLC jumped right in and identified what needed to be fixed to rectify the situation. I thought they did a great job, and there’s nothing I’d say they should have done differently.

Do you have any advice for potential customers?

The more you know about what you want while going in, the better they’ll be able to deliver and meet those needs. Part of our challenge was the constant evolution and not knowing entirely what we needed.

Flower Press Creative Studio, LLC was great at modulating, adjusting, and accommodating us through that process, although it is best to skip that all together to avoid scope creep.

5.0

Overall Score

4.0 Scheduling

ON TIME / DEADLINES

4.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

Everything that we got worked well and performed as we had hoped.

5.0 NPS

Willing to refer

Development

Jun 05, 2019

the project

Web Development for Career Development Platform

"They’re proactive; the team identifies and communicates areas for improvement and change."

Development

$50,000 to $199,999

Jun. 2017 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

$50,000 to $199,999

Jun. 2017 - Ongoing

Project summary:

Flower Press Creative Studios built a web platform using various technologies. They designed both the front- and backend, integrating all requested features. The team continues to help with bug fixes.

1-10 Employees

San Jose, California

Sundar Vanchinathan

CEO, Jobs Nirvana

Verified

the reviewer

CEO, Jobs Nirvana

Sundar Vanchinathan

Career Development

1-10 Employees

San Jose, California

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

the review

"They’re proactive; the team identifies and communicates areas for improvement and change."

Jun 05, 2019

Feedback summary:

The Flower Press Creative Studios team’s design skills produced a streamlined web platform. They’re a committed partner, guiding improvements to the site through extensive performance tests. Their thoroughness ensures success, adding value to the collaboration.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of a Jobs Nirvana, a career development platform for young women.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studios?

I created a new product for my company and needed a partner to build the web platform.

SOLUTION

What was the scope of their involvement?

Flower Press Creative Studios developed a web platform the ground up using a variety of technologies like PHP, Javascript, and Java. The team executed both the frontend and backend of the site from scratch, implementing all the available features. They continue to fix any bugs that arise.

What is the team composition?

I worked primarily with a project manager, but I believe she works with four other teammates.

How did you come to work with Flower Press Creative Studios?

I first partnered with Flower Press Creative Studios with another company. I was happy with their work, so I continued to collaborate with them. We’ve partnered several times throughout the past 10 years.

How much have you invested with them?

I’ve spent about $200,000 over the course of our work together.

What is the status of this engagement?

We began this specific project in June 2017, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team delivered a smooth site, continuing to fix all bugs and ensure quality performance. Flower Press Creative Studios produced the platform I envisioned, but I don’t track specific performance metrics.

How did Flower Press Creative Studios perform from a project management standpoint?

They’re proactive; the team identifies and communicates areas for improvement and change.

What did you find most impressive about them?

Flower Press Creative Studios is thorough in their work, performing checks and tests to ensure quality. The team is skilled in both frontend and backend design which streamlines execution. They’re a committed partner.

Are there any areas they could improve?

I can’t think of any places for improvement.

Do you have any advice for potential customers?

I don’t have specific ideas.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

4.5 Cost

Value / within estimates

5.0 Quality

Service & deliverables

They produce good work.

5.0 NPS

Willing to refer

Web Development

Jun 04, 2019

the project

Webpage Dev & Design for Information Technology Company

"They are a small, incredibly nimble team."

Web Development

Less than $10,000

Aug. - Oct. 2018

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Aug. - Oct. 2018

Project summary:

Flower Press Creative Studio, LLC worked with third-party clients to create brand identities for various .page domains. Their services included supporting web development and user experience plans.

10,000+ Employees

San Francisco, California

Christina Yeh

Product Strategy & Marketing Lead, Google

Verified

the reviewer

Product Strategy & Marketing Lead, Google

Christina Yeh

Information Technology and Services

10,000+ Employees

San Francisco, California

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They are a small, incredibly nimble team."

Jun 04, 2019

Feedback summary:

The resulting pages enabled stakeholders to successfully launch their marketing website. A client-oriented group, the vendor ensured internal associates were satisfied with all assets. The team delivered high quality, relevant results on an efficient timeline.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I lead product strategy and marketing for Google Registry. Google Registry owns and operates top-level domains such as .app, .page, and .dev.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We launched the .page top-level domain in October 2018. As part of our launch program, Google Registry worked with people and companies who wanted to launch interesting use cases for a .page domain and could get a live website up and running on our timeline. Google Registry invited Flower Press Creative Studio and their clients to apply for the .page Anchor Tenant program.

What were your goals for this project?

The goal of the .page Anchor Tenant program was to inspire other potential registrants by showcasing interesting .page websites on our marketing website. To achieve this, we reached out to creative vendors to collaborate with us to demonstrate different ways the .page domain could be used.

SOLUTION

How did you select this vendor?

I worked with Flower Press Creative Studio many years ago when I was at a startup in San Francisco. Based on that experience, I chose to involve them in this effort.

Describe the project and the services they provided in detail.

Flower Press Creative Studio worked to recruit client interest in creating projects for the Google .page domain launch. Each client created a proposal and applied for the desired domain. Their creative team worked with each client to create brand identities, user experience plans, visual designs, and build out the websites.

Flower Press Creative Studio also worked as a facilitator with our team at Google to ensure that we had client approved assets for the launch of the promotional website in October 2018. Flower Press Creative Studio produced several pages (e.g. web.page, careerxo.page and turnthe.page), which are featured on the get.page domain as part of this effort.

What was the team composition?

I worked with Khaiersta English (Founder & Creative Director, Flower Press Creative Studio, LLC). She involved Laura Sherman (Senior Visual Designer, Flower Press Creative Studio, LLC), and Eric Baldoni (Senior UI Engineer, Flower Press Creative Studio, LLC), to build out the projects. Clients for web.page, careerxo.page, and turnthe.page provided content and approvals.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Khaiersta and her team created three out of 11 .page websites that we launched. All are strong examples of .page being used in different ways and helped contribute to the success of our launch.

How was project management arranged and how effective was it?

Khaiersta and her team met all our deadlines. They were very effective at making sure to get us what we needed and deliver quality work.

What did you find most impressive about this company?

They are a small, incredibly nimble team. They're able to execute quickly while delivering high-quality results.

Are there any areas for improvement?

There are none that I can think of.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

E-commerce Development

Jun 04, 2019

the project

Web Design & Development for Insurance Agency

"Flower Press Creative Studio, LLC was amazing. Their quality of work is unmatched."

E-commerce Development

$10,000 to $49,999

Jun. - Nov. 2018

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Jun. - Nov. 2018

Project summary:

Flower Press Creative Studio, LLC designed and developed a custom retirement planning website to be part of Google's .Page domain.

11-50 Employees

Grants Pass, Oregon

Michael DeLaGrange

President & CEO, Insurance Lounge

Verified

the reviewer

President & CEO, Insurance Lounge

Michael DeLaGrange

Insurance

11-50 Employees

Grants Pass, Oregon

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Flower Press Creative Studio, LLC was amazing. Their quality of work is unmatched."

Jun 04, 2019

Feedback summary:

Revenue and new business in the retirement space have increased markedly since the engagement began. Consistent communication and responsiveness were hallmarks of their work. Their ability to adapt to ever-evolving specifications made them a valuable partner.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the President and CEO of Insurance Lounge Inc, a leader in the retail and digital insurance marketplace.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

The .Page domain was a special domain rolled out by Google. We needed to hire an external resource to create our submission.

What were your goals for this project?

We wanted to be selected by Google as an exclusive partner for their new .Page domain.

SOLUTION

How did you select this vendor?

We picked them based on their reputation and previous work.

Describe the project and the services they provided in detail.

Flower Press Creative Studio, LLC helped us both on the creative and technical aspects of the site. They designed and developed a retirement planning site focused on the chapter of life after working.

What was the team composition?

Our primary contact was Khaiersta (Founder & Creative Director, Flower Press Creative Studio, LLC). A number of other team members also worked on our project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Flower Press Creative Studio, LLC was amazing. Their quality of work is unmatched. The new .Page site has allowed us to expand into the retirement planning and financial products category, where previously we didn’t have much exposure. This has been a huge revenue driver for our business.

How was project management arranged and how effective was it?

Khaiersta and her team were fantastic to work with. She outlined a clear statement of work and deadlines. Communication was a strong suit, so we always knew what to expect. Flower Press Creative Studio, LLC had the ability to scale their team up or down as needed. They were able to handle any task I requested, no matter how small or large.

What did you find most impressive about this company?

Flower Press Creative Studio, LLC was able to meet my every need. Their team never missed a beat even when I had to make a major change in direction or other significant changes.

Are there any areas for improvement?

No, there’s nothing that they needed to improve.

5.0

Overall Score I will continue to use them for all of our projects.

5.0 Scheduling

ON TIME / DEADLINES

The schedule was simple and easy.

5.0 Cost

Value / within estimates

You pay for the quality you receive.

5.0 Quality

Service & deliverables

They're the best I've ever worked with.

5.0 NPS

Willing to refer

I'd refer them to anyone who wants the best.

Design

Nov 29, 2018

the project

Web & Logo Design for Insurance Technology Company

“They understand our unique needs and our business very well.”

Design

$50,000 to $199,999

June 2013 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

$50,000 to $199,999

June 2013 - Ongoing

Project summary:

Flower Press designed a website and a logo creating the new look and feel of the brand. They also integrated an AI chatbot and added the features that allow people to quote their insurance on the website.

11-50 Employees

Grants Pass, Oregon

Keagen Edwards

VP of Expansion, Insurance Lounge

Verified

the reviewer

VP of Expansion, Insurance Lounge

Keagen Edwards

Insurance

11-50 Employees

Grants Pass, Oregon

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

the review

“They understand our unique needs and our business very well.”

Nov 29, 2018

Feedback summary:

The in-house team is impressed with the quality of their work and the business has been growing rapidly. Flower Press has met all needs and provided valuable recommendations, while their transparency and complete understanding of the brand made them a reliable partner.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of Expansion at Insurance Lounge. I work on a lot of the technology and growth initiatives.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio?

We were looking for a vendor to help us design our website and marketing collateral.

SOLUTION

What was the scope of their involvement?

They designed our platform, integrating our AI chatbot into the website. They've also integrated some of the core technology processes that allow people to quote their insurance on our website and become customers of Insurance Lounge. Also, they've overhauled the entire look and feel of our brand and designed a new logo and collateral for us. A lot of times, we give them a general idea of what we want done and they're able to come up with a couple of different versions, helping us decide which option will be the most efficient and effective.

What is the team composition?

We have one primary point of contact.

How did you come to work with Flower Press Creative Studio?

Our CEO knew them and reached out to them.

How much have you invested with them?

We've spent about $50,000.

What is the status of this engagement?

We started working together in June 2013 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new website design has generated a lot of growth of our business, while the new print materials have increased our presence at events in retail stores.

How did Flower Press Creative Studio perform from a project management standpoint?

They're highly adaptive and responsive. Also, they set clear expectations and timelines. When they find out that the project will take longer or cost more than initially quoted, they're very transparent about our options.

What did you find most impressive about them?

They understand our unique needs and our business very well. They listen to what we're asking them to do and put it through their own filter of expertise, often coming up with a better way to handle things. Because they know our brand history and understand our expectations, the quality of their work has got better and better over the years.

Are there any areas they could improve?

It's a very minor thing, but we'd like them to work more closely with our other vendors (for example, on social media or SEO providers). Flower Press understands our brand much better than the other companies we work with.

Do you have any advice for potential customers?

Be open and willing to listen to what they have to say. They're experts and know what they're doing. We're very happy with the look and feel of everything they've designed for us.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

4.5 Cost

Value / within estimates

They charge a fairly competitive rate, but they do high-quality work.

5.0 Quality

Service & deliverables

They're fantastic to work with.

5.0 NPS

Willing to refer

Web design

Jun 21, 2018

the project

Menu & Website Design for Restaurant Chain

"I was impressed with Flower Press Creative Studio's ability to simplify a relatively complex set of tasks."

Web design

Less than $10,000

May 2016 - May 2018

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

May 2016 - May 2018

Project summary:

In order to inform and influence potential customers, Flower Press Creative Studio, LLC designed both a printed menu and a custom, informational website responsive to multiple platforms.

11-50 Employees

Portland, Oregon

Shawn Alhadeff

Owner, Tik Tok Restaurants

Verified

the reviewer

Owner, Tik Tok Restaurants

Shawn Alhadeff

Restaurants

11-50 Employees

Portland, Oregon

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"I was impressed with Flower Press Creative Studio's ability to simplify a relatively complex set of tasks."

Jun 21, 2018

Feedback summary:

By facilitating an ongoing partnership with a local printer and making regular updates seamless and transparent, Flower Press helped establish efficient, long-term processes for maintaining business success. The team's visually appealing products were well-received and operate on all target devices.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the owner and operator of Tik Tok Restaurant and Bar, an established restaurant chain in Portland, Oregon.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We hired Flower Press Creative Studio to design printed menus for the restaurant and create a custom, responsive, and informational website.

What were your goals for this project?

Our goal was to provide potential customers with information on location, menu items, and pricing in a simple, straightforward manner that would encourage them to select our restaurant.

SOLUTION

How did you select this vendor?

A friend recommended them.

Can you go into detail about the services they provided and the scope of the project?

After an initial meeting to discuss the project goals, I provided written consent and Flower Press handled the project management. We began with the printed menu, going through several rounds of design and revision. We created the website next with much of the same information but presented it in a clean and modern way. The pages were responsively designed, so they were easily viewable on desktops, tablets, or phones. Flower Press also created several informational pages in addition to the menu and customized the interface with unique graphics featuring our logo and photography.

What was the team composition?

The team consisted of the company’s founder and creative director, one senior designer, and one UI developer, all of whom were excellent.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The printed menu received positive feedback from customers. Flower Press recommended a local pre-press printer with an easy, reliable process for updates; each year, we send them our price changes, then they make the edits and send us the updated menus. The website effectively communicates our critical information, appears in search engine results, and works well on the target devices. Updates to the website are straightforward as well; we contact Flower Press directly for annual price changes.

How was project management arranged and how effective was it?

The workflow was highly effective. Tasks were accomplished efficiently and ongoing changes were completed expeditiously.

What did you find most impressive about this company?

I was impressed with Flower Press Creative Studio's ability to simplify a relatively complex set of tasks. The printed menu and website are critical to our business operations; through Flower Press and the printer relationship they established for us, we're able to keep these materials well maintained and looking great year after year.

Are there any areas where they can improve?

There is nothing I can think of.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web design

May 08, 2018

the project

Branding & Materials Design for University Class

“We received very positive feedback from students, guest speakers, and supporters of the class."

Web design

Less than $10,000

Oct. 2017 - Jan. 2018

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Oct. 2017 - Jan. 2018

Project summary:

Flower Press Creative Studio, LLC provided branding services, working on developing the look and feel first, then creating a logo, color palette, and materials.

10,001+ Employees

California

Lecturer, University

Verified

the reviewer

Lecturer, University

School

10,001+ Employees

California

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“We received very positive feedback from students, guest speakers, and supporters of the class."

May 08, 2018

Feedback summary:

Well received by everyone who encountered the materials, the strong branding contributed to the success of the class. Flower Press were dedicated, creative, and motivated throughout the project, always responding quickly.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a Lecturer in Management at Stanford Graduate School of Business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We wanted to develop branding and materials for a new course called POWer: Building the Entrepreneurial Mindset from the Perspective of Women.

What were your goals for this project?

We wanted to develop a cohesive look and feel for a new class, create a set of memorable materials students could use and save, and create a flexible design template for guest speaker biographies.

SOLUTION

How did you select this vendor?

I had worked with them a number of times in the past and had referred them to other companies and teams, always with good results.

Describe the project in detail.

We worked with them to develop branding for the class and to print curriculum materials and templates for slide presentations.

We provided goals, objectives, and specific class curriculum and materials to them and asked them to develop a logo, color palette, and printable template for materials. We also asked her to create a Google slide deck template for use in class sessions.

What was the team composition?

I worked solely with Khaiersta (Founder, Flower Press).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received very positive feedback from students, guest speakers, and supporters of the class on the quality of the materials. It definitely helped differentiate the class and reinforced the importance of building a cohesive brand.

How effective was the workflow between your team and theirs?

It was very effective and fast.

What did you find most impressive about this company?

Their responsiveness, professionalism, and quality of the work.

Are there any areas for improvement?

None.

5.0

Overall Score I would happily work with them again.

5.0 Scheduling

ON TIME / DEADLINES

It’s very easy to reach Khaiersta.

5.0 Cost

Value / within estimates

The cost is extremely reasonable and the pricing is transparent.

5.0 Quality

Service & deliverables

The work is always high quality and complete.

5.0 NPS

Willing to refer

I already have a number of times.

Web Development

Nov 07, 2017

the project

Web Dev & Design for Student Professional Social Network

“[They are] very responsive… The site and applications they provide are very attractive.”

Web Development

$50,000 to $199,999

Sept. 2011 - Ongoing

4.5

Quality:

4.5

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Sept. 2011 - Ongoing

Project summary:

Flower Press Creative refreshed corporate branding and UI for a large website. Subsequent projects have focused on mobile compatibility, applications, and services for healthcare students and professionals.

51-200 Employees

California

Executive Director, Student Professional Social Network

Verified

the reviewer

Executive Director, Student Professional Social Network

Higher Education

51-200 Employees

California

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.5

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

the review

“[They are] very responsive… The site and applications they provide are very attractive.”

Nov 07, 2017

Feedback summary:

Site traffic continues to grow. Flower Press Creative is responsive and sensitive to the needs of a virtual organization. They are intensely detail-oriented.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the executive director of a large site for healthcare professionals, including dentists, veterinarians, and physicians. We provide forums, applications, and services for students interested in becoming doctors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative?

Our forums are open and have grown organically over 15+ years. We have about 660,000 visitors each year and have passed 18.5 million posts. In 2011, we kicked off a project to present a more professional image and to make the site compatible with both desktop and mobile displays.

SOLUTION

What was the scope of their involvement?

They refreshed the front page and navigation of the site and revised our logo. Responsiveness was a key factor for us, and pages had to load quickly to keep up with the traffic. As a not for profit organization, we wanted to be sure the site could sustain itself through sponsorships and advertising. That meant boosting usability and minimizing the load required to run the site.

They helped most with branding and presentation for the initial project, and provide a lot of input for layouts, structures, and flow. In a recent project, they built an application cost calculator, based on our specifications. It shows an overview graphic of the application process for pre-med students.

What is the team dynamic?

Our primary point of contact is Khaiersta [Founder & Creative Director, Flower Press Creative], and Eric [Sr. User Interface Engineer, Flower Press Creative] provides some programming support.

How did you come to work with Flower Press Creative?

We had a recommendation from a partner site that we’ve since acquired. We liked their samples and hired them for the initial project.

How much have you invested with them?

We spent about $100,000 for the site refresh.

What is the status of this engagement?

We started working together around September 2011, and have worked together off and on since. The work is project-based, so we hire them when we have a need.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As a nonprofit, we don’t have a profit margin to track, but we’ve seen a consistent increase in traffic over our site’s history. They’ve really helped us gain traffic and realize our goals.

How did Flower Press Creative perform from a project management standpoint?

Khaiersta is very responsive via email. Our entire organization is virtual, so most of our work happens online. We have met a couple of times in person. She’s flexible and supports our business model. We have people located all over the world, and she’s very understanding of our structure and our needs.

What did you find most impressive about them?

The site and applications they provide are very attractive. They’ve chosen an appropriate color palette that is evocative of the healthcare industry, but also warm and inviting.

Are there any areas they could improve?

Khaiersta is highly detail-oriented, sometimes down to the pixel. Her team provides a great finished product, but that orientation can slow delivery times.

Do you have any advice for potential customers?

Flower Press is a great partner. To get the most out of that relationship, make sure you come into the project with a clear idea of your vision.

4.5

Overall Score We have a very good working relationship.

4.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

We’re very happy with the quality of work we’ve received.

5.0 NPS

Willing to refer

Web design

Oct 31, 2017

the project

Web Redesign for Outpatient Services Center

"Flower Press redesigned our outdated site to make it simpler, more attractive, and malleable."

Web design

Confidential

Feb. 2017 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Confidential

Feb. 2017 - Ongoing

Project summary:

Flower Press redeveloped an obsolete site to improve its UI and visual appeal. Efforts now involve digital marketing to support traffic growth.

11-50 Employees

Redwood City, California

Michael Stoll

CEO, El Centro De Libertad

Verified

the reviewer

CEO, El Centro De Libertad

Michael Stoll

Individual & Family Services

11-50 Employees

Redwood City, California

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Flower Press redesigned our outdated site to make it simpler, more attractive, and malleable."

Oct 31, 2017

Feedback summary:

Through clear communication, Flower Press spearheaded an attractive, effective website redesign. The end product satisfied requirements and prompted future engagements. The new site was successfully reimagined thanks to clear communication and a well-structured experimentation process.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of El Centro de Libertad, or the Freedom Center. We have been providing outpatient treatment services to adults who struggle with substance abuse since 1994. Our services are located in Redwood City and San Mateo County, California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative?

Our website needed updating. We wanted something both current and interactive to better allow people to learn about the agency and to encourage and enable them to make donations.

SOLUTION

What was the scope of their involvement?

Using Wordpress, they redesigned our outdated site to make it simpler, more attractive, and adaptable. Changes had to be made without using an external provider, which was a key requirement because relying on others wasn’t ideal. The next phase of the project will involve us discussing with them ideas for driving traffic to the site to encourage donations, such as utilizing social media content.

What is the team dynamic?

The principal worked alongside support staff, although we did not interact with the others directly.

How did you come to work with Flower Press Creative?

We sought out referrals and conducted interviews.

What is the status of this engagement?

It began around February 2017 and it still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As the project is still ongoing, it is too early to estimate any concrete results, but we are satisfied with their work.

How did Flower Press Creative perform from a project management standpoint?

They were very professional. In particular, we appreciated their forthrightness when it came to the collaborative process. If they disagreed with our ideas or suggestions, they made sure to tell us the potential consequences and why they suggested alternate solutions. Most of our communications were over the phone, although we also used email.

What did you find most impressive about them?

They listen first, propose reasoned ideas, and then test them for validation. The process works very well.

Advice for potential customers?

Come to the table with clear requirements and expectations. Another important thing is preparedness, especially if they ask for something to help them advance the project.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

They’re on-time; any delays were our fault.

5.0 Cost

Value / within estimates

However, I don’t have anything to base a real comparison, so I’m unsure how it might translate to others.

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Oct 30, 2017

the project

Web Dev for Career Counseling Resource for Young Women

"I've been extremely satisfied with their work."

Web Development

$50,000 to $199,999

Dec. 2015 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Dec. 2015 - Ongoing

Project summary:

Flower Press designed and developed a platform for a career services website using a LAMP environment (Linux, Apache, mySQL, PHPs). They also helped from a strategic and planning standpoint.

1-10 Employees

San Jose, California

Sundar Vanchinathan

CEO, Jobs Nirvana

Verified

the reviewer

CEO, Jobs Nirvana

Sundar Vanchinathan

Internet

1-10 Employees

San Jose, California

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"I've been extremely satisfied with their work."

Oct 30, 2017

Feedback summary:

Users of the site are impressed with its professional look. Flower Press is responsive and helpful, consistently being proactive and offering thoughts on next steps. They function as a partner as opposed to just a vendor.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of Jobs Nirvana, and our product is called GeekGirlCareers.com, which is a career counseling website for young women.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative?

I needed a partner to both provide development services and collaborate on new ideas.

SOLUTION

What was the scope of their involvement?

Flower Press designed and developed the entire platform, including frontend and backend, using a LAMP environment (Linux, Apache, mySQL, PHP) and some Javascript when necessary. They also assisted in some of the strategy discussions for the project.

What is the team dynamic?

Khaiersta [Founder & Creative Director, Flower Press Creative] has been my main point of contact.

How did you come to work with Flower Press Creative?

A friend referred Flower Press to me, and I decided to try working with them because I had been unhappy with previous development teams.

How much have you invested with them?

For the current project, we have invested about $100,000.

What is the status of this engagement?

I first started working with them in 2007 and the current project has been ongoing for about two years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Feedback on the website has generally been positive, and users have commented that it looks very professional. I've been extremely satisfied with their work.

How did Flower Press Creative perform from a project management standpoint?

Their project management earns a 10/10. They have never had a problem staying on schedule or meeting their commitments.

What did you find most impressive about them?

In addition to being responsive and staying on schedule, this team always provides thoughtful ideas and suggestions in a forward-looking manner, which is very helpful for a sole proprietor.

Are there any areas they could improve?

Not that I can think of at this time.

Advice for potential customers?

Be open to working with them as a team and listening to their feedback. Khaiersta is especially productive as a team member above and beyond the development portion.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

They're very good at meeting commitments and deadlines.

5.0 Cost

Value / within estimates

The value for the money is very high.

5.0 Quality

Service & deliverables

They always meet or beat their targets.

5.0 NPS

Willing to refer

I would absolutely recommend them.

Contact

Insights, for better experiences.

headquarters

Focus

Portfolio

A Promotion to Help Women Discover CareerXO [Career Love]

An Online Resource for Young Designers in Web and Mobile Technology

A Streamlined Approach to Customer Enrollment for a Popular Unlimited Wash Club Program

A Service to Help Potential Retirees Turn The Page

An App to Privately Share Location and Coordinate with Large Groups

A Personalized Approach to Choosing the Perfect Tech Career

A Powerful Appeal to Increase Brand Awareness and Donations

A Tool to Capture the Surprising Cost of Applying to Medical School

Improved Usability for a Leader in Residency Program Rankings

A Modern Site Increases Adoption for Leaders in Medication Management

Reviews

Reviews

the project

the reviewer

the review

Feb 18, 2020

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jun 05, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jun 04, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jun 04, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Nov 29, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jun 21, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

May 08, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer