Can you share any information that demonstrates the impact that this project has had on your business?
A development project is never truly finished since there are always new ideas and improvements to make. Thanks to FlexSolution, we have an impressive UI that’s much more powerful than those of our competitors. They produced our deliverable at a very reasonable cost.
How was project management arranged and how effective was it?
After we provided FlexSolution with detailed specifications, they responded with a comprehensive project plan. Upon implementation, the product they created has proved to work properly.
What did you find most impressive about this company?
FlexSolution is a part of our team, and I’m happy with them. I genuinely believe they act with our best interests in mind. We plan to continue working together well into the future.
They communicate clearly and concisely via email and their internal ticketing application. Whenever we have a problem or need clarification, we quickly reach resolutions, typically without the need for phone calls. I’m impressed with their reliability and responsiveness.
FlexSolution has always been there when I need them. I've never had to listen to excuses because they get the work done, often before the promised deadline. The quality of their work is first class. They’ve always charged us for a reasonable number of hours. I've never felt we were paying too high of a price for the value. They have a positive attitude, strong work ethic, and are eager to arrive at the best solution.
Are there any areas for improvement?
FlexSolution is easy to work with. I send them an email if I ever think of areas that need improvement, they respond, and we resolve the issue at hand.