Flexsin

BACKGROUND

Please describe your company and your position there.

I am the owner of the real estate company and I oversee all growth aspects of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flexsin, and what were your goals?

I needed them to fix my CRM issues and stay up with the improvements and updates I was wanting to accomplish.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them through Upwork, and I really liked that they had a state-side representative that I could speak with any time I had an issue. I also liked that they were a larger firm that was still willing to work with my monthly budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When they took over the development of my CRM there were a number of issues left by the previous developer. They were able to get them fixed in a very timely and efficient manner. They are quiet good with all of the different languages that are used within my proprietary software. PHP, Java, MySQL, HTML, CSS, Laravel. If the developer they had on the project ran into an issue they always found someone else in the company to come in and help that was competent.

How many people from the vendor's team worked with you, and what were their positions?

There are normally 4 people on my weekly calls:

• Project Manager
• Scrum Master
• two developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

There has been a noticeable difference in the number of issues with the software that I was having before compared to now. They did an excellent job addressing any concerns that I had in a timely manner.

Describe their project management style, including communication tools and timeliness.

Very organized and efficient. Progress is always being made.

What did you find most impressive or unique about this company?

Having someone here in the states has made a huge difference, because it feels like I have an advocate within the company.

Are there any areas for improvement or something they could have done differently?

Nothing right now, Any issue I have had with there service they have remedied.

BACKGROUND

Please describe your company and your position there.

I am the COO for Spices USA. We have been operating for 29 years worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flexsin, and what were your goals?

I needed help improving our SAP platform. I decided to start with with SAP improvements such as: adding drop down boxes, editing crystal reports, setting specific financial accounts as default, creating queries, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found them through Google search. I decided to proceed with them because they have 5 star rating on multiple platforms.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Horrible experience, wish I never tried to partner with this company. BIG WASTE OF MONEY, TIME, AND EFFORT. They made me give a $2,000 retainer – which is Flexin’s failsafe to steal your money when they do not preform. DAVE starts by being your friend and promising the world – he specifically informed me; other clients have not wanted to pay Flexin… I should have taken that as a warning.

I assigned 16 simple tasks that they assured me would take approx. 2 weeks to complete and result in approximately $1500 max cost. I was happy to try and partner with Flexin, however, over 1 month (4+ meetings with the team) and I got no results – in fact they “worked” on all 16 tasks disregarding every instruction that was given to them. I had to repeat my instructions during every single meeting, wasting countless hours trying to get them to preform as they promised. However, Flexin still billed me for all the hours they “worked” that did not follow any request or instruction that I wanted.

After I got very upset that the tasks were taking too long to complete and was always incorrect, AMIT (Dave’s supervisor and chief operations manager) got involved. Over the next couple of weeks, DAVE and AMIT listened and agreed with all my issues and comforted me that they would improve and resolve this so we could move forward. They offered to cap this entire project at $2,000 and complete all 16 tasks so we could move on to new tasks. I agreed hoping to finally see some momentum.

Next thing I know, DAVE goes back on his word. Sends me an email stating that they will NOT complete the 16 tasks for me under the $2,000 cap. He wants his team to continue to work on the 16 tasks and bill me for all the time they need to complete – doesn’t matter if they do not follow instructions and waste your time every single week with incorrect results.

DAVE own words: “This is an either/or offer – you either accept it, pay the invoice (I will re-send) and we will move forward accordingly, as per the terms stated above. Or, you reject it and Flexsin with withdraw from further participation in this project. There is no time for further back and forth on this.” DAVE and AMIT were rather rude and forceful once they realized the situation they made.

I was in a position to lose everything – and they were not prepared to lose on their end. They “worked for weeks” completing 0 out of 16 simple tasks and ran away with my $2,000 retainer. They left my ERP system with alerts that mean nothing, queries that make no sense, and much of my time wasted chasing Flexin to communicate with them. STAY FAR AWAY FROM THIS COMPANY!!!

How many people from the vendor's team worked with you, and what were their positions?

• Amit - COO
• Dave - Customer Success Manager

2-3 other off shore team members who were supposed to complete the work

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

NO MEASURABLE OUTCOMES. NO TASK COMPLETE. They left my ERP messier than when they started.

Describe their project management style, including communication tools and timeliness.

HORRIBLE. We would meet every week. I would give instruction. They would run off and do whatever they wanted. I would meet with them the next week and point out all incorrections, then it still would not be completed the next week we met - DAVE was part of every meeting. He agreed with me that this was ridiculous - and then ran away with my money anyways.

What did you find most impressive or unique about this company?

The promise of work was very enticing for the price. Now I realize why - they "work" on things you do not want and charge you for it.

Are there any areas for improvement or something they could have done differently?

I believe Dave could have noticed the issue occurring early and help to rectify before I got very upset. Even if he didn't - at least listen and understand when I voice my problems with his team. Which Dave did listen and understand my point of view in the end - and then went back on his word after we agreed on a conclusion to move forward. Flexin needs much improvement on business relations and looking out for clients.

BACKGROUND

Introduce your business and what you do there.

I'm an IT professional for a real estate firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flexsin, Inc?

Initially, we needed help fixing our work order system that had been improperly developed by another vendor.

SOLUTION

What was the scope of their involvement?

We discussed our challenges with our work order system and Flexsin's team created a scope of work for the project, laying out the steps they planned to take to improve it. They created a proprietary software solution from scratch, syncing our SharePoint content with a SQL server. They added enhancements including ways to filter work orders and set up recurring reminders.

What is the team composition?

I had one main point of contact who worked with other resources on the team as needed.

How did you come to work with Flexsin, Inc?

I believe I found them through a Google search. The other vendors I spoke to weren't willing to start a project under $10,000, so it took a while before I finally found a willing vendor.

How much have you invested with them?

We ended up investing around $20,000. After the initial phase of the project was completed, our team loved it so much that we decided to continue making enhancements and adding new components.

What is the status of this engagement?

We started working together in October 2014 and wrapped the project up around April 2015. We didn't really have a set deadline. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We went from having an inefficient manual work order system to having a simplified, seamless software solution. As a result, we haven't missed any work orders or recurring maintenance requests. Thanks to Flexsin's efforts, no work orders fall through the cracks and we're able to operate much more efficiently.

How did Flexsin, Inc perform from a project management standpoint?

They were very responsive and clear with the directions they gave us after listening to our specific challenges and needs. They made the whole process easy and were accessible through email and Skype. They also documented the system very well, making it easy for us to make integrations and changes later on.

What did you find most impressive about them?

I'm most impressed by how incredibly knowledgeable Flexsin is of Sharepoint and SQL and the integration of the two.

Do you have any advice for potential customers?

Just be mindful of their location and time zone. For us, it worked well, because I preferred communicating with them late in the evening during their normal business hours.

BACKGROUND

Please describe your company and your position there.

I'm the marketing manager. We sell and support on-premise and hosted phone systems and contact center software, as well as complimentary managed IT services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flexsin Inc.?

We needed someone to manage our AdWords campaign.

What were your goals for this project?

We wanted to make our account more efficient by reducing our spend and decreasing the time we spend managing our AdWords.

SOLUTION

How did you select this vendor?

We went through several vendors we weren't happy with before we found Flexsin through Upwork.

Describe the project in detail.

Flexsin audited and optimized our AdWords campaign, and now manages that campaign, which involves weekly reporting.

What was the team composition?

I communicate with an account manager who, I assume, has a support staff.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Compared to the April of 2017, costs in April 2018 fell 51%, conversions increased 77%, and cost per conversion fell 72%. Their results exceeded all our expectations, making it our marketing teams’ most successful project this year.

How did the Flexsin Inc. perform from a project management standpoint?

The 10-hour time difference hasn't been an issue, because we can still have meetings early during EST/daylight time. They’re very responsive. I’ve never had to wait or send a reminder.

What impresses you about the Flexsin Inc.?

The AdWords campaign’s results speak for themselves. They’re professional, in that they do what they say they’ll do, without delays or excuses. They’re very clear.

Are there any areas for improvement?

I have no useful feedback here. I’m very happy working with Flexsin.

BACKGROUND

Please describe your company and your position there.

I run an Australian-based marketing consultancy for small- to medium-sized enterprises.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flexsin Inc.?

Flexsin has been providing us with SEO and PPC services for multiple websites and various businesses.  

What were your goals for this project?

We wanted page-one rankings for key search terms and increased sales through Google and social media PPC ads.

SOLUTION

How did you select this vendor?

We found them on Upwork through an online search. 

Describe the project in detail.

Flexsin has worked on multiple campaigns for a variety of businesses, each one of them different. I convey the goals and budget of each project to our Flexsin account manager, who then advises us on the best ways to proceed.  

What was the team composition?

The majority of our communication is with our project manager, who is helpful, professional, and prompt. He is responsible for planning with the larger team and liaising with me to ensure mutual information sharing. 

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Every project Flexsin is involved in generates increases in website traffic and sales and improved page rankings. 

How did the Flexsin Inc. perform from a project management standpoint?

The level of project management has always been exceptional. They are very proactive and we receive regular communication and reports. 

What impresses you about the Flexsin Inc.?

I am impressed by their professionalism, communication, diligence, knowledge, and expertise.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an online company that sells fashion contact lenses worldwide. We are one of the market leaders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flexsin Inc.?

We hired them for SEO optimization for a variety of keywords. 

What were your goals for this project?

Our primary goal was to move to the top rankings for our most important keywords. 

SOLUTION

How did you select this vendor?

We submitted inquiries to multiple companies, but Flexsin’s offer included good target specifications and detailed steps to reach our goal. They were also very professional and friendly.

Can you go into detail about the services they provided and the scope of the project?

Early work included web page optimization, changes in settings, and initial keyword promotion, which helped move us to the top position on Google. We are now continuously adding new more targeted and specific keywords.

What was the team composition?

Because we are small company, we have to outsource most of our services. I am solely responsible for marketing.  

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

When we engaged Flexsin, we had been investing quite a bit in PPC marketing to try to increase dismal revenue from organic searches. With Flexsin’s efforts, we have decreased our PPC spending while sales have continued to grow. 

How was project management arranged and how effective was it?

We established monthly tasks and goals and received detailed weekly reports. Month after month, we were able to review the position and progress of primary keywords. 

What did you find most impressive about this company?

I am especially impressed with their results. They are reliable and deliver a good quality of work.

Are there any areas where they can improve?

We are satisfied and do not see any need for improvement. They are a very professional company.

BACKGROUND

Introduce your business and what you do there.

Aussie Digital is a blockchain-based technology business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flexsin Inc.?

I'd worked with Flexsin previously, and I thought they had the relevant skills to deliver an e-commerce solution.

SOLUTION

What was the scope of their involvement?

They started by building the cryptocurrency and a website to take on investors. From there we moved on to building an e-commerce platform that will take our currency along with other currencies. The next stage will be a social media platform and relevant apps to run social media e-commerce and payment.

They’re in the process of building a completely custom site with a fully functional backend. It allows users to check on their currency and check balances. It's also got an online wallet so users don't have to download anything.

What is the team composition?

I work with five members of their team.

How did you come to work with Flexsin Inc.?

It was a while back, but I think I first met them through a freelancer.

How much have you invested with them?

So far I’ve spent $21,000 AUD ($15,843 USD).

What is the status of this engagement?

Work began roughly three months ago (February 2018) and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The e-commerce site is still in development stage, but it represents an important step in launching the cryptocurrency for investors. It will help us get the idea across to retailers so they know it's coming. What makes this project unique is we're actually a small business incubator. Normally with e-commerce, by the time you pay for advertising you wind up making nothing. The goal of this project is to put the retailer on top again.

How did Flexsin Inc. perform from a project management standpoint?

They're very professional and always get things done on time. Their communication is great. I never have to worry that there's a problem. We’re in touch usually daily by Skype and email, and then probably twice weekly by phone.

What did you find most impressive about them?

They’re really good at problem solving. Because of the nature of these projects, there's a lot of problems that have to be sorted out. Nothing was straightforward. Everything I want done, it's never been done before. They never look at a problem and say they can’t do it. They always just jump in and figure it out.

Are there any areas they could improve?

Not really. Because they're not from an Australian English speaking country, sometimes it can be a bit difficult on the phone. It's not a major issue. Other than that, I'm very happy.

Any advice for potential customers?

Put your ideas forward and they will make sure it happens. They put everything in place and things seem to go very smoothly.

BACKGROUND

Introduce your business and what you do there.

I work for the Masonic Collection, an e-commerce business that provides regalia for members of the Freemasons.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flexsin?

We wanted to increase our web traffic and have our PPC campaigns yield a ROI every few months. Flexsin indicated that our site’s OpenCart platform wasn't very powerful or useful, and recommended we transition to Magento.

SOLUTION

What was the scope of their involvement?

Flexsin spearheads our marketing and SEO efforts including social media, blog postings, PPC campaigns, Google Shopping, and product campaigns. They assessed and improved our existing campaigns and target organic search rankings. We expanded their contract to include development after a year and a half. During my first meeting with their project manager, I detailed how many products we wanted to list, our growth expectations, and potential compatible additions to the site. Conference calls with the build team helped clarify my questions.

The team designed and built our second website and included all the key elements we requested. Various features let us send out newsletters, write blog posts, and showcase products and promotions. When the platform was complete, they loaded all our products. We kept the site in a testing phase for two weeks. This period gave me a chance to solicit feedback from our friends and colleagues. Once we were happy, they launched the platform. Even at that time, we kept a system in place to mitigate potential shipping issues. All those problems have since been resolved.

What is the team composition?

I worked with a project manager to organize planning details. During the build phase, I liaised with the lead developer. Three resources worked on the development side of our project.

How did you come to work with Flexsin?

A different vendor built our previous site while a freelancer worked on our SEO. These providers failed to meet our expectations after a period of time. While considering various overseas contractors, we found Flexsin on Elance.com, which is now Upwork. I assessed their recommendations, reviews, staff, and previous projects. They gave us a full proposal together and price quotation, I responded with detailed comments, and then we began our engagement.

How much have you invested with them?

I'm investing at minimum $12,000-$13,000 a year. The Magento site cost about $8,000 including changes, add-ons and product uploads. Flexsin’s monthly SEO fees have trended at $1,100 over the past 18 months. We came to a reduced cost agreement to include the second platform and corresponding social media.

What is the status of this engagement?

We have a monthly contract with Flexsin to improve and maintain our platforms and SEO. They currently manage PPC and other details for our two sites. We've built a strong relationship over the five years we’ve worked together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our partnership with Flexsin has consistently decreased our monthly budget and increased our ROI. Each week, they provide metrics on site-generated revenue. These statistics encapsulate our business’s success and reflect the quality of their work. We find this more useful than web traffic figures, since many site visitors never purchase our products. Many of our sites are currently ranked on the first page of Google. We expect these metrics to continuously improve as we go forward.

After our first two years working together, I was comfortable and happy. They’ve completed everything we've asked of them so far and delivered what I envisioned for the site. We’ve never needed to make drastic changes. The team is great at formulating ideas to foster continuous growth. This is a major reason we’ve worked with them for five years and invest the money we do. I've already referred them to other companies and have no problem doing so in the future.

How did Flexsin perform from a project management standpoint?

They performed very well. On a scale from one to 10, I'd give them an eight. The team worked promptly and synergistically. Although many resources spoke English as a second language, general communication was never an issue. We keep in touch between a weekly basis and every 10 days. We use email to receive updates or pass along new ideas. For more detailed discussions, we videoconference on Skype.

Our assigned project manager handles the business aspect. The lead developer manages the build team and answers questions about specifics. We requested that the design, development, and SEO teams all work together. Once we started targeting the new platform’s SEO, we didn't want to experience any site complications. Those processes go hand in hand.

What did you find most impressive about them?

Even though it’s my project, Flexsin often invested the most time and effort to make it work. They never complacently waited for my directions. I'm often busy with my business’s demands, so I appreciate how well they work independently. They’ll fix bugs or add blog content without being asked. Oftentimes, they’ll actually prompt me to take action and send reminders to deliver materials. They always make time for me and are available for discussions. Whenever I point out issues to prioritize they promptly book a Skype call.

Are there any areas they could improve?

I still want to see a further increase in sales, so we can't afford to stand still. I expect our Magento site to be well-known and highly ranked on Google within the next 12-15 months. By then, Flexsin will have had several years to collate data from PPC campaigns and increase the ROI. Christmas is our busiest sales period and I’d like to generate comparable income throughout the entire year.

The significant revenue we generate from eBay and Amazon indicates our potential to establish a comparable international market on our two branded sites. Once we achieve these goals, I’ll say it's a success story. E-commerce is the most important aspect of our business and I rely on them as my sole marketing team. They could be even more proactive and regularly offer suggestions.

Do you have any advice for potential customers?

Have a clear idea about your goals for the project from the offset. Fully communicate what you want in detail. Once they provide specs, look through them intensely, ask questions, and voice your concerns. As you go through the build, it’s critical to point out any issues straight away.

Most people will experience discrepancies with overseas developers. For example, some features we’d agreed upon in the budget were missing. We had to renegotiate with the consultant who’d given us the original quote. This breakdown in communication might not happen with a domestic vendor. To their credit, Flexsin mitigated many challenges by using screen mirroring effectively. Ultimately, they saved us a lot of money.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a platform that allows a user to search and connect with a consultant via webcam for a fee.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flexsin Inc.?

We needed someone to develop the software and build the website. Our goal was to have a smooth well-operating website with all the functionalities we required.

SOLUTION

What was the scope of their involvement?

They built the software and website from scratch using ASP.NET. Initially, we thought it would take about six months to complete the project, but it took about two years because neither Flexsin or us were able to pinpoint how much work it would involve. They underestimated the work, and we weren’t able to explain it well and didn’t realize what we needed. Both parties discovered along the way how much work was involved, and it took many phases and many steps. There were two aspects to it, the suppliers and the customers. We had to have a payment system, booking system, and other functionalities to make it work. It was much more complicated than it sounded.

As the connection would be made via video chat, the expert had to be able to see what the customer is struggling with via the webcam in order to help them. We could have used Skype, but we wanted it to be integrated within the site. The booking and payment system had to be interconnected because the video chat had to start at the same time as the booking starts and end at the same time the booking ends. We had to think of scenarios such as the customer or supplier not showing up, or the customer being satisfied due to poor connection or the service not being good enough or helpful. Solutions for all these cases had to be invented.

What is the team composition?

In the beginning, we worked with someone on inventory. We had a project manager, who changed once during the process. In the end, we had five people working with us, and each of them had a whole team.

How did you come to work with Flexsin Inc.?

I searched via Guru.com and via Upwork. I was in contact with many suppliers, but their text and the way they presented themselves made me reach out to them. Once I had them on the phone, I felt they understood what we needed and were capable of completing the job for us at a good price.

How much have you invested in them?

We have spent a little over $10,000.

What is the status of this engagement?

We started working with them in December of 2015, and the project was completed in December of 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched it yet as there are some content and photos that need to be created first. We have taken a step back for a while so we can come back and look at it with fresh eyes. We had been so deeply involved in the project for the past two years, and especially the last four months, that we needed a short break from the goal. We didn’t realize we would be involved so much. We felt that we built half of the website, and they did the coding. We had to come up with every functionality and how things would look and work which required a lot of time, involvement, knowledge, and creativity.

They are amazing with coding. We asked for a lot, much of which was difficult and perhaps completely new for them. They always found a way to develop it even though it took some time. They had a learning curve, but they delivered every functionality in the end.

How did Flexsin Inc. perform from a project management standpoint?

In the beginning, we were in contact once per week. Through the course of two years, there were a couple of periods where there wasn’t any contact from either side for about three months. They were busy with other projects, and occasionally our project wasn’t on the top of their list. Because we didn’t pay them much, we felt we couldn’t ask for too much. Building a website along with a web developer takes a lot of time, and we needed a break sometimes. For the last several months of the project, to get it completed we were in contact daily which was exhausting but also necessary.

What did you find most impressive about them?

The most impressive thing was that they were able to pull this whole thing off. It was a really complicated and huge project. It is a really big website with many complicated functionalities involved, and they were able to do it all. Also, our project manager did a stellar job.

Are there any areas they could improve?

When seeing the website, it is clear that it was a big job.

Do you have any advice for potential customers?

When you start with any web developer, know your business well and know what you want. Be clear on every detail of the website including any scenarios before approaching a developer. This will save a lot of time and trouble, the price calculation will be more realistic, and you will shorten the time it takes to develop.

BACKGROUND

Introduce your business and what you do there.

We are a gaming company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flexsin?

We wanted to develop a mobile game application. It’s an augmented reality game, and Pokemon Go is the only game on the market doing this. We wanted to develop it and see what kind of feedback we receive.

SOLUTION

What was the scope of their involvement?

They built the app from scratch for iOS and Android. Using Unity 3D as a platform, this augmented reality game uses the GPS location so the user has a realistic experience. It is a bird hunting game. In order to have this realistic experience of bird hunting, the user hunts birds that appear during camera mode through different locations.

Flexsin developed the AR mode. The avatar, or the user, walks along a virtual map, and as he walks along, the avatar walks through a real GPS based map. You’re walking from your house to another location, and then when birds appear on your screen, you tap them, and it switches to an augmented reality, which is where the experience of bird hunting occurs. They also developed a challenge feature so the game can be played online with other users or users that are nearby.

We have completed the game. We’re doing adjustments according to Apple and Android regulations.

What is the team dynamic?

I deal directly with the developer and the project manager. In the past, we also worked with a 2D designer and a 3D designer. We have been in contact with them almost every day.

How did you come to work with Flexsin?

We found them through Upwork. Since Upwork allows you to see the number of sales they do, how many employees they have, and their reviews with the projects that they’re currently working on, we selected them based on that data. We felt that Flexsin had a good understanding of our concept of the game, and their pricing and timeframe were attractive.

How much have you invested with them?

We have 2 apps with them. For this specific project, we spent $12,000–$15,000.

What is the status of this engagement?

We started working with them in July of last year. The app is finished. Since the app is something new for Apple as well, they are taking their time to review and approve it. A few small details have delayed the process, but we are doing those fixes now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We can’t do beta testing until it is approved, so we don’t have any feedback yet. We’ll be doing beta testing on it for 3 weeks once it is approved.

We have been testing it on our end. The bugs or situations that we’ve found have contributed to the delay. Because it is an augmented reality, there are some difficulties. It’s working well after a year and a half.

How did Flexsin perform from a project management standpoint?

They are good, but there’s definitely room for improvement. We communicate through email, phone, and conference calls.

What did you find most impressive about them?

They were able to work around the new augmented reality feature that they had never done before. Also, I’m impressed that they have been able to fix the bugs and create a good gaming experience.

Are there any areas they could improve?

They need more experience in 3D and gaming design as far as creating pop-ups and backgrounds; all of that was a little basic.

Do you have any advice for potential customers?

They could outsource projects that they don’t have experience in. In this case, the 3D design would be something they could outsource if they are not able to develop to the best of their abilities.

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