One-Stop comprehensive QA solutions

Fleek IT Solutions, your independent and unbiased QA partner in delivering a high-quality product at the most affordable cost that drives revenue and makes you more reliable and profitable. 

We offer cost-effective full-cycle test management and independent QA services by custom-tailored dedicated QA teams. Our dedicated teams work closely with project stakeholders, reports directly to the clients and ensure that our deliverable meets all quality standards.

 

One-Stop Comprehensive QA solutions: Whether it be a functional or non-functional testing, manual testing or automated testing, we give you all the services under one roof.

Dedicated Team: Our dedicated teams, equipped with all possible human and technical resources, takes ownership of the product and take care of your comprehensive independent software testing requirements.

Focused Workflow Approach: Our team is committed to improving the product by owning it and working closely with product managers and development teams to prioritize backlog & continuous integration.

Sprint-driven Testing: In Agile software development, working in short sprints—time limited iterative production cycles—allows testing to built in and on top of each other becoming a self-reinforced and approved set of software modules. Errors and bugs are discovered more quickly, and rapid testing accelerates time to minimum viable product.

Quick Turnaround: Our QA process results in quick turnaround assuring high performing products and faster time to markets to the stakeholders.

Cost Effective QA Solutions: Driven by a product-centric approach, our agile QA service offers an integrated test solution – reducing your time to market and operational costs, and providing a competitive advantage.

 
$5,000+
 
< $25 / hr
 
10 - 49
 Founded
2016
Show all +
Noida, India
headquarters

Portfolio

Key clients: 

Ignite.online, BerkeleyLights, Genesys, Digital Bureau, Practical Logix, OpenLM, Vrijwilligers vacaturebank, Jobrock

Digital Bureau – QA Services for multiple web and mobile apps Image

Digital Bureau – QA Services for multiple web and mobile apps

Providing quality and cost effective QA solutions and help them to automate the repeated QA tasks for web applications and mobile apps. 

Genesys – QA partner for social engagement platform Image

Genesys – QA partner for social engagement platform

We deal with manual and automation testing for their web apps, desktops apps, APIs along with load testing for various social media connectors.

Reviews

Sort by

Web & Mobile App Testing for Photography Agency

"As a company, they are excellent at coordination and communication."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

Fleek IT Solutions provided testing services for a photography agency. The team was responsible for performance, integration, functional testing on an ongoing basis, along with proper testing documentation.

The Reviewer
 
1-10 Employees
 
Delhi, India
Tanya Gupta
Co-founder, TakenIn
 
Verified
The Review
Feedback summary: 

The internal team is confident in the abilities of Fleek IT Solutions, leading to an ongoing engagement. The team communicates effectively with the client to ensure both teams are on the same page throughout the process. Fleek IT Solutions is knowledgeable and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

It’s a Photography agency and I’m working as a co-founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fleek IT Solutions?

We had a Desktop App and a web app for e-comm supply chain domain, for which we needed both manual and automation testing team.

What were your goals for this project?

Our development team has weekly releases for which we needed a dedicated testing team to do performance, integration, functional testing for us on an ongoing basis along with proper testing documentation.

SOLUTION

How did you select this vendor?

Web search

Describe the project in detail.

It is a multichannel retailing system which helps those sellers who have multiple points of sales like POS, eCommerce and Supply to vendors.

What was the team composition?

We had four testers along with a testing manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We never had any issues while working with the Fleek IT team. We could escape hiring and training time and cost and yet get the desired outcome in the most cost-effective way. We are now so confident about their services that we wouldn't think twice before seeking their help for future needs.

How effective was the workflow between your team and theirs?

They performed flawlessly from a communication standpoint. All communication were done on skype proactively without followups.

What did you find most impressive about this company?

As a company, they are excellent at coordination and communication. They keep their employees' knowledge up to date by arranging training on the latest technologies.

Are there any areas for improvement?

No

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA Testing for Software Dev Company

"The availability and turnaround time are very impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2018 - Ongoing
Project summary: 

Fleek IT Solutions provide QA testing and assistance for the software development company. They performed manual, automation, and load testing for the project. 

The Reviewer
 
11-50 Employees
 
Dallas, Texas
Josh Wriser
Director, WeWeby.com
 
Verified
The Review
Feedback summary: 

Fleek IT Solutions successfully developed the project and automated many test cases. They found more than six times the bugs than those discovered in previous processes. The workflow was smooth and effective. They were very communicative and available. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Director of a Software development company from last 8 years, based in Dallas, Texas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fleek IT Solutions?

There have been multiple projects. web-based, Mobile and desktop apps. Whenever we needed QA assistance, it was a home. We availed their services for various testing purposes manual, automation, performance and load testing to name a few.

What were your goals for this project?

For most of our projects, the goal was to quality check every aspect of the app functionality as per the requirement shared and beyond. Also to automate maximum scenarios to reduce the overall Time to Test.

SOLUTION

How did you select this vendor?

Referred by a business friend. Researched a bit, had a quick conversation with the team and found it most suitable for the services we were seeking. They are one of the top-rated Software QA service providers in India. We outsource all our testing work to Fleek IT Solutions.

Describe the project in detail.

We have a B2B relationship. have worked on the project from various domains like Healthcare, E-Comm, Marketplace apps, and ERP.

What was the team composition?

It depends on project needs. The numbers differed from 2-6 engineers based on skillset and duration of the work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They automated more than 65% of manual test cases to reduce testing turnaround time. Documented manual test cases covering 100% of the application. The number of bugs Fleek team found were almost like 600% of what users have found on production. In our last release to production, the actual user just reported 4 issues in our CRM System however fleek reported more than 300 bugs in a month of testing.

How effective was the workflow between your team and theirs?

It was very smooth and effective, the Fleek Team is proactive and responsive. You can reach them via emails, Skype, calls or WhatsApp. All team members are available like 24*7 to coordinate with us and ensure timely delivery.

What did you find most impressive about this company?

The availability and turnaround time are very impressive. Their knowledge with selenium, JMeter, python and testing frameworks. Their attention to detail and going beyond requirement to ensure quality check. They are perfect gatekeepers of quality.

Are there any areas for improvement?

They should market themselves more on various channels to grow in the space of software testing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing QA Tests for Various Web Applications

“Fleek IT Solutions are attentive, accountable, and available.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct 2017 - Ongoing
Project summary: 

Fleek IT Solutions provide testing services for a custom software company. The QA process includes testing for bugs, load time, functionality, and design.

The Reviewer
 
11 - 50 Employees
 
Los Angeles, California
CEO, Computer Software Company
 
Verified
The Review
Feedback summary: 

The testing allowed the third party clients to have confidence in the applications. Fleek IT Solutions establish a smooth workflow, communicating effectively to ensure a successful partnership. The team is dedicated and hard-working.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of a custom software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fleek IT Solutions?

We were looking for a partner for testing purposes.

SOLUTION

What was the scope of their involvement?

Fleek IT Solutions provided testing services, including QA testing for web applications. Their team tested everything about the application, including whether or not features were completed, bugs, load time, and design aspects.

What is the team composition?

We worked with two members of the Fleek IT Solutions team.

How did you come to work with Fleek IT Solutions?

I found Fleek IT Solutions on Upwork. After reading through some good reviews, we decided to work with them.

How much have you invested with them?

We have invested about $25,000.

What is the status of this engagement?

Our ongoing engagement with Fleek IT Solutions began in October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our third party clients really appreciate the QA testing because it allows them to be confident about the quality of the application. The apps have to have a minimal amount of bugs reported before it gets to the client.

How did Fleek IT Solutions perform from a project management standpoint?

The Fleek IT Solutions team is very responsive and always available. Our teams communicate over Slack.

What did you find most impressive about them?

Fleek IT Solutions are attentive, accountable, and available.

Are there any areas they could improve?

If they could do more testing for an end-user standpoint, we would appreciate that. I would appreciate it if they could test showstopper bugs that can block a user. Usually, this is done by the client, but it would be a plus.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA for SaaS Provider

"Fleek IT team's availability makes communication easy for us."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2016 - Ongoing
Project summary: 

Fleek IT Solutions conducted QA testing for a SaaS solution provider. The automated testing is integrated into daily emails, easily providing additional information.

The Reviewer
 
51-200 Employees
 
Amsterdam, Netherlands
Michel Brunekreef
Co-Founder, Jobrock
 
Verified
The Review
Feedback summary: 

Testing improved efficiency, decreasing the time it takes for products to get to market. Fleek IT Solutions interacts with their clients on a daily basis, and communicates with many offices globally, to make sure everything runs smoothly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Jobrock is a SaaS solution for the recruiting industry. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. Position: Co-Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fleek IT Solutions?

Fleek IT Solutions is hired as a QA partner to take care of all quality aspects of our products. They are providing Core testing services, test automation, performance testing and security testing services.

What were your goals for this project?

Our goal was to have our jobrock solution more robust and reliable. Every new feature is fully tested in all functional and non-functional aspects and with complete regression testing.

SOLUTION

How did you select this vendor?

We did a small project as an assignment with fleek IT Solutions. They impressed us with their quality services during this project. They implemented automated testing along with their manual testing in a very short period of time.

Describe the project in detail.

Jobrock has multiple products integrated into one solution. We were looking for a complete QA solution for our jobrock suite including functional testing, automated testing to reduce the manual efforts and increase time to the market.

What was the team composition?

We have 1 QA manager, 2 QA lead, 1 Automation architect, 2 senior automation engineers, 4 Senior QA engineers and 4 QA engineers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Fleek IT Solutions has great automation skills. As a result today we have happy customers because we can quickly make a release to the production environment, we have automated testing results in our emails every day. Overall all time to market has been increased by 60%.

How effective was the workflow between your team and theirs?

We have been working with them on daily basis. Communicating via skype, slack and over the email. We have globally distributed team in different timezone. Fleek IT team's availability makes communication easy for us.

What did you find most impressive about this company?

We are impressed with their QA skills, automation skills, communication and availability of the team members.

Are there any areas for improvement?

Maybe they should expand their team to devops services to complement their inhouse automation team.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA for SaaS-Based Volunteer Recruitment Platform

"Coordination with our globally distributed teams has been excellent."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2016 - Ongoing
Project summary: 

Fleek IT Solutions conducts QA and performance engineering on a SaaS-based volunteer recruitment platform. Other services include customer support and multi-language capability implementation.

The Reviewer
 
11-50 Employees
 
Amsterdam, Netherlands
Product Specialist, Volunteer Recruitment Platform
 
Verified
The Review
Feedback summary: 

Since launching the platform, Fleek IT Solutions has added a significant amount of users. The team maintained frequent communication and leveraged an Agile development approach. Their commitment to quality, coupled with their consistent availability, has made for a seamless partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

As a member of the core team of the vrijwilligersvacaturebank platform, I work on a daily base to improve the technical product which will support, facilitate and increase volunteer work in the Netherlands. The Vrijwilligers vacaturebank platform is a Netherlands’ SAAS based platform facilitating volunteering recruitment solutions, aims to connect volunteers, charities, foundations, voluntary organizations and volunteer centers in the most efficient way. Promoting volunteer work in Netherlands by offering a technology & platform to efficiently connect volunteers, charities, foundations, volunteer organizations. Platform facilitate a complete volunteering recruitment workflow to all registered organizations who are willing to hire volunteers. Platform also has a strong search engine for volunteers to search and filters volunteering jobs available in Netherlands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fleek IT Solutions?

Fleek IT team is engaged by Vrijwilligers vacaturebank as a partner for complete project management, business analysis and software testing services. Our experts are working closely on day to day basis with business stakeholder, distributed development teams and Vrijwilligers vacaturebank customers to provide support & maintenance services.

What were your goals for this project?

- VVB was expecting complete project management and working closely with our project team, creating project requirements. - Taking care of all Quality Assurance aspects of our platform. - Providing customer support on the platform.

SOLUTION

How did you select this vendor?

We started as a trial with one of the core team members of Fleek IT Solutions and after this we started working with the whole team.

Describe the project in detail.

The Vrijwilligers vacaturebank platform is a Netherlands’ SAAS based platform facilitating volunteering recruitment solutions, aims to connect volunteers, charities, foundations, voluntary organizations and volunteer centers in the most efficient way. Promoting volunteer work in Netherlands by offering a technology & platform to efficiently connect volunteers, charities, foundations, volunteer organizations. During this project the mail goal was to work closely together on requirement engeneering, QA, and customer support for the platform.

What was the team composition?

The team composition was: - Project manager - QA manager - Automation lead - QA lead - 5 QA engineers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Together with Fleek IT Solutions: - We launched the platform - Added multiple customers to the platform - Supported users for multiple customers - Performed performance engeenering to improve the platform during growth - Launching multi language for platform

How effective was the workflow between your team and theirs?

We have been together on day to day basis communicating via e-mail and skype and having regular stand-up calls. Also there have meen monthly evaluations and grooming sessions with the team members.

What did you find most impressive about this company?

- Regular communications - Delivery commitment - Availability of the team (especially as teams are in diferent time zones) - Quality (testing, requirement engeenering) - Coordination with our globally distributed teams has been excellent. - Cost effective

Are there any areas for improvement?

We're working on expanding our services and development. Therefore we would need more flexibility from the team of Fleek IT Solutions.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web and Mobile App Testing for Digital Services Firm

"Fleek IT Solutions has integrated seamlessly with our internal team’s day-to-day operations."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2016 - Ongoing
Project summary: 

Fleek IT Solutions provides ongoing testing services for a digital agency. They test and make enhancements on dozens of web properties, as well as test code for all mobile app releases.

The Reviewer
 
1-10 Employees
 
Denver, Colorado
Daniel Vazquez
Founder/Sr. Consultant, Digital Bureau
 
Verified
The Review
Feedback summary: 

Their work has received positive feedback from key internal and external stakeholders. Fleek IT Solutions keeps the project moving through constant communication, providing critical status updates throughout the engagement. The team’s high-quality deliverables are a hallmark of their work. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a founder and senior consultant at Digital Bureau. We offer an extensive range of digital services to meet the business needs and technical goals of the media, publishing, entertainment, and consumer industries. We partner with our clients to unleash their digital potential by focusing on delivering high-quality projects while improving the ability to grow and excel in their industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fleek IT Solutions?

We needed to hire an external resource to provide testing for all web and mobile app projects. This includes full website launches as well as ongoing product/feature enhancements.

What were your goals for this project?

We wanted to ensure a high level of quality while still delivering enhancements and updates in a timely fashion for our clients.

SOLUTION

How did you select this vendor?

We selected Fleek IT Solutions when we were first starting out as a consultancy. We started with a small project to test out their team and quality of work. After being convinced of their capabilities, we expanded the engagement to include all of our managed properties.

Describe the project in detail.

Fleek IT Solutions works on all of our releases. They're responsible for testing and making enhancements on at least 15 websites under our team's management. They test all new sites we launch as well. They’re also responsible for testing mobile apps for our clients. They test all code across browsers and platforms (e.g., Android and iOS) to ensure a high-quality experience and minimize any negative impact due to changes.

What was the team composition?

We normally communicate directly with Sandeep (Co-Founder, Fleek IT Solutions).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our clients’ trust in us is highly dependent on Fleek IT Solutions' review and testing of new features and enhancements. Clients trust our work and continually send new jobs our way based on our performance and Fleek IT Solutions' support. They’re a critical part of our team.

How effective was the workflow between your team and theirs?

Fleek IT Solutions has integrated seamlessly with our internal team’s day-to-day operations. New code updates and results are sent back and forth via Jira. Though we primarily interact with Sandeep, we trust that quality testing is being performed by the rest of their team.

What did you find most impressive about this company?

Their team is able to test our work and improve our clients’ product with minimal requirements. Fleek IT Solutions is agile and efficient when testing updates involving complex user flows.

Are there any areas for improvement?

No, there’s nothing I would call out.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Quality Assurance for Recruitment SaaS Solution

"Fleek IT's services are vital to our process."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2016 - Ongoing
Project summary: 

Fleek IT provides QA support for various client projects involving recruitment software.

The Reviewer
 
2-10 Employees
 
Netherlands
Rob Boersma
Director, Ignite.online
 
Verified
The Review
Feedback summary: 

Fleek IT provides reliable, high-quality QA support that's crucial to the company's ability to meet client needs. In addition to the quality of their work, they're also responsive, committed, and flexible. They've come to know the company's products very well over the years. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of Ignite.online, an enterprise SaaS software solutions provider for the recruitment market. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fleek IT Solutions?

We needed to control the quality of our work as we produced software solutions for clients, so we reached out to Fleek IT for business analysis and QA support.

SOLUTION

What was the scope of their involvement?

Fleek IT provides QA support, checking code before we deliver software recruitment solutions to our clients. 

What is the team composition? 

We work directly with the co-founder and a technical lead.

How did you come to work with Fleek IT Solutions?

I found them on Upwork several years ago.

How much have you invested with them?

We spend about €16,000 (about $18,000 USD) per month at the moment, so we've invested around €500,000 (about $567,000 USD) in total. 

What is the status of this engagement?

We've been working together since August 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fleek IT's services are vital to our process. They ensure our products are in good shape and detect any problems in advance of our clients receiving them. 

How did Fleek IT Solutions perform from a project management standpoint?

They're very responsive and committed, staying in touch with us daily. Whenever a product is going live, they make themselves available during the time zone in order to meet our clients' needs. 

What did you find most impressive about them?

Their commitment and high level of understanding of what we do is very valuable. Compared to others we work with, that really stands out about them. 

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

In order to reach the same level of trust we have with their team, it's important to invest the time in helping their teams understand the problem and invite them to have discussions with key people within the company. 

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Performance & System Testing for Tech Company

"Their testing expertise and strong processes impressed me."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2019 - Ongoing
Project summary: 

Fleek IT Solutions provided integration, system, and load testing for a variety of applications, including web, iOS, and Android solutions.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Manish Mohanty
Founder, wheredouwannago.com
 
Verified
The Review
Feedback summary: 

The team worked quickly, thoroughly, and carefully, conducting testing that ensured that applications run well and can handle the user load. They maintained daily communication with clear goals and deliverables throughout to ensure the work stayed on track.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of wheredouwannago.com, which produces Census Smart Counters.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fleek IT Solutions?

We needed to perform integration, system, and load testing of our suite of applications, which included web, iOS, and Apple apps.

What were your goals for this project?

To ensure the applications perform reliably and to understand their load limits.

SOLUTION

How did you select this vendor?

We went through a four-step process. We began with an online search, did an analysis of reviews and ratings from past customers of this vendor, conducted interviews with the testing teams, and finally, ran a pilot project.

Describe the project in detail.

The project ran in a few phases to allow clear deliverables and a goal for each phase. The first phase was to test the web app to ensure that it worked as per the requirements, then moving onto the iOS and Android apps. Finally, they load tested the system with a mix of customers from the web, iOS, and Android apps.

What was the team composition?

They had a small team, including a project manager and a system tester with additional resources added depending on the phase. That included a load/performance testers and mobile app testers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve been very satisfied with the results. Our end users are pleased with the product, implying the testing was thorough and diligent. We got some great readings on our load test that allowed us to design our AWS Elastic Block Store strategy.

How effective was the workflow between your team and theirs?

We had daily touch points to review results and discuss any challenges which kept us on point and allowed us to quickly execute for timely resolutions.

What did you find most impressive about this company?

Their testing expertise and strong processes impressed me.

Are there any areas for improvement?

Not in this current project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA Testing for Biotechnology Instruments Company

"The team’s staff augmentation has reduced the number of testing days by 30%."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

Fleek IT Solutions does QA testing for an application with data analysis software. They supplement in-house software resources. Services have included regression, feature-level, and simulator-based testing.

The Reviewer
 
51-200 Employees
 
Emeryville, California
Darshan Thaker
Senior Systems Architect, Berkeley Lights
 
Verified
The Review
Feedback summary: 

The team has increased efficiency and resolved complex bugs within tight timelines. Fleek IT Solutions provides responsive service. They leverage their expertise to understand the technology and approach problem-solving in a collaborative manner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the associate director of software engineering at Berkeley Lights, a biotech startup. We sell instruments to Big Pharma and clients in the synthetic biology market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fleek IT Solutions?

We needed to increase our software testing capacity, but the lengthy in-house hiring process conflicted with our quarterly release schedule. We outsourced QA testing to Fleek IT Solutions.

SOLUTION

What was the scope of their involvement?

First, we helped Fleek IT Solutions create the initial set of 10–20 test cases for our data analysis software. The team then learned about the application before commencing and taking responsibility for testing. Services have included regression testing and feature-level testing. Currently, the team is doing simulator-based testing for an instrument that is too large to ship.

What is the team composition?

We initially worked with the founder but now interact with the project lead. The team has scaled over time and currently includes three QA testers.

How did you come to work with Fleek IT Solutions?

I did an online search for smaller vendors. My team gave a test problem to two other agencies before selecting Fleek IT Solutions.

How much have you invested with them?

We’ve spent $35,000.

What is the status of this engagement?

We started working together in September 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team’s staff augmentation has reduced the number of testing days by 30%. We also measure success by the number of bugs our software team finds compared to external partners.

How did Fleek IT Solutions perform from a project management standpoint?

The team is very responsive. We interact four times per week, which includes two one-hour deep-dive standup meetings with the software team and two calls with the project lead.  

What did you find most impressive about them?

They had a deep understanding of the application. The team tried different use cases and came back with smart questions. When a rare bug issue arose, Fleek IT Solutions replicated the problem and resolved in about a day using only a minimal description from our team. That timeframe was shorter than normal for our in-house software team.

Are there any areas they could improve?

Software testing is Fleek IT Solutions’ core strength. However, they may need help to expand into DevOps and execute that service quickly.

Do you have any advice for potential customers?

Clients need to ensure that Fleek IT Solutions understands the product and has the confidence to work on it independently. For a time, we spoke w with the team for at least two hours each day. The time zone difference made that challenging, but it was worth it in the long-term because the practice yielded positive results.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    The team has met most of my expectations. I would have given 5-stars if they had exceeded my expectations.
  • 5.0 NPS
    Willing to refer

Web App Testing for IT Infrastructure Company

"They were proactive, coordinating with multiple developers and few managers from our end smoothly."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Dec. 2018 - Ongoing
Project summary: 

Fleek IT Solutions provided testing services for an IT infrastructure company. The team evaluated a web application from a user perspective.

The Reviewer
 
1-10 Employees
 
Noida , India
Vinod Kumar
Co-Founder, Development Molecule
 
Verified
The Review
Feedback summary: 

The testing resulted in increased application stability, meeting the requirements of the internal team. Fleek IT Solutions communicates and collaborates effectively. The team is attentive, hard-working, and tenacious.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of an IT Infrastructure company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fleek IT Solutions?

We hire them for Testing Services for our applications.

What were your goals for this project?

We wanted some experts to evaluate the application and find the problem from every perspective before the user finds it.

SOLUTION

How did you select this vendor?

We found them online.

Describe the project in detail.

Web application with which provides market-related insights to its users.

What was the team composition?

8 Software Testing Experts

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Meaning full test cases, well-informed bug reports. Overall we are happy the way they helped us improve our application stability.

How effective was the workflow between your team and theirs?

It was great. They got good communication skills.

What did you find most impressive about this company?

They were proactive, coordinating with multiple developers and few managers from our end smoothly.

Are there any areas for improvement?

I don’t think so.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer