Web Development
Less than $10,000
Jan. - Mar. 2020

4.0

Quality: 4.0

Schedule: 5.0

Cost: 3.0

Willing to Refer: 5.0

“They did excellent work and met the timelines successfully.”

Dec 6, 2022

Owner & Managing Director, Web Services Company

Anonymous

Other industries
Australia
Phone Interview
Verified

Flatworld Solutions provided web development and support services for a web services provider. They helped with end-client projects, working on small coding jobs to repair the functionality of some websites.

Internal and external stakeholders were satisfied with Flatworld Solutions’ quality work and performance. The end clients were happy with the results, and the websites continued to function as expected. Overall, the team delivered on time and communicated effectively through email and Skype.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing director of a web services provider. We manage website hosting and provide website design services. We’re a Microsoft partner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flatworld Solutions?

We needed someone to work on some clients’ websites.

SOLUTION

What was the scope of their involvement?

Flatworld Solutions worked on small coding jobs to repair the functionality of the websites.

What is the team composition?

We worked with 2–3 team members.

How did you come to work with Flatworld Solutions?

I found them online.

How much have you invested with them?

We spent less than $5,000.

What is the status of this engagement?

We started working with them in January 2020, and the project ended in March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results were good overall. The clients were happy, and their websites continued to function as expected.

How did Flatworld Solutions perform from a project management standpoint?

The project management and communication were good. They met deadlines and were responsive. We communicated through email and Skype.

What did you find most impressive about them?

They did excellent work and met the timelines successfully.

Are there any areas they could improve?

Their pricing could be better. We ended up using another service provider because the difference between the US and Australian dollars can be quite high.

Do you have any advice for potential customers?

Have a good idea of what you want from the project outcome so you can guide the project managers toward a solution.

RATINGS

4.0

"We had a good experience."

Flatworld Solutions

ISO certified global company with 18000+ customers

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