What evidence can you share that demonstrates the impact of the engagement?
They’ve had an impact on our time to market, and on our ability to be responsive to customers’ needs. These are critical aspects for us and have allowed us to produce high-quality products in a rapid timeframe.
One of the successes we’ve had was to do with a manufacturing company we have as a client. Flatlogic worked with their team to provide all the AI and UI work, and we were able to deliver it in about six months.
How did Flatlogic perform from a project management standpoint?
They’re responsive and adjusted to the one-hour time difference to provide a nice overlap with our local team. We have daily engagements around the progress and use fairly standard tools, including a repository. The communication is active and timely, allowing us to get things done.
They’re very disciplined, in terms of maintaining the code repository and making sure people properly check in and out. We have meetings and code reviews, and we’re comfortable having their lead developer in charge of those, working with our team.
What did you find most impressive about them?
They’re very talented on the technical side. As we’ve grown the team, we’ve had fairly specific needs, for which they were able to source the right talent. Secondly, they interact very well with our team. We treat them almost as employees, unlike with some other overseas partners. With their talent, understanding, and interaction with our team—the engagement and communication are really impressive.
Are there any areas they could improve?
We’ve been happy working with them, so I can’t think of anything. They’ve always been extremely responsive and have provided us with the level of expertise and talent we need.
Do you have any advice for future clients of theirs?
Make sure that the requirements and scope are well-understood. As we’ve onboarded people to get work done, we found that the more defined the initial scope, the better. There’s discipline around following best practices, and that’s allowed us to understand what Flatlogic was good at, and how we could expand their role. As with anything, it took them a while to understand our business and what the relationship should be.