What evidence can you share that demonstrates the impact of the engagement?
Flatlogic met all requirements in developing the updated website and mobile app, which has launched on app stores. Flatlogic’s work on the app garnered praise from our employees; despite a lack of updates from our side for a year and a half, their app still works well, which speaks to its quality.
How did Flatlogic perform from a project management standpoint?
They communicated effectively from start to finish. Philip offered to join the development process at key deadlines, which I appreciated. We had regular phone calls to keep up-to-date on progress and could reach out easily whenever a problem arose. We preferred to call instead use chat programs like Slack. I had direct lines to developers and didn’t have to rely on a point of contact to relay instructions, which was important to me.
What did you find most impressive about them?
Are there any areas they could improve?
We had some misunderstandings in the beginning. Our team did not make specific functionalities and the ideas behind them as clear as we could. As a result, the developer implemented it incorrectly. However, we resolved with clearer communication going forward. We’re overall highly satisfied with their work.
Do you have any advice for future clients of theirs?
Have a long set-up call with their team; make sure all questions are answered before starting development.