We turn regular fish into rockstars!

We are an award-winning creative studio, based in London, specialising in design, motion, web and social.

Our phenomenal team have completed work for: Nike, Google, WWF, Red Bull, King, Adidas, Riot Games, Penguin Books, NHS

We're a team of creatives that love nothing more than creating incredible stories. We specialise in branding, animation and web design; uniquely combining our skills to produce magical digital experiences. 

We don't do 'boring'. We pride ourselves on turning even the dullest subjects into must-see material.

 
$25,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2014
Show all +
London, United Kingdom
headquarters
  • Unit 4, Bittacy Business Centre, Bittacy Hill, Mill Hill East, London NW7 1BA
    London, LND NW7 1BA
    United Kingdom

Portfolio

Key clients: 

Google, WWF, Red Bull, King, Adidas, Riot Games, Penguin Books, NHS, ESPN, Louise Pentland, The NH Hotel Group, Kogan Page, United Biscuits

The Insurance Experiments Image

The Insurance Experiments

The Association of British Insurers wanted a unique online campaign that wasn't just another traditional, bland and boring corporate insurance project. 

The campaign needed to target people that had no interest in insurance, and had to be tricked into learning about it! Given that we would be competing for attention with comedy cat videos and lists of 59-things you never knew about avocado, we needed to create a hook

that wouldn't let go.

We dreamed up 'The Insurance Experiments', a crack team of insurance experts, willing to blow things up in the name of science.

We created a dynamic and interactive website, featuring an array of short and punchy animations illustrating individual points of insurance. To keep our audience interested, we pulled out all the stops. The scientists get their hands' on radioactive 'science' goo, meteor simulators, time-travelling cars and a whole host of other curious testing equipment.

The simple, silly, and often clumsy situations encouraged the audience into wanting to watch more and more (and learning as they did!). 

The project was hugely well-received, and we were later commissioned to create more wacky experiments to expand upon the project.

The Insurance Experiments Image

The Insurance Experiments

The Association of British Insurers wanted a unique online campaign that wasn't just another traditional, bland and boring corporate insurance project. 

The campaign needed to target people that had no interest in insurance, and had to be tricked into learning about it! Given that we would be competing for attention with comedy cat videos and lists of 59-things you never knew about avocado, we needed to create a hook

that wouldn't let go.

We dreamed up 'The Insurance Experiments', a crack team of insurance experts, willing to blow things up in the name of science.

We created a dynamic and interactive website, featuring an array of short and punchy animations illustrating individual points of insurance. To keep our audience interested, we pulled out all the stops. The scientists get their hands' on radioactive 'science' goo, meteor simulators, time-travelling cars and a whole host of other curious testing equipment.

The simple, silly, and often clumsy situations encouraged the audience into wanting to watch more and more (and learning as they did!). 

The project was hugely well-received, and we were later commissioned to create more wacky experiments to expand upon the project.

Adidas x Star Wars Image

Adidas x Star Wars

Taking a walk on the dark side with Adidas Originals’ collaboration, the athletic brand has partnered up with Star Wars for its limited edition merchandise.

The challenge was to create a series of unique custom digital illustrations paying homage to the film for use across print media and Adidas' exclusive apparel merchandise.

The stylised illustration showcases a mixture of basic shapes, geometric patterns and

intricate line art that form suggestive Adidas inspired elements combined within the details of the popular and iconic Star Wars' character and objects.

Featured in this series are; The Galactic Empire's Stormtrooper, AT-AT Walker, Boba Fett and the Millenium Falcon.

Cats & Dogs — The Weather App Image

Cats & Dogs — The Weather App

FEATURED in App Store's "4 New Apps We Love" and "Apps & Games We Love This Month!"

Cats & Dogs is an in-house passion project that created a unique pawsome experience — mixing routine weather checking with virtual pets in the most enjoyable way that barks joy! 

At the outset, users choose their favourite furry companion — a playful pup or a cute kitty — select your local weather, as powered by Dark Sky,

and then the fun begins.

You don't just get the precise and accurate weather forecast information, it’s also now your job to take care of your cuddly pet by dressing them up in the silliest, cutest and trendiest outfits!

Beautifully designed and super simple to use — with animated weather backgrounds and fun graphics— Cats & Dogs is the best-looking weather app around!

Cats & Dogs — The Weather App Image

Cats & Dogs — The Weather App

FEATURED in App Store's "4 New Apps We Love" and "Apps & Games We Love This Month!"

Cats & Dogs is an in-house passion project that created a unique pawsome experience — mixing routine weather checking with virtual pets in the most enjoyable way that barks joy! 

At the outset, users choose their favourite furry companion — a playful pup or a cute kitty — select your local weather, as powered by Dark Sky,

and then the fun begins.

You don't just get the precise and accurate weather forecast information, it’s also now your job to take care of your cuddly pet by dressing them up in the silliest, cutest and trendiest outfits!

Beautifully designed and super simple to use — with animated weather backgrounds and fun graphics— Cats & Dogs is the best-looking weather app around!

Cats & Dogs — The Weather App Image

Cats & Dogs — The Weather App

FEATURED in App Store's "4 New Apps We Love" and "Apps & Games We Love This Month!"

Cats & Dogs is an in-house passion project that created a unique pawsome experience — mixing routine weather checking with virtual pets in the most enjoyable way that barks joy! 

At the outset, users choose their favourite furry companion — a playful pup or a cute kitty — select your local weather, as powered by Dark Sky,

and then the fun begins.

You don't just get the precise and accurate weather forecast information, it’s also now your job to take care of your cuddly pet by dressing them up in the silliest, cutest and trendiest outfits!

Beautifully designed and super simple to use — with animated weather backgrounds and fun graphics— Cats & Dogs is the best-looking weather app around!

XOCOLA Organic Chocolate Image

XOCOLA Organic Chocolate

Born from the desire to create the simplest and purest “bean–to–bar” confectionery, Xocola is one of only a handful of micro-batch makers of premium and fair trade chocolates.

The challenge was to design an identity that visually encapsulated the essence of the brand and product that positions them in a premium space by utilizing a strong, simple, clean, tasteful and well-thought out design that maintained a healthy

balance of functionality, versatility and visual impact.

The decision early on was to use a clean, simple and pretty straightforward serif wordmark as the pointy termination of the serif hints at the sharp edges of the chocolate bar while a bold yellow is used as an accent colour, lending a bright contrast to the deep-brown chocolate bar, adding a playful pop of colour to the black and white design.

The stylised illustration takes its cue from the shape of the cacao fruit and its leaves; keeping it organic than geometric with fluid lines for a softer impression when combined with the yellow "splatter" that takes its cue from the irregular shapes of the broken cacao nibs and shards.

The result is a strong, bold, and modern brand that will easily catch your eye.

XOCOLA Organic Chocolate Image

XOCOLA Organic Chocolate

Born from the desire to create the simplest and purest “bean–to–bar” confectionery, Xocola is one of only a handful of micro-batch makers of premium and fair trade chocolates.

The challenge was to design an identity that visually encapsulated the essence of the brand and product that positions them in a premium space by utilizing a strong, simple, clean, tasteful and well-thought out design that maintained a healthy

balance of functionality, versatility and visual impact.

The decision early on was to use a clean, simple and pretty straightforward serif wordmark as the pointy termination of the serif hints at the sharp edges of the chocolate bar while a bold yellow is used as an accent colour, lending a bright contrast to the deep-brown chocolate bar, adding a playful pop of colour to the black and white design.

The stylised illustration takes its cue from the shape of the cacao fruit and its leaves; keeping it organic than geometric with fluid lines for a softer impression when combined with the yellow "splatter" that takes its cue from the irregular shapes of the broken cacao nibs and shards.

The result is a strong, bold, and modern brand that will easily catch your eye.

POCMO Image

POCMO

Pocmo is a syllabic abbreviation of “Pocket” and “Money”.

It is an online lender dedicated to providing fair and clear short-term cash loans throughout London. Offering fast loans and same day loans in responsible and transparent manner.

We were tasked to create the whole brand from scratch — from the naming, illustrations and to the collaterals.

The Tea Circle Image

The Tea Circle

The Tea Circle is a unique way of creating personalized bespoke tea blends. Using their custom online 'Tea Creator', you can select from a vast selection of the finest ingredients — from teas, fruits, flowers, nuts and spices to create the exact blend of ingredients you wish to drink. The customer can name it their favourite title and the tea is then sent in a beautiful, bespoke gift box featuring a unique Tea Circle on top,

making it a perfect, personal gift for loved ones.

The challenge was to create an aesthetically pleasing identity that reflects the brand's quality and bespoke concept that helps realise the brand and bring the game-changing product to the market.

Since The Tea Circle aims to be different among other tea brands, the approach was centred on a strong, clean and modern look, focusing on personalisation with a sophisticated design, the identity system is colourful and vibrant, clean and not busy.

We developed branding, packaging, marketing and an e-commerce website. From the get-go, we wanted to create a lifestyle brand, a tea range that grabbed attention by itself. We chose to create a series colour palette across the range as well as different packaging for the sizes.

The Tea Circle Image

The Tea Circle

The Tea Circle is a unique way of creating personalized bespoke tea blends. Using their custom online 'Tea Creator', you can select from a vast selection of the finest ingredients — from teas, fruits, flowers, nuts and spices to create the exact blend of ingredients you wish to drink. The customer can name it their favourite title and the tea is then sent in a beautiful, bespoke gift box featuring a unique Tea Circle on top,

making it a perfect, personal gift for loved ones.

The challenge was to create an aesthetically pleasing identity that reflects the brand's quality and bespoke concept that helps realise the brand and bring the game-changing product to the market.

Since The Tea Circle aims to be different among other tea brands, the approach was centred on a strong, clean and modern look, focusing on personalisation with a sophisticated design, the identity system is colourful and vibrant, clean and not busy.

We developed branding, packaging, marketing and an e-commerce website. From the get-go, we wanted to create a lifestyle brand, a tea range that grabbed attention by itself. We chose to create a series colour palette across the range as well as different packaging for the sizes.

Gelato Americano Image

Gelato Americano

Gelato Americano is a London based ice cream start-up striving to offer the Italian gelato quality with the indulgence of American ice cream. 

Looking to launch its brand to a number of supermarkets by summer 2020, Gelato Americano wants to create a solid branding identity represented through packaging, logo and website design. 

Targeting supermarkets such as Whole Food, Ocado or Waitrose and appealing to final

customers through the brand personality and packaging was the main goal of the project. 

 

The Bellevue Residences Image

The Bellevue Residences

The challenge called for an encompassing logo that would stretch across sub-logos for different facilities of the tower to retain consistency and to give a visual voice to the name and create a brand as a signature expression — an identity that would show the brand's timeless personality, arriving at something that is simple and elegant and would reflect luxury.

The serif typeface was chosen for the logotype for its easy

readability, it is classic but not old fashioned or ponderous. Playing on an "all-under-one-roof" theme and to answer the challenge of the brief, the sub-logos form clever, simple icons that depict the different amenities, derived from cropping and rotating the letter "B" of the main logo.

We carried out a warm, earthy and contemporary aesthetic throughout the brand by using soft muted earth tones, and a subdued gold and brass colour scheme to help convey a refined, luxurious quality without appearing excessive.

The result is a strong, modern brand that breathes quiet luxury with authority and style.

The Bellevue Residences Image

The Bellevue Residences

The challenge called for an encompassing logo that would stretch across sub-logos for different facilities of the tower to retain consistency and to give a visual voice to the name and create a brand as a signature expression — an identity that would show the brand's timeless personality, arriving at something that is simple and elegant and would reflect luxury.

The serif typeface was chosen for the logotype for its easy

readability, it is classic but not old fashioned or ponderous. Playing on an "all-under-one-roof" theme and to answer the challenge of the brief, the sub-logos form clever, simple icons that depict the different amenities, derived from cropping and rotating the letter "B" of the main logo.

We carried out a warm, earthy and contemporary aesthetic throughout the brand by using soft muted earth tones, and a subdued gold and brass colour scheme to help convey a refined, luxurious quality without appearing excessive.

The result is a strong, modern brand that breathes quiet luxury with authority and style.

Louise Pentland Image

Louise Pentland

Louise Pentland is a British Fashion and Beauty Vlogger, Blogger, Youtuber, Internet personality and Author. She is best known to her fans and viewers on YouTube as “Sprinkle of Glitter” or "Sprinkle of Chatter" with her channel having over 2.5 million subscribers.

Bradford Comico Image

Bradford Comico

Bradford Comico is a multi-genre entertainment convention held annually in conjunction with the Bradford Literature Festival. 

The challenge was to create a complete brand identity system that was aesthetically exciting. 

The logo design had to be versatile in many uses, well-thought out to be able to work with various colour combinations as well as various patterns which easily helps to expand the brand system,

if required. It should convey the energy and enthusiasm of the event while still showcasing the pop-culture influence throughout the identity.

Speech bubbles, used most commonly in comic books and manga, are used as the logo frame. Because they connote communication, they perfectly convey what a convention is — a social gathering of like-minded individuals to discuss thoughts, voice opinions and express ideas.

Patterns representing the 3 aspects of the event are used interchangeably. A "Halftone" pattern for vintage and pop (superheroes and comic books), "Sunburst" pattern for the "Land-of the Rising Sun" (Asian pop-culture) and a "Cloud Explosion" pattern (dark concept and themed graphic novels).

Coupling everything with a loud and bright colour scheme, the result is a brand that's adaptive, versatile and exciting

Bradford Come-on Image

Bradford Come-on

Bradford Comico is a multi-genre entertainment convention held annually in conjunction with the Bradford Literature Festival.

The challenge was to create a complete brand identity system that was aesthetically exciting. 

The logo design had to be versatile in many uses, well-thought out to be able to work with various colour combinations as well as various patterns which easily helps to expand the brand system, if

required. It should convey the energy and enthusiasm of the event while still showcasing the pop-culture influence throughout the identity.

Speech bubbles, used most commonly in comic books and manga, are used as the logo frame. Because they connote communication, they perfectly convey what a convention is — a social gathering of like-minded individuals to discuss thoughts, voice opinions and express ideas.

Patterns representing the 3 aspects of the event are used interchangeably. A "Halftone" pattern for vintage and pop (superheroes and comic books), "Sunburst" pattern for the "Land-of the Rising Sun" (Asian pop-culture) and a "Cloud Explosion" pattern (dark concept and themed graphic novels).

Coupling everything with a loud and bright colour scheme, the result is a brand that's adaptive, versatile and exciting

Reviews

Sort by

Web Design & Animation for Trade Association Group

“Just in terms of pure concepts and content creation, they were fantastic.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

Fishfinger Creative Agency provides graphic design for a trade association group. Their team created 15–20-second digital animations for a campaign as well as designed a website from scratch.

The Reviewer
 
51-200 employees
 
London, United Kingdom
Anthony Wright
Project Manager, Trade Association Group
 
Verified
The Review
Feedback summary: 

The animations have been well-received and reached all the goals of the campaign. Fishfinger Creative Agency always meets deadlines and stays within budget limits. Their team excelled in both the ideation and execution phases. Innovation and creativity are hallmarks of their high-quality work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m now a project manager of a trade association group. However, during this engagement, I was the head of communications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fishfinger Creative Agency?

We wanted to create a campaign that’d communicate some simple messages about the way insurance works to a general audience. Our team wanted to create some engaging digital content that looked and felt different from what had gone before it. Consequently, we engaged Fishfinger in order to create that content.

SOLUTION

What was the scope of their involvement?

Fishfinger created a new website and a set of 15–20-second digital animations using creative concepts to communicate things like home insurance, motor insurance, and travel insurance.

We gave Fishfinger a lot of creative freedom, and they created the concepts. They came up with the idea we eventually chose. The animations were created to live on the website, and we also share them on social media. Fishfinger was responsible for creating and hosting the content, in addition to making sure the content was right.

Our team helped with the accuracy and wording of the animations because obviously, their understanding of our industry isn’t as strong as ours. However, all the creative elements of it were theirs, and we worked collaboratively on it.

They also created a website from scratch and it was separate from our existing one. It goes alongside our website; however, we wanted a completely different look and feel for this campaign. Our corporate-looking website wasn’t the right fit for the objectives we wanted to achieve.

What is the team composition?

We worked with two people regularly, and they brought in others when needed. Richard (Director) was the main point of contact for me and he even came and saw us in-person. He’s an engaging guy.

How did you come to work with Fishfinger Creative Agency?

I don’t remember exactly how we found Fishfinger, but it might’ve been one of my team members who discovered them. We were talking to various agencies, and they were the ones that came in and impressed us the most.

How much have you invested in them?

We’ve spent about £200,000 (approximately $247,000 USD) in total, but not all of that money went to Fishfinger because we had a buying agency as well.

What is the status of this engagement?

Our engagement started around January 2017 and is ongoing. However, relations are currently more ad-hoc than systematic. The work is based on when we have the capacity to think about it and the resources to pay.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

An analysis of the social media campaign found that it really resonated with individuals between the ages of 18–45. We got a good reach and hit all of our targets for the campaign. What’s more, we also received positive feedback from our members as well as from regulators, MPs, and so on. The positive feedback wasn’t just from the hard evaluation and metrics, but we also received it from stakeholders.

We initially wanted to test it with all demographics to see how it went down, and then later we targeted towards that group. It was an important group for us to reach. Just with the way we ran the campaign, we didn’t have an initial age demographic and we learned as we went along.

How did Fishfinger Creative Agency perform from a project management standpoint?

Fishfinger delivered things on time and was very clear in the way they both pitched and priced the idea. Also, they stuck to the budget we agreed upon. We have no complaints at all.

What did you find most impressive about them?

The thing that most impressed me was their creativity. Fishfinger created an idea that was innovative and something we wouldn’t have thought of; and then they executed it really well. Just in terms of pure concepts and content creation, they were fantastic.

Are there any areas they could improve?

I wouldn’t consider this criticism at all because it isn’t really what they do but a vital part of campaigns is how the content reaches the audiences. This isn’t something that Fishfinger has an offering in because it’s not their technical expertise. What they did for us was more focused on the creative aspects of the campaign. They were good at juicing the ideas, and it was our role to then work out how to get those ideas in front of people.

Do you have any advice for potential customers?

My advice would be to go to them if you want something creative and unusual. Don’t go to them if you want some humdrum corporate job. They’re great at doing things that’ll surprise you.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Visual Identity for Urban Transportation Product Developer

"At every stage, their team went above and beyond what was expected of them to create really high-quality design work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - May 2020
Project summary: 

Fishfinger Creative developed a new visual identity for a transportation products startup. Key deliverables included a new logo, extended color palette, typography selection, and set brand guidelines.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Dominic Cotton
Founder & CMO, Cyclo Technology
 
Verified
The Review
Feedback summary: 

While the new brand has yet to launch, early viewers have responded favorably to the look. Fishfinger Creative performed so well that they secured additional design work on the company's website. They were amenable to client input and delivered excellent results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I have the co-founder of Cyclo Technology. We are a start-up developing products that make sustainable urban transport simpler and safer for everyone. Our launch product is a 'packable' helmet for users of bikes, e-bikes and e-scooters which is made from recycled ocean plastic.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fishfinger Creative Agency?

We asked Fishfinger to develop an entirely new visual identity for our company. We needed a full set of assets and brand guidelines.

What were your goals for this project?

To have a brand 'look and feel' for business and the products we develop.

SOLUTION

How did you select this vendor?

We wrote a brief and shared it with four different creative agencies. Fishfinger's response to this was the most compelling and priced very competitively.

Describe the scope of their work in detail.

The headlines deliverable for the visual ID work:

  • Re-work/overhaul our logo
  • Confirm an extended colour palette
  • Review and confirm our typography/font
  • Create a series of other graphical assets
  • Confirm a final set of brand guidelines

We also asked Fishfinger to quote for additional website and packaging design work that we hope to carry out later this year.

What was the team composition?

Across the project we worked with Richard S. (founder and MD), John W. (Head Designer) and Kimmy L. (Designer). All were excellent to work with and kept us informed of progress and developments throughout.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have an entirely new brand that we are very happy with. This hasn't yet been rolled out publicly. However everyone has seen it so far (our board and several potential investors) have been hugely complimentary.

How effective was the workflow between your team and theirs?

This worked very well. A blend of email and phone calls worked well. Their team was always clear about how best to get clear, workable feedback from us that could be put into action. We also know how many rounds of feedback we have for each phase of the project.

What did you find most impressive about this company?

At every stage, their team went above and beyond what was expected of them to create really high-quality design work. This means we now have a brand identity that matches our ambitions and will enable our business to grow.

Are there any areas for improvement?

It is hard to fault the team. We got excellent results and really good value for money.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design, Branding & Packaging for Food Manufacturing Co.

"When we want answers, we want them now, and Fishfinger is quite reactive to that."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2018 - Ongoing
Project summary: 

Fishfinger built a B2B website and provided packaging redesign, branding, and SEO for a food manufacturer. The goal was to attract B2B clients while more accurately reflecting the client’s brand.

The Reviewer
 
11-50 employees
 
London, United Kingdom
Rory Brown
Finance Executive, Delphi Food Products Limited
 
Verified
The Review
Feedback summary: 

The client saw their sales volume rise by 20%–30% year over year, leading to continued work with Fishfinger. The team offers innovative, original ideas and meets their deadlines. Constant communication and quick responses make for smooth collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the finance director of Delphi Food Products, a food manufacturer. We make dips, salads, olives, and tapas products and distribute them throughout the EMEA region. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fishfinger Creative Agency?

Our packaging at the time didn’t reflect the brand values of our business. We needed to modernize the brand while reflecting our family business nature. We also wanted to create a website or digital platform that tied with our brand and that we could use as an effective B2B marketing tool.

SOLUTION

What was the scope of their involvement?

It was a 360-degree offering, including branding, packaging, and a digital platform. Fishfinger completely scrapped the old website and built a brand-new one. As far as our budget extended, it included digital marketing. For us, it was mainly SEO, focused on Google searches. We’re a B2B business, so we generally don’t go directly to the customer. Our marketing was more restricted on that side. 

We gave Fishfinger a fair amount of leeway on the creative process. We set objectives as to what we wanted the brand and our website to reflect, and we also set up budgetary limitations. We had initial brainstorming sessions with Fishfinger, whereby we tackled all the objectives we wanted to meet in this process. There was a fair amount of back-and-forth until we settled on a strategy and brand strategy that we were happy with.

What is the team composition?

There were three people from Fishfinger working on our project. Most of the people inside our organization were engaged at a certain level.

How much have you invested with them?

The project was about £30,000–£35,000 (approximately $37,000–$43,000 USD).

What is the status of this engagement?

I believe the project started in December 2018. The website was already done by January or February 2019, and most of the packaging designs arrived in March the same year. We went live with the new packaging around May 2019. We’ve been working with Fishfinger on an ongoing basis since then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are seeing a year-on-year uplift in sales volume of 20%–30%. I’m imagining that the branding has contributed a fair amount to that. 

We weren’t necessarily concerned over website visits and whether they convert into more sales. It was important to have a strong, robust website because the initial communication with supermarket buyers and other businesses would be through the website. Having a very good B2B-geared website has helped with engagement.

We’re pleased with the look of the site. It was quite a change to what we were doing initially. I think that everyone’s pleased with the branding as well. We’re constantly doing work on it, and I think that we all view it as necessary. 

How did Fishfinger Creative Agency perform from a project management standpoint?

They are very responsive and available. We know when we can get a hold of them, and they are quite flexible. Some of us here can tend to be a bit pushy: when we want answers, we want them now, and Fishfinger is quite reactive to that. 

It’s also well-managed. They hit their deadlines and objectives, and they manage us quite well. If they think there’ll be some slippage, we know about it well in advance. They don’t really make promises they can’t keep.

What did you find most impressive about them?

I think that their ideas are quite creative, which is pretty much what we’re looking for from a creative agency. Fishfinger has been quite brave in their choices. It hasn’t been cookie-cutter at all, considering that we were the first food manufacturer they worked with. I think they’ve found the project enjoyable. Any truly creative person will relish the challenge of doing something different. 

Are there any areas they could improve?

I think there’s a fair amount of reliance placed on Richard (Director), who I believe generates quite a lot of the creative content. Other than that, they’re quite a good agency. They’d probably struggle to cater for a very large corporation, but for an organization up to the £100 million mark, I think they’d be really good.  

Do you have any advice for future clients of theirs?

Be straightforward, bold, and concise in presenting whatever the objectives are, and trust them a bit in the creative process. Fishfinger’s ideas can be a bit out there, but I think they’re good.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They’re not the most cost-efficient in the world, but their prices are quite fair considering what they’ve had to do.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I wouldn’t like to refer Fishfinger to a competitor, but they’re very good to work with.

E-Learning Video Production for Mobile Gaming Company

"They have a great ability to see beyond the basic requirement and want of the customer."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
June 2019 - Jan. 2020
Project summary: 

Fishfinger Creative Agency created an e-learning video for a leading mobile gaming company. They created a script and provided voice-over samples.

The Reviewer
 
1,001-5,000 Employees
 
London, England
Matt Dowson
Global H&S Manager, Mobile Games Company
 
Verified
The Review
Feedback summary: 

Fishfinger Creative Agency's video was well received from the client's employees. The set-up and process of creating the video were simple and easy and they used storyboards. They're flexible and willing to ensure they meet all the requirements set by the client. They treat each task with care.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work as a Global H&S Manager for a mobile games company, our employee base is around 2000

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fishfinger Creative Agency?

We work in a fun an interactive environment and wanted our Health & Safety E-learning videos to carry on that same trend to separate them from the normal ‘off the shelf’ style that you can purchase.

What were your goals for this project?

We wanted to turn the normal H&S training that is required for employees into a fun and interactive E-learning video that matched our creative workplaces

SOLUTION

How did you select this vendor?

Fish Finger was chosen as there presentation and style really suited our business approach to the workplace and they where able to bring very creative and unique ideas to the project. They took on-board what we where after and turned it into reality

Describe the video(s) and the process in detail.

Once selected we provided a basic script of the key information that was required and any key points/visual that we wanted to be included. Fish Finger then turned this into a visual script. Fish Finger provided different voice over examples for us to listen to and then hosted the voiceover sessions whilst we where apart of this session Fish Finger ran them and really took control to ensure the delivery of the message was inline to the creative E-learning Fish Finger set up the appropriate meetings to discuss their progress and share their approach and ideas, this allowed each step of the process to be checked and vetted to ensure it was in-line with our ideas whilst allowing Fish Finger to be creative and take the idea to the next level

What was your vendors' project management or feedback process?

Fish Finger provided one key account manager who was our main point of contact throughout the process to ensure consistency across the project, it also allowed them to spend time with us and get to know the business, a team of animators worked on the project and through the account manager any edits where made

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The E-learning videos where well received and our employees appreciated a different approach towards the normal H&S E-learnings.

How effective was the workflow between your team and theirs?

The process and set up of the E-learning creating was very simple, Fish Finger use easy to use narrative story boards and allow for each stage of the process to be captured. Regular updates where received and shared with the team

What did you find most impressive about this company?

They have a great ability to see beyond the basic requirement and want of the customer and come back with a brilliant and creative idea that can be explored and expanded on during the process as they are flexible and willing to ensure they meet the clients requirements, no job is to small they really care.

Are there any areas for improvement?

Haven’t come across anything during the time I have worked with them.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Logo & Packaging Design for Gelato Manufacturer

"Everything they created for us really stands out."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Dec. 2019
Project summary: 

Fishfinger Creative Agency developed a new logo and packaging designs for a food manufacture and retail company. 

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Founder, Food Manufacturer & Retailer
 
Verified
The Review
Feedback summary: 

The designs provided by Fishfinger Creative Agency completely satisfied all project requirements and expectations with their quality and implementation. The client has received positive feedback about their representation of the brand and has already made plans to hire them again in the future.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a gelato manufacturer and retailer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fishfinger Creative Agency?

We had an old logo that needed to be refreshed. We also needed help with packaging design.

SOLUTION

What was the scope of their involvement?

They did our logo design and packaging design. I wanted to get the vintage feel across, which the old logo did, but the new logo highlighted the gelato part as well.

What is the team composition?

I met with three people. In the end, I communicated with the main person responsible for the logo design.

How did you come to work with Fishfinger Creative Agency?

Originally, I found them through a Google search. I initially approached them for web design. I didn’t think we’d work with them on the packaging and the logo. We didn’t end up using them for web design because it was too expensive. They do really high-end, high-tech work that was way out of our budget.

How much have you invested with them?

The total project cost was $13,000.

What is the status of this engagement?

We started working together in January-December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a good job. They understood what we were after. They picked up on the whole vibe of the old logo and refreshed it in a good way. They got the gist of it quickly. The packaging was spot on. It looks fantastic. I’m very impressed. It’d be hard to ask for a better job.

They would have finished earlier, but we took some time on our side. It allows me to launch and start selling my packaged products. They were 30% more expensive in terms of the packaging and the logo design compared to a similar firm with a whole lot of experience in food. We were their first or second food-related project. They’re on the expensive side.

How did Fishfinger Creative Agency perform from a project management standpoint?

I have no complaints. It went very smoothly. They would reply to emails within 2-3 days, which was quite good. I told them what flavors we would have and they took charge of everything else. We are planning to hire them again as we go forward.

What did you find most impressive about them?

The packaging is really impressive. They got the color combinations and designs on the packaging really well. Everything they created for us really stands out.

Are there any areas they could improve?

They could be slightly less expensive, but it was a very good investment overall.

Do you have any advice for potential customers?

Have a clear idea of what you want. If you’re clear, things move much easier.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for Property Technology Platform

"We liked how Fishfinger came up with lots of interesting and fun ideas."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2019 - Jan. 2020
Project summary: 

Fishfinger Creative Agency provided design services for a property technology platform. This included logo design, animated illustration, branding, UI/UX design, and more.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Co-Founder, Property Technology Platform
 
Verified
The Review
Feedback summary: 

While the startup is still in the early stages, the internal team has provided positive feedback on the branding and designs. Fishfinger Creative Agency is open to feedback and responds quickly to inquiries. The team is engaged, hard-working, and talented.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of a startup in the proptech space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fishfinger Creative Agency?

We used Fishfinger for two design projects. Firstly we used them for a branding project, which included a logo, some animated illustrations and a website. Secondly, we used them for an app UX/UI design project, which included extensive screen designs, a clickable prototype and animation/microinteraction design.

What were your goals for this project?

We wanted a fun brand and app design, that didn't make us look and feel like other proptech companies, so that we could stand out.

SOLUTION

How did you select this vendor?

We found Fishfinger online, contacted them and went to see them at their offices to discuss our branding project. We liked their design work and felt they understood what we were after, and that combined with their price point meant we were happy to move forward with them.

We started the UX/UI project a bit further down the line, but were keen to go with them for this too, after having worked with them on the branding for a while.

Describe the project in detail.

For both projects, we had multiple catch ups and discussions in person at their offices, via email and on the phone. The process for the branding project consisted of a mood board, and various concepts for the logo, colour scheme, illustration style and illustration content.

The process for the UX/UI project included wireframes and designed screens, with multiple iterations for each. Throughout the process for both projects, we found that Fishfinger had very useful suggestions and advice and were happy to work together with us to produce outputs that were to a high quality and that we were really happy with.

What was the team composition?

We had one person who was the main point of contact for the branding project and another person who was the main point of contact for the UX/UI project. We had interactions with a few other team members too throughout the process though, and our understanding is that our projects were worked on by multiple members of the Fishfinger team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are still in the early stages of our startup and product launch, but we are really happy with the design work we have received!

How effective was the workflow between your team and theirs?

The team at Fishfinger was very good at engaging with us and responding to our feedback and questions throughout the projects, and we really enjoyed working with them.

What did you find most impressive about this company?

We liked how Fishfinger came up with lots of interesting and fun ideas. They were very patient with us as we worked through different options and iterations.

Are there any areas for improvement?

It would have been great to finish the projects faster than we did, but the length of time it took was largely related to the number of iterations we went through with them, which they were happy to do for us.

5.0
Overall Score We enjoyed working with Fishfinger and are happy with the work they produced for us.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We were happy with when the various project milestones and deliverables were produced for us.
  • 5.0 Cost
    Value / within estimates
    Fishfinger provided us with quotes for our projects that were suitable for an early state startup, and the quality of the work was still very high.
  • 5.0 Quality
    Service & deliverables
    Our brand and UX/UI design has been completed to a very high quality.
  • 5.0 NPS
    Willing to refer
    We loved working with Fishfinger and would recommend them to others.